Tæt på stranden, hvidt sand, liggestole, parasoller
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Anmeldelser af Simpson Bay Suites

3.5 out of 5
Simpson Bay Suites
Elmanar Plaza 3D Billy Folly Road, Cole Bay, Simpson Bay

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 18 af i alt 100 anmeldelser" "
Bedømmelse på 8 − Udmærket. 35 af i alt 100 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 100 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 100 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 100 anmeldelser" "

7,4/10

Rengøring

7,8/10

Service og personale

5,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

craig

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location with the requisite amenities for local stay and business. Water pressure could be improved. Though clean and tidy furniture could be modernized.
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Charmelle

Overnattede 1 nat i februar 2024

8/10 Udmærket

Rick

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good desk staff. Beds did not have a top sheet. Close to beach and restaurants but noisy street in front.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Asia

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The location was perfect, just across the road from Simpson Bay and all the beachside restaurants/bars. The rooms were very spacious with a balcony view that looks out to the marina.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Kimberly

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The view from the balconey.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Jacquena

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The Place was clean and front desk was really helpful in any situation.
Overnattede 2 nætter i juli 2023
Svar fra Sam den 2. sep. 2023
Thank you for your time and your review. We look forward to seeing you again!

4/10 Dårligt

Helena

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Receptionist was very attentive but needs a lot of upgrading to justify the price charged for a night. The pictures on the internet failed to reflect what the rooms are really like in reality. The whole property needs a thorough upgrade.
Overnattede 1 nat i maj 2023
Svar fra Mike den 26. maj 2023
Thank you for your comment. It is unfortunate that your experience was not up to standard while. We are currently upgrading the property to meet the quality of standards our guests will enjoy.

10/10 Fremragende

SEUNG-GWON

Overnattede 1 nat i april 2023
Svar fra Mike den 18. apr. 2023
Thank you for your review.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring
Overnattede 1 nat i marts 2023
Svar fra Mike den 18. apr. 2023
Thank you for your input and your review.

6/10 Okay

Jun

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Everything was so close food shopping clubs... Everything!!
Overnattede 1 nat i februar 2023
Svar fra Mike den 16. apr. 2023
Thank you for your detailed review.

10/10 Fremragende

Jeff

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
This place was very affordable and was located within walking distance of several places. The internet was fantastic the first 3 days but then crashed and never came back. Very dissapointing
Overnattede 4 nætter i januar 2023
Svar fra Mike den 8. feb. 2023
Thank you for choosing us for your stay. We understand the frustration you've had with the internet connection during your stay. We shared the same feeling. There were technical difficulties with our service provider on the last day of your stay which had been rectified after your departure. We hope you've enjoyed your suite and hope to see you back in the future.

2/10 Forfærdeligt

Bernardus, Willemstad

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
very outdated and unfriendly staff
Overnattede 1 nat i august 2022
Svar fra Mike den 21. aug. 2022
We wished you may have communicated your discontent when we were building rapport this morning to better understand your concerns. Enjoy the rest of your day.

10/10 Fremragende

Fernanda

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Guys on the reception were great! Helpful and polite
Overnattede 7 nætter i juni 2022
Svar fra Mike den 11. jul. 2022
Thank you for your positive feedback and for choosing us! It was a real pleasure having you both as our guest.

8/10 Udmærket

Rick

Rejste i en gruppe
Synes godt om: Rengøring
Staff was very accommodating, friendly and helpful.
Overnattede 1 nat i april 2022
Svar fra Mike den 12. apr. 2022
Thank you for your review.

6/10 Okay

Verificeret rejsende

Older hotel but clean and comfortable
Older hotel but was clean and comfortable. Needs much up dating. Friendly and helpful clerk. They provided a teapot and a coffee pot but no coffee!
Overnattede 1 nat i marts 2022
Svar fra Mike den 25. mar. 2022
We value your input and concern as we continue to improve and make adjustments moving forward. Welcome back and enjoy your stay on the island! Kind Regards,

8/10 Udmærket

maria del carmen aguilar

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Difícil llegar, no hay señalización en la us1 , Habitaciones chicas para los EEUU, no tenían vasos en la habitacion
Overnattede 4 nætter i februar 2022
Svar fra Mike den 8. mar. 2022
Thank you for your positive review. We are the building at the very beginning of Billy Folly Road just on the left. The very first one, Simpson Bay Suites. We wish you all the best on your return back home and hope to see you again on your next adventure!

