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Anmeldelser af Hotel du Vin & Bistro St. Andrews

4 out of 5
Hotel du Vin & Bistro St. Andrews
40 The Scores, St. Andrews, Scotland

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 416 af i alt 608 anmeldelser" "
Bedømmelse på 8 − Udmærket. 148 af i alt 608 anmeldelser" "
Bedømmelse på 6 − Okay. 29 af i alt 608 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 608 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 608 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Adam

Overnattede 1 nat i april 2022

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotellet ligger fantastisk i forhold til byen og især golfbanerne!
Overnattede 4 nætter i juni 2019
Svar fra Herve den 10. jun. 2019
Thank you for your review and I am delighted you enjoyed the hotel and its prime location. Best wishes

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juni 2017
Dear Jan, Thank you very much for taking the time to post a review and for awarding the top rating for your visit. Rest assured I will share with my team. Kindest regards

10/10 Fremragende

Thonms

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Lorraine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is very convenient for golfers. I felt it was a bit too expensive (nearly £600 per night b & b) for the size of the room.
Overnattede 3 nætter i maj 2024
Svar fra Andrei den 25. maj 2024
Dear Lorraine,Thank you for a great review.We would like to think we cater for all guests ,golfers or not ,everyone is welcome !With St Andrews being the home of gold ,most guests that come here come for this sport.Hope to welcome you again.best wishes,Andrei

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Andrei den 24. maj 2024
Dear Frank,Thank you for a kind and generous review.Best wishes,Andrei

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Andrei den 17. maj 2024
Dear David,Thank you for a great review !Best wishes,Andrei

10/10 Fremragende

Clyde

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very much liked the hotel. Convenient to walk around St Andrews. Getting parking is an issue with golfers and construction
Overnattede 2 nætter i maj 2024
Svar fra Andrei den 17. maj 2024
Dear Clyde,Pleased you found the hotel and its location to your liking.Hope to welcome you back soon.Best wishes,Andrei

10/10 Fremragende

Lari

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and view of the sea!
Overnattede 1 nat i maj 2024
Svar fra Andrei den 17. maj 2024
Dear Lari,Thank you for a wonderful review,hope to see you again.best wishes,Andrei

10/10 Fremragende

Marcia J

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i maj 2024
Svar fra Andrei den 11. maj 2024
Dear Marcia J,Many thanks for the 5 star review.Looking forward to look after you again.Best wishes,Andrei

8/10 Udmærket

Eryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good rooms, friendly staff, great location.
Overnattede 2 nætter i maj 2024
Svar fra Andrei den 11. maj 2024
Dear Eryl,Thank you for a great review !Hope to see you again soon.Best wishes,Andrei

10/10 Fremragende

Ashley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location! The breakfast restaurant faces the sea.
Overnattede 1 nat i april 2024
Svar fra Andrei den 2. maj 2024
Thank you for such a positive review ,our views from the restaurant are the best.Hope to welcome you back soon.best wishes,Andrei

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay!
Overnattede 2 nætter i marts 2024
Svar fra Andrei den 2. maj 2024
Thank you for such a positive review !Hope to welcome you back soon.best wishes,Andrei

10/10 Fremragende

Kaylie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous hotel with seaside views and conveniently located for shops and town sites
Overnattede 1 nat i april 2024
Svar fra Andrei den 2. maj 2024
Thank you for such a positive review !Hope to welcome you back soon.best wishes,Andrei

10/10 Fremragende

Dayna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff. ONLY thing I think they should do is provide a bit of a tip on how to unlock door. A bit tricky, and takes many many times until able to unlock. Met someone else in the hallway thinking the same thing. Other than that, wonderful night sleep and stay.
Overnattede 1 nat i april 2024
Svar fra Andrei den 19. apr. 2024
Dear Dayna,Thank you for a kind and generous review,will share your feedback with our maintenance team.Appreciate the constructive feedback as we have just refurbished the rooms.Best wishes,Andrei

10/10 Fremragende

Madeline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking was a nightmare - drove around for 45 minutes prior to finding a spot. All the pay parking in the area only took coins, which I did not have.
Overnattede 1 nat i april 2024
Svar fra Andrei den 2. maj 2024
Thank you for the great review and really sorry to hear about the parking issue,as St Andrews is really busy during golf season,parking can be a challenge.best wishes,Andrei

10/10 Fremragende

DAVID

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, restaurant has great food
Overnattede 2 nætter i april 2024
Svar fra Andrei den 2. maj 2024
Thank you for such a positive review !Hope to welcome you back soon.best wishes,Andrei

