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Anmeldelser af Hotel Snow Lavender

2.5 out of 5
Hotel Snow Lavender
26 Cavan Road, Singapore

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 27 af i alt 274 anmeldelser" "
Bedømmelse på 8 − Udmærket. 82 af i alt 274 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 274 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 274 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 274 anmeldelser" "

5,8/10

Rengøring

7,4/10

Service og personale

4,6/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Caroline

Synes godt om: Service og personale
Alright
It was okay. The room was very small, but I think that was to be expected from the price, and it didn’t bother me at all. What did bother me was that all of the walls and the mirror was really dirty... all of the places you had to touch (the toilet, sink, bed etc) seemed clean, but I would have liked for them to have just cleaned the other surfaces as well...
Overnattede 4 nætter i juli 2018
Svar fra hotelsnow.lavender den 10. aug. 2018
Dear Caroline Thank you for your feedback. WE will continue to improve our services based on your recommendations. It has been our pleasure to serve you again. Kind regards Hotel Snow Lavender

6/10 Okay

Haruhide

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
値段相応で寝るだけと思い宿泊したが、部屋にはいると妙なカビ臭い匂いがした。冷蔵庫はない。スーツケース広げるスペースはない。数百メートル圏内にセブンイレブン２件と食品扱うスーパーあり。匂いが気にならない方は是非宿泊を。
Overnattede 1 nat i maj 2024

6/10 Okay

Jean-yves

Synes ikke om: Værelsets komfort
la chambre est tres petite mais surtout le matelas était tres trés trés fatigué les ressorts sont bien présents
Overnattede 7 nætter i februar 2024

10/10 Fremragende

Douglas

Overnattede 2 nætter i oktober 2023

6/10 Okay

Ken

Staff is good!!
Overnattede 3 nætter i august 2023

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
舊, 沒有服務的旅館
很舊, 房內有部份牆紙已脫落. 衛生狀況很一般. 隔音差, 完全聽到鄰房的談話. 網站上房間相片有窗簾, 實際是 “無窗房”, 也沒有說明, 有騙人的意圖. 浴室很細, 花灑就在馬桶側上方, 洗澡後完全濕透, 掛衣服的地方也沒有. 沒有風筒. 住了三晚, 完全沒有 “每日客房清潔服務”, 要自己到前枱拿樽裝水.
Overnattede 4 nætter i juli 2023

8/10 Udmærket

Rodney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value
Affordable, handy to public transport and plenty of dining options, friendly hosts.
Overnattede 2 nætter i juli 2023

4/10 Dårligt

Yuki

Overnattede 2 nætter i juni 2023

2/10 Forfærdeligt

Toshihiko

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No cleaning the room. I repeated every evening to clean the room. Room is same situation as I left in the moring. Room is too small and water tap is broken.
Overnattede 4 nætter i maj 2023

2/10 Forfærdeligt

ISHIZU

Overnattede 3 nætter i maj 2023

8/10 Udmærket

Ravindran A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice helpful staff but noisy air con
Overnattede 1 nat i maj 2023
Svar fra hotelsnow.lavender den 20. maj 2023
Thank you for your feedback.We will improve further based on your feedback.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023

8/10 Udmærket

Yusuf

Overnattede 2 nætter i april 2023

10/10 Fremragende

TAKAYUKI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i marts 2023
Svar fra hotelsnow.lavender den 28. mar. 2023
Dear Takayuki thank you for your excellent review about us.We are motivatrd to work harder to provide our guests with a comfortable stay with us.Cheers, team@hotel Snow lavender

10/10 Fremragende

Yi Cheng

Overnattede 3 nætter i marts 2023
Svar fra hotelsnow.lavender den 28. mar. 2023
Dear Yi Cheng thank you for your good review about us.We look fwd to serve you even better in future.Rgds