10/10 Fremragende

Alain

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Perfect for a night or a stay
From the check in to the check out, my stay went perfectly well. The staff is very pleasant and considerate, the suites are spacious and functional. Only small downside in terms of wifi which is not at the top (for a business stay, it can be complicated). The choice of soaps could also be reviewed, as they are not pleasant to use. Anyway, I will definitely go back!
Overnattede 5 nætter i februar 2022
Svar fra Mike den 4. mar. 2022
We apricate your review. We have been working on the internet to improve stronger signal and faster connection. Thank you again,

4/10 Dårligt

Hyacinth

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2022

10/10 Fremragende

Diana

Synes godt om: Rengøring, værelsets komfort
Moderate
Huge suite. However, bathroom is very dated. No counter space. Problems adjusting water temperature. Hot water turns cold very quickly. Location is ideal. Close to many restaurants n to the beach.
Overnattede 5 nætter i november 2021
Svar fra Mike den 26. dec. 2021
Happy Holidays from the Simpson Bay Suites team! Thank you for your review and we were able to swiftly correct the temperature for your suite. We wish you an amazing and prosperous new year!

10/10 Fremragende

barry

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The Simon Bay is extremely well located for restaurants, bars and grocery stores. A family run hotel the people who work there are incredibly helpful and genuanlly nice.
Overnattede 4 nætter i januar 2021
Svar fra mike den 22. jan. 2021
We are glad to have you here and hope to see you again soon. Thank you,

6/10 Okay

Jax, Scotland

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Very basic accommodation which was very clean. 2* resort at best. Close to restaurants and beach. The staff were delightful. However, I would not choose to stay there again.
Overnattede 2 nætter i februar 2020
Svar fra A.M den 9. mar. 2020
We appreciate your honest review.

10/10 Fremragende

Orville

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra A.M den 24. feb. 2020
Thank you for the review.

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Property is located not too far from the airport, restaurants and a grocery store is just on opposite sise od the road along with Burger King. The only thing i do not like is the lack of a variety in tv stations but id you are on vacation you will not be needing any tv. All in all, a pleasant atay and freindly staff.
Overnattede 1 nat i februar 2020
Svar fra A.M den 19. feb. 2020
We appreciate the nice review. We have 17 channels and we try our best to provide the best channels like TNT, USA, CNN, and HGTV.

2/10 Forfærdeligt

Robert

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Do not stay at this place
It was by far the worst place we have ever stayed in our lives
This was a kitchen area but there wasn't even enough lighting to make a pot of coffee
This is the woodwork and how the windows were trimmed off.
Overnattede 1 nat i januar 2020
Svar fra A.M den 7. feb. 2020
We apologize for the inconvenience and appreciate your feedback

8/10 Udmærket

Brady

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The location was good, the rooms were clean and did the job. Nothing fancy, but worked perfect for what I needed.
Overnattede 1 nat i januar 2020
Svar fra mike den 11. jan. 2020
Thank You

2/10 Forfærdeligt

Willi, Les Abymes

Synes ikke om: Rengøring, faciliteter
Zustand und Ausstattung der Raeume sind eine Katastrophe! Nie mehr wieder . Unglaublich einem zahlenden Gast etwas derartiges anzubieten. Frechheit
Overnattede 4 nætter i december 2019
Svar fra A.M den 24. jan. 2020
Thank you for taking the time to give us your feedback. We are so sorry that you has a negative experience with our service. Our goal is the total satisfaction of our customers, and to provide a positive and unforgettable experience.

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i januar 2020
Svar fra A.M den 4. jan. 2020
We appreciate your honest review.

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i december 2019
Svar fra A.M den 4. jan. 2020
We appreciate your honest review.

2/10 Forfærdeligt

Loyalstmaarteen, New Jersey

Synes ikke om: Rengøring, faciliteter
The only good thing about this place is it’s location. The accommodations are beyond outdated. Every night I saw a bug of some sort. The WiFi didn’t work. You could only pick up one channel. Room 3101 is something from the twilight zone. I literally had to book another place to stay.
Overnattede 5 nætter i december 2019
Svar fra A.M den 31. dec. 2019
We apologize for the inconvenience. These issues were never reported to management in order to provide you with a better service. We appreciate your review. Kind Regards,

6/10 Okay

Cristina

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Resonable
Apartment 1 bedroom spacious and clean however furniture a little bit outdated
Overnattede 5 nætter i december 2019
Svar fra A.M den 28. dec. 2019
We appreciate your review. We hope to serve you better on your next visit to Simpson Bay Suites.

