Overnatningsstedets område

Anmeldelser af Second-level studio with mountain views - pool, hot tub & covered balcony


Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 5 af i alt 15 anmeldelser" "
Bedømmelse på 8 − Udmærket. 5 af i alt 15 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 15 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 15 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 15 anmeldelser" "

7,8/10

Rengøring

8,0/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

6/10 Okay

Kim M., SAN DIEGO

Not ready for prime time
If you are skiing all day and just need a place to crash and can sleep thru noise, this place may be fine at the right price. Otherwise, know it is dark, filled with old random furniture, has paper thin walls & the "King Bed" is actually 2 twins attached to each other. We booked thru VRBO, but Vacasa provided supported which was a total mess. Took 2 days, multiple agents, a supervisor & the resort GM just to get keys to the pool & hot tub. Better communication, coordination and a refresh would be well received. We left 2 days early.
Overnattede 8 nætter i april 2023
Svar fra VrboOwner den 20. jun. 2023
Thank you for taking the time to share your experience, Kim. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of these issues you encountered so that we could take the appropriate steps toward a resolution. We will be sure to forward your concern to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope to have an opportunity to better serve you in the future.

10/10 Fremragende

Alejandra A.

Synes godt om: Rengøring
Perfect small place
The space and location was amazing for my husband I for the amount of time we were in town. Essentials were provided, which made it easier for us if we wanted to make an easy meal. The ski mountain is close by, as well as the restaurants and bars.
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Pleasant room - bring a pillow
Nice room/location. Nice deck. Quiet. The only complaint is the bedding is low quality, and uncomfortable. Bringing your own pillow might help.
Overnattede 2 nætter i august 2023
Svar fra VrboOwner den 13. sep. 2023
Thank you, Peter, for your feedback! We are happy you enjoyed this home. While we understand that sleeping preferences vary widely, we are sorry to hear that the bed did not provide for a comfortable night of rest. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

6/10 Okay

Alan Z.

Synes godt om: Rengøring
Not the best
Coffee maker missing plastic support for filter Construction noise next door until after 8pm 2 calls and 35 minutes to gain access to unit No coffee cups cream/sugar Breaker tripped when using microwave and toaster. Needs reset Location and grounds were great
Overnattede 2 nætter i maj 2023
Svar fra VrboOwner den 20. jun. 2023
Thank you for providing us with this valuable feedback. We sincerely apologize for the issue you encountered with the coffee maker and construction noise. Please know that we strive to provide every guest with a relaxing stay, and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

4/10 Dårligt

Anthony H.

Review
Incomplete instructions for how to access the unit. TV didn’t work and lost power the morning after we arrived. Took the better part of the day and a maintenance guy to fix things. The Power went out 2 more times but I then had access to the circuit breaker Very frustrating!
Overnattede 6 nætter i april 2023
Svar fra VrboOwner den 20. jun. 2023
Anthony, thank you for taking the time to share your feedback with us. We sincerely apologize for the issues that detracted from your stay and appreciate you reporting these concerns so that our team could assist. The HOA is working on upgrades and our local team has made changes that have remedied the issue with the breaker. We enjoyed having you as our guest and we hope to host you again.

4/10 Dårligt

Gabriel H.

Synes ikke om: Rengøring
Horrible wet mold odor from rug
Had to sleep with the windows open to vent the room and sleep with a heated blanked. Moldy wet odor was unbearable. Vacasa management did not fix issue when it was brought to their attention and claimed it could have come from a different unit. Then lied and claimed there was no smell when they sent a representative. Will never stay at a property managed by Vacasa again. BEWARE.
Overnattede 2 nætter i marts 2023
Svar fra VrboOwner den 20. jun. 2023
Gabriel, thank you for your review, and we sincerely apologize for the issues you experienced during your time with us. We apologize that your experience in our home was not the vacation you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of the issues you encountered during your stay so that we could take the appropriate steps toward a resolution. Our local manager has been aware of these issues, and we will work with our homeowner to make the necessary improvements to the home. We hope you will give us the opportunity to host you again.

8/10 Udmærket

Chau

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was nice and comfortable. It was clean and the king bed was very spacious. The cleaning crew didn’t leave us any toilet paper. No biggy just went out and bought some. There was no pool/spa key.
Overnattede 2 nætter i februar 2023

10/10 Fremragende

Barney T.

Synes godt om: Rengøring
Ski trip
Excellent check in and check out quiet and comfortable
Overnattede 5 nætter i december 2022

8/10 Udmærket

Connie A.

Synes godt om: Rengøring
Studio stay
Location was great- close to pool and tennis courts. Studio itself was fairly small- photo showed it bright, but it was rather dark without lights on. Nice deck, and good ‘kitchen’ area but without a sink.
Overnattede 3 nætter i juni 2022

8/10 Udmærket

Jeannie M.

Synes godt om: Rengøring
I needed to train in a high attitude—-this was a very quiet mellow place to rest
It’s very good for the above reasons
Overnattede 4 nætter i maj 2022

10/10 Fremragende

Laura D.

Synes godt om: Rengøring
Great studio for a weekend
My husband and I enjoyed the stay in this wonderful location, close to nature and the city I will invite others to stay there as well
Overnattede 2 nætter i maj 2021