Lobby

Anmeldelser af Holiday Inn Express Sunnyvale - Silicon Valley, an IHG Hotel

2.5 out of 5

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 174 af i alt 236 anmeldelser" "
Bedømmelse på 8 − Udmærket. 41 af i alt 236 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 236 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 236 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 236 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Joachim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra AGM den 6. dec. 2019
Thank you for taking time to tell us about your stay!

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Elvin den 27. mar. 2024
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive scores of recognitions are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon to provide home away from home experience when you are back in the bay area. Travel Safe!

10/10 Fremragende

Dao

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good, I will comeback
Overnattede 3 nætter i marts 2024
Svar fra Elvin den 19. mar. 2024
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Fremragende

Teresa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was super friendly and helpful. The rooms were really clean, and believe me, I am a stickler for cleanliness. The rooms even smelled clean!
Overnattede 1 nat i marts 2024
Svar fra Elvin den 6. mar. 2024
Thank you for sharing your great feedback. We are happy to know that you enjoyed your most recent stay with us. Your kind words regarding the Cleanliness and the friendliness and helpfulness of staff mean a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon when your next visit brings you back to the town.Travel Safe!

10/10 Fremragende

David, Mountain View

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
EVgo Chargers! Hot breakfast and convenient location!
Overnattede 2 nætter i marts 2024
Svar fra Elvin den 5. mar. 2024
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive words of recognition about the EVgo Chargers, Hot breakfast and convenient location are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you are in the town. Travel Safe!

10/10 Fremragende

Jaime

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check-in & Check-out Experience ! Tanya Should Be The Trainer Across The Globe !!! Excellent Service ⭐️⭐️⭐️⭐️⭐️
Overnattede 1 nat i februar 2024
Svar fra Elvin den 11. feb. 2024
Thank you very much for sharing your 5/5-star review. Your positive words of recognition about checkin/checkout are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. Specially to Tania our front desk agent who gave you excellent service, and we are proud to have her. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

8/10 Udmærket

DAVID

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Elvin den 22. jan. 2024
Hello Mr. David, Thank you very much for sharing your feedback from your recent here at Holiday Inn Express Sunnyvale. Your positive scores of recognition are truly meaningful to all of us here which I will be sharing in our next meeting with our team. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself back in the bay area and make your stay even more memorable. Travel Safe!

8/10 Udmærket

Dewi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Elvin den 15. jan. 2024
Thank you very much for sharing your feedback. Your positive scores of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley which I will be sharing in our next meeting with our team who will be very excited to hear about your stay. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself in the town.

10/10 Fremragende

Gabriel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Elvin den 11. feb. 2024
Thank you very much for sharing your 5/5-star review. Your positive scores of recognitions are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

10/10 Fremragende

Beth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfy
Ms. Tania took great care of us for our one-night stay. She was attentive and very helpful. Thanks!
Overnattede 1 nat i december 2023
Svar fra Elvin den 17. dec. 2023
We are happy to know that you enjoyed your most recent stay here at Holiday Inn Express Sunnyvale/Silicon Valley. Your kind words about our Front Desk Staff member Tania will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon. Travel Safe.

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was really polite and hospitable with a special mention to the breakfast lady, so warm and friendly and very good breakfast on top of that. Thank you, we will be back.
Overnattede 5 nætter i november 2023
Svar fra Elvin den 6. dec. 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. I will also make sure to pass your kind words to Alicia out breakfst attendant. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.

10/10 Fremragende

Ninad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access
Overnattede 2 nætter i november 2023
Svar fra Elvin den 30. nov. 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thumbs Up!
Friendly staff, clean room with fridge & microwave, free parking with onsite ev charger, good hot breakfast.
Overnattede 1 nat i november 2023
Svar fra Elvin den 22. nov. 2023
Thank you for taking time to comment on your recent stay here at Holiday Inn Express Sunnyvale. We are glad to hear that you found your room clean, liked the interaction with staff, breakfast, amenities and our newly added amenities EV charger. We appreciate the kind words and the perfect score you have awarded us which I will share it with all my team members in our next meeting. We take pride in what we serve here and we look forward to serving you again when find yourself back in the bay area.

10/10 Fremragende

Luigi

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Elvin den 21. nov. 2023
Thank you very much for sharing your 10/10 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the bayarea.

