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Anmeldelser af Uno Hotel Heathrow Windsor

3 out of 5
Uno Hotel Heathrow Windsor
19-23 London Road, Langley Oak Hotel, Slough, England

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 26 af i alt 78 anmeldelser" "
Bedømmelse på 8 − Udmærket. 24 af i alt 78 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 78 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 78 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 78 anmeldelser" "

8,4/10

Rengøring

7,8/10

Service og personale

7,0/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juni 2023

2/10 Forfærdeligt

Jillian

Overnattede 1 nat i maj 2023

10/10 Fremragende

Kay

Overnattede 1 nat i maj 2023

4/10 Dårligt

Vi

Overnattede 1 nat i april 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Move of hotel due to leak
We didnt actually end up staying in this hotel as there was a leak in our room so we were moved to the mecure heathrow. The service in the mecure was awful, staff uninterested in guests and more interested in their phones. The 2nd night we were kept awake most of the night due to loud music. We tried ringing reception numerous times but no answer and no one available on reception the following morning! Breakfast was cold, toast took forecer to toast and what i can only assume was the restaurant/hotel manager was just stood around on his phone, no meet and greet, no 'how way your night/stay' would never stay at the Mecure Heathrow again
Overnattede 2 nætter i marts 2023

6/10 Okay

Chris

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Peep show !
Good location. Clean room. Comfortable bed. Good value. However a hole about size of golf ball ran above door lock and handle all the way from room side to corridor side meaning anybody could look directly into the room and see the whole of the bed.. Curtains behind bed left a gap so anybody walking in lane to car park was able to see top half of bed. Additionally as hotel booked re early morning flight the room 101 backed into entrance to car park so until late evening security lighting was going on and off.
Overnattede 1 nat i marts 2023

8/10 Udmærket

Sally

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Handy for Central Londom
We arrived late about 10pm but the staff who greeted us were friendly and showed us directly to our room.The room was very warm, it didn’t have an outside window, the window went into the conservatory, so we found it difficult to keep cool. The bedding was clean and the bed comfortable. We asked for a triplet and the extra bed was a sofa bed which my son said was ok. The bathroom could have done with a little talc in places but was clean overall. The restaurant next door was fine for a drink, we had eaten so didn’t taste the food but it smelled amazing! Parking was easy too. We took the bus into Kensington for Olympia from the road outside the front of the hotel £2 single per person! It was a bargain!
Overnattede 2 nætter i marts 2023

8/10 Udmærket

Kirsty

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very helpful when we arrived, receptionist took his time to show us to our room and carried our suitcase. Lovely room, and very clean. Got woken at 12am by the room next door, very loud for around an hour and slamming doors. Our shower overflowed, which used all of our towels to soak the water up. I went to let the receptionist know the next morning and they said they would sort the shower, and they would have a word with the rooms next door. Shower was sorted whilst we were out, and that night we didn’t hear anything from the other rooms. The only thing I would say I was disappointed in, is there wasn’t any housekeeping all weekend. Overall, a very pleasant stay and would use again.
Svar fra UNO managment den 11. feb. 2023
Dear Kirsty, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are disappointed to see that you found our level of product and services below expectations. Nonetheless, we are thankful for the feedback and ensure this is relayed to the respective Managers for improvement. This is to inform you that the property is covered 24/7 by an onsite Duty Manager who can respond to all issues, problems or queries. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

2/10 Forfærdeligt

Zettune

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The manager was rude and was not bothered that we were unhappy
Svar fra UNO managment den 11. feb. 2023
Dear Zettune, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are disappointed to see that you found our level of product and services below expectations. Nonetheless, we are thankful for the feedback and ensure this is relayed to the respective Managers for improvement. This is to inform you that the property is covered 24/7 by an onsite Duty Manager who can respond to all issues, problems or queries. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

10/10 Fremragende

Nlm

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recommend!!
Svar fra UNO managment den 29. dec. 2022
Dear Nlm, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

8/10 Udmærket

Lynda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoy our stay. Close to Windsor
Svar fra UNO managment den 22. dec. 2022
Dear Lynda,, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
You could hear everythin from the room. As it was a huge gap between the door and floor. Toilet was dripping
Overnattede 1 nat i december 2022

