Udendørs pool
Tjek tilgængelighed

Anmeldelser af MacKenzie's Motel & Cottages

2.5 out of 5
MacKenzie's Motel & Cottages
260 Water Street, Shelburne, NS

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 56 af i alt 191 anmeldelser" "
Bedømmelse på 8 − Udmærket. 65 af i alt 191 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 191 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 191 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 191 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

6,6/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Beverly

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Cecilia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
cabin was good with one exception no heat in one bedroom
Overnattede 1 nat i april 2024

10/10 Fremragende

James

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The attendant is always friendly and courteous the rooms are a fair size with new flooring and comfortable beds
Overnattede 1 nat i april 2024

10/10 Fremragende

Maggie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
lovely properties and staff
Overnattede 1 nat i marts 2024

6/10 Okay

Mike

Rejste i en gruppe
Limited seating in the cottage and some old and rickety. Had a kitchen but no dish detergent to wash dishes
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Corinne, Tusket

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I reserved this room because my daughter had to do her clinical for school at the local hospital. She said the only thing they noticed there was raw fish in the freezer from a previous guest still in there and some other things that were dirty. Other then that the facility was close to what she was there for and served the purpose.
Overnattede 5 nætter i marts 2024

4/10 Dårligt

Gerard

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No hotwater
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Mellissa

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Maggie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is perfect and very nice staff
Overnattede 1 nat i februar 2024

10/10 Fremragende

Maggie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
loved the location and the size of the cottages
Overnattede 1 nat i december 2023

6/10 Okay

Nikki

Overnattede 2 nætter i december 2023

4/10 Dårligt

Patsy

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
The motel room itself was quite clean. And seemed nice at first glance however as the evening wore on I noticed more things wrong. There was no cream for the coffee that was in the room and they had none at the main house. The owner said there was a man down the street who sells coffee. Towel rack in the backroom was mostly missing, just one end was on the wall. There is poor water drainage when using the sink or shower. There were no sheets on the bed and no pillowcases, just a comforter, pillows and the mattress cover. I had stayed here several times years ago back about 2010 and it was a beautiful spot to stay. Too bad it isn't like it used to be, no longer a free breakfast either.
Overnattede 1 nat i november 2023

6/10 Okay

Jennifer

Forretningsrejsende
Synes ikke om: Faciliteter
No sugar or creamer for coffee. Little dish was empty. No facial tissue.
Overnattede 1 nat i november 2023

6/10 Okay

Lisa

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
We loved it here and would stay again, the only we found was it could be cleaners bit better. The drawers had hairs and crumbs in them and the floors were pretty dirty. But it was very cozy and nice. The heat pump was fabulous. The staff was very friendly. And the gas station across the road is convenient and open 24/7
Overnattede 1 nat i november 2023

6/10 Okay

Terrance

Rejste med familie
Synes ikke om: Rengøring, service og personale
The floors were dirty, food was still in the fridge from a previous guest and the staff was cold and impersonal. Other than that, our room was fine.
Overnattede 3 nætter i oktober 2023

4/10 Dårligt

David

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is very tired looking for the money charged.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Lydie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a lovely time. The place to stay in Shelburne z
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

4/10 Dårligt

Sylvia

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was no staff at the property when I arrived. I had to call and staff arrived by car but did not offer an apology. The room appeared to not have been cleaned for awhile; there were cobwebs on the ceiling and various other areas of the room including a large spider I found when I was checking out. There were cobwebs and a dead bug beside the bath mat in the bathroom. I did not receive housekeeping services in the morning and had to ask for toilet paper and fresh towels even though “daily housekeeping” is advertised. When the staff arrived with those items I showed him I had also found some clothes in a drawer that were not mine and I showed him the cobwebs and dead bug in the bathroom. He questioned if the men’s clothes I found were mine which I had already stated were not and he said he could get me a new room. I had already stayed one night in this room so I said no, hoping he would refund some of my money. I never heard from anyone again. They take full payment at check in; I do not recommend staying here.
Overnattede 2 nætter i september 2023