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Does Expedia know?
Couldn't believe the stay. Lack of concern. Even paid for what called "superior" so could get a window (you will not otherwise). I don't know if lack of regard, but next room said was discusting as well. No one to care (busy watching stock exchange . Could invest in room conditions!) Never again. But what you expect for 60usd /night? Not to get sick? Just give them money. Be glad.
Overnattede 4 nætter i februar 2023
Svar fra hotelsnow.lavender den 28. mar. 2023
Dear valued guestsWe are sorry about your bad experience with our hotel.Pls provide us with more details so that we could investigate & improve for the better in future.kind regards

2/10 Forfærdeligt

Chenguang, Upland

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No electricity from power jack, finally used the TV power to charge phone. No hot water of my room too, so I took a cold water shower. No window room but they did not specify when booking, not satisfied

2/10 Forfærdeligt

Jung Shik

Overnattede 1 nat i januar 2023

2/10 Forfærdeligt

Peter

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023

8/10 Udmærket

keiichiro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra hotelsnow.lavender den 28. dec. 2022
Dear Keiichiro, Thank you for your good review about us.Our team look fwd to welcome you back again.Happy New Year!

8/10 Udmærket

Lakmana

Overnattede 4 nætter i november 2022

4/10 Dårligt

Ryan

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is not very responsive to my complaints. My room had an ant problem and many flies. Even when I left a food item in the refrigerator the ants got to it. After I complained about the ants they gave me a spray can for me to handle the problem myself. There are residents in the property and the kids were yelling and screaming around 1am at night. The refrigerator was unplugged when I first arrived and not functioning. The room only had one outlet behind the head of the bed. They did not change the bedsheets or service the room once in my 5 day stay unless I asked them to. The description listed a desk but I saw no desk whatsoever which I needed. It feels like a poorly run mom and pop property and I would not recommend or repeat again. It was at a discounted price but for the size and condition of the room, it wasn't worth it at all.
Svar fra hotelsnow.lavender den 7. dec. 2022
Dear RyanThank you for your feedback.We are sorry you did not have a satisfactory stay at our hotel.The management will investigate further into your case and will not spare any effort to correct them.rgds

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don’t recommend.
We just flew in from Bali and needed to stay in Singapore for the night. So we chose this place as it was close to the hotel. There was over 7 spotted roaches my partner woke up with over 9 different bites from something on her arms and legs. If I could get a refund I would. Room is super small and the shower is connected to the toilet area.
Overnattede 1 nat i december 2022
Svar fra hotelsnowlavender den 6. dec. 2022
Dear valued guest,We are sorry that your stay with us has not been pleasant.Our housekeeper is now working on to raise the level of hygiene and cleanliness of the hotel.And we hope to welcome you back at our hotel again.Rgdsteam@Hotel Snow Lavender

2/10 Forfærdeligt

Kam kiu

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We were reqested to pay extra to upgrade a bigger room before we saw the room. The room is only suitable for single but they advised aroom for double.

6/10 Okay

Kazunori

Overnattede 2 nætter i november 2022

2/10 Forfærdeligt

Jungsoo

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2022

8/10 Udmærket

SOCHEAT, RICHMOND HILL

Synes godt om: Rengøring, service og personale
small room and a little expensive with the taxes added on. Need to walk a little bid to get buses and Mrt. hot water and AC is great,quiet room.
Overnattede 3 nætter i november 2022

10/10 Fremragende

Tan

Overnattede 2 nætter i november 2022

6/10 Okay

POH SENG

Overnattede 1 nat i november 2022

6/10 Okay

Vincent

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It's a 2 Star hotel however I've never had such a small single room before. I tried to alter my arrival date by one day and get a refund within the stated timeframe on Expedia but was refused despite it saying a full refund was available at time of booking. The hotel advised me, when I finally check-in a day later, that their policy did allow refunds. The hotel policy is opaque at best and Expedia were no help whatsoever when I challenged them on this. The helpdesk even lied to me about not being able to contact the hotel as they said the hotel had blocked the helpdesk - really! They then proceeded to phone them - it was farcial! They just wanted to get rid of me. Buyer beware of both this hotel and Expedia
Overnattede 8 nætter i oktober 2022