4/10 Dårligt

susan

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel is not maintained well. Many basics don't work like the TV, air conditioning, hot water in shower etc
Overnattede 1 nat i december 2019
Svar fra A.M den 28. dec. 2019
We apologize for the inconvenience. The suite has technical issues. Once you addressed the problem, that appliances weren't working, you were immediately upgraded to one of our 3 Bedroom suites. We hope to see you again and provide a better service and experience. Thank You

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 1 nat i december 2019
Svar fra A.M den 28. dec. 2019
We apologize for the inconvenience

10/10 Fremragende

ARMANDO

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2019
Svar fra Ahmad den 9. dec. 2019
We appreciate your honest review. It was an honor to have you as our guest at Simpson Bay Suite. See you soon

4/10 Dårligt

Stewart

Rejste i en gruppe
Synes godt om: Rengøring
Overnattede 1 nat i november 2019
Svar fra A.M den 9. dec. 2019
We appreciate your review and we hope to see you again.

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i august 2019
Svar fra A.M den 23. aug. 2019
We appreciate your feedback.

4/10 Dårligt

Verificeret rejsende

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room wasn't clean. Urine stains on the toilet seat and the floor was dirty.
Overnattede 1 nat i august 2019

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
excellent location close to beach, restaurants, and the draw bridge into the lagoon.
Overnattede 2 nætter i maj 2019
Svar fra Ahmad den 17. maj 2019
We appreciate your review

10/10 Fremragende

John, Austin TX

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to find and staff was very helpful. The suite was clean and we enjoyed our stay
Overnattede 4 nætter i marts 2019
Svar fra Ahmad den 2. apr. 2019
Thank you for your honest review. Our staff is always ready and willing to help in any way.

2/10 Forfærdeligt

Willet

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very poor
Bathroom is horrible,stain on the floor,dirty shower curtain,needs lots of work.
Overnattede 5 nætter i marts 2019
Svar fra Ahmad den 2. apr. 2019
We apologize for the inconvenience. Your review is appreciated as it will help us improve and provide a better service. We hope you visit us again to make it up for you.

10/10 Fremragende

Dorothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Surprise gem
This is an older hotel and scared me as we drove up. Rooms are very spacious. Kitchen well stocked. You literally have everything you need but in an older hotel. It is exceptionally clean , much replaced since Irma and wonderful aircobfitioning
Overnattede 3 nætter i marts 2019
Svar fra Ahmad den 18. mar. 2019
We appreciate your honest review. We do our best to keep our guests satisfied. Hopefully, we see you again on your next visit to St. Maarten.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2019
Svar fra Ahmad den 12. mar. 2019
We appreciate your honest feedback. Your feedback will indeed help us improve and provide a better service in the future. We hope to see you again. Kind Regards,

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2019
Svar fra Sam den 6. apr. 2019
Thank you for your review.

8/10 Udmærket

MICHELINE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2019
Svar fra Ahmad den 3. feb. 2019
We appreciate your review.

8/10 Udmærket

Verificeret rejsende

Overnattede 7 nætter i december 2018
Svar fra Sam den 3. jan. 2019
Thank you for your review!

6/10 Okay

Verificeret rejsende

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely wouldn't stay there again or recommend to anyone.
Overnattede 1 nat i december 2018
Svar fra Sam den 3. jan. 2019
We are continually improving. Sorry to hear about your experience. We hope you enjoyed your time on The Friendly Island.

4/10 Dårligt

glenna, canada

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
room is very dated in all ways-furniture-bedding etc and not clean at all-fridge filthy on outside and walls very grubby high point bathroom recently updated and front desk help excellent would never stay again or recommend
Overnattede 1 nat i august 2018
Svar fra Ahmad den 29. aug. 2018
Simpson Bay Suites appreciate your review. We are in the process of renovating our suites. Sorry for the inconvenience.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Great location , room was very big. Was an ok stay
Overnattede 1 nat i juni 2018
Svar fra Ahmad den 28. jun. 2018
We appreciate your review. It was our pleasure to have you as our guest at Simpson Bay Suites, and we are looking forward to see you again.

8/10 Udmærket

Juanice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Opposite Burger King
Conveniently located, not too far from the airport. Was just a one night layover between flights.
Overnattede 1 nat i maj 2018
Svar fra Ahmad den 13. jul. 2018
We appreciate your review on your stay with us at Simpson Bay Suites. We hope to see you again soon. Kind Regards,

8/10 Udmærket

Patrick

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2018
Svar fra Sam den 6. mar. 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. And we look forward to seeing you on your next trip to St. Maarten! Best Regards,

6/10 Okay

georgesu, gosier

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Facile d acces
Une nuit Clim et ventilation mécanique trop bruyante Spacieux
Overnattede 1 nat i januar 2018
Svar fra Ahmad den 18. jan. 2018
Your feedback help us improve our performance and assure that our guests are comfortable. Thank You