10/10 Fremragende

Adam

Overnattede 1 nat i november 2022
Svar fra UNO managment den 17. dec. 2022
Dear Adam,, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

10/10 Fremragende

Oliver

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's very clean.
Overnattede 1 nat i november 2022
Svar fra UNO managment den 17. dec. 2022
Dear Oliver, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

4/10 Dårligt

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really liked hotel,bit cheeky asking for another £10 to park my car,but worst part being made to exit the property at 3.30am because of the fire alarm going off in the other separate part of the hotel really annoyed me ,hope I get offered some sort of refund or discount but won't hold my breath
Overnattede 1 nat i oktober 2022
Svar fra UNO managment den 17. dec. 2022
Dear Ian, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regards, Front Office Manager

2/10 Forfærdeligt

Platinum

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They do not look after there guest I had to ring early hours and beg them to put my central heating on. The service was very poor
Overnattede 1 nat i oktober 2022
Svar fra UNO Management den 8. okt. 2022
Hi Sir, We would like to apologize for the inconvenience caused. However, we tried to serve you in the best way possible. As when you checked in at 2:30 am and asked to put the heating on at 3:00 am we were at your service. Heating is maintained on the timer basis and gets on and off in short interval. We are hoping to serve you better in your next visit. ThanksUNO Hotels

4/10 Dårligt

Manoj

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I don't recommend this hotel
This stay was pretty bad. 1. Internet didn't work despite discussion with Front Desk 2. Intercom didn't work despite discussing with Front Desk 3. Bathroom was not clean 4. Door's lock was not working 5. Got a room in a kind of an extension which had very thin walls. Noise from other rooms was disturbing throughout the stay 6. Shower didn't work 7. The door of the building was not locked
Overnattede 1 nat i oktober 2022
Svar fra Paul den 6. okt. 2022
Sorry to hear of your poor experience and we are always at hand to make it right. It appears that you never highlighted any of the issues during your stay and vented out on us once checked out.We fail to understand this as small and non branded hotels like us depend on social media and platforms like this and we feel like we were robbed off the opportunity to make it right and fix issues

10/10 Fremragende

Aminah, Walsall

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
To our surprise this hotel was really good for a 3* hotel. Nice clean and nee rooms with all amenities needed including iron coffee machine smart tv etc in the room. Very good for airport as its very close to Heathrow. Comfortable beds for good night sleep. Recommend
Overnattede 1 nat i september 2022
Svar fra paul den 3. okt. 2022
Dear guest, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and we would certainly share your should you happen to be staying in the vicinity in the future. Regards, General Manager feedback with the team. Please allow us to host your stay once again

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Large family room
We booked a family room to be close to the airport for an early morning start. We arrived at 10pm and parked straight away, check in was quick and easy. The room was a lot larger than most family rooms we have stayed in.
Overnattede 1 nat i september 2022
Svar fra UNO managment den 29. sep. 2022
Thank you , Dear guest stay with us.

4/10 Dårligt

ATHA

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
AVOID THIS HOTEL
Rear groundfloor bedroom. Curtains were stuck closed. Ceiling fan would not turn off with light on. Tv did not work. No restaurant (there is one next dopr but very limited for English cuisine).No hotel bar or lounge. Had to pay for hotel's parking.
Overnattede 1 nat i september 2022
Svar fra Paul den 16. sep. 2022
Dear GuestThank you for your review we do have hotel bar and restaurant and 100% of hotels in Heathrow has parking charges.We are sorry you felt the inconvenience, we wish you had informed us of inconveniences during the stay so we could fix it.We appreciate things may go wrong at the hotel but we have the team at hand to make it right. You simply post negative review online had it has a massive impact on our small business and it is unfair that this is done without an opportunity to fix issues.All the best

4/10 Dårligt

George

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property was very very noisy to stay in, could literally hear a pin drop in the next room. The bed is incredibly uncomfortable. The only saving grace was that the shower was boiling hot (which is amazing). I also had to pay for parking, which I find really insulting. Overall I wouldn’t stay here again.
Overnattede 1 nat i september 2022
Svar fra Paul den 16. sep. 2022
Paying for parking is not insulting, all hotels ask their customers to pay forParking. Why would you feel previlage to not pay for parking is but confusing.Apologies for any inconvenience caused however we feel this review is bit too harsh on your part.Hope we have this opportunity to make things right for you.Kind regards Hotel Management

6/10 Okay

Clive

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Tired but clean
Very tired building but clean
Overnattede 1 nat i september 2022
Svar fra UNO managment den 15. sep. 2022
Dear Clive, thank you for reaching out to us with a response regarding your stay at UNO Windsor Heathrow Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regard

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Well received. staff were pleasant and helpful; very apologetic when someone smoked in a room. Towels and bedding good. Floor springy Good cafe next door
Overnattede 1 nat i september 2022
Svar fra UNO managment den 10. sep. 2022
Thank you for feedback and review ,

10/10 Fremragende

Dion

Overnattede 1 nat i september 2022

10/10 Fremragende

Paul

Overnattede 1 nat i august 2022
Svar fra UNO managment den 10. sep. 2022
Thank you for feedback and review

8/10 Udmærket

SP

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
for business
Overnattede 4 nætter i august 2022
Svar fra UNO managment den 3. sep. 2022
Dear Sp, thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to note that you enjoyed your stay with us in nearly all aspects and would be grateful if you can tell us what areas of improvement would you prefer so that we can carry out the necessary procedures. Please feel free to inform us if we can be of any further assistance. Regards, General Manager

10/10 Fremragende

John

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was easy to find and within easy walking distance of Shops. There is also ample parking and the rooms are good size and clean.
Overnattede 3 nætter i august 2022
Svar fra General Manager den 2. sep. 2022
Dear John, thank you for reaching out to us with a response regarding your stay at UNO Heathrow Windsor Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and we would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards,

8/10 Udmærket

Dalia

Overnattede 1 nat i august 2022

6/10 Okay

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale
VFM, clean and functional for an overnight business stay
Overnattede 1 nat i august 2022
Svar fra UNO managment den 26. aug. 2022
Thanks you, for review and feedback, Regards

10/10 Fremragende

Elly

Overnattede 1 nat i august 2022

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2022
Svar fra Paul den 14. aug. 2022
Thanks you, Dear guest

4/10 Dårligt

Anthony

Synes ikke om: Service og personale, faciliteter
The UNO Hotel Heathrow Windsor hotel was disappointing due to the misrepresentation of its location, the amenities and room description made online coupled with some poor customer service. The hotel is described as being the UNO Hotel Heathrow Windsor when in fact it is not in either of these locations as it is located on the outskirts of Slough, it took me over an hour to travel from Heathrow to the hotel in each direction; nor is it located in Windsor. The check in process in a welcoming reception area was far from friendly or courteous; no hello or friendly welcome just a demand for photographic ID which is not mentioned as a requirement on the website and thereafter payment, told nothing about the hotel or the area. The website proudly states that the hotel has a bar and a restaurant together with breakfast being available; the truth of the matter is that the bar is a shelf and fridge in the reception area for take away drinks only and they have no ice etc. The restaurant is a separate business operated from within the hotel. Breakfast is NOT served. I saw little evidence of Covid 19 practises for example no hand sanitisers. My room 210 was on the first floor, accessible only by stairs only (NO lift), at first glance this nicely decorated room was okay however it soon became apparent that this was far from the case; there was no chair let alone the desk and chair promised on the website therefore you had not choice but to sit on the bed and balance your laptop on your
Overnattede 1 nat i august 2022
Svar fra UNO Management den 8. aug. 2022
Dear Anthony, thank you for sending us the feedback for your stay. I want to clarify the points which you have raised in this social media platform as quite a few of them are incorrect. Firstly, you had chosen to book a single room which is what was given to you at check-in. If this is not suitable, you are welcome to book a room with bigger bedroom (and consequently bigger bed size). As opposed to your notification, both breakfast & dinner (and a fully functioning bar) is available in the restaurant next to the property. The drinks facility at reception is specifically for takeaway purpose. The in room telephone are for internal usage only. Hand sanitizers have been placed at vantage points and the rooms are cleaned as per Covid protocols. PPE usage is a per recommended Govt. guidelines. The WIFI is indeed complimentary which is enjoyed by all our guests, not sure how you found it chargeable. Also, as per Health & Safety requirements the windows have a restrictor attached and the maximum allowable limit is 10 cms by law. The website is clear regarding the fact that we do not have lift or air conditioning available. So, please let us know if you have any further questions. Regards, Hotel Management.