10/10 Fremragende

Donnie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great
Overnattede 1 nat i november 2023
Svar fra Elvin den 10. nov. 2023
Thank you for staying here at Holiday Inn Express Sunnyvale and taking time to comment on your stay. We are glad to hear that your stay was great and we appreciate the perfect score you have awarded us which I will share it with my staff. We take pride in what we serve here and we look forward to serving you again when you are back to bay area.

10/10 Fremragende

Wilbert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and good service
Overnattede 1 nat i november 2023
Svar fra Elvin den 9. nov. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We are glad to hear that you liked our service and found your room during your stay clean. We take pride in what we serve here and I will makesure to pass your feedback to my team. We are home away from home and look forward to serve you again in the future when you find yourself back in bay area.

10/10 Fremragende

Garry

Overnattede 1 nat i november 2023
Svar fra Elvin den 24. nov. 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We look forward to serving you back again soon when you find yourself in the bay area.

10/10 Fremragende

Gustavo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was very helpful and welcoming.
Overnattede 3 nætter i oktober 2023
Svar fra Elvin den 13. okt. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Fremragende

Paula

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The front desk staff were the best! More like your sweet Auntie then hotel staff. I will return.
Svar fra Elvin den 3. okt. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Fremragende

xiaobao

Overnattede 2 nætter i september 2023
Svar fra Elvin den 30. sep. 2023
hank you very much for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We are glad to hear that your stay was comfortable and up to your needs which I will share with all of my staff members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

4/10 Dårligt

Ghaith

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Room smelled like socks after a long hike
Overnattede 1 nat i september 2023
Svar fra Elvin den 8. sep. 2023
Thank you for staying in Holiday Inn Express Sunnyvale and commenting on your stay. We are really sorry to hear that your room smelled which we absolutely do not intend for any guest as we take pride in what we serve here at our hotel. Should you give us another chance if you can let us know at the front desk so that we can fix the issue for you and make your stay in the future better by turning things around. I want to regain your faith should you give us another chance to accommodate you when you find yourself back in bay area.

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was extremely polite and rooms were clean . Liked that they had coffee in lobby 24 hours a day
Overnattede 1 nat i august 2023
Svar fra Elvin den 7. sep. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with my team. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Elvin den 1. sep. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Fremragende

christian

Overnattede 1 nat i august 2023
Svar fra Elvin den 8. aug. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Udmærket

Tu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is clean although the room seems a little small. If you stay there to sleep, there is no problem. But if you want to stay at the hotel for a long period of time, find a larger hotel room. Breakfast is decent. Overall, it's 4/5. I will be happy to come back and stay there if I need to.
Overnattede 1 nat i august 2023
Svar fra Elvin den 8. aug. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We take pride in what we serve here and Sorry that you found the room small, but next time we will do our best to keep you in different room type so that you can try other room type. We hope that you will give us second chance to turn things around when you find yourself back at the bay area.

10/10 Fremragende

Dawn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 2 nætter i august 2023
Svar fra Elvin den 13. aug. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay here. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We take pride in what we serve here, and I and my team are glad to hear that your stay was good. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Fremragende

Donna, Atlanta

Overnattede 1 nat i juli 2023
Svar fra Elvin den 30. aug. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay here. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We take pride in what we serve here, and I and my team are glad to hear that your stay was good. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Fremragende

Chung Kong

Overnattede 1 nat i juli 2023
Svar fra Elvin den 24. jul. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Fremragende

Zhongqi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Elvin den 9. jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Udmærket

Phanu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A bit noisy, can hear people one floor above walking. AC making loud noises.
Overnattede 1 nat i juli 2023
Svar fra Elvin den 4. jul. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. Sorry that you had a noise issues, but next time we will try to keep you on the top floor so that you will not have to worry about such problem. We hope that you will give us second chance to turn things around when you find yourself back at the bay area.

10/10 Fremragende

Donna, Atlanta

Overnattede 1 nat i juni 2023
Svar fra Elvin den 16. jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We take pride in what we serve here and are very glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Fremragende

Donna, Atlanta

Overnattede 1 nat i juni 2023
Svar fra Elvin den 13. jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We take pride in what we serve here and are very glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Elvin den 22. jun. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the score, and we hope that you remember us in the future again when you find yourself back in bay area.

2/10 Forfærdeligt

Haihua

Overnattede 1 nat i juni 2023
Svar fra Elvin den 10. jul. 2023
Hello Thank you for staying in Holiday Inn Express Sunnyvale and commenting on your stay. We are really sorry to hear that you did not have the stay upto your like and we absolutely do not intend for any guest as we take pride in what we serve here at our hotel. If would please let us know what happened so that we can fix it and make your stay in the future better by turning things around. I want to regain your faith should you give us another chance to accommodate you when you find yourself back in bayarea.

