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Anmeldelser af Holiday Inn Terre Haute, an IHG Hotel

3 out of 5
Holiday Inn Terre Haute, an IHG Hotel
3300 S Highway 41, Terre Haute, IN

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 349 af i alt 698 anmeldelser" "
Bedømmelse på 8 − Udmærket. 198 af i alt 698 anmeldelser" "
Bedømmelse på 6 − Okay. 83 af i alt 698 anmeldelser" "
Bedømmelse på 4 − Dårligt. 40 af i alt 698 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 698 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As advertised
Overnattede 1 nat i maj 2024

8/10 Udmærket

Betty

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nice but our room wasn't that clean.
Overnattede 1 nat i maj 2024

8/10 Udmærket

ROBERT

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room had broken door latches to the bathroom and just beat up in general. Had a musty smell to it also.....
Overnattede 1 nat i maj 2024

10/10 Fremragende

BARB

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Candice

Overnattede 1 nat i april 2024

8/10 Udmærket

Brock

Overnattede 1 nat i april 2024

4/10 Dårligt

Adam Vincent

Synes godt om: Rengøring
Synes ikke om: Service og personale
The intake staff was impatient and complaining.
Overnattede 3 nætter i april 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Adam Vincent, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn TERRE HAUTE.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Udmærket

Pedro

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for the total eclipse viewing by ten people
Overnattede 2 nætter i april 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Pedro, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.So glad you were able to enjoy the eclipse with us!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Jody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Jody, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

martin

Overnattede 1 nat i april 2024

10/10 Fremragende

attrina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They gave me enough towels
Overnattede 1 nat i marts 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Attrina, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Udmærket

LORIE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice property and staff was very knowledgeable and polite.
Overnattede 2 nætter i marts 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.We are very happy to hear that you enjoyed our property and staff!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean
Overnattede 3 nætter i februar 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Christine, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Dårligt

Ron

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Waited 20 min for someone to show up at check in desk. Manager tried, didn’t know how to book someone in. Desk person really not interested in helping a customer. Walk in rate offered was far higher than Expedia, desk person didn’t offer any solution and said just book on Expedia… so I did.
Overnattede 1 nat i februar 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Ron, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TERRE HAUTE.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Fremragende

Amber

Overnattede 1 nat i februar 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Amber, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Candice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convince
Overnattede 1 nat i februar 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Candice, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Riley

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Faciliteter
Awesome pool and shower was huge great employees
Overnattede 1 nat i februar 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Riley, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.We are so happy you enjoyed our pool and showers!!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Tankia

Overnattede 3 nætter i februar 2024
Svar fra Holiday Inn - Terre Haute den 17. apr. 2024
Dear Tankia, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Jessica

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Crystal

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Highly disappointed
I was shocked at the busted tiles in the shower and the hair on the floor….but then I went to use the hot tub and the condition/cleanliness issues got worse. There were no visible directions to even turn on the jets of the hot tub, the bottom was rust stained and the edges were filthy. The bed was hard and uncomfortable and the walls so thin I could hear every word spoken in the hallway. I booked this hotel due to the typical positive reputation of IHG hotels and for the hot tub. Huge disappointment. Do better!
Rusty bottom hot tub
Scum/filth on hot tub edge
Busted tiles in shower
Hair on shower floor
Overnattede 1 nat i januar 2024

10/10 Fremragende

Angel L

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the kids and i loved the pool and hot tub facility and we enjoyed the breakfast
Overnattede 1 nat i december 2023

6/10 Okay

Michele

Rejste med familie og småbørn
Synes ikke om: Rengøring
Unfortunately one of the several rooms we reserved for New Years Eve was infested with cockroaches. The pool was filthy the water very murky. The hottub water turned BROWN mid evening. No towels were available in swim area. Very disappointing.
Overnattede 1 nat i december 2023

10/10 Fremragende

Miguel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Betty

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay at this property. Everyone was very nice. I felt safe and comfortable.
Overnattede 1 nat i november 2023

10/10 Fremragende

Betty

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel
Overnattede 1 nat i november 2023

10/10 Fremragende

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is magnificent. I judge quality of hotel's and take very seriously where I would allow my family to sleep for the night. Amazing pool and very modern room with plenty of amenities.
Overnattede 1 nat i november 2023

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed two nights. Bed was comfortable. TV had over 70 channels to choice from. Restaurant attached to hotel is a nice convenience.
Overnattede 2 nætter i november 2023

6/10 Okay

LeeAnn

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
They said they ran out of towels and wash rags and I had to use my friends towel to dry off on !!😡 also Inhar to use the hand towel to wash with I refused to use someone else’s wash rag !!! We saw the leaning lady when we left the room and she had plenty of clean towels !!! uufghh
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Oralia

Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Crystal

Overnattede 1 nat i oktober 2023
Svar fra Tony den 16. okt. 2023
I hope your stay with us didn't taint your experience with IHG. If you're ever in the area again I hope you choose to stay with us at the Holiday Inn.

8/10 Udmærket

William

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Tony den 16. okt. 2023
Thank you for staying with us, I hope you choose to stay with us again if you're ever in the area!

