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Anmeldelser af Quality Inn St. Robert - Ft. Leonard Wood

2.5 out of 5
Quality Inn St. Robert - Ft. Leonard Wood
114 Vickie Lynn Ln, St. Robert, MO

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 512 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 296 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 90 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 42 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

zella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Christopher

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and quiet
Overnattede 3 nætter i maj 2024

6/10 Okay

Deborah

Rejste med familie
Synes godt om: Service og personale, faciliteter
The mattress wasn't comfortable at all. The room had a dirty smell
Overnattede 4 nætter i april 2024

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk was very friendly
Overnattede 1 nat i april 2024

8/10 Udmærket

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean rooms, we didn’t try the breakfast because we slept in. Housekeeping was very good, we asked for extra items and they left everything we asked for in our room. The only reason I didn’t give excellent to staff was because there wasn’t always someone at front desk, you had to ring a bell or call them but once you did they came and answered quickly. I would stay here again because very clean and I felt safe since all the rooms are accessible thru the lobby only and not outside.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Khaiya

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice hotel. I felt safe and staff was helpful, place was clean I’d stay there again!
Overnattede 2 nætter i april 2024

10/10 Fremragende

Vered

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This Good Service
Overnattede 4 nætter i april 2024

10/10 Fremragende

Yoliris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente lugar!
Overnattede 3 nætter i april 2024

8/10 Udmærket

Tracey

Rejste med familie
Synes godt om: Rengøring, faciliteter
The hotel was nice, nothing fancy. Breakfast was nice and the area was clean.
Overnattede 3 nætter i februar 2024
Svar fra Quality den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Sally, Oil City

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice location and close to Ft. Leonard Wood.
Overnattede 3 nætter i marts 2024
Svar fra Quality den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

6/10 Okay

Daniel

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was pretty beat up The TV barely worked The pool was ice cold for being indoors Otherwise it was a place to rest our head before returning home. It won't be over next choice of stay
Overnattede 1 nat i marts 2024
Svar fra Quality den 11. apr. 2024
We do apologize for the inconvenience. We did have a bad storm that took out power to the city for over 8 hrs. Our towns people were out for 48hrs and everyone was using hotels at once. We do hope to see you again in the future. Best WishesMelisa CManager

2/10 Forfærdeligt

Patti

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time ever booking with Expedia and I incurred a service fee at a hotel. Won't be using Expedia again because that defeats the purpose of using a booking company. The hotel has uneven flooring and I tripped twice while using my cane. When I asked about the service fee being charged I was told it was housekeeping and I questioned the validity. Then I was told that Expedia didn't send them enough money. I have never had that happen but I believe both hands are dirty so the only way to avoid being dupped again is to not use Expedia or Quality Inn.
Overnattede 2 nætter i marts 2024
Svar fra Quality den 11. apr. 2024
There is a one time fee that is usually located in your payment details on the site that you booked. We do apologize for the inconvenience.Kind regardsMelisa CManager

8/10 Udmærket

Vincent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stay was good. Food was average. Staff was very friendly.
Overnattede 3 nætter i marts 2024
Svar fra Quality Inn den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Leroy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is very clean and convenient for my destination
Overnattede 1 nat i marts 2024
Svar fra Quality den 11. apr. 2024
Thank you Leroy. We loved having you stay with us. Please come back to see us again.Best WishesMelisa CManager

8/10 Udmærket

Laura

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
We stayed here for 3 nights it was a pleasant stay
Overnattede 2 nætter i februar 2024
Svar fra Quality den 11. apr. 2024
We are happy to hear you enjoyed your stay with us. Come back to see us soon.Best WishesMelisa CManager

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would highly recommend to stay here. We would stay again.
Overnattede 2 nætter i marts 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Shawn

Overnattede 3 nætter i februar 2024
Svar fra quality den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Marisela

Overnattede 1 nat i februar 2024
Svar fra Quality den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Jahida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

