Udendørs pool, åben fra kl. 07.30 til kl. 09.30, parasoller, liggestole
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Anmeldelser af The Reef Resort

4 out of 5
The Reef Resort
219 Lake Terrace, Taupo

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 628 af i alt 828 anmeldelser" "
Bedømmelse på 8 − Udmærket. 172 af i alt 828 anmeldelser" "
Bedømmelse på 6 − Okay. 20 af i alt 828 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 828 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 828 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,6/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Berit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt sted at bo
Dejligt hotel. Ligger skønt og roligt ca 20 min gang fra byen. Alt var tip top i orden
Overnattede 2 nætter i december 2018

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Kold oplevelse på okay resort
Da vi boede på The Reef var det utrolig koldt udenfor, hvilket gjorde at vores værelse også var ekstremt koldt. Der var AC, men den var placeret i stuen og nåede derfor ikke ind i soveværelset som ingen varmekilde havde (der var omkring 10 grader). Det gjorde vores ophold utrolig ubehageligt, fordi der næsten var koldere indenfor end uden for. The Reef er ellers et hyggeligt sted med okay faciliteter, men det fungerer ikke når vejret er koldt.

8/10 Udmærket

Anders, Aalborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert resort lidt udenfor Taupo centrum
Resortet ligger lige ned til søen, lidt udenfor byens centrum. Faciliteterne spiller og der er en lækker pool og en spa! Der er cykler til rådighed, hvis man vil undgå bilturen til centrum for at shoppe eller spise. Området er fantastisk med gode mulighed for store naturoplevelser og spas og løjer!

10/10 Fremragende

Neil

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great views over lake although spoilt by roofs in front. Parking is tight if you have a big car
Overnattede 3 nætter i maj 2024
Svar fra Karen den 27. maj 2024
Thank you for your great review - yes the best views are from the luxury lakefront apartments which are right on the lake front with unimpeded views of the lake and mountains but of course there is a charge for that. As we always say - cars have got bigger but car parks have stayed the same - sorry we can't make ours bigger. Look forward to seeing you again - The Team@ReefResort

10/10 Fremragende

Rosamund

Rejste med partner
Synes godt om: Faciliteter
We were delighted. The owners clearly take great pride and it shows. Very comfortable with a lovely view over Lake Taupo
Overnattede 1 nat i maj 2024
Svar fra Carolyne den 12. maj 2024
Thanks for taking the time to review Reef Resort. We appreciate it.

10/10 Fremragende

Amani, Auckland

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome pool (heated) great for families.
Overnattede 2 nætter i april 2024
Svar fra Karen den 17. apr. 2024
Yes that pool is certainly a feature - glad you enjoyed your stay with us. Many thanks from the Team@ReefResort

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at the Reef was lovely. The location was great for us, and the view of the water from our room was a real treat. The staff were so kind and welcoming. I had breakfast in my room one of the mornings and it was exactly what I wanted and needed. We got an upgrade when we arrived - our room was HUGE. During the day, I didn’t find the room very quiet though. There was a lot of sound transfer from the lobby and from the pool area. I was worried at how this would impact the evening - but by night the room was quiet and there was no sound transfer at all. This wasn’t a negative - but just something to be aware of in case your expectations are silence. The pool and spa were both lovely - great after a long day hiking. We appreciated that laundry available for guest use. On a road trip across the north island, this was something we were looking for in a hotel - so we were grateful it was available. Overall, we had a great stay and would have no hesitations in recommending the Reef or staying here again.
Overnattede 2 nætter i marts 2024
Svar fra Karen den 31. mar. 2024
Wow - thank you so much for your amazing review. Much appreciated from The Team@ReefResort

10/10 Fremragende

Nicholas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great area if you want to be close to the water and close to restaurants and stores !
Overnattede 3 nætter i marts 2024
Svar fra Karen den 26. mar. 2024
Love that you enjoyed your stay and our facilities - many thanks for your review from the Team@ReefResort

10/10 Fremragende

Lorraine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious room, nice amenities, very comfortable.
Overnattede 3 nætter i februar 2024
Svar fra Karen den 2. mar. 2024
Thank you Lorraine for your great review . Love that you enjoyed your stay with us - many thanks from the Team@ReefResort

10/10 Fremragende

Dean

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Carolyne den 20. feb. 2024
Thank you for taking the time to revie Reef Resort

10/10 Fremragende

Manjit

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 1 nat i februar 2024
Svar fra Carolyne den 17. feb. 2024
Thanks Manjit

10/10 Fremragende

Karley

Overnattede 2 nætter i februar 2024
Svar fra Carolyne den 17. feb. 2024
Thank You Karley

8/10 Udmærket

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not a lot of parking for the total number of guests.Disappointing that the pool options now consist of really just a plunge pool and a hot pool.
Overnattede 2 nætter i februar 2024
Svar fra Carolyne den 10. feb. 2024
Thanks Alan for your feed back,We have always had the large hot pool and the plunge pool.Great that you enjoyed your stay.