10/10 Fremragende

Jean

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Tony den 16. okt. 2023
Thank you for staying with us, I hope you have a great day!

8/10 Udmærket

Ramona

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Tony den 16. okt. 2023
Thank you for staying with us, we appreciate the feedback. Have a great day.

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i september 2023
Svar fra Tony den 2. okt. 2023
Thank you for the feedback. We hope you choose to stay with us again if you're ever in the area.

4/10 Dårligt

Zach

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023

10/10 Fremragende

Alisa

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing and very helpful
Overnattede 13 nætter i august 2023
Svar fra Tony den 21. sep. 2023
Thank you for the feedback I'm glad you enjoyed your stay!

8/10 Udmærket

Malinda

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe area. Good breakfast spread and maintained property. Room had a piece of licorice on the floor and an old key card. Wasn’t the cleanest. Overall good stay.
Overnattede 1 nat i september 2023
Svar fra Tony den 11. sep. 2023
Good morning Malinda, I appreciate the feedback that you have given us. This will help us improve our property and departments. I do hope that if you're ever in the area again you choose to stay with us. Please enjoy your day and don't be afraid to reach out if you have any questions. - Tony

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Tony den 11. sep. 2023
Good morning Amanda, I wanted to thank you for your recent stay with us at the Holiday Inn. I hope if you're ever in the area again you choose to stay with us. Please enjoy the rest of your week. - Tony

8/10 Udmærket

John, mt vernon

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a great over night stay. Good breakfast and safe area.
Overnattede 1 nat i august 2023
Svar fra Tony den 7. sep. 2023
Thank you for staying with us, we really appreciate the feedback. Have a great day

10/10 Fremragende

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Tony den 7. sep. 2023
Thank you for staying with us, we really appreciate the feedback. Have a great day

2/10 Forfærdeligt

Dean

Rejste med familie og småbørn, Rejste med kæledyr
Synes ikke om: Faciliteter
We booked our stay at this hotel as it was indicated on Expedia that it is pet friendly. That is not the case. The hotel is not pet friendly and would not honor our reservation. We had to frantically find another hotel in the area. Very very frustrating experience - especially after a long travel day.
Overnattede 1 nat i august 2023
Svar fra Tony den 7. sep. 2023
I apologize that this happened to you. I'll look into our information, so it is correct on all on websites. Have a great day.

6/10 Okay

Stephen

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, værelsets komfort
Missed the mark on just about everything
In my honest opinion, and because I choose hotels based on reviews left (within reason), I was completely disappointed with IHG on this location. They jacked up the price during an event weekend. I mean who spends over $250 on a basic 2queen room in Terra Haute?! (I used my rewards for this stay) & chose it based on high reviews. We stayed here for the Ride Across Indiana (well over 600 + people) event- they start early so we all have to leave by 5:30/6:00. We asked what time breakfast would be put out- “7:00am” okay- we leave early- can we have a grab and go option? - “ no, we don’t do that”. Bummer. How about coffee and tea? “No. But I will see what we can do.” I just visited over 10 hotels in the past two weeks on a road trip. Every single one offered, coffee, tea, and water in the lobby at all times. There was none here. Every ice machine on every floor was out of service. Front desk women were inconsiderate & not welcoming. No hospitality. Not enough towels or coffee for room occupancy. AC broken. 1 pillow per person - first time for that one. In the am they were setting up breakfast and had some fruit and muffins out (but lights were still off) I attempted to grab some and was told they are closed and not to go past her barrier (as she walked outside for her break) Yikes! Thankful- no bed bugs, and room seemed to be clean enough. Would not choose this hotel again. Dinner at steakhouse was wonderful but found out I could have shown rm key for discount.
Overnattede 1 nat i juli 2023
Svar fra Tony den 7. sep. 2023
Thank you for choosing to stay with us, I will speak with my management team to see if we can implement some of the things you mentioned. I do hope you choose to stay with us in the future. Enjoy your day Stephen

8/10 Udmærket

Marva

Overnattede 1 nat i juli 2023
Svar fra Tony den 7. sep. 2023
Thank you for staying with us, I hope you have a great day.

10/10 Fremragende

Marianna Marie

Everything was perfect thank you
Overnattede 2 nætter i juli 2023
Svar fra Tony den 7. sep. 2023
Thank you for staying with us, I hope if you're ever in the area again you choose to stay with us.

4/10 Dårligt

Larry

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nasty Hotel
Tried to give us a different room than what we reserved. Then when we got a room like what we reserved the shower was dirty and the whole room smelled like mold. I would not recommend this holiday inn to any body!!
Overnattede 2 nætter i juli 2023

2/10 Forfærdeligt

tina

Overnattede 1 nat i juni 2023

2/10 Forfærdeligt

Dale

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
How unprofessional the front desk overnight guy was. His name was Christopher. He shouldn't work with the public. His body odor was absolutely horrible and he was on a power trip
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Michele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023

4/10 Dårligt

Steven

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Overnattede 1 nat i juni 2023

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023