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Anmeldelser af Holiday Inn Express Temecula, an IHG Hotel

2.5 out of 5
Holiday Inn Express Temecula, an IHG Hotel
27660 Jefferson Ave, Temecula, CA

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 518 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 288 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1005 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Steve, Corvallis

Forretningsrejsende
Older hotel, no loyalty
Overnattede 3 nætter i maj 2024
Svar fra Alex den 11. maj 2024
Thankyou for letting us know.

8/10 Udmærket

Deborah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a bit noisy through the night from the adjacent freeway, but overall the accommodations were satisfactory.
Overnattede 1 nat i maj 2024
Svar fra Alex den 8. maj 2024
You can always request the non-freeway side if available.

8/10 Udmærket

Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was spacious. Only issue was guest on the floor above us was loud. Maybe small kids jumping around.
Overnattede 1 nat i maj 2024
Svar fra Alex den 8. maj 2024
We appreciate your feedback.

6/10 Okay

Charles

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This Hotel is dated and needs to be renovated. The tub needed to be replaced the pool is dirty and the Jacuzzi did not function. Not very good for the money. Do yourself a favor and book 5 mil3s up the freeway at the new H.I. Express.
Overnattede 5 nætter i april 2024
Svar fra Alex den 7. maj 2024
Thankyou for letting us know.

10/10 Fremragende

Elizabeth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a spacious & comfortable room. Hotel breakfast was great. Would stay here again
Overnattede 1 nat i maj 2024
Svar fra Alex den 7. maj 2024
Thankyou for your feedback.

10/10 Fremragende

Roberto

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Alex den 7. maj 2024
Thankyou for your feedback

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i april 2024
Svar fra Alex den 4. maj 2024
Thankyou for the feedback.

10/10 Fremragende

Gracielita

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff aas amazing overall
Overnattede 1 nat i marts 2024
Svar fra Alex den 4. maj 2024
Thankyou for the feedback.

8/10 Udmærket

Charles, Ladera Ranch

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed multiple times, good price, convenient
Overnattede 1 nat i april 2024
Svar fra Alex den 1. maj 2024
Thankyou for your feedback

10/10 Fremragende

Eleanor

Synes godt om: Service og personale
Bathroom was old looking. Furniture was dusty. Staff was friendly.
Overnattede 1 nat i april 2024
Svar fra Alex den 28. apr. 2024
Thankyou for your feedback

8/10 Udmærket

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale
Overall, our stay was good. The room and common areas were clean, staff was professional and friendly. The hotel could use a facelift. Two lamps in our room didn't have switches to turn on/off; the floor lamp we had to plug/unplug at the outlet for light, the other was the bedside lamp with two switches. One was missing. The pool and jacuzzi didn't look appealing. May just be old but looked "murky".
Overnattede 3 nætter i april 2024
Svar fra Alex den 26. apr. 2024
Thankyou for letting us know.

6/10 Okay

Douglas

Overnattede 2 nætter i april 2024
Svar fra Alex den 26. apr. 2024
Thankyou for your feedback.

6/10 Okay

Brittany

Rejste med familie
Synes godt om: Rengøring, faciliteter
It was ok, not what I expected but.. stuff was very friendly, the breakfast was great…
Overnattede 1 nat i april 2024
Svar fra Alex den 26. apr. 2024
Thankyou for letting us know.

4/10 Dårligt

Elizabeth

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Alex den 26. apr. 2024
We do apologize that you didn't have great experience at our hotel.

4/10 Dårligt

Shannon

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overly expensive and fire sprinklers went off in the room, front desk had only one staff member, so could not help with our issue until the sprinkler had already turned off. Only good was the breakfast.
Overnattede 1 nat i april 2024
Svar fra Alex den 22. apr. 2024
We sorry for the bad experience you had at our hotel

6/10 Okay

Lori

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was ok for clean but it smelt like an old age home. All the windows needed a clean and the window in our room had a broken frame. The breakfast was very plentiful and tasty, the beds were good.
Overnattede 1 nat i april 2024
Svar fra Alex den 20. apr. 2024
Thankyou for letting us know.

10/10 Fremragende

Kats, Torrance

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i april 2024
Svar fra Alex den 15. apr. 2024
Thankyou for your feedback. We appreciated it.

10/10 Fremragende

Cecilia

Overnattede 2 nætter i april 2024
Svar fra Alex den 16. apr. 2024
Thankyou for feedback

6/10 Okay

alejandro fernando

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Bathroom towels are old, bathroom floor was sticky, room was next to elevator and was noisy. Could hear all the noise from the next room until late.
Overnattede 1 nat i april 2024
Svar fra Alex den 15. apr. 2024
Where sorry for the bad stay you had and thankyou for letting know.

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The reception staff were very friendly and checked me in even earlier than expected. My room is very clean, well appointed, and spacious. Just minutes away from the Old Town by car and right off of the I-15.
Overnattede 2 nætter i april 2024
Svar fra Alex den 12. apr. 2024
Thankyou for your feedback.

6/10 Okay

MARQIA

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There was mildew in the shower. The carpets in the hallway were visibly dirty. The pool and jacuzzi area was a bit dirty as well. There were many shopping and dining options nearby which was a plus, particularly since breakfast was limited.
Overnattede 1 nat i april 2024
Svar fra Alex den 10. apr. 2024
Thankyou for letting us know.

