Udsigt fra overnatningsstedet

Anmeldelser af Hotel Murillo

2 out of 5
Hotel Murillo
Calle Lope de Rueda, 7-9, Seville, Seville

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 418 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 414 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1005 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Niels Erik

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was renovated in an authentic way - the staff was very kind and helpsom. The parking is difficult - it’s recommended to make a reservation. In this case the Bell Boy will assist you for the parking.
Overnattede 2 nætter i marts 2024
Svar fra Guest Service den 21. mar. 2024
Dear Mr. Niels Erik,Thank you very much for your time and sharing your experience with us.As you mention, under availability we have parking spaces, which must be asked before arrival and whenever we can the bell boy will accompany you.Thank you very much for mentioning the work of our staff.If you want to come back, do not hesitate to contact us.All the bestAida Valdés.

10/10 Fremragende

Jeanette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dejligt hotel lige midt i den gamle bydel
Hotellet ligger i gåafstand til alle de større seværdigheder. Meget skøn tagterrasse. Yderst hjælpsomt personale. Savnede at sengene var lidt større. De er ca 150cm bredde, og i varmen var det i underkanten.
Overnattede 3 nætter i september 2023
Svar fra Murillo Team den 8. okt. 2023
Dear Ms. Jeanette, Thank you very much for your time and for sharing your experience with us.We greatly appreciate your mention of all our staff, we love knowing that we do a good job.We are sorry that the mattresses were not the most comfortable for you.If you wish to return, do not hesitate to contact us, we have more accommodations and you may like some of them more. All the best.

4/10 Dårligt

John

Rejste i en gruppe
Synes ikke om: Faciliteter
Noise from elevator all night. Drain plugged in the shower. No tub as shown on the webpage. Trash can not emptied.
Overnattede 1 nat i september 2023
Svar fra Murillo Team den 8. okt. 2023
Dear Mr. John, Thank you very much for your time and for sharing your experience with us.We are sorry that your stay with us was not to your liking, as you mention there are rooms that are noisier than others and regarding the bathtub, not all of them have a bathtub, this depends on availability on the day of arrival.If you wish to return, do not hesitate to contact us and tell us these details, we would like to improve your experience.All the best.

8/10 Udmærket

Michael

Overnattede 7 nætter i august 2023
Svar fra Murillo Team den 8. okt. 2023
Dear Mr. Michael,Thank you very much for your time and for sharing your experience with us. If you wish to return, do not hesitate to contact us. All the best.

8/10 Udmærket

Andreas

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i juli 2023
Svar fra Murillo Team den 12. aug. 2023
Dear Mr. AndreasThank you very much for your time and for sharing your experience with us.If you wish to return, do not hesitate to contact us.All the best.Murillo team.

10/10 Fremragende

Dorthe Solvej Skou

Overnattede 2 nætter i marts 2023
Svar fra Suites Team den 30. apr. 2023
Dear Ms. Dorthe Solvej,Thank you for your time and sharing your experience.If you wish to return, do not hesitate to contact us.All the best.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2023

10/10 Fremragende

Ursula

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay in the middle of the historic center
Lovely hotel in the middle of the historic center! It is located in one of the narrow alleys (so you cannot drive but have to walk a 100m). I was lucky to have a room on the fourth floor so there was more daylight. There is a roof terrace where you have breakfast but also can sit in the evening and enjoy the view to the cathedral and La Giralda (no evening service when I was there). The staff is very friendly and helpful. Stepping outside you literally walk into a nice bar where I had dinner a couple if times.
Overnattede 3 nætter i september 2021

10/10 Fremragende

Per

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk centralt sted, og pris og komfort i top.
Overnattede 2 nætter i februar 2020
Svar fra GS den 9. mar. 2020
Mange tak for din generøse evaluering.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smuk gammel stil - meget rent - god service - god beliggenhed - gåafstand til alle hovedattraktioner -
Overnattede 4 nætter i februar 2020
Svar fra GS den 20. feb. 2020
Mange tak Vi håber, at du besøger os igen.

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale
God beliggenhed, små værelser, meget for pengene.
Hotellet er et fint 2 stjernet hotel, der givetvis kun p.g.a. værelsernes størrelse er to stjernet. Der var pænt og rent, god service i receptionen, og beliggenheden er super god - man går direkte ud i det gamle kvarter, som består af små veje, der kun er for fodgængere. Vejene er som en labyrint, med nye oplevelser rundt om hvert hjørne. Der er ca. 10 minutters gang til større veje og gågader. Det nærliggende p-hus var optaget, men en ældre mand på scooter henvendte sig til os, og førte os til hans egen lille nærliggende p-kælder med plads til flere biler, hvor vi parkerede lidt billigere, 20 euro pr. døgn, og endnu tættere på hotellet, så en ren win-win situation. Vi havde to dejlige dage i Sevilla, og skal vi dertil igen, kan vi sagtens finde på at vælge samme hotel.
Overnattede 2 nætter i juli 2019

6/10 Okay

Jens-Ole

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2019

10/10 Fremragende

Morten, Vedbæk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt valg
Fin beliggenhed Midt i centrum. Lidt små værelser
Overnattede 2 nætter i april 2019
Svar fra Guest Service den 15. apr. 2019
Kære Morten, Mange tak for din fantastiske feedback. Vi håber at se dig snart. Med venlig hilsen, Irene Rodrigo (Guest Service)