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All good. Very polite,friendly and helpful staff.
Overnattede 1 nat i august 2022
Svar fra Paul den 6. aug. 2022
Dear Jill, thank you for your review and feedback, Regards

8/10 Udmærket

Aaron

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Checked in to a dirty room which was concerning. Door keys didn't work properly eother. Short overnight stay before goong to the airport, so for this reason I'd recommend it; anything longer, no. Also, it's a very good option if you're using the long stay parking in Slough for Heathrow, as it is only about a mile down the road.
Overnattede 1 nat i juli 2022
Svar fra UNO managment den 3. aug. 2022
Dear Aaron, thanks you for your review and feedback

10/10 Fremragende

Stuart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was perfect for me had a nice shower, comfortable bed, and tv, kettle, job done
Overnattede 2 nætter i juli 2022
Svar fra Paul den 24. jul. 2022
Dear Stuart , Thank you !

2/10 Forfærdeligt

adel

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No air conditioning, very narrow not like the pictures on the site insects in the room very bad
Overnattede 1 nat i juli 2022
Svar fra UNO managment den 16. jul. 2022
Dear Adel, Thank you for your feedback. All the hotel facility mentation on website .Regards

2/10 Forfærdeligt

Olusegun

Overnattede 4 nætter i juli 2022
Svar fra Paul den 14. jul. 2022
Dear guest thank you for your review and feedback !

4/10 Dårligt

Miyoko

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Cheap ok but not for families
Booked a family room for visits to legoland and harry potter..on arrival they told us they'd accidently gave it away so we had no room but offered us 2 doubles and told us to stick the kids in 1 room and adults in the other! We had no choice to take them as i searched for other hotels nearby and they were all fully booked and it was 8pm. I even called the day b4 to double check our booking and say we'd be arriving late. Anyway, theres no way we'd leave the kids on their own so we had to split up. I'd say they been cheaply refurbished recently. Toilets were all loose in both rooms and tap were back to front in one (hot & cold). Mother had a single room with no remote control and i had to pull the bed over and stand on it to change channels for her as it was up by the ceiling. 1 double had no windows just a rooflight 🙄. No lifts. The restaurant next door i am guessing is owned by the same family was a strange menu albeit very nice. Unfortunately the kids didnt like the idea of curried baked beans on their breakfast so we ended up at the harvester. Its a cheapish overnight stay but not ideal for eldery or famiies. Just after we checked in another couple had arrived in reception...i got the feeling they gave us their double room as they weren't happy either and argueing with reception 🙈
Overnattede 2 nætter i juli 2022
Svar fra UNO managment den 16. jul. 2022
Dear Miyoko ,thank you for your feedback .we are sorry for inconvinces that you face when staying with us. All the facility which are available at the hotel are clear mentation on website. The menu for restaurant have been decided as per guest acceptation. Regards

6/10 Okay

Shahira

Rejste med familie
Synes godt om: Rengøring
Breakfast starts very late 9:30, bed very small, room narrow but very clean, no room service, no shops around, not bad for one night stay
Overnattede 1 nat i juli 2022
Svar fra UNO managment den 16. jul. 2022
Dear Shahira, Thank you for your feedback. All the hotel facilities regarding breakfast is mentioned on our website. We are glad to know that you found the room clean and up to your expectation .Regards

8/10 Udmærket

Katarzyna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient and clean, good for a quick stopover
Overnattede 1 nat i juli 2022

10/10 Fremragende

nathalie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très propre !
Overnattede 2 nætter i juni 2022
Svar fra Paul den 6. jul. 2022
Dear guest thank you

10/10 Fremragende

Juliet

Overnattede 1 nat i juli 2022
Svar fra Paul den 6. jul. 2022
Dear Guest thank you!