8/10 Udmærket

Branden

Overnattede 1 nat i april 2024
Svar fra Alex den 28. apr. 2024
Thankyou for your feedback

10/10 Fremragende

Sherry

Everything. Especially that you have hot water anytime. Breakfast was excellent!
Overnattede 3 nætter i april 2024
Svar fra Alex den 10. apr. 2024
Thankyou for your feedback

10/10 Fremragende

Hanh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
Thankyou for your feedback

6/10 Okay

Heidi

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was fine.
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
Thankyou for your feedback.

10/10 Fremragende

Sue

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
We appreciated your feedback.

6/10 Okay

maureen

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff was friendly, hotel needs updating.
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
Thankyou for your feedback.

2/10 Forfærdeligt

Heidi

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very very old. Called for towels and they made us go down and get them ourselves. There beds and pillows were so uncomfortable.
Overnattede 2 nætter i marts 2024
Svar fra Alex den 10. apr. 2024
We are sorry for terribly experience.

10/10 Fremragende

Charles, Ladera Ranch

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall excellent and priced fairly. We would stay here again
Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
We appreciated your feedback.

10/10 Fremragende

Randolph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A little freeway and street noise but clean and friendly.
Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
Thankyou for your feedback.

10/10 Fremragende

Martha

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hot tub was nice, rooms clean needs d add one upgrades on bathroom shop soap dispenser coming loose. But shampoo is nice
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
Thank you for letting us know.

10/10 Fremragende

Marjorie

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was better than expected. Very quiet, beds were very comfortable.
Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
We appreciated your feedback.

10/10 Fremragende

Oscar

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the breakfast!
Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
We appreciated your feedback.

4/10 Dårligt

Michael, Gold Canyon

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property is extremely dated and not updated. Whoever owns it should reinvest because that was a one and done for me. Typical Holiday Inn Express locations are modern and clean, this one is not!
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
Thankyou for letting us know.

4/10 Dårligt

Robert

Rejste med familie
The exercise room was not what not up to par based on what was published. Received only 2 towels and had to request a blow dryer as there was not one in the room
Overnattede 2 nætter i marts 2024
Svar fra Alex den 10. apr. 2024
Sorry for the bad experience you had.

10/10 Fremragende

Arturo

Overnattede 1 nat i marts 2024
Svar fra Alex den 2. apr. 2024
We appreciated your feedback.

10/10 Fremragende

Swapna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel. Has the hospitality of the Spanish ladies who served great breakfast in the morning! Esp the omelet and the automatic pancake maker was nice!
Overnattede 2 nætter i marts 2024
Svar fra Alex den 10. apr. 2024
Thank you for your feedback

8/10 Udmærket

Terri

Check in was quick and easy
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
Thankyou for your feedback

8/10 Udmærket

KARLA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location . Close to downtown and wineries
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
Thankyou for your feedback.

8/10 Udmærket

Liliana

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in was very fast Done in two minutes. The hotel is easy to park at Clean and convenient
Overnattede 1 nat i marts 2024
Svar fra Alex den 10. apr. 2024
thankyou for your feedback, we appreciated it

8/10 Udmærket

Marie

Rejste i en gruppe
Synes godt om: Service og personale
No lightbulb in lamp in the room. Lousy shower head and shower doors were backwards. The bathroom tiles were cracked and the floor was dirty. Empty coffee urn in the dining room at 9:00 a.m. Had to chase down the attendant to replace the coffee and refill the cream.
Overnattede 1 nat i februar 2024
Svar fra Alex den 10. apr. 2024
Thankyou for letting us know.

10/10 Fremragende

Brenda Lea, Englewood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice and a great value for the price. Clean and warm. Easy to get around to Old Town Temecula and the wineries.
Overnattede 7 nætter i januar 2024
Svar fra Alex den 2. apr. 2024
Thankyou for your feedback.

10/10 Fremragende

Irma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean, grear staff
Overnattede 2 nætter i februar 2024
Svar fra Alex den 2. apr. 2024
Thankyou for your feedback.

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
W
Overnattede 1 nat i februar 2024
Svar fra Alex den 2. apr. 2024
Thankyou for your feedback

8/10 Udmærket

nile

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Bedding are not clean
Overnattede 2 nætter i februar 2024
Svar fra Alex den 10. apr. 2024
Thankyou for letting us know.

6/10 Okay

Eduardo

Rejste med familie
The entry to the hotel seem so dirty and uncared for!! The room was outdated with a horrible bed and mattress, holiday inn needs to step up there game.. location seems outdated
Overnattede 1 nat i februar 2024
Svar fra Alex den 10. apr. 2024
We're sorry for bad experience you had at our hotel and thankyou for letting us know.

2/10 Forfærdeligt

Jose

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not what it looks like in the AD. Shower was dirty had mold in the ceiling. Under the sink was all dusty like if it has never been cleaned. Curtains had stains on them. Room smells like if people use to smoke in this Hotel. Really bad experience will not recommend anyone staying here.
Overnattede 1 nat i februar 2024
Svar fra Alex den 10. apr. 2024
We're sorry for the bad experience you had at our hotel.

6/10 Okay

Bingheng

Rejste med familie
The transportation is convenient, and parking is easy. However, the hotel's environment is average, the facilities are somewhat outdated, and the rooms are relatively small.
Svar fra Alex den 10. apr. 2024
Thankyou for letting us know

10/10 Fremragende

Vicky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loud highway noise. Right next to freeway.
Overnattede 1 nat i februar 2024
Svar fra Alex den 10. apr. 2024
You can request on quite side and thankyou for feedback.

10/10 Fremragende

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service staff, breatfast was hot and great.we enjoyed our stay.
Overnattede 1 nat i februar 2024
Svar fra Alex den 10. apr. 2024
Thankyou for your feedback.