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay at Hotel Snow. The staff was warm and accommodating and although the unit was small and barebones, it was still cozy enough for my wife and I during our week stay in Singapore. I recommend anyone who desires a clean and inexpensive hotel in a multicultural town in Singapore to pay Hotel Snow a visit.
Overnattede 2 nætter i august 2022
Svar fra teamhotelsnowlavender den 1. sep. 2022
Dear patrickThank you for your great review about our hotel.Its a pleasure for our team to serve you.We look forward to see you again.Cheers!

10/10 Fremragende

ATSUSHI

Overnattede 3 nætter i juli 2022
Svar fra hotelsnow.lavender den 10. aug. 2022
Dear ATSUSHI Thank you for your stay and great review about us. Our team would like to welcome you back again. Till then, stay safe & enjoy your holidays!

4/10 Dårligt

Hai An

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
noise and un comfort
Overnattede 1 nat i juli 2022
Svar fra hotelsnow.lavender den 20. jul. 2022
Thank you for your feedback. We will investigate further and hope you have a better experience staying with us.

2/10 Forfærdeligt

Joanne

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room is very run down and the walls are very dirty. The room has a mouthy smell too. The TV isn’t working but glad that staff has helped make it work.
Overnattede 3 nætter i marts 2020
Svar fra hotelsnow.lavender den 6. apr. 2020
Thank you for your feedback. Our team is in the process of upgrading our facilities for our guests. We look fwd to serve you again. Kind Regards Hotel Snow Lavender

4/10 Dårligt

Tak Keung

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra hotelsnow.lavender den 16. mar. 2020
thank you for your feedback. We hope to serve you again.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I had a pleasant stay here. Great location with plenty of eating places around. The reception is very friendly and nice as well. Would recommend people to stay here.
Overnattede 4 nætter i februar 2020
Svar fra Hotelsnow.lavender den 2. mar. 2020
Dear william Thank you for your positive feedback about us. It was our pleasure serving you. Our team look fwd to serve you again. Kind Rgds

8/10 Udmærket

CK, Bangkok

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
ห้องเก่า ความสะอาดแย่มาก มีดีแค่พนักงานที่เป็นมิตร และใกล้ป้ายรถเมล์กับ MRT ครับ
Overnattede 3 nætter i februar 2020
Svar fra hotelsnow.lavender den 24. feb. 2020
Dear CK Thank you for staying with us. We hope you enjoy the stay and we look fwd to serve you again. Kind regards

6/10 Okay

Sai Hoo

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very old
Overnattede 2 nætter i februar 2020
Svar fra hotelsnow.lavender den 7. feb. 2020
Thank you for your feedback.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Camera veramente piccola arrivo alle 3 di notte per un transit non avevo trovato altro mi sono dovuto accontentare
Overnattede 1 nat i januar 2020
Svar fra hotelsnow.lavender den 17. jan. 2020
Thank you for your feedback. We hope to see you again. kind regards Hotel Snow Lavender

4/10 Dårligt

Matthew

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tiny room
I had the cheapest single room in the hotel. Woke up to bites and the bathroom (toilet shower and toilet combo) was smaller than a cupboard. That said staff were friendly and the location was fantastic. Perhaps go for the best room next time.
Overnattede 1 nat i januar 2020
Svar fra hotelsnow.lavender den 17. jan. 2020
Dear Matthew, Thank you for your feedback. We are looking into your concerns and will resolve the issues for better guests experience. We hope to serve you again in future. Kind Regards Hotel Snow Lavender

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 2 nætter i oktober 2019
Svar fra hotelsnow.lavender den 11. dec. 2019
thank you for your feedback. We hope to see you again

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra hotelsnow.lavender den 9. dec. 2019
Thank you for your feedback. We are constantly responding to our guests feedback, and will strive to improve.