DON

Overnattede 1 nat i februar 2024
Svar fra Quality Inn den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

6/10 Okay

Kathy, Clarendon Hills

Breakfast had no milk for two days. Biscuits but no gravy. No bacon or sausage and no advance notice of lacking food. Good location and good room however
Overnattede 1 nat i februar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent review of our hotel. The supply chain has recently undergone new hire for staff. We are happy to report that our shipments are back on track. We hope to see you again soon.Best WishesMelisa CManager

4/10 Dårligt

Tammie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Everything about my stay was fine until I got a knock on my door while I was sleeping in the early morning hours. A hotel employee was demanding cash because their credit card machine was broken ran I ran my card and was charged for incidentals I left an hour later and didn’t give any cash
Overnattede 1 nat i februar 2024
Svar fra Quality Inn den 4. mar. 2024
We apologize for any misunderstanding, however our machine is in good running order. There was an issue with your card going through. So glad we were able to get it all sorted with your bank. Best wishesMelisa CManager

2/10 Forfærdeligt

Heather

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible
We had cold showers, changed rooms twice. The front counter was always vacant. The breakfast worker sat in a chair on his phone & went out for smoke breaks while eggs were cooking.
Overnattede 4 nætter i februar 2024
Svar fra Quality Inn den 4. mar. 2024
We apologize for the inconvenience. We have since hired and trained new staff for that area and we hope to see you again in the future. We would love another chance at providing you with a Quality stay. Best WishesMelisa CManager

2/10 Forfærdeligt

Andra

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

6/10 Okay

Lashoney

Synes godt om: Rengøring, service og personale
D
Overnattede 3 nætter i februar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Maggie

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and close to the highway. Staff was very friendly.
Overnattede 1 nat i februar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

6/10 Okay

Erin

1 minute of hot water in the shower but looked like maybe they were having trouble with the gas. Otherwise an adequate stay.
Overnattede 3 nætter i januar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

4/10 Dårligt

joyce

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
Coffee maker didn’t work. Looked inside and it obviously hadn’t worked for a long time since there was old stagnant water that stunk and was slimy. Took it to the counter and they gave me one that was just as bad. Room looked like they vacuumed everything to the edges of the walls and they don’t edge clean. Smelled like old carpet.
Overnattede 3 nætter i januar 2024
Svar fra Quality Inn den 4. mar. 2024
We have reported your concerns to our housekeeping manager and we will be retraining the staff assigned to that floor. We hope to see you again in the future.Kind regardsMelisa CManager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel and staff was very friendly!
Overnattede 1 nat i februar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

6/10 Okay

Javier

Synes godt om: Rengøring
I stayed 3 nights and 2 of those nights the people lodged in the room Next door tried on multiple occasions to open the adjoining door. The phone in the room did not work so I couldn’t contact the front desk.
Overnattede 3 nætter i januar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent review of our hotel. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Andy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Quality Inn den 4. mar. 2024
Thank you for your recent positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

2/10 Forfærdeligt

Russell

Overnattede 2 nætter i januar 2024
Svar fra Quality Inn den 11. apr. 2024
Thank you for your recent review. We do hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay In Missouri
I was actually visiting Missouri to look for a new place to live when I stayed here!! My car battery died right as I pulled into the hotel so I had to extend my stay an extra day. I was able to do that through the Hotels.com app which was super easy. The cleaning staff was great. Front desk staff was great. The area itself was great. My only two gripes are the free breakfast in the morning & lack of hot water for a bath. The breakfast was fake eggs, the biscuits were horrible, the fruit was rotten. The hotel should be ashamed-offer your customers real food. They deserve it. And the hot water issue was weird. I ran a hot bath the first night I was there and by the time I walked back in the bathroom to turn off the water it was ice cold. Odd? I would definitely stay there again tho!
Overnattede 1 nat i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your positive review. We appreciate your feedback. Changes have been made with supply recently. The issue is being fixed. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

justin

Overnattede 2 nætter i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

4/10 Dårligt

eric

Synes ikke om: Service og personale, faciliteter
Online price wasn’t the price charged
Overnattede 1 nat i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Ashley