10/10 Fremragende

Lene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn lille perle med tagterrasse
Dejligt lille lokalt hotel med egen garage, tæt på alting, skøn tagterrasse hvor der blev serveret morgenmad
Overnattede 1 nat i april 2019
Svar fra Guest Service den 12. apr. 2019
Mange Lene, Vi er virkelig glade for at vide, at du havde et vidunderligt ophold. Jeg håber at se dig snart. Med venlig hilsen, Irene Rodrigo (Guest Service)

10/10 Fremragende

EllenHrolv

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The terrazza is beautiful and the position is very fine. The staff is very effective and friendly . If I return one day, I will choose Hotel Murillo again.
Overnattede 7 nætter i marts 2019
Svar fra Guest Service den 29. mar. 2019
Dear EllenHrolv, Thank you very much for such an amazing feedback. We are looking forward to welcome you back. Best regards, Irene Rodrigo (Guest Service)

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Central beliggenhed, venlig og hjælpsom personale. Manglede at baren var åbent på tagterrassen
Overnattede 4 nætter i marts 2019
Svar fra Guest Service den 24. mar. 2019
Kære Gæst, Mange tak for din fantastiske oplevelse hos os. Vi ser frem til at se dig snart. Med venlig hilsen, Irene Rodrigo (Guest Service)

8/10 Udmærket

Lone

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i marts 2019
Svar fra Guest Service den 21. mar. 2019
Thank you very much Lone for the great review! We hope to see you soon. Best regards, Irene Rodrigo (Guest Service)

10/10 Fremragende

Bodil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel og hyggeligt værelse
Super god modtagelse i receptionen ved ankomst og ved afrejse. Vil bestemt bo på dette hotel igen.
Overnattede 1 nat i januar 2019
Svar fra Guest Service den 1. feb. 2019
Kære Bodil, Mange tak for en vidunderlig tilbagemelding. Vi er glade for at vide, at du havde en fantastisk tid i Sevilla. Jeg håber at få chancen for at byde dig velkommen i fremtiden. Med venlig hilsen, Irene Rodrigo (Guest Service)

10/10 Fremragende

Frederikke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel.
Rigtig dejligt hotel. God og venlig personale. Gode senge. God morgenmad. Central i forhold til seværdigheder. God restauranter og cafeer. Fra tagterassen fantastisk udsigt.
Overnattede 3 nætter i oktober 2018
Svar fra Guest Service den 8. nov. 2018
Kære Frederikke, mange tak for de smukke ord. Jeg er glad for at vide, at du har haft et godt ophold på Hotel Murillo, og jeg vil være meget glad, hvis du beslutter dig for at komme tilbage. Med venlig hilsen Irene Rodrigo (Gæsteservice)

8/10 Udmærket

Claus

Synes godt om: Rengøring, service og personale, værelsets komfort
Hyggeligt, centralt, fin betjening og morgenmad
Havde bestilt standard værelse. Det var lille, mørkt, vindue ud til skakt, der gik 4 etager op. Sengen ganske lille. Bad om et andet, fik "superior". For en beskeden ekstra betaling fik vi et støre værelse, bedre og større seng, dør ud til egen terrasse, fri afbenyttelse af minibar. Lå på 4. sal. Kvarteret er spændende og centralt. Morgenmad glimrende. I receptionen mødte vi glade, og hjælpsomme folk. Hotellet er ikke i luksusklasse, og der var et par mangler på værelset, men det har også kun 2 stjerner. Prisen, ca 1.400 kr pr nat synes høj, men for en storby i højsæson vel ikke urimelig.
Overnattede 2 nætter i oktober 2018
Svar fra Guest Service den 26. okt. 2018
Kære gæst, mange tak for at dele din oplevelse med os. Jeg er glad for at vide, at receptionen fandt det værelse, der passer dig mest. Jeg vil være meget glad, hvis du beslutter dig for at komme tilbage. Hilsen,

10/10 Fremragende

Tsvetalina, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cute and authentic
Cute, authentic and always smiling personal. You should definitely visit it!
Overnattede 7 nætter i juni 2018
Svar fra Aida Valdés den 30. jun. 2018
Dear Guest, First of all thank you for your time in writing us a comment. We appreciate the annotation about our staff and that you should visit us. If you want to return to Seville we will be happy to assist you with a big smile. Greetings,

6/10 Okay

Jette, Danmark

Synes godt om: Overnatningsstedets tilstand og faciliteter
Hotel i det gamle kvarter i centrum.
Pænt rent og hyggeligt hotel beliggende i det gamle kvarter tæt på katedralen. God morgembuffet. Lidt besværligt med parkerings forhold da man må gå et stykke med bagagen. Hotellet har privat P-plads et stykke derfra.
Overnattede 1 nat i marts 2018
Svar fra Guest Service den 12. apr. 2018
Kære gæst, Mange tak for at give os en fantastisk kommentar. Jeg håber at få chancen for at byde dig velkommen i den nærmeste fremtid. Med venlig hilsen, Irene Rodrigo (Guest Service)

10/10 Fremragende

Kristine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt hotel, rent og meget central beliggenhed
Sevilla er en meget hyggelig by, meget at opