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Anmeldelser af Holiday Inn Express Hotel & Suites Texarkana East, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Texarkana East, an IHG Hotel
5210 Crossroads Pkwy, Texarkana, AR

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 389 af i alt 897 anmeldelser" "
Bedømmelse på 8 − Udmærket. 234 af i alt 897 anmeldelser" "
Bedømmelse på 6 − Okay. 107 af i alt 897 anmeldelser" "
Bedømmelse på 4 − Dårligt. 88 af i alt 897 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 79 af i alt 897 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

SYDNEY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I did not like the fact that during my entire stay I had to take the stairs to the 4th floor. My room was at the very end of the hallway. You could ride to the 3rd and then walk the flight stairs to the 4th but it was very inconvenient
Overnattede 2 nætter i maj 2024

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale
Good stay
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Sandy

Synes ikke om: Faciliteter
Did NOT have the room I reserved, I reserved 2 queen beds, they game me a king with a pull out that I wouldn’t let my dog sleep on! No towels at the pool. No food for breakfast, no milk, no fruit, no eggs, no sausage, no biscuits, no danishes!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Letitia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel at reasonable price.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only issue was with the 4th floor elevator call button which was not working. Everything else was great.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Glen

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We book a room and one an a half hour later we find out the hotel does not even have a room. Michael Yinglng was pretty rude about it when he called me to let me know and told me I needed to deal with Expedia and it's not his problem. Tell Michael I have been putting his rudeness all over the inter net. Hope he likes it
Overnattede 1 nat i maj 2024

4/10 Dårligt

Lavar

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The elevator was out of order ..the room had a foul smell..purex stain on carpet ...room was somewhat hot...air wasnt working properly...also no air conditioning in hallway so that was not pleasant at all..very stuffy...breakfast was decent...breakfast staff not friendly at all..!!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Michael, Blacklick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent communications from staff. Highly recommend due to customer service above all else.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

John

Overnattede 1 nat i maj 2024

8/10 Udmærket

james

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
all good,
Overnattede 1 nat i april 2024

6/10 Okay

Amy

Rejste med familie
It gave us a place to sleep but nothing wow worthy. Five of us checked in but we only had 2 towels in bathroom (trip 1 to front desk), no bedding for the pull out (trip 2). Toilet didn’t flush initially so husband fixed the float in the tank, we had no remote for 2nd TV and luggage rack stand was broken. Breakfast was then a bummer too- no cinnamon rolls, no milk, no pancake mix, and only OJ in juice machine was working
Overnattede 1 nat i april 2024

10/10 Fremragende

Charity, gilmer

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Charlotte

Overnattede 1 nat i april 2024

10/10 Fremragende

LaCandace

Overnattede 1 nat i april 2024

4/10 Dårligt

Vickie

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Room extremely dark. Phone did not work. Neither did the plugs in night stand. TV too small.
Overnattede 1 nat i april 2024

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice and quiet. The room was very spacious and nice view out of the window. Wasn't any traffic noise.
Overnattede 1 nat i april 2024

8/10 Udmærket

Sunmer

Overnattede 1 nat i april 2024

4/10 Dårligt

Samuel

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Lee

They room was really hot the air was not working like it supposed
Overnattede 1 nat i april 2024

8/10 Udmærket

Arthur

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is clean and people are friendly. Bed is comfortable. The hot tub water circulation control didn't work so we didn't use it. An entrance door wouldn't open on the side of the building. Might stay here again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room, decent price. Breakfast was subpar.
Overnattede 1 nat i april 2024

8/10 Udmærket

robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Gilberto, North Richland Hills

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, great staff
Overnattede 2 nætter i april 2024

6/10 Okay

Natalie

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I thanked the lady putting out breakfast. She was so rude! Our bed had a huge dip in the middle of the bed. The shower curtain hangers were torn and raggedy. The hotel is not worth the cost of the room.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Hayley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean, the staff were very nice!
Overnattede 1 nat i april 2024

10/10 Fremragende

Debbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff very helpful
Overnattede 1 nat i april 2024

6/10 Okay

Sabrina

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room smelled of mold and mildew. There was a giant water damage stain on the ceiling and mold in the shower. The room had 2 total towels and the shower curtain was disgusting. This was a king suite and though the bed was comfortable the room definitely was not as expected.
Overnattede 1 nat i april 2024

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pre registered and walked to counter staff friendly and all paper work was ready
Overnattede 1 nat i marts 2024

8/10 Udmærket

Juan, morrilton

Overnattede 2 nætter i marts 2024

6/10 Okay

Alejo

Rejste med partner
Synes godt om: Service og personale
Bathroom door wouldn’t close and the sink not enough water comes out of the faucet and the air conditioner was to loud and coffee maker very dusty needs to be cleaned
Overnattede 1 nat i marts 2024

4/10 Dårligt

Leslie

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
After i booked room and appeared at front desk, i was told it c would be 30 mins for a room and they would call. I left for 70 mins never got call and when i returned was told it would be another 5 mins. The pool was freezing, hot tub did not work and looked filthy
Overnattede 1 nat i marts 2024

6/10 Okay

Norvita

Bed was hard
Overnattede 1 nat i marts 2024

6/10 Okay

Lisa

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff is doing the best they can due to lack of updating and fixing the motel up. Our exhaust fan in the bathroom didn’t work and the bathroom door wouldn’t close and the elevator’s were getting stuck. This is the first holiday inn express we have had a bad experience at.
Overnattede 1 nat i marts 2024

6/10 Okay

Katy

Rejste med partner
Synes godt om: Service og personale
It was ok for one night, but I would not want to stay there for multiple. There were questionable stains on furniture and the bathroom curtain didn’t smell clean. There was breakfast, but questionable options and most of the stuff was gone before we could even get to it.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kristopher, Houston

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While we had a wait for our room, staff was nice and courteous as the hotel went through a power outage and they were trying to get things in order and many obscticles were in their way. Nothing bad to say as they took care of me as soon as they could. Other guests were petty and disrespectful to the staff.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Dale

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
when we arrived on elevator was down we did that day what we had to do then got stuck in the second elevator and it was down being on the second floor was a blessing that meant only one flight of stairs also the bed was as hard as a park bench 150.00$ later terrible
Overnattede 1 nat i marts 2024

6/10 Okay

David, Russellville

Rejste med familie og småbørn
Lumpy bed. The breakfast was lacking. No fruit, no yogurt, one brand cereal, no gravy for biscuits.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Juan

Overnattede 1 nat i marts 2024

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good price for the night
Overnattede 1 nat i marts 2024

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stop for the night. The staff was amazing
Overnattede 1 nat i marts 2024

10/10 Fremragende

LaShanda

Overnattede 1 nat i marts 2024

4/10 Dårligt

Chris

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Disappointed in quality of this property. I have to say that the young lady at the front desk did everything she could to accomadate all the guest! She earned 4 stars for her effort. While I waites to check in a guest was changing rooms for a second time due to cleanliness. My room was ok, but didn't gave towels and AC wasn't working. I didn't switch because from what I heard, other rooms could have been worse. Its obvious how IHG is a multi million dollar corporation... focus on profit over quality. The name Holiday Inn once meant more. Over the last 3 weeks I have stayed at 3 other properties in the Texarkana area and this hotel would be the 4th rated of the 4. Best Western, Comfort Suites, and Country Inn and Suites all were better properties. An inconvenience was also an over filled parking lot of trucks with trailer or long box trucks. Multiple parking places were taking by a handful of vehicles. I guess its a nice truck stop?
Overnattede 1 nat i marts 2024

4/10 Dårligt

Amber

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The AC did not work. The phone didn’t work. The front desk assisted the best they could and the breakfast was out of everything. We only paid $75 for the night so you get what you pay for and I didn’t want to complain too much, but AC would have been very nice.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Vincent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Booked specifically for the "indoor pool". Needless to say, my kids were extremely disappointed when the glass from two windows was permanently removed making it roughly 50 degrees in the pool room. The water was frigid. We put our feet in the hot tub for a few minutes before going back to the room. Don't list as an indoor pool if it is unable to be used in the winter or on cold days.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Francois

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was very good location, walking distance to Broadway action
Overnattede 1 nat i februar 2024

10/10 Fremragende

Rosalind

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Eduardo

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Davia

Rejste med familie
Synes godt om: Faciliteter
Staff were very friendly. Room clean. No problems.
Overnattede 1 nat i februar 2024