6/10 Okay

Stanley

Rejste med familie
Property was clean and room spacious. There was coffee and maker but no creamer or sugar in room. King size bed with clean bedding put only two pillows. It was an ok stay in an average property. We would likely go back if we were in the area for a night.
Overnattede 1 nat i september 2023

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thr cabin was in great condition and had all the amenities we needed.
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Brian

Overnattede 1 nat i september 2023

6/10 Okay

patty

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
The gentleman at the front desk was very nice, check in was easy. The cabin we stayed in was cute but dated. Was shocked to pull the sheets back and find stains on the sheets and the bed skirt was filthy. This will definitely Deter us from coming back.
Overnattede 1 nat i september 2023

8/10 Udmærket

Beth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Inviting exterior, comfortable interior, easy check in with friendly staff, reasonable rates, convenient location. Would stay again, thank you.

10/10 Fremragende

John, Hubbards

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
we enjoyed our stay!
Overnattede 1 nat i september 2023

10/10 Fremragende

Joseph

Forretningsrejsende
Synes godt om: Faciliteter
The room was lovely. I loved the heat pump, shower and lighted mirror. I was pleased to see soap and shampoo provided. Room was clean and tastefully decorated.
Overnattede 3 nætter i august 2023

10/10 Fremragende

COLIN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Had a great time. A lovely place, perfect for our trip. Many thanks
Overnattede 1 nat i juni 2023

2/10 Forfærdeligt

Jacqueline

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property has no standard of hygiene or cleanliness. The bed was made without changing the sheets. The dirty towels were hung back up on the towel bars. There was food waste in the kitchenette cupboards and drawers. Spider webs everywhere. And NO toilet paper! Top it off, we booked and paid for a cottage and received a room in a strip motel. We strongly DO NOT recommend this accommodation.
Overnattede 1 nat i august 2023

10/10 Fremragende

Melanie

Rejste med partner
Lovey Motel. Beautiful bathroom, shower; coffee machine; comfortable beds; easy check-in/check-out. Perfect for our one night stay.
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Cecil

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The floors were So dirty that we would not take off our shoes After I had to go to the office to get coffee, they would not supply any creamer for the coffee ( they said because it would go bad) The coffee mugs that were supplied were not clean. We would not have stayed; but we had no choice. At least there was no bedbugs. We will Never return to this place.
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Michael

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bugs in the bed, Yellow white towels and toilet seat worn with MDF brown edges. On top of that I was charged for two nights even though I stayed one night because Iwas too disgusted to stay another night.
Overnattede 5 nætter i august 2023

2/10 Forfærdeligt

Larry

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Darrell

Rejste med partner
Synes ikke om: Faciliteter
Cabin 1 was disgusting. Dirty, smelly. When you let water out of kitchen sink it all drained to cupboard under sink, I guess that is why there was nothing under there. There was mouse turd and stuffing from the loveseat on the back of loveseat. The love seat was sitting right on floor , no legs, as seniors it was extremely hard to pull ourselves out of said loveseat. The floors in bathroom so crooked you had to be very careful not to fall forward .
Overnattede 2 nætter i juli 2023

4/10 Dårligt

Heidi

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Needs some love
Pictures looked so quaint and welcoming, but the unit hasn’t seen a good clean in a very long time. The bedding was warn and did not appear clean. It was a difficult night and a very early checkout.
Overnattede 1 nat i juli 2023

8/10 Udmærket

Paul, Bonnyville

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Upgrades to rooms well done! Floors need to be cleaned with different product. Don’t wear white socks or keep the shoes on. Front desk needs to leave a note as to when they will be present. 3 parties waiting 30 minutes on our arrival to check in. Nobody there. Has great potential, front desk very helpful when present.
Overnattede 3 nætter i juli 2023

4/10 Dårligt

Courtney

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay Elsewhere if you Can
The cottage was not clean. I don’t think the floors have been mopped in months. We had to keep our shoes on at all times or else the bottoms of our feet would be black and sticky. Dead bugs in almost every corner of the rooms. The fabric curtains that are hung on the windows have been dusted or taken down in cleaned in what appears a very long time. The two bedroom cottage we stayed in does not have a lock on the back door which was concerning. The bathroom is covered in mold and again needs to be mopped. Staff was not very friendly- just passed a key and stuck the payment machine in front of me to pay and that was about all the interaction we had. The whole place is just not as advertised on their website.
Overnattede 1 nat i juli 2023

6/10 Okay

Courtney

Overnattede 1 nat i juli 2023

8/10 Udmærket

Don

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
comfortable bed
Overnattede 1 nat i juli 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staffing concern
Office staff do not man the office on a consistent manner. Staff gone early though we came 20 minutes before closing. Was not given any information like WiFi password or other motel info. Just given key and told room number…. felt like rushed out the door. No office or cleaning staff in morning when we left about 10:30am. Rang office doorbell several times and no show. No ice machine either. Loved the shower. Room nice looking, bed not the most comfortable and no sheets on bed. Room looked newly remodeled.
Overnattede 1 nat i juli 2023

4/10 Dårligt

Holly

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was the most disgusting property I’ve ever had the misfortune of booking! Do NOT stay here! Bug carcasses in every nook and cranny and live one’s crawling about. The entire property is unkempt and unclean - NO pride if ownership here!
Overnattede 1 nat i juli 2023

4/10 Dårligt

Laurie

Rejste med familie
The property has so much potential to be amazing with some elbow grease, cleaning supplies, a lawn mower and determination. It is sadly in need of needing to be cleaned up inside and out. We didn’t see any staff doing anything, other than handing us a key. We didn’t stay in the room we booked due to water damage that day but saw another guest coming out of the cabin we booked….and his truck was there at night….likely not the plumber lol. The stove was unusable without a good cleaning, the bbq and utensils were not in good condition until after we cleaned them extensively, the bathroom floor likely hasn’t been properly washed in quite some time. We stayed but only because we had already paid, it was late in the day and we were tired. We are far from fussy people, it has to be pretty bad for us to write this review….
Overnattede 1 nat i juli 2023

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bathroom shower was very slippery!!
Overnattede 1 nat i juli 2023

4/10 Dårligt

erin padilla

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was not clean , pool area unkept , staff walked in while I was in the bathroom
Overnattede 1 nat i juli 2023

10/10 Fremragende

Joann

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Smoke detectors were removed with wires hanging from the ceiling. Bathroom door did not close . Uneven floor were a walking hazard. Dead bugs in the kitchen drawers. Live ants moving around on the floor. It was despicable!!
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Patricia E

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
VERY DISAPPOINTING & PHOTOS DECEIVING Implied owners on website differ from contacts on NS site. No replies to 2 inquiries re nearby largest NS wildfire. Difficult to understand attendant arrived at poor smelling office only after telephone call. Supposed “park like” “brookside” site steps from busy highway, & pool only separated by fence. Booked private cottage replaced by coloured multi-unit motel, with garbage, desolate gravelled front, & weedy uncut grass. Interior updated, but oven tray & mitts filthy, dish drainer dirty, dusty bedside tables, cobwebs everywhere, desk lamp, clock, & heat not working. No advertised “extensive continental” breakfast. Definitely not “luxurious”.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Shazia

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juli 2023

8/10 Udmærket

George

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Samantha

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The cottage we stayed in was dirty and unclean. I would not recommend to anyone nor stay there again we paid $214 for one night and it was a complete waste of money. So disappointed!
Overnattede 1 nat i juni 2023

4/10 Dårligt

Penny

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property was very dirty. The sheets were not changed. The dust and dirt on bathroom floor and trim was plentiful. There was only one roll of toliet paper. Only two towel for 4 people. It was a very cute cottage with tons of potential but the dirty sheets and bathroom were very hard to over look.
Overnattede 1 nat i juni 2023

6/10 Okay

Dale

Synes godt om: Service og personale
Overnattede 2 nætter i april 2023