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Anmeldelser af Sturbridge Host Hotel & Conference Center

3 out of 5
Sturbridge Host Hotel & Conference Center
366 Main St, Sturbridge, MA

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 193 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 255 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 176 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 128 af i alt 1002 anmeldelser" "

6,8/10

Rengøring

7,4/10

Service og personale

5,4/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Karlene

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I picked this location specifically because Expedia said they have a hot tub (with photos!) and I'd be walking around ALL DAY at the Brimfield flea market. They did NOT have a hot tub and removed it 4 years ago. The rooms were nice, beds were comfy, but if you get an atrium room (looking out to the pool and conference area) you will hear people pushing laundry carts and suitcase carts on the tile floors at 6-7am and it echoes and is very loud. No free coffee, except for the tiny machine in your room. You have to buy kcups from the vending machine and the employee at the front desk said that the kcup machine wasn't working.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Carolina, Buffalo

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The place was rundown it says that has a restaurant but didn’t The air conditioner was not working properly the rugs in the room were smelling musty overall I paid too much for that place
Overnattede 2 nætter i maj 2024

6/10 Okay

Tom

Overnattede 1 nat i maj 2024

6/10 Okay

Amy

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This hotel could be really cute but it's very very outdated. Bedding and bathroom were clean but the stopper in the tub was broken. Also, there was no restaurant open for Breakfast as stated on website. ALL Staff were excellent. Genuinely friendly!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Dorinda

Synes godt om: Rengøring, service og personale
Great place
Overnattede 1 nat i maj 2024

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Service og personale, faciliteter
The proerty needs to be renovated, other than thatvwe were happy with out stay.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Aisha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice older hotel
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Scott

Synes godt om: Service og personale
Overall a nice place for a family trip. The layout is very horizontal. It was a very long walk to my room from the entrance. While not a terrible thing it's something to be aware of. Could use some updates.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Bonny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything went fine
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Sharon, Weymouth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra AGM den 22. maj 2024
Thanks for taking time to post review.

4/10 Dårligt

Heather

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The images of the property Are NOT what the property really looks like and the whole building and the grounds surrounding the property are in poor repair , I’m not even talking about the fact they need a landscaping service ASAP the building outside needs reconstruction, Hopefully they can completely remodel , Until then I will not stay there , It is cheap as far as price goes but not worth spending your money there .
Overnattede 1 nat i maj 2024
Svar fra AGM den 22. maj 2024
Dear HeatherSorry to hear that your stay was not at your expectation. We would have done our best to accommodate your request if you would have informed us. Hope this isolated incident will not discourage you from your future stay.Thanks

8/10 Udmærket

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the pool area is amazing
Overnattede 1 nat i maj 2024

10/10 Fremragende

Igor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall, great experience!
Overnattede 2 nætter i april 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Literally the only downside is that there isn’t a refrigerator in the room. Popped over to Yankee Spirits and grabbed a cooler and some ice. Problem solved. Will definitely be staying here again
Overnattede 1 nat i maj 2024
Svar fra AGM den 22. maj 2024
Dear JohnSorry about a refrigerator, its available with small fess first come first serve basis. We appreciates your business and kindness Thanks

4/10 Dårligt

Barbara

Housekeeping Just Everything 3 days! No breakfast! No Window! They told me all rooms occupied but Nobody was there!
Overnattede 3 nætter i maj 2024

6/10 Okay

Ellen

Forretningsrejsende
Needs total reno
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Jennifer

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

4/10 Dårligt

Jennifer

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property needs some TLC and more staff. All the trash bins in public areas of the hotel were over flowing with garbage. Room was clean. Ok for a quick work overnight but not a place I’d recommend for a relaxing or leisurely stay.
Overnattede 1 nat i maj 2024

8/10 Udmærket

lyn

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Clean room
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was nice but the rooms are
Overnattede 1 nat i maj 2024

8/10 Udmærket

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the view of the lake and the ease of taking my dog in & out.
Overnattede 1 nat i maj 2024

8/10 Udmærket

hector e

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Luis a

Rejste med familie
Entitling good
Overnattede 1 nat i april 2024

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale
The web page said there was a restaurant on the property. When we arrived, we were told there was not and the web had not been updated. That was important for us. we would have gone to another hotel if we had known. Also, housekeeping only cleans the room every three days while you stay there. They should at least get the trash and see if you need anything.
Overnattede 2 nætter i april 2024

6/10 Okay

Sumeet

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Alexis

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very unique hotel with the pool layout in the middle - but do wish they had longer pool hours (open earlier in the day)
Overnattede 1 nat i april 2024

6/10 Okay

Tracy

Overnattede 2 nætter i april 2024

10/10 Fremragende

Linda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place. Staff was great and being on the lake is scenic.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jamie

Synes godt om: Overnatningsstedets tilstand og faciliteter
Enjoyed our stay! The pool is always nice
Overnattede 1 nat i april 2024

