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Anmeldelser af Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Springfield Downtown, an IHG Hotel
145 State Street, Springfield, MA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 618 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 275 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 53 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1002 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice staff
Really nice staff. They engaged in solving our issues. Fine gym. A little bit too crowded breakfast space. The usual nice and spacious rooms with fridge and microwave. Gotta love that.
Overnattede 1 nat i juli 2019
Svar fra Sarab den 28. aug. 2019
We appreciate your feedback and thank you for taking the time to submit such a positive rating! We are so pleased to learn that you enjoyed your time with us, and the service provided by our Team. Make sure to keep us posted as to when your travels bring you back into the city!

10/10 Fremragende

Dj Amir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great pillow and the the bed was great except it was a lil nosy i love the fact that they used dove for all their hygiene stuff
Overnattede 1 nat i maj 2024

8/10 Udmærket

Leonid

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I forgot my charger and couldn't find any usb port in my room, it was a problem.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Robert

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only downfalls about staying here were not really in control of the property. The neighborhood is loud with traffic but did calm down after 11ish. The only complaint about the hotel was the limited towels. I didn’t realize I was going to need another shower so when I asked for another towel, there were no regular towels (they were in the wash). And the pool/gym towels are fairly useless. Thin and warn you’ll have better luck with a sock. But I’d definitely stay again.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Anatoli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place to stay
Overnattede 1 nat i maj 2024
Svar fra sj den 16. maj 2024
Thank you for staying at the Holiday Inn Express in Springfield Downtown. Thank you for completing the survey regarding your recent stay. we do value your feedback, Hope you can join us again soon.

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très propre et personnel très souriant et attentionné. Lits confortables, on recommande
Overnattede 1 nat i maj 2024
Svar fra sj den 16. maj 2024
We are so glad you join us at the Holiday Inn Express in Springfield Downtown. Thank you for taking time to leave positive feedback about your stay. Hope you can join us again.

10/10 Fremragende

Aida

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved everything about staying at your hotel.
Overnattede 1 nat i maj 2024
Svar fra sj den 16. maj 2024
We are so glad you join us at the Holiday Inn Express in Springfield Downtown. Thank you for taking time to leave positive feedback about your stay. Hope you can join us again.

8/10 Udmærket

Dorett

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is good. Parking is too far and not secured. Few people walked up to us to beg money when we walked
Overnattede 1 nat i maj 2024
Svar fra sj den 16. maj 2024
We are so glad you join us at the Holiday Inn Express in Springfield Downtown. Thank you for taking time to leave positive feedback about your stay. Hope you can join us again.

10/10 Fremragende

Christian

Overnattede 1 nat i april 2024

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It not the hotel as much as it’s Springfield , Mass
Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

6/10 Okay

Kenny, Catasauqua

Overnattede 1 nat i februar 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

6/10 Okay

Neva

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in fast and easy
Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

8/10 Udmærket

Judith

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and spacious room. The air is VERY dry in the hotel and so we woke up feeling quite unwell. Otherwise, the stay was exactly what we needed for business travel (just be sure you have a small vaporizer!).
Overnattede 1 nat i oktober 2023
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

10/10 Fremragende

Rodica

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, quiet, friendly
Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

10/10 Fremragende

Mirna G

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service
Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

10/10 Fremragende

Stacy

Synes godt om: Service og personale
It was a good stay!
Overnattede 2 nætter i april 2024
Svar fra sj den 16. apr. 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us, and we value your feedback. Hope you can join us again!

10/10 Fremragende

michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast options, lots the walk to, friendly staff.
Overnattede 1 nat i april 2024
Svar fra sj den 16. apr. 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us, and we value your feedback. Hope you can join us again!

6/10 Okay

Jamie

Rejste med familie
Synes godt om: Service og personale
Shower water was cold. Breakfast nice. Very noisy at night around the hotel. Right downtown so convenient to everything
Overnattede 1 nat i april 2024
Svar fra sj den 16. apr. 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us, and we value your feedback. Hope you can join us again!

8/10 Udmærket

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel. Great location
Overnattede 1 nat i december 2023
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

6/10 Okay

Justin

Forretningsrejsende
Synes godt om: Service og personale
Overall it was fine. Service was great. The bed was uncomfortable and lots of stains in carpet and on ceiling. I would stay again if I had to but it won’t be my first choice. The staff was extremely helpful and deserve a raise.
Overnattede 2 nætter i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

8/10 Udmærket

Tamira

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice very clean and staff was definitely attentive and kind. The area which is downtown has limited parking close to the hotel so the offer a lot close by which my car was broken into overnight and my things were trashed which terrified my child upon seeing it the next day.
Overnattede 1 nat i marts 2024
Svar fra sj den 11. apr. 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown.Your business is very important to us and we appreciate you. Hope you can join us again, we would love to see you..

10/10 Fremragende

Alexander, Lithonia

Overnattede 2 nætter i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff our very friendly and helpful.
Overnattede 1 nat i april 2024
Svar fra sj den 5. apr. 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown, your business is very important to us and we would love to see you again!

10/10 Fremragende

EDWARD

Overnattede 1 nat i april 2024
Svar fra sj den 2. maj 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downtown. Your business is very important to us and we value your business. Hope you can join us again!.