6/10 Okay

Christine

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Initial staff were very welcoming. No bar or area to sit unless you go to the restaurant. Had to drop off at airport at 5am. On return the front door fob didn’t work or the card I was given and the sensor pad ceased (tried too many times?). Rang the Porter as instructed on the door notice - first time it was answered and put down then next time I left a message asking to be let in. The following times it just rang and rang. No one came. Got in when a guest came out. Decided not to wait for breakfast - that wasn’t being served until 9.30!! and left. Incidentally, the room was for 3 people but you only get breakfast fir 1 included ! Odd
Overnattede 1 nat i juni 2022
Svar fra UNO managment den 29. jun. 2022
Dear Christine, thank you for your feedback. We apologise for the inconvenience when trying to enter the hotel in he late evening. With regards to 1 breakfast being served, the web promotion rate which you have booked allows inclusive breakfast for 1 person only. Regards,

8/10 Udmærket

alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
late brekki time
Booked with Breakfast, had to be at Heathrow to pick up at 9. Breakfast didn't start 'till 9.30. In my experience of holets, quite large, this was very late. Overall mark would be higher but for this. Nice hotel, friendly/efficient staff.
Overnattede 1 nat i juni 2022
Svar fra UNO Management den 27. jun. 2022
Hi Alan, thank you for your feedback. Over the weekend, the breakfast timings are from 09:30 am till 11:30 am. Regards,

4/10 Dårligt

Luca, Roma

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura scelta per essere la più “economy” della zona essendo anche la più lontana da tutto (c’è una fermata bus di fronte) ma comunque ad un cifra in un cui ci si aspetta un minimo di funzionalità. I problemi arrivano da subito: al check-in scopriamo che la colazione inclusa sarebbe stata dalle 9:30 nel bar accanto (mentre sui siti è indicato un orario diverso), troppo tardi per chi intende visitare la zona e uscire presto. Rinunciamo anche se già pagata. Saliti in camera scopriamo che è una mansarda carina, piccola ma pulita, con una finestra senza tenda. Questo significa che alle 6 di mattina eravamo svegli. Entriamo nel bagno e troviamo un lavandino che è un piccolo lava mani impossibile da usare senza allagare e che la doccia/vasca non ha né tappo né il doccino funzionante. Senza potersi lavare proviamo a usare internet ma la connessione non c’è. Segnalati tutti questi inconvenienti, il personale ha risolto solo il Wi-Fi mentre ha semplicemente detto sorry a tutto il resto. Mai più.
Overnattede 1 nat i juni 2022
Svar fra UNO managment den 27. jun. 2022
Dear Luca , Thank you for your feedback. We apologise for the inconvenience which affected your stay. We are glad to know that the wi-fi problem was fixed. We have recently been taken over my new Management and are in the process of updating all the facilities. We will be honoured if you give us another chance to stay with us. Regards, UNO management

8/10 Udmærket

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra paul den 24. jun. 2022
Dear Peter, thank you so much your review and feedback

10/10 Fremragende

Chris

Overnattede 1 nat i juni 2022
Svar fra Paul den 24. jun. 2022
Dear Chris, Thanks you so much for your review and feedback.

8/10 Udmærket

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Apart from other noisy guests a comfortable clean and well serviced place to stay.
Overnattede 5 nætter i juni 2022
Svar fra Paul den 23. jun. 2022
Thanks for feedback and review!

6/10 Okay

Wazir

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The property is easy to locate. Parking is plenty Breakfast is apparently served from 08:30…. That’s impractical, if like me, you are travelling for work. This was not mentioned during the booking. The single room I was provided served the purpose very well. But the little nuances are annoying such as Wi-Fi wasn’t available in my room. Again, not practical if you are travelling or relying on Wi-Fi. No table for the kettle and tea making amenities. They were in a shelf in the wardrobe where there wasn’t a power socket. So I had to have it on the floor.
Overnattede 1 nat i juni 2022
Svar fra paul den 19. jun. 2022
Hey Wazir, i am really sorry for this and thank you so much to tell us what was the problem in the room. Your feedback go to under management manager. When you are coming next time you don't face any durable. Regards, Management

8/10 Udmærket

stéphane

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel très agreable
Hôtel très agréable, très propre, moderne. Petit déjeuné compris mais non prevu sur place, il a fallu qu’on attende que le restaurant nous serve , rien était prévu pour nous. Dommage, seul bemole
Overnattede 1 nat i maj 2022
Svar fra Paul den 13. jun. 2022
Dear Stephane, Thank you very much for your review. This is really appreciated.