10/10 Fremragende

Betty

Synes godt om: Rengøring, service og personale, faciliteter
Very disappointed hot tub not working. That’s why we stayed here.
Overnattede 1 nat i april 2024

6/10 Okay

Dale

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A once great property has past it's day. Lots of deferred maintenance. However the desk staff were first class.
Overnattede 1 nat i april 2024

6/10 Okay

Maggie

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Even though I was aware this hotel was a little rough around the edges, I figured it would be a good value because of the hot tub and restaurant. Both were closed. It does have a nice lake view. Staff was very friendly.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jonathan, Ankeny

Overnattede 2 nætter i april 2024

4/10 Dårligt

Kathryn

The property has seen better days. Our room had several things broken from the lock on the door to the remote for the TV. There were no restaurants on site and the hot tub in the online pictures was gone.
Overnattede 1 nat i april 2024

6/10 Okay

Jennifer

Synes godt om: Service og personale
Synes ikke om: Rengøring
So many negatives, from the broken glass "Blunt" vial and tortilla chips in the sofa bed, to the peeling paint and general shoddiness of the room. We couldn't pull out the sofa bed without rearranging the furniture, so my daughter slept in the sofa mattress on the floor. When I pulled the handle to close the sink drain, the top of it fell off. The bathroom had no fan or even a soap dish. The "Queen" bed was a full size (hence the kid on the floor), and the clock want even set correctly. There were no chairs for the balcony, and there was literally no one in the bar and grill - no servers, no bartenders, no customers, despite it being open. An adult only swim hour would be nice for anyone wanting to avoid the echoes of screaming children. Lots of adults sitting around drinking beer in the pool area. Little things like the front doors not being automated and opening out, so good luck getting inside if you're dealing with luggage. Frankly the Motel 8 down the street would have been a better choice, and I'll be shocked if we don't bring home bedbugs. Joe checked us in at the front desk, and he was wonderful. He was just about the only saving grace.
Overnattede 1 nat i april 2024

6/10 Okay

Melissa

Synes ikke om: Rengøring
Later and earlier hours for the pool would have been great for my kids.
Overnattede 1 nat i april 2024

6/10 Okay

Kim

Rejste med partner
Synes ikke om: Service og personale, faciliteter
Staff wasn’t that friendly. Wouldn’t give me a receipt for my stay since I booked on Expedia. First room they gave us was not clean and the bed was old. They put us there because we booked online.
Overnattede 1 nat i april 2024

10/10 Fremragende

Natalie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing and so welcoming. It is an older hotel with h lots of charm. Of course there are some updates that could happen, but it did not impact our stay. We had so much fun! The pool area was fantastic
Overnattede 2 nætter i marts 2024

4/10 Dårligt

Nicholace

Synes ikke om: Rengøring
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Lee

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms alert barely “clean” and the bathroom was disgusting . Water pressure was non existent and water temps were fluctuating from warm to cold to scolding hot during the 2 min shower I tried to take. The balcony looked so old and rotted I dared not to try to stand on it. Over all I would not stay here again.
Overnattede 2 nætter i marts 2024

4/10 Dårligt

Aida

Rejste med familie
The room I got during my stay smelled bad, I didn’t feel safe as the lock hinges were loose and the security pole on the door was also loose, and the beds were really uncomfortable that creaked all night long. The pool was pretty neat, tho there used to be a hot tub that is now gone so that was a bummer but I think that for being such an expensive hotel the rooms need major upgrades.
Overnattede 1 nat i marts 2024

10/10 Fremragende

MILISSA

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was really nice, the employees were nice, the pool area was beautiful, they helped out with everything we asked for! I loved it I would definitely go again. The only bad thing I would say is that it was “quiet time” after 10. I believe on the weekend having a ten clock curfew while your on vacation time is a little ridiculous…
Overnattede 1 nat i marts 2024

6/10 Okay

Tracy

Good location for the venue we were attending
Overnattede 1 nat i marts 2024

10/10 Fremragende

david

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i marts 2024

6/10 Okay

Angela

Overnattede 1 nat i marts 2024

6/10 Okay

Samantha

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Staff was excellent, super nice! But the pool area is SO cold.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Emilio

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
dirty and L
Overnattede 1 nat i marts 2024

4/10 Dårligt

Lisa

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We went on a girls getaway and was looking forward to the pool and hot tub. Apparently they have not had a hot tub in years despite the pictures on the website. No fault of the hotel but there was a dance competition and the pool was filled with kids. They are doing outside renovations but found it creepy that a ladder was leaning against our back deck. No lock on the slider except for a bar. Dining was limited and the coffee I asked for at the bar not hot. Rooms very dated
Overnattede 1 nat i marts 2024

10/10 Fremragende

Grace

Rejste med partner
Synes godt om: Rengøring, faciliteter
We really loved it and wished we had time to spend another day
Overnattede 1 nat i marts 2024