8/10 Udmærket

joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

10/10 Fremragende

Travis

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Place was great
Overnattede 1 nat i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

10/10 Fremragende

Michael, Surry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was in town for the NCAA Regional hockey tournament games in March, 2024. Easy location to find, convenient to the arena. Since this was a pleasure trip and did not need to explore the area, nor eat out for meals, I can't give that sort of review. For me, it was excellent. Just across the street to the arena, easy access to the highway (I-91) when I traveling. I'd definitely stay there, again.
Overnattede 1 nat i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

10/10 Fremragende

Jennyfer

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
very good, clean
Overnattede 1 nat i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

10/10 Fremragende

Honan

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot if youre going to the Casino in Springfield. Staff was very friendly. Pretty good Breakfast too.
Overnattede 1 nat i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

8/10 Udmærket

Destiny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Perfect hotel for a quick getaway. Close to everything in downtown and has an amenities to offer.
Overnattede 3 nætter i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

10/10 Fremragende

Ana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal es muy amable y la habitación que nos tocó era espaciosa y con camas muy cómodas
Overnattede 2 nætter i marts 2024
Svar fra sj den 2. apr. 2024
Thank you for taking the time to tell us about your recent stay at the Holiday Inn Express Springfield Downtown, please know that your feedback is extremely valuable to us, and we would love for you to join us again.

10/10 Fremragende

Chino

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean.. Really comfortable beds
Overnattede 4 nætter i marts 2024
Svar fra sj den 21. mar. 2024
Thank you for completing the survey and staying with us at the Holiday Inn Express Springfield Downtown. Your business is very much appreciated. Hope you can join us again.

10/10 Fremragende

Sherry

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved spacious room, free parking, free breakfast, close to everything…the downtown is a little noisy on weekends- but expected in the city. Really loved the location.
Overnattede 1 nat i marts 2024
Svar fra sj den 20. mar. 2024
Thank You for Completing the survey regarding your recent stay at the Holiday Inn Express Springfield Downton. Your business is important to us and we do value your feedback, Hope you can join us again.

10/10 Fremragende

Miladys

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra sj den 21. mar. 2024
Thank you for completing the survey and staying with us at the Holiday Inn Express Springfield Downtown, Your business is very much appreciated. Hope you can join us again.

8/10 Udmærket

zavon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay. Just not the property. Weird parking, noisy, and rooms close together.
Overnattede 1 nat i marts 2024
Svar fra sj den 15. mar. 2024
Thank You for choosing the Holiday Inn Express Springfield Downtown and for taking time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible. We take feedback very seriously and make the necessary changes so we can provide a better experience in the future.

10/10 Fremragende

Patricia

Overnattede 1 nat i marts 2024
Svar fra sj den 22. mar. 2024
Thank you for completing the survey, we appreciate your business and hope you can join us again.

10/10 Fremragende

Rachel, deland

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a good location. Breakfast provided was simple but satisfying
Overnattede 3 nætter i februar 2024
Svar fra sj den 28. feb. 2024
Thank you for taking time to tell us about your experience at the Holiday Inn Express Springfield Downtown. Please know that your feedback is extremely valuable to us. It would be wonderful to see you again.

10/10 Fremragende

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are always friendly and professional.
Overnattede 1 nat i februar 2024
Svar fra sj den 24. feb. 2024
Thank you for choosng the Holiday Inn Express in Springfield Downtown for your recent visit to the area! We appreciate you taking time to leave us with your feedback. it makes us happy to know that you found our team to be friendly and professional. We would love to have the opportunity to host you again in the future and provide you with the full experience you expect and deserve.

4/10 Dårligt

Cheryl

Rejste med familie og småbørn
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
so staff is not to great, they do not replenish anything like towels near the pool, heat in our room was not working, Then we had a family emergency went to check out at 6pm the night before we had to leave and they said sorry we can't check you out till the actual day of your stay, What? I left the night before I expect to not have to wait. never came across something like that before.
Overnattede 2 nætter i februar 2024
Svar fra sj den 24. feb. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience..

8/10 Udmærket

Anthony

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
It was fine. Employees friendly and helpful. Downtown a bit savory
Overnattede 1 nat i februar 2024
Svar fra sj den 24. feb. 2024
Thank you for completing the survey regarding your recent stay at the Holiday Inn Express in Springfield Downtown. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guest in the future. We hope you will come back and see us again.

10/10 Fremragende

Ruth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome friendly helpful staff
Overnattede 1 nat i februar 2024
Svar fra sj den 28. feb. 2024
Thank You for completing the survey. Your business is very important to us, and we value your feedback. Hope you will join us again.

8/10 Udmærket

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra sj den 6. mar. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express I Springfield Downtown. Your business is very important to us and we value your feedback.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra sj den 6. mar. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express I Springfield Downtown. Your business is very important to us and we value your feedback

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A
Overnattede 1 nat i februar 2024
Svar fra sj den 6. mar. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express I Springfield Downtown. Your business is very important to us and we value your feedback.

10/10 Fremragende

Jennifer

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra sj den 6. mar. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express I Springfield Downtown. Your business is very important to us and we value your feedback.

10/10 Fremragende

Tara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large clean room, friendly staff & central location - definitely would stay here again
Overnattede 1 nat i februar 2024
Svar fra sj den 28. feb. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express in Springfield Downtown. Your business is very important to us, and we value your feedback. Hope you will join us again!

10/10 Fremragende

Eileen, Stoughton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra sj den 6. mar. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express I Springfield Downtown. Your business is very important to us and we value your feedback.

8/10 Udmærket

Jules

Rejste med partner
Synes godt om: Faciliteter
Quiet and clean
Overnattede 3 nætter i februar 2024
Svar fra sj den 6. mar. 2024
Thank You for completing the survey regarding your recent stay at the Holiday Inn Express I Springfield Downtown. Your business is very important to us and we value your feedback.