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Anmeldelser af Mountainside home with a private deck, balcony, bright interior & foosball

Mountainside home with a private deck, balcony, bright interior & foosball
Snoqualmie Pass, WA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 9 af i alt 25 anmeldelser" "
Bedømmelse på 8 − Udmærket. 6 af i alt 25 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 25 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 25 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 25 anmeldelser" "

7,8/10

Rengøring

Anmeldelser

10/10 Fremragende

Gino C.

Synes godt om: Rengøring
Skiing places I have not yet skied
The property was awesome.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Kelly K.

Synes godt om: Rengøring
Nice cabin
House was clean. Close to ski area. Even though”hot tub” was in title of rental, it had not been able to use for months. They refunded us some money.
Overnattede 2 nætter i marts 2024
Svar fra VrboOwner den 2. apr. 2024
Thank you, Kelly, for your feedback! We are happy you enjoyed this home. We sincerely apologize for not being able to use the hot tub. We look forward to welcoming you back for another wonderful getaway in the future!

2/10 Forfærdeligt

Lonnie D., Kirkland

Synes ikke om: Rengøring
There is no hot tub working at this address!!!
I specifically rented a place that had a hot tub because I have a hot tub at my house in Seattle. When we got here we quickly realized that the hot tub was not functioning is actually a hole in the bottom and it was empty. I immediately reached out and let the manager know and their solution was will send someone over to fix it which I knew was impossible because he couldn't just fix the hot tub it's got a hole in the bottom. I immediately requested a refund only to be offered $75 compensation. Needless to say the power outlets didn't work in the basement, the kitchen stunk really bad like somebody had cooked something awful and nobody cared to air it out or bothered to put some air freshener in it , there's no ice or water in the machine and it was kind of dirty and very cold. The casa the people I was speaking to while they were trying to get a technician over to fix the hot tub which was ridiculous told me that the people that owned it offered me to $75 I said no I wanted a full refund they said we'll call you back in 24 to 48 hours with an answer guess what I never heard back from them!!!! Absolutely the worst service I've ever had and I've been using VRBO for years I am completely flabbergasted that they would advertise a house with a hot tub and when you get there there's no hot tub then they don't even want to give you your money back I stayed there one night and I left I came back home which was only 50 minutes from the place and got my own hot tub that actually works
Overnattede 2 nætter i marts 2024
Svar fra VrboOwner den 23. mar. 2024
Lonnie, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!

8/10 Udmærket

Sharee L.

Synes godt om: Rengøring
Great little cabin with lots of beds.
The cabin so better than excepted. The freeway noise was little loud at night but we didn’t mind it. Otherwise location to ski resort was amazing. It was in a cute little cabin community.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Jehan A.

Synes godt om: Rengøring
Great place, solid location
We stayed for two nights and it was a wonderful stay. Looking forward to coming back.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Cirdan G.

Synes godt om: Rengøring
Birthday weekend
It’s was pretty good, there are a few things that need attention… like the toilet downstairs is wobbly, the plug in’s in the downstairs bedroom did not work, the lights on the entry did not work, The couches are pretty uncomfortable, and the kitchen could use a new set of pots and pans… We are partial owner and cleaners of a nice vacation rental. And these are the things we noticed… we loved the house and our stay! And will definitely come back! Thank you again! The Goldmans
Overnattede 4 nætter i december 2023
Svar fra VrboOwner den 29. dec. 2023
Cirdan, thank you for sharing your experience, we're so pleased you loved our home and enjoyed your visit! It's great to know you would stay here again-- we'd love to have you. That said, we apologize for the areas you found could use some TLC and our local manager assured us that they have scheduled maintenance to fix the toilet. Additionally, they will address the couch and the homeowner has purchased pots and pans. We enjoyed having you as our guest and we hope to host you again.

10/10 Fremragende

Cameron H.

Synes godt om: Rengøring
Work trip
Check in was easy! All amenities listed online worked on arrival, and communication with owner was prompt and easy.
Overnattede 3 nætter i november 2023

6/10 Okay

Lori W.

Synes godt om: Rengøring
Noise
Great price and cabin but highway noise is loud.
Overnattede 3 nætter i oktober 2023

6/10 Okay

Eric R.