8/10 Udmærket

Kelvin

Synes godt om: Rengøring, service og personale, værelsets komfort
Warm friendly meeting on arrival. Clean comfortable room. Furnishings getting a bit dated. But adequate for stay. Good location for access to the lake.
Overnattede 1 nat i januar 2024
Svar fra Karen den 6. feb. 2024
Thank you for taking the time to review us -much appreciated from the Team@ReefResort

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gem in Taupo!
Amazing location and beautiful rooms! Wonderful Staff!
View from side balcony.
Wonderful sunset.
Enjoying the lake.
Kitchenette
Overnattede 1 nat i januar 2024
Svar fra Karen den 2. feb. 2024
Thank you for such a wonderful review - it is much appreciated. Love that you enjoyed your stay with us - many thanks from the Team@ReefResort

10/10 Fremragende

Ryan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful rooms. Geothermal pool and soaking tub were very nice. Quiet hotel with quick access to lake which has a great walking or biking trail.
Overnattede 2 nætter i januar 2024
Svar fra Karen den 1. feb. 2024
Thank you for your amazing review. Love it when we live up to our guests expectations. Many thanks from the Team@ReefResort

10/10 Fremragende

Shirley

Overnattede 2 nætter i januar 2024
Svar fra Karen den 21. mar. 2024
Great that you enjoyed your stay with us. Much appreciate your review - the Team@ReefResort

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sunsets on the lake with black swans.
Excellent little hotel right on the lake. Very price comparable.
Overnattede 2 nætter i januar 2024
Svar fra Carolyne den 18. jan. 2024
Thank you for your review. We appreciate it.

10/10 Fremragende

KANG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Carolyne den 11. jan. 2024
Thank you

10/10 Fremragende

Candice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Luxiorious and amazing service
Overnattede 1 nat i januar 2024
Svar fra John den 10. jan. 2024
Many thanks for your great review

10/10 Fremragende

Han

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice place first time stay there will come back again 😊
Overnattede 2 nætter i december 2023
Svar fra Karen den 31. dec. 2023
Always love it when our guests enjoy their stay with us - we look forward to a return visit. Many thanks from the Team@ReefResort

10/10 Fremragende

Sue

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely host throughout our stay. Really nice pool and surrounding area with 2 barbecues. Lovely lake views from our room. The walkway out the back gate to the lake was a bonus. Great place for couples or families. Highly recommend.
Overnattede 1 nat i november 2023
Svar fra Karen den 15. nov. 2023
Thank you for a fantastic review - we always love it when our guests enjoy their stay with us. Once again thanks from the Team@ReefResort

8/10 Udmærket

Marcia

Rejste med partner
Pleasant enough.
Overnattede 1 nat i oktober 2023
Svar fra Karen den 26. okt. 2023
Thank you for taking the time to review us - much appreciated from the Team@ReefResort

10/10 Fremragende

Melinda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great spot
Overnattede 1 nat i oktober 2023
Svar fra John den 20. okt. 2023
Many thanks for your great review.

10/10 Fremragende

Deborah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really well appointed unit with everything you could want.
Overnattede 2 nætter i september 2023
Svar fra John den 20. okt. 2023
Many thanks for your great review

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well located place to enjoy the lake
Overnattede 2 nætter i august 2023
Svar fra John den 6. aug. 2023
Many thanks for your great review

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Karen den 30. maj 2023
thank you for your amazing review - always love it when our guests enjoy staying with us. Many thanks from the Team@ReefResort

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Gone down a couple of stars
Have stayed multiple times before and loved it. Prob won't stay again. Felt like I was a problem from arrival to departure. Front desk is never manned, when it is the woman is abrupt to the point of rudeness. Something has changed here. Room & pool area felt tired and the sofa grubby/ dusty. There are so many other options in Taupo for less $, so will try somewhere else for my next stay.
Overnattede 2 nætter i maj 2023
Svar fra Karen den 24. maj 2023
Sorry to hear you did not enjoy your stay. It is unreasonable to expect front desk to be manned continually - we have a phone that you pick up and someone is right there to assist. It would have been good if you could have talked to the staff before you left re your other concerns and you would have found out that the sofas are up for renewal and the pool is going to be painted again. We are always trying to maintain our standards. Any constructive opinions are also invited - thank you from the Team@ ReefResort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Karen den 24. maj 2023
Thank you for your review - much appreciated from the Team@ReefResort

8/10 Udmærket

Don

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here one night. I knew it was small, but think that it was this small! It is very narrow and is on the lake, but you are likely not able to see the lake from your room. The place looks like it was recently renovated and the kitchen was well stocked and you could cook in your room if you wanted. The pool/spa area is nice but very small and you are surrounded by buildings on the two sides. So just need to be aware…calling it a ‘resort’ is definitely a stretch…but nice hotel to stay in. The owners are very nice.
Svar fra Karen den 29. mar. 2023
Thanks for your review - you may have booked a room with limited or no views of the lake - we try to be as descriptive as each web site allows. The Team@ReefResort

10/10 Fremragende

Duncan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place to stay in Taupo
Overnattede 2 nætter i marts 2023
Svar fra Karen den 29. mar. 2023
And we hope to see you back - thanks for taking the time to review us - much appreciated The Team@ReefResort

10/10 Fremragende

Rohit

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i marts 2023
Svar fra Karen den 29. mar. 2023
Thank you for your review - much appreciated from the Team@ReefResort

10/10 Fremragende

Reenal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly hosts.
Overnattede 2 nætter i februar 2023
Svar fra Karen den 2. mar. 2023
Thank you for your wonderful review - we love it that you enjoyed your stay with us and many thanks for the coffee you brought me one morning - much appreciated.

