Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 33 af i alt 44 anmeldelser" "
10 - Fremragende
33
Bedømmelse på 8 − Udmærket. 7 af i alt 44 anmeldelser" "
8 - Udmærket
7
Bedømmelse på 6 − Okay. 4 af i alt 44 anmeldelser" "
6 - Okay
4
Bedømmelse på 4 − Dårligt. 0 af i alt 44 anmeldelser" "
4 - Dårligt
0
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 44 anmeldelser" "
2 - Forfærdeligt
0
9,8/10
Rengøring
9,4/10
Service og personale
9,2/10
Faciliteter
9,4/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
FUMIKO
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dear PatriciaWe're delighted to hear that you have enjoyed your stay with us. Your positive feedback means a lot to us, and we're glad to have made your experience enjoyable. We look forward to welcoming you back soon for another pleasant stay.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
Ari
Rejste med familie
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mandarin Oriental rarely fails to deliver, nor does the Singapore branch. A great hotel with fantastic, dedicated and service minded staff. Enjoyable from beginning to end and highly recommended.
Ari
Overnattede 4 nætter i april 2024
Svar fra Jill Goh den 23. apr. 2024
Dear AriIt's fantastic to hear that Mandarin Oriental consistently meets your expectations, and we're delighted that our Singapore branch maintains that high standard. We greatly appreciate your kind words about our property, including our colleagues who constantly strive to provide excellent service. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
Simon Y
Rejste med familie, Rejste med familie og småbørn
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best hotels I have ever stayed due to their excellent service. From the check-in staff to front bell man to the restaurant staff, everyone was so accommodating and pleasant
Simon Y
Overnattede 2 nætter i april 2024
Svar fra Jill Goh den 23. apr. 2024
Dear SimonThank you for taking the time to share your experience at Mandarin Oriental, Singapore. We're thrilled to hear that your stay with us was among the best you've experienced. Thank you for appreciating the service rendered by our colleagues, who were accommodating and pleasant throughout your visit. Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
Mark-Joseph
Rejste med partner
19. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
location, is perfect. however there is large scale construction going on across the street. it was super noisy, at the pool
Mark-Joseph
Overnattede 4 nætter i april 2024
Svar fra Jill Goh den 23. apr. 2024
Dear Mark-JosephWe're delighted you found our location perfect and convenient in the prime Marina Bay area, close to Singapore's popular landmarks, dining, and shopping destinations. We apologise for any inconvenience caused by the noise caused by the construction across the street. Your feedback is valuable to us, and although this is not within our jurisdiction as it is a government project, we will strive to work on other areas of our service to mitigate this inconvenience in the future. Thank you for your understanding, and we look forward to welcoming you back for an improved stay soon.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
SHINJI
Rejste med familie og småbørn
2. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very good!
SHINJI
Overnattede 3 nætter i marts 2024
Svar fra Jill Goh den 23. apr. 2024
Dear ShinjiThank you for taking the time to share your experience at Mandarin Oriental, Singapore. We are glad that you enjoyed your stay and we look forward to welcoming you back for another exceptional stay.Yours sincerelyJill GohGeneral Manager
6/10 Okay
Piyush, Chicago
Rejste med familie
15. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
This is really a business hotel suited for people coming in and out of Singapore for meetings or breakfast/lunch meetings. The hotel is generally fine but hasn’t been fully upgraded throughout and certainly parts of it feel dated or worn out. There was a damp smell coming from the area outside our room which needed to be dehumidified, and our room constantly felt “wet” while our kids room was much dryer. Service is good and there are 2-3 restaurants in the hotel which were generally empty (and we stayed while Taylor Swift was in town) but with decent food. Rooms are small but adequate. Hotel is located close to the Marina Bay Sands and the SunTec mall. There was a lot of construction going on outside and the immediate area is otherwise empty. About a 10-15 min drive to the malls in Orchard and anywhere else in the main southern part of Singapore you might want to go which is convenient. Overall the hotel is functional with good service but lacks energy and character, and I left feeling there was nothing memorable about my stay.