10/10 Fremragende

Daniel

Overnattede 1 nat i juni 2023
Svar fra Elvin den 5. jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Elvin den 3. jun. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Fremragende

Angir

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed three nights; the staff was very accomodating and respectful.
Overnattede 3 nætter i maj 2023
Svar fra Elvin den 29. maj 2023
Thank you for staying at HIE Sunnyvale, and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

6/10 Okay

Vanessa

Overnattede 1 nat i maj 2023
Svar fra Elvin den 16. maj 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay. We hope you will remember us again when you find yourself back at the bay area.

10/10 Fremragende

KIRK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 2 nætter i maj 2023
Svar fra Elvin den 8. maj 2023
Thank you for staying at the HIE Sunnyvale and taking time to comment on your recent stay. We appreciate the high score and glad to know that you had a comfortable stay. We hope you will remember us again when you find yourself back at the bay area.

8/10 Udmærket

Ranae

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night stay
The hotel is very nice. One thing the people upstair were very noisey and walls are thin
Overnattede 1 nat i marts 2023
Svar fra Elvin den 22. mar. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. Sorry that you had a noisy neighbor upstairs, but next time we will try to keep you on the top floor so that you will not have to worry about such problem. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Fremragende

Chanbum

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
friendly staffs
Overnattede 3 nætter i februar 2023
Svar fra Elvin den 9. mar. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Fremragende

Jacqueline

Overnattede 1 nat i februar 2023
Svar fra Elvin den 18. mar. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Elvin den 10. feb. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay here. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff here. We hope that you will remember us again when you find yourself back in the bay area.

10/10 Fremragende

SHUFANG

Svar fra Elvin den 6. mar. 2023
Thank you for staying and taking time to comment on your recent stay here in Holiday Inn Express Sunnyvale. We are thankful for such a high rating from you, and glad that you had a comfortable stay here. I hope you will remember us again when you find yourself back at bay area.

10/10 Fremragende

Carlos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo el Personal atento y la limpieza muy bien Gracias
Svar fra Elvin den 5. jan. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay here. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back in the bay area.

2/10 Forfærdeligt

Samuel

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
How exoedia did not warn that the elevator was not working for last 2 months and We were 75 year old 64 and 61 year olds had to climbv3rd floor with luggage and forc2 nights we had to do that. Very disappointed with Exoedia for not warning about the issue in our booking process
Svar fra Elvin den 15. dec. 2022
Thank you for staying and commenting on your recent stay here at HIE Sunnyvale. The hotel upgrade was actually 6 years ago! It is true that the elevator has been fully stopped working since 2 months and is already scheduled for a complete overhaul. The wait time for elevator service of this nature is approximately 4 to 6 months due to the time required for obtaining permits, ordering specially built parts, and the limited number of certified workers in the field. The United Elevator is the company chosen for this job and going to be modernizing the Elevator soon as the parts have already been ordered for it. We are waiting for the parts to be delivered here and as soon as it arrives United Elevator will start the work immediately. We are extremely sorry that you were not informed and for all the inconvenience you had to go through walking up and down the stairs. We thank you for your patience, and hope you will consider us again in the future when we are in a better condition.

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Elvin den 11. dec. 2022
Thank you for staying taking time comment on your recent stay here at HIE Sunnyvale, and awarding with such a high score. We look forward to accommodating you again when you find yourself at Bay Area again.

10/10 Fremragende

Qun

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra Elvin den 1. dec. 2022
Thank you for commenting on your recent stay here at HIE Sunnyvale, and awarding with high scores. We look forward to accommodate you again when you find yourself at Bay Area again.

8/10 Udmærket

Debra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly, and breakfast was delicious with hot and cold food choices. The fitness center was small but the equipment was very nice. The sound proofing between rooms wasn’t very good, so we could hear people talking, and the upstairs neighbors walking was a bit noisy.
Overnattede 4 nætter i november 2022

10/10 Fremragende

Earl James, Charlotte

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to major highways.Clean and well maintained. Breakfast food is great.Renovations at the parking lot is ongoing.Definitely,will stay again!😊
Overnattede 1 nat i november 2022
Svar fra Elvin den 14. nov. 2022
Thank you for commenting on your recent stay here at HIE Sunnyvale. We appreciate your high scores and We look forward to accommodate you again when you find yourself at Bay Area again.