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only issue I have was no hot water for a shower
Overnattede 1 nat i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your positive review. We appreciate your feedback. The issue with the lines has been resolved. We hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

Gonzalo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quality Inn Hotel, St. Robert. MO
Breakfast selections are not very good. Needs improvement.
Overnattede 3 nætter i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Bethany

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were spacious, beds cleaned and made nicely. Breakfast was perfectly stocked, front desk staff were very sweet to us. Pool heated and pool room steamy and warm. Accomadting for our small dog. Close location to everything, quiet hotel, we were one of less than 5 cars in the parking lot, felt like we had the entire hotel to ourselves.
Overnattede 6 nætter i december 2023
Svar fra Quality den 8. jan. 2024
Thank you Bethany, for your recent review. We appreciate your feedback and kind words. Please come back to see us soon.Best WishesMelisa CManager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was very clean and spacious. Service was friendly. My slight disappointment was the breakfast. The person that normally cooks the breakfast was out that day. Will definitely recommend to family and friends.
Overnattede 1 nat i januar 2024
Svar fra Quality den 8. jan. 2024
Thanks so much for your positive review We appreciate your feedback and we hope to see you again soon. Best WishesMelisa CManager

2/10 Forfærdeligt

Stacy

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Quality den 8. jan. 2024
Dear Stacy, We hope you reach out so we can get feedback on your recent stay with us.Kind regardsMellisa CManager

6/10 Okay

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall nice stay
Friendly staff and clean rooms. The only negatives i have, it was a little bit noisy at 1/2 am. Also i was charged $2 something for a "maid service fee".
Overnattede 1 nat i januar 2024
Svar fra Quality den 8. jan. 2024
We believe the fee was our tourism tax that all our local hotels have in St.Robert, Missouri. We appreciate your feedback and we hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Julie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Quality den 8. jan. 2024
Thank you for your recent review of our hotel. We hope to see you all again soon.Best WishesMelisa CManager

10/10 Fremragende

Annette

Overnattede 1 nat i januar 2024
Svar fra Quality den 25. jan. 2024
Thank you for your positive review. We appreciate your feedback. We hope to see you again soon.Best WishesMelisa CManager

8/10 Udmærket

caitlyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay was great the pool was warm the breakfast was good. Overall good stay and my son left his tablet n they called right away to let us know. So honest staff also would definitely stay again.
Overnattede 1 nat i december 2023
Svar fra Quality den 8. jan. 2024
Thank you Caitlyn, for your recent review of our hotel. We appreciate your kind words and we hope to see you again soon.Best WishesMelisa CManager

10/10 Fremragende

Jacob

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Quality den 8. jan. 2024
Thank you for recent positive review of our hotel. We appreciate your feedback and we hope to see you again soon. Best WishesMelisa CManager

2/10 Forfærdeligt

Anne

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Hotels.com rating doesn’t fit the property
Pool was closed both the day we checked in and the morning we were checking out. So was the gym. Breakfast closed early at 9:00 instead of 9:30 which is what the sign said. Microwave not plugged in and couldn’t be plugged in because the cord didn’t reach the plug. Dirty waffle maker at breakfast. No spoons at breakfast First room smelled awful but to their credit, they did give us a new room. Copied my drivers license. Not sure why but after that stay, I started getting twice as many calls from scammers. I will avoid Quality Inns from now on.
Overnattede 1 nat i december 2023
Svar fra Quality den 8. jan. 2024
Hello Anne, We have 2 weeks out of the year that are our only slow season. During this time we maintenance our pool and we service our breakfast. We apologize sincerely that you caught us on our service week. We hope in the future that we can receive another chance at providing a Quality stay for you. Best WishesMelisa CManager