Piyush
Overnattede 8 nætter i marts 2024
Svar fra Jill Goh den 2. apr. 2024
Dear PiyushThank you for providing us with detailed feedback. We value your insights regarding our hotel and are pleased that you enjoyed the services offered and the location is convenient for your needs.We apologise for any inconvenience caused during your stay. Your feedback is invaluable to us, and we will take it into account as we work to enhance the overall guest experience.We hope to have the opportunity to welcome you back and to exceed your expectations in the future.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
MHDY, San Juan
Forretningsrejsende
13. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
MHDY
Overnattede 3 nætter i marts 2024
Svar fra Jill Goh den 23. apr. 2024
Dear MHDYThank you for staying at Mandarin Oriental, Singapore and for sharing your feedback. We are delighted to know that you enjoyed your experience with us. We look forward to welcoming you back for another exceptional stay.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
Sean
Rejste med partner
9. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall service and hospitality was impeccable. We will be back in March 2025 and will definitely stay at another Mandarin Oriental
Sean
Overnattede 4 nætter i marts 2024
Svar fra Jill Goh den 12. mar. 2024
Dear SeanThank you for taking the time to leave your feedback on your recent stay at Mandarin Oriental, Singapore. We are pleased to hear that our colleagues’ warm hospitality created an impeccable experience for you. We look forward to the opportunity of welcoming you for yet another exceptional stay.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
KYUN TAE
Rejste med familie
9. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
KYUN TAE
Overnattede 2 nætter i februar 2024
10/10 Fremragende
Gulkesh
6. feb. 2024
Gulkesh
Overnattede 2 nætter i februar 2024
10/10 Fremragende
Charles
3. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charles
Overnattede 2 nætter i januar 2024
10/10 Fremragende
Rola
Rejste med familie
28. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great room, very spacious, we got a sea view and did experience construction noises on the bay which is out of hotels control. Staff, space, room was 10/10 only had an issue with late night room service being basic and very regrettable. I get we ordered late but it was unpleasant. My only regret is we didn't try the hotels Japanese restaurant
Rola
Overnattede 3 nætter i januar 2024
Svar fra Jill Goh den 2. feb. 2024
Dear RolaThank you for sharing your feedback with us. We're delighted to hear that you enjoyed the great room with its spaciousness and the beautiful sea view. We sincerely apologize for the dissatisfaction with the late-night room service, and we will certainly address this issue to ensure improvements in our services.Thank you once again for sharing your thoughts, and we hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.Yours sincerelyJill GohGeneral Manager
6/10 Okay
laura, lockport
Rejste med partner
27. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Pool area was great. Room was probably smallest out of all hotels we stayed in but all whats needed was provided except the hurdle to step over entrance to the bathroom was annoying and we kept tripping over it. Compared to other hotels the price was high. Has 6 elevators but had to wait the longest to actually get one and kept being an issie to operate. Overall average hotel and nothing wow except the price ;)
laura
Overnattede 1 nat i januar 2024
Svar fra Jill Goh den 2. feb. 2024
Dear LauraThank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you enjoyed the pool area; however, we regret that certain aspects of your experience fell below expectations. We apologise for the inconvenience caused by the bathroom entrance design. Your feedback is valuable, and we will certainly consider it for future improvements.We appreciate your candid comments on the elevator experience and will address this matter to enhance our guests' efficiency and ease of use.Regarding the pricing, we understand your concern and continuously evaluate our offerings to ensure they align with the value we aim to provide. Therefore, we appreciate your feedback as it helps us strive for excellence. We hope to welcome you back in the future, providing an enhanced experience that exceeds your expectations.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
Miyoko
25. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast options are fabulous
Paul
Overnattede 3 nætter i januar 2024
10/10 Fremragende
URARA
12. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
すべてが最高でした!