Synes godt om: Rengøring
We love this property
We love this house. We stayed there twice this winter and twice last winter. Unfortunately weren't able to use the hot tub this most recent visit because the water was literally green. I got the run around from the property management company...telling me that it had been cleaned and to go ahead and use it...I sent them a picture and finally they said to not go in the water and that they would issue a partial credit for the inconvenience, which they did not. Typical disconnect when using a property management co.. I still would recommend this house and my family and I we continue renting here in the future-
Overnattede 2 nætter i april 2023

10/10 Fremragende

Katharina B.

Synes godt om: Rengøring
Nice get-away in walking distance to skiing
We really enjoyed our stay at the cabin. We found the cottage as advertised. I was a little apprehensive because of all the reviews but was positively surprised. The property manager touched base about 2 hours after check in via text to make sure that everything was ok. The cabin was clean with exception of the oven and a few missed spots under the sofas (therefore only 4 stars). The kitchen is fully functional with working Keurig Coffee maker and standard drip coffee maker. There is a toaster/oven appliance which comes in handy. The pots are ok, some of the pans are outdated and need to be replaced. There were a few staples (sugar, salt, pepper, flour) and spices, the fridge was clean. The bar stools don't fit the bar as they are too small. Only 4 chairs to sit at the table therefore one person had to sit on the sofa for meals. The hot tub is amazing and working well, was heated up when we arrived and ready to go. Linen/towels were fresh and plenty for our needs. And yes, obviously we did hear the highway but did not bother, the snow definitively helped to lower the level of noise and amount of traffic. Lastly, the access road and driveway was cleared promptly during snow storm and cabin is accessible if you have 4WD/4x4 or chains. Will definitively consider booking again. 3 adults and 2 kids (9/11), fyi.
Overnattede 6 nætter i december 2022

4/10 Dårligt

Katherine P.

Synes ikke om: Rengøring
Not Good
The good: I booked the spot for a week. The space was great, the kitchen was nice, and the check in process was easy. The bad: When I arrived the drive way had about 8" of snow in it and had not been touched. There was no shovel. There was trash scattered around the entry way and cigarette butts on the patio. The WiFi and TV did not work. After stomping out a path and putting my truck with pretty new snow tires in 4 wheel drive, I got into the driveway. Replaced the lightbulbs that were out in the entry way, kicked the trash out of the way, picked up cigarette butts, and cleaned off the satellite dish. I got the TV working, but no WiFi. I called the Vacasa number and was promised help, which I had to call the next day again to get someone on the way. They sent a very sweet person up to help out. However, the road had still not been touched, and she was driving a Honda Fit with summer tires. So I helped dig her out when she got stuck, I believe she ended up needing to call a tow truck to get her back to the main road. She did bring a shovel, but was unable to fix the internet. The folks from Vacasa told me that the internet didn't work when the weather was bad. The internet still didn't work when the skies were blue and the sun was shining. I called and was told that I was just out of luck with the internet and that I would be contacted by a manager, I still have not heard anything. I left early due to lack of internet and another storm system rolling in. I was hoping that a cabin 50 miles from a major city and tech hub would be a bit more dialed in with internet and someone to clear the driveway somewhat regularly. l was also hoping for more from the support service.
Overnattede 7 nætter i marts 2021

6/10 Okay

Darcy L.

Cabin is fine, WIFI and Cell is limited-poor, winter access is bad
This cabin is well built, nicely outfitted, and a good location to Snoqualmie Central, however, I wish the listing would have been more transparent about how poor the WIFI is (none of us could get service) and the Cell Service is also very spotty. More importantly, access to the home was impossible - the road and parking spot had not been plowed. In addition, no one had removed the snow from the decks (maybe all winter) so they were unusable. There were piles of trash from the previous guests on the front porch. There wasn't a shovel to help create a walk way to the front door - which had burnt out lights. We spent all night Friday getting our car towed out and creating a walkway to the front door...not very relaxing and with limited service, tough to get a hold of anyone.
Overnattede 2 nætter i februar 2021

6/10 Okay

Blaire H., Seattle

Synes godt om: Rengøring
It could have easily been 5stars but....
We have a 4wheel drive suv & many years of winter driving experience. We knew that there was a ton of recent snow. Nothing was plowed. Getting into the driveway was almost not possible. No shoveling had been done...anywhere. We got out of car to shovel driveway & there was a broken shovel and no kitty litter. My husband went later that night to buy both of those things. The decks are piled dangerously high with snow. It’s unfortunate they don’t plow/shovel their cabin. It’s beautiful. Other than that our stay was great. There was no instructions/house rules in the cabin, but we figured out what we needed to. No internet at all. It’s probably because of snow buildup and snow storm. I have to add that I had a frustrating time getting in touch with anyone from mgt company. I sent a bunch of messages with no response-for a week. (That was regarding a pet question). When we arrived at cabin I tried to msg and get a response from someone regarding the lack of snow tools. Waited overnight and nothing. I called Vacasa customer service. Tim B was very helpful and kind. I still don’t understand the lack of communication and response time. We have been renting vacation homes for years and this was the worst in communicating. It could totally be 5 stars with little improvements!
Overnattede 2 nætter i februar 2021
Svar fra VrboOwner den 21. jun. 2023
We are sorry to hear about the issues with the snowfall you experienced during your stay. We appreciate your feedback, and the opportunity to address these concerns with our local team. Please know the issues in the home have been addressed and rectified by staff and we look forward to providing you with an exemplary visit next time.

4/10 Dårligt

Amanda P.

Synes ikke om: Rengøring
Awesome cabin! Terrible property management
Vacasa tried canceled my reservation 2 hours before check in. The cabin was still occupied when we tried to check in. We checked in late and then spent hours cleaning and washing bedding. The previous tenants destroyed the driveway. The neighbor and plow operator were more than frustrated. We had to park 1/2 mile away. We had to get toilet paper and paper towels. We also had to deal with the previous tenants garbage including broken sleds and shovels. The cabin itself was nice. The first 2 days of this vacation was ruined. Vacasa refunded us $138.00 which was not nearly enough compensation for the inconvenience and stress.
Overnattede 4 nætter i februar 2021

8/10 Udmærket

Katya K., Kirkland, WA

Synes godt om: Rengøring
Winter stay
This is a cute and charming cabin. The interior is very nicely done and maintained. It’s exactly what you would want out of a cabin in the woods. We had a great time!! It was exactly what we needed to get away from the city. A few things to mention for future renters: the property is facing I-90, so it’s loud. Not a huge issue but if you are noise sensitive, it might bother you. Overall, location is great, accessible and close to everything. Cabin has 3 decks, and none of them were shoveled. There was a pile up of frozen snow with patio furniture frozen into it. That includes the drive way as well: it’s not shoveled, and there is an icy snow bank to go through to enter the house. We are lucky we went the week before to check out the location otherwise we would never found it when we were checking in: it was pitch dark. Another note is regarding the management company: maybe remember to turn on the heat when people are scheduled to check in so renters can walk into a warm home. Our first night was tough- it took a while for the whole place to warm up. Our 4 years old son had to eat his supper wearing snow mittens. Part of winter charm, I guess. It was very nice and comfortable once the house got warm. Also, renters FYI- every time you send a message through your VRBO app under “messages” in case you have a question/concern, it actually opens a brand new request. While you think you are having a continuous conversation with Vacasa agent, each one of your messages actually go as a separate request with no context. Vacasa agent educated me on that. Not sure why it would be set up this way: it makes no practical sense especially since most of these situations require a follow up. Word of advice: if you need to send a follow up question, better tie it to the previous message somehow otherwise the random Vacasa agent that will get your request will have no idea what it’s related to. Bring your own condiments for cooking: we left salt and pepper, there wasn’t even that there. There are 2 coffee machines but no coffee- bring that. Bring your own detergent for laundry. We had to buy it while there. The cabin is tall and narrow, with steep wooden stairs, and no hand rails. This maybe a bit of a challenge for children or elderly. Overall, we enjoyed our stay, but did not feel like we just walked in and relaxed. We had to buy a few things that we anticipated to be in the house for use, like coffee and detergent.
Overnattede 4 nætter i december 2020
Svar fra VrboOwner den 21. jun. 2023
Hi, Katya! We appreciate your feedback and do apologize if we missed turning on the heat for your stay and were unable to get there to shovel the deck prior to your arrival. We do provide shovels and ice melt for our guests. The driveway is plowed as often as possible with the heavy snowfalls in the area. Thank you!