10/10 Fremragende

Neill

Overnattede 1 nat i februar 2023
Svar fra Karen den 24. feb. 2023
Many thanks for your great review - the Team@ReefResort

8/10 Udmærket

Jonathon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Excellent staff . Room was well stocked and clean. Pool and spa were literally outside door (thermal heated). AC had leak but staff advised of this and were very helpful. We chose to still use room and it was easy to limit to no leak or very small while keeping room cooled.
Overnattede 2 nætter i januar 2023
Svar fra Karen den 3. feb. 2023
And thank you for your understanding - air con is now fixed. Very pleased you enjoyed your stay and we hope to see you again in the future -thanks from TheTeam@ReefResort

10/10 Fremragende

Matt

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Thermal Spa was incredible
Svar fra Karen den 13. jan. 2023
thank you for your great review - love that you enjoyed your stay with us and hope to see you again. Many thanks from TheTeam@ReefResort

10/10 Fremragende

Sarah

Overnattede 1 nat i januar 2023

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is clean well located room had plenty of space albeit no opening window - only down side is the parking - if don’t get one out the front there is not much room in the other parks very very tight
Svar fra Karen den 7. dec. 2022
Thank you for taking the time to review us - yes parking is tight - parks are same size just cars have got so much bigger and sometimes people are inconsiderate parker's. The Team@ReefResort

10/10 Fremragende

Mark

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had the most amazing stay! The room was clean and fresh and staff were wonderful. We had to make a last minute change to our booking and the team at The Reef Resort were accommodating, understanding and made things happen without any fuss! It is getting harder and harder to find good service in NZ, but the staff were super friendly and awesome to talk to! We usually stay at another provider when we go to Taupo - but not anymore! We will definitely be changing to the Reef Resort from now on!
Svar fra Karen den 5. dec. 2022
Thank you for taking the time to give us such a wonderful review - we feel very much appreciated. Look forward to seeing you again in the future. Thank you from TheTeam@ReefResort

10/10 Fremragende

Todd

Overnattede 2 nætter i november 2022

10/10 Fremragende

leigh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic haven for a getaway weekend facilities were on point will definitely be back 😃
Overnattede 1 nat i august 2022
Svar fra Karen den 2. sep. 2022
Thank you for taking the time to review us - sounds like you had a great time with us. Look forward to a return visit - the Team@ReefResort

10/10 Fremragende

Cathryn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2022

10/10 Fremragende

Lynette

Overnattede 1 nat i juni 2022
Svar fra Karen den 8. jun. 2022
Wow thank you so much for your awesome review - we appreciate it - the Team@ReefResort

10/10 Fremragende

Donna, Dunedin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2022

10/10 Fremragende

Lynette

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra Karen den 22. maj 2022
Always wonderful when our guests have enjoyed their stay with us - many thanks for taking the time to review us - The Team@ReefResort

4/10 Dårligt

Daniel Prasad

Synes ikke om: Service og personale
Rude staff
Overnattede 3 nætter i maj 2022
Svar fra Karen den 21. maj 2022
Respect goes both ways

8/10 Udmærket

Verificeret rejsende

Great pools but not a luxury experience
On site pools are great for relaxing especially if you have a ground-floor apartment and can step straight out to the pools. Parking spaces not large enough for some of the large vehicles for customers, especially those with trailers. Fire alarm briefly went off twice early in the morning before I had got up. Seemed it must have been a test but there was no warning. Luckily I had just woken up but it still wasn't a pleasant way to start the day. Door to pools locked in the evening before the advertised closing time for the pools. Inconvenient as that was the easy back in after eating dinner out and walking back along the waterfront. Owners did not wear masks even though stay during the peak of the Omicron wave. Didn't inspire confidence so we tried to minimise interactions.
Overnattede 6 nætter i marts 2022
Svar fra Karen den 30. mar. 2022
Thank you for your review. Parking space sizes have not changed but size of vehicles certainly have - we only have one space per room which is stated in confirmation emails. Fire alarm was not a test - a guest actually set it off but it was got to straight away - sorry for the inconvienience and also that you had to walk a few more steps to get into the building after dinner out. Appreciate your comments - the Team@ReefResort

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2022
Svar fra Karen den 5. mar. 2022
Thanks you for a wonderful review - we love it when our guests enjoy their stay with us - again thanks from the Team@ReefResort

8/10 Udmærket

Alan

Overnattede 2 nætter i februar 2022

10/10 Fremragende

T C

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly, welcoming, clean, quiet and enjoyable deck, just the ideal place. Thankyou *****
Overnattede 2 nætter i februar 2022
Svar fra Karen den 16. feb. 2022
Thank you for your lovely review - we appreciate it and always great to know that we are on the right track - again thanks from the Team@ReefResort