URARA
Overnattede 2 nætter i januar 2024
10/10 Fremragende
David
Rejste med familie og småbørn
11. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding hotel. Lovely pool. Breakfast second to none. In-house dinning options excellent, but expensive. Great cheaper dinning options available in the immediate vicinity. Short stroll from major attractions. Very enjoyable stay.
David
Overnattede 3 nætter i januar 2024
Svar fra Jill Goh, General Manager den 16. jan. 2024
Dear DavidThank you for taking the time to write us a review on Expedia. We are pleased to hear that you had a lovely stay with us. We are also glad to know that you appreciated our beautiful swimming pool, sumptuous breakfast offerings, as well as our ideal location in the heart of the iconic Marina Bay.We understand your concern regarding the prices of our dining offers and would like to assure you that our Food & Beverage team will take your feedback into consideration.We hope to have an opportunity to welcome you back for another wonderful experience.Yours sincerelyJill GohGeneral Manager
8/10 Udmærket
HATSUMURA
6. jan. 2024
HATSUMURA
Overnattede 3 nætter i december 2023
8/10 Udmærket
Rebecca Ann
Rejste med partner
6. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our expectations were high because it's a mandarin. But we were let down by a few small things - service was always polite, but often quite slow. Little details were missed - like not having umbrellas in the room for guests during rainy season. There is no real lobby space to sit. And the two bars to grab drinks are both very fancy - so it misses that more casual option. Also there is a private club that gets widely advertised, but is only available fo certain room classes, I suspect booking the right room and having access to the club would help.
Rebecca Ann
Overnattede 9 nætter i december 2023
Svar fra Jill Goh, General Manager den 16. jan. 2024
Dear Rebecca AnnThank you for your sharing a candid review following your recent stay with us. As we always strive to deliver exceptional experiences, it is with regret to hear that we were not able to achieve our goal of delivering the seamless experience that the Mandarin Oriental brand is known for. Please be assured that our team has taken careful note of your feedback and will use this to further improve our guest’s experience. On a brighter note, we are pleased to hear that our warm service is a positive highlight of your stay. We hope that you will grant us an opportunity to provide you with a more memorable stay in the future.Yours sincerelyJill GohGeneral Manager
10/10 Fremragende
P
3. jan. 2024
P
Overnattede 3 nætter i december 2023
10/10 Fremragende
Raymond
Rejste med familie
3. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location
Great location and a friendly and helpful staff. We would stay there again when returning to Singapore.
Raymond
Overnattede 3 nætter i december 2023
10/10 Fremragende
Verificeret rejsende
Rejste med familie
3. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptionally Singapore
Truly exceptional stay over NYE at the MO Singapore. The renovation is fabulous and the property is stunning. Our Marina Bay view room overlooking the fireworks was a night to remember. A bit of a mixup at check in for our extended stay however Cindy and team were there to address our concerns and create a memorable stay that my family will remember for a lifetime. Hats off the the team and I look forward to returning at some point in the future.
Alexander
Overnattede 2 nætter i december 2023
Svar fra Cindy Kong, Hotel Manager den 4. jan. 2024
Dear AlexanderThank you for your wonderful review.It is with delight to hear that you had a lovely stay with us during the festive season. We are glad that the stunning view of the New Year’s Eve fireworks from our beautifully appointed Marina Bay View Room had contributed to making your stay exceptional, along with our hotel spaces’ transformation. We are heartened by your recognition of the warm service rendered by our colleagues, especially the team at the Front Desk. I look forward to sharing your encouraging words with the team.We hope to welcome you back again.Yours sincerelyCindy KongHotel Manager
10/10 Fremragende
Cecilia
Rejste med familie
29. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cecilia
Overnattede 3 nætter i december 2023
6/10 Okay
Graham
29. dec. 2023
Graham
Overnattede 5 nætter i december 2023
8/10 Udmærket
Victor
26. dec. 2023
Victor
Overnattede 4 nætter i december 2023
10/10 Fremragende
Kwai man
Forretningsrejsende
8. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kwai man
Overnattede 3 nætter i december 2023
10/10 Fremragende
Gustavo
11. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort