Overnatningsstedets facade
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Anmeldelser af OYO Charnwood Hotel

3 out of 5
OYO Charnwood Hotel
29 Scarborough avenue, Skegness, England

Anmeldelser

5,2
Bedømmelse på 10 − Fremragende. 2 af i alt 10 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1 af i alt 10 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 10 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 10 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 10 anmeldelser" "

4,4/10

Rengøring

5,8/10

Service og personale

5,0/10

Faciliteter

4,2/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

2/10 Forfærdeligt

Shaun

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrendous stay!! I would not recommend!
Honestly quite horrible! Got there and there was no booking for us! Hotels.com told us the hotel sold our room as they got more money from a walk in customer! After 3 hours on the phone hotels.com was not helping us so we ended up having to pay the hotel again we was put in a dirty room with bumpbeds then the next day we had to move rooms. I would not recommend using hotels.com for anything and especially when it comes to this hotel!
Overnattede 2 nætter i december 2019

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring
i cancald this a long time ago so please put my money back
Overnattede 1 nat i november 2019

2/10 Forfærdeligt

John

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Ammy den 29. okt. 2019
Hi, John! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

10/10 Fremragende

Glyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommended
Comfortable stay, excellent hospitality. We'd definitely stay here again.
Overnattede 2 nætter i oktober 2019
Svar fra Ammy den 26. okt. 2019
Thank you so much for the wonderful rating, Glyn! It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ammy.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2019
Svar fra Ammy den 26. okt. 2019
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

10/10 Fremragende

Gordon

Overnattede 1 nat i oktober 2019

6/10 Okay

jason

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Dogs loved it /Beds need sorting asap
The staff are very nice .it was clean .BUT THE BED WAS NOT FIT FOR PURPOSE. THE SPRING STUCK IN YOUR BACK AND THE BASE WAS BROKEN .WE DID ASK TO GET FIX OR REPLACED BUT THE ONLY THING THEY DID WAS PUT A THROW UNDER BED SHEET. I hope they get the beds sorted as we would go back but not with beds like that.breakfast was ok to .oh we asked other guests staying and they said the same about the beds too .
Overnattede 2 nætter i september 2019
Svar fra Ammy den 25. sep. 2019
Hi,Jason! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Ammy.

6/10 Okay

Verificeret rejsende

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra Ammy den 5. sep. 2019
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Ammy.

2/10 Forfærdeligt

Vanessa

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very disappointing, no headboard on bed, bathroom flooring not completed to fit the suit, bottom of show not finished. No customer service what so ever.. no even a good morning... breakfast very disappointing.. not even an option to how I would like my eggs cook! Not eaten a fried egg for 20 years. Overall very disappointing
Overnattede 1 nat i august 2019
Svar fra Ammy den 17. aug. 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Ammy.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay.
Booked at last minute. Hotel was clean and staff were very polite and friendly. Breakfast was very good too.
Overnattede 1 nat i september 2017