10/10 Fremragende

Kyaw Thu

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fair price and good service. Perfect
Overnattede 4 nætter i november 2019
Svar fra hotelsnow.lavender den 2. dec. 2019
Dear Kyaw Thu Thank you for your positive feedback about us. We are glad that you did have a good experience staying with us. We hope that your positive feedback will let more people to know about our hotel and have good experience with us. Kind regards Hotel Snow Lavender

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2019
Svar fra hotelsnow.lavender den 29. okt. 2019
Thank you for your feedback. We look fwd to serve you again.

10/10 Fremragende

Paithiam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best one in Singlapore lah. Why go to Raffles or Fullerton when you got Snow lavender? Near Mustafa centre, got mamak shop in front and near mrt and bus stop.
Overnattede 7 nætter i oktober 2019
Svar fra hotelsnow.lavender den 23. okt. 2019
Dear Paithiam We are most happy to hear about your compliments regarding our hotel. This will only motivate our team to work harder to serve our guests better. Thank you very much! Cheers!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
私には快適でしたよ⁈
何かと酷評が多いようですが…。普段、ホステスを利用している者には、このお値段でバストイレ付きでプライバシーも確保できるとあって、大変有り難かったです。オマケに24時間フロント対応ですし、私は深夜2時前に到着しましたが、普通にチェックイン対応してもらえました。たしかに、シャワーを浴びるとトイレが濡れますし洗面台も極小ですが、シンガポールですし、床や便器が濡れても直ぐに乾きます。気になるなら、ビーサン持って行けばいいです。足拭きマットはあります。近くにはMRTの駅が2つ、ジャラン・ベサールスポーツセンター付近に24時間営業と思われる大きなローカルレストランがあります。ムスタファセンター&テッカセンターも、徒歩圏内です。 フロントでは、ツアーの手配もされています。女将さん(⁇)は親切な方でした。 私にはとても快適な宿でした。また泊まりたいです！
Overnattede 2 nætter i oktober 2019
Svar fra hotelsnow.lavender den 7. okt. 2019
Dear valued guest Thank you for your positive feedback about us. We are glad that you have had a good experience staying at our hotel. Our team look forward to welcome you back at our hotel again. Kind regards, from all of us @ Hotel Snow Lavender

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Totally not clean
Overnattede 1 nat i september 2019
Svar fra hotelsnow.lavender den 30. sep. 2019
Hi Thank you for your feedback. Our management will review and improve on the overall cleanliness of our hotel. Hope to see you again. Cheers!

10/10 Fremragende

SHIRO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
シンガポールらしいホテルです
とても親切にしてくれました。 以前宿泊した事もありましたが、 女主人(オーナー)???がとても柔軟な対応をして頂き、とても感謝しています。 周辺は飲食店が多く、飲食には困りませんので、このエリアは全体的にお奨めです。
Overnattede 1 nat i september 2019
Svar fra hotelsnow.lavender den 16. sep. 2019
Dear SHIRO Thank you for your positive feedback about us. We do appreciate it and hope to serve you again. Kind regards Hotel Snow Lavender

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, faciliteter
Dirty　Room
Overnattede 1 nat i september 2019
Svar fra hotelsnow.lavender den 11. sep. 2019
we are sorry , we will fix it.

6/10 Okay

richard

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
tiny!
the room was tiny. I couldn't turn the air con off.. the response from reception was a shrug of the shoulders. in a tiny room it was very loud and created a lot of wind. the shower room was tiny.. I had to stand on the toilet to shower!! oh and the wifi was ridiculously slow!
Overnattede 3 nætter i september 2019
Svar fra hotelsnow.lavender den 9. sep. 2019
Dear Mr Richard Thank you for your feedback. We will work hard to meet all your expectations, while keeping our rates low. Rgds