10/10 Fremragende

McKenzie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gorgeous rooms, wonderful sea views and very close to St Andrew’s.
Overnattede 1 nat i marts 2024
Svar fra Andrei den 29. mar. 2024
Dear McKenzie,Pleased to read that you have had a fabulous time.Best wishes,Andrei

10/10 Fremragende

Atsuko

Overnattede 1 nat i marts 2024
Svar fra A den 2. maj 2024
Thank you for such a positive review !Hope to welcome you back soon.best wishes,Andrei

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had an excellent stay. Everything met our expectations. Staff was friendly, hotel very clean and great atmosphere. Beds are comfortable
Overnattede 1 nat i marts 2024
Svar fra Andrei den 29. mar. 2024
Dear Elizabeth,Appreciate that you shared how great your experience was !Best wishes,Andrei

10/10 Fremragende

Keith

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The facility itself is attractive, the bistro's menu and food were wonderful. The staff was helpful and friendly beyond description. I do not have enough pleasant things to say about this hotel. If we, hopefully, are in the area again, there is no where else I would even consider staying.
Overnattede 1 nat i marts 2024
Svar fra Andrei den 20. mar. 2024
Dear Keith,Wow,such a great review,I am so pleased to read and share this with the team,your comments are greatly appreciated.Hope to have the pleasure to look after you again in the near future.Best wishes,

8/10 Udmærket

Jonty

Overnattede 1 nat i februar 2024
Svar fra Andrei den 29. mar. 2024
Dear Kristin,Thank you for a great review !Best wishes,Andrei

10/10 Fremragende

Joan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Happy friendly staff, nice room, good views
Overnattede 1 nat i februar 2024
Svar fra Andrei den 20. mar. 2024
Hi Joan,Appreciate that you took the time to share such great news about your stay.Best wishes,Andrei

10/10 Fremragende

Lynne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Andrei den 20. mar. 2024
Dear Lynne,Thank you for a glowing review !Hope to see you soon,Andrei

10/10 Fremragende

Kristin

Overnattede 2 nætter i november 2023
Svar fra Andrei den 29. mar. 2024
Dear Kristin,Thank you for an amazing review !Best wishes,Andrei

8/10 Udmærket

Stewart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
St Andrews university visit
This hotel is in an excellent location on the Scores over looking the sea Very handy for the town & all its bars and restaurants Breakfast is particularly good as it is table service with a good choice.Staff are very friendly and helpful.
Overnattede 2 nætter i februar 2024
Svar fra Herve den 15. feb. 2024
Stewart,Thank you for your recent visit and pleased you had an enjoyable visit and found the team very welcoming.Very best wishes

10/10 Fremragende

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful two day break
Fabulous stay. Reception team especially Kelsey were really helpful. Wonderful location which was quiet and very convenient for beach and city. Fabulous toiletries! and lots of little touches which made the whole experience really wonderful.
Overnattede 2 nætter i januar 2024
Svar fra Herve den 15. feb. 2024
Gary,Thank you for your recent visit and delighted you had a most enjoyable stay at Hotel du Vin St Andrews.Very best wishes

10/10 Fremragende

Euan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We spent an overnight at the hotel in February and were upgraded to a suite due to ongoing works on the second floor. The hotel, staff, room and surrounding areas were all perfect and we would stay again in a heartbeat.
Overnattede 1 nat i februar 2024
Svar fra Herve den 24. feb. 2024
Euan,Thank you for your recent visit and 5* review. Delighted you had a great break.Very best wishes

6/10 Okay

Andriy

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Very disappointing. They did not provide me with a room I booked. I booked the junior suite, which had been shown on photo, instead I was provided with a room which size was a exactly as a regular room. Strangely they said they also considered that room a junior suite while admitted it’s size and everything else is a same as regular room. No compensation or anything else was offered. The staff did not even apologise. They said the room which was on the photos (shown as junior suite) was busy, so I had to take the other or leave it. Finally, while I was checking in at 8:40 pm, they did not mention also that restaurant kitchen was closing at 9pm, so I also missed a dinner.
Overnattede 2 nætter i januar 2024
Svar fra Herve den 5. feb. 2024
Andriy,Thank you for your recent visit and I am sorry we came somewhat short of your expectation on this occasion. Our Junior Suite main point are the large Seaview window and the Laphroaig room has a specular window over the sea and West sand beach. I am sorry the team didn't inform you the Bistro was closing at 9pm.Very best wishes

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Andrei den 20. mar. 2024
Thank you for a glowing review !Hope to see you soon,Andrei

10/10 Fremragende

Kathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Last-minute overnight solo trip
Staff were really welcoming upon check-in, especially to Nellie (dog). Beautiful bedroom, not much of a view, but not in room much as such a great location. Minutes to both the beach and the shops. The shower was the best!
Overnattede 1 nat i januar 2024
Svar fra Herve den 26. jan. 2024
Kathy,Thank you for your recent visit and I delighted it ended being a great last minute decision. Glad Nelly loved it too :)Very best wishes

6/10 Okay

Marcella, San Diego

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The negative unfortunately outweighed the positive, but the negative can be fixed. The positive: * Location was great, you could walk to everything. * L'Occitane amenities The negative: * The staff was not overly friendly and when you asked for something they seemed bothered. * Our room had a view although you had to stand to see it - if you sat in the chairs you couldn't see the view so nice but not easily enjoyed. * The bathroom toilet wouldn't flush, you had to hold it down three times to get it to flush and wait for the water to fill up inbetween * The maid left used amenities in the bathroom - the holder for eartips was missing the eartip cleaners and was opened. * On the Saturday night the students were hanging around the Aquarium and it was noisy until after 1am - we had to keep our windows closed which made the room hot. * There was no plug for the hair dryer in the bathroom so I had to unplug the coffee machine and plug it in there. Problem was the closest mirror wouldn't be reached by the cord of the dryer so you couldn't see what was going on. * First night ordered room service, was so good. On the 2nd night our food at the restaurant was horrible so I ordered the same items from room service because they were so good. They immediately came with ice for our drinks, then came back about 10 minutes later with bread, then 20 minutes later with the entree, so had to get up three times. The bacon was not cooked, was about 5 chips on my plate. Not good.
Overnattede 2 nætter i januar 2024
Svar fra Herve den 22. jan. 2024
Marcella,Thank you for your recent visit. We pride ourselves to offer great hospitality with attention to details and I am sorry came short of our usual standards on this occasion and please accept my most sincere apologies. Rest assured I will review with the team.Very best wishes

10/10 Fremragende

Lijun

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Herve den 22. jan. 2024
Thank you for your recent visit and 5* review.Very best wishes

10/10 Fremragende

Simon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luxurious stay in great location
Hote is excellently located and within east walking distance of the town centre and the Old, Jubilee and New Golf Courses. Staff were superb, we got a relatively cheap upgrade to a deluxe room on the day. Breakfast was really good, cooked to order with a lot of choice. Evening bar was great atmosphere, good quality drinks and not a complete rip off. Highly recommended
Overnattede 3 nætter i januar 2024
Svar fra Herve den 16. jan. 2024
Simon,Thank you for your recent visit and delighted you loved the hotel.Very best wishes

6/10 Okay

Alison

Rejste med partner
Synes godt om: Rengøring, service og personale
It was average for what we paid. Nice staff, food reasonable, room average.
Overnattede 2 nætter i januar 2024
Svar fra Herve den 9. jan. 2024
Alison,Thank you for your recent visit and I am sorry we came short of your expectations on this occasion. We aim to be better and please accept my sincere apologies.Receive my very best wishes for 2024

6/10 Okay

Alan

Rejste med familie
Scottish hospitality....so disappointing
Surprise trip for my wife's 40th birthday. Having been 10 times previously and knowing the room we love - i specifically requested the room and got notification from the hotel to say the room had been confirmed...all excellent until check in. New staff compared to what we had become accustomed (i appreciate the difficulties of hospitality recruitment/retention), but we were given a different junior suite. The room was most definitely not the level of junior suite i had been accustomed to at this hotel. I asked for an alternative which i was told they would have a look without any care and told they were full. The room Ardbeg was dark and tired at best - certainly not worth junior suite prices. I even asked for a downgraded room to no avail. It thereafter became apparent there were only 2 rooms on the level open due to refurb work. The workers were quiet albeit 3pm at check in drilling away and 9am again drills/electric screwdrivers and language not ideal when my young daughter was about. Postive - the boy at breakfast was very switched on and able to cope alone providing excellent customer service unlike his colleagues. On the whole i was really disappointed having been such frequent visitors and that loyalty seeming to count for nothing instead getting put up in the construction area. I doubt I'll be back as such a special event was ruined in part by the room provide, the works ongoing and with what i'd class as lazy and uninterested customer service.
Overnattede 2 nætter i januar 2024
Svar fra Herve den 9. jan. 2024
Alan,Thank you for your recent return visit and I am sorry we came short of our usual standards on this occasion. We started some bedroom improvements and I am very sorry to hear you experienced bad language from the contractors. Rest assured this was raised right away with everyone. I trust we will be able to welcome you back in the future and reassure you of our commitment to great service.Receive my very best wishes for 2024

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hogmanay stay
Really like this hotel. Small and comfortable. Staff were very helpful and managed my wife’s allergy in a knowledgeable way - she is celiac. Great location with hogmanay fireworks just outside the front door. We had a great time.
View from hotel on New Year’s Day
Overnattede 2 nætter i december 2023
Svar fra Herve den 5. jan. 2024
Alan,Thank you for your recent visit and delighted you had a great Hogmanay stay.Wishing you all the very best for 2024

10/10 Fremragende

Rachel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous property and the location is perfect for walks - right next to the golf course and about a 5 min walk to the main street. Loved my stay, would love to come back sometime.
Overnattede 2 nætter i december 2023
Svar fra Herve den 5. jan. 2024
Rachel,Thank you for your recent visit and the 5* review. Delighted you had a great break and we look forward to welcoming you back soon.Wishing you all the very best for 2024

10/10 Fremragende

Gary

Rejste med kæledyr
Staff were amazing with me and my guide dog. Can’t wait to return. Can’t rate highly enough. Thanks. 5 stars
Overnattede 2 nætter i december 2023
Svar fra Herve den 21. dec. 2023
Gary,Thank you for your recent visit and pleased you had a great Festive break.Very best Festive wishes

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A fantastic experience
Clean room, great location, lovely and warm with great decor. Only issue was that they didn’t supply a kettle/tea bags in the room. Apart from that very minor issue, a great stay and would highly recommend.
Overnattede 1 nat i december 2023
Svar fra Herve den 21. dec. 2023
Andrew,Thank you for your recent visit and delighted you had a fantastic stay with us. While our espresso machine are on the desk top, our tea making facilities with biscuit from my French home town - St Michel chef chef are placed in the wardrobe or inside the desk. It was there.Very best Festive wishes.

10/10 Fremragende

Kristin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Eve was excellent at helping us feel welcome.
Overnattede 1 nat i november 2023
Svar fra Herve den 13. dec. 2023
Kristin,Thank you for your recent visit and for the 5* review.Delighted Eve made you so welcome to the hotel.Very best Festive wishes

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight in St Andrews
My wife and I had an overnight at Hotel Du Vin , St Andrews . Although there was some renovation works going on , our stay was excellent . Rooms were lovely , both very clean and warm . Have stayed at The Fairmont , Russacks , Scores in St Andrews and Hotel Du Vin is on par with them all . Staff were extremely helpful Best regards David
Overnattede 1 nat i december 2023
Svar fra Herve den 18. dec. 2023
David,Thank for your recent visit and pleased you enjoyed your Festive break.Very best wishes

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Herve den 21. dec. 2023
Thank you for your recent visit and great rating.Very best wishes

10/10 Fremragende

Janice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable, friendly staff and great breakfast
Overnattede 1 nat i november 2023
Svar fra Herve den 4. dec. 2023
Janice,Thank you for your recent visit and pleased you had a great stay with us.Very best Festive wishes.

10/10 Fremragende

Neil

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel in a fantastic situation, looked after both of us and our dogs really well .
Overnattede 3 nætter i november 2023
Svar fra Herve den 29. nov. 2023
Neil,Thank you for your recent visit and delighted you had a great break with your dogs.Very best Festive wishes

8/10 Udmærket

Steven

Nice hotel close to town centre but parking can be limited.
Overnattede 2 nætter i november 2023
Svar fra Herve den 21. nov. 2023
Steven,Thank you for your recent visit and please you enjoyed the hotel.Very best wishes

10/10 Fremragende

Ross

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay, central location
Lovely one-night stay at the hotel. Very comfortable room, excellent shower and great breakfast. Location is ideal - right in the heart of the town. Would definitely book here agin if staying in St Andrews.
Overnattede 1 nat i november 2023
Svar fra Herve den 21. nov. 2023
Ross,Thank you for your recent visit and please you had a most comfortable stay with us.Very best wishes

10/10 Fremragende

Bob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Herve den 21. dec. 2023
Thank you for your recent visit and great rating.Very best wishes

6/10 Okay

William

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good well presented room with comfy bed and quality toiletries and tea/coffee provisions. Bistro food quality rather poor and over priced.
Overnattede 1 nat i november 2023
Svar fra Herve den 21. nov. 2023
William,Thank you for you recent visit. While I am please you enjoyed the hotel, I am sorry you were somewhat disappointed with your dinner on this occasion.Best wishes

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Herve den 21. dec. 2023
Thank you for your recent visit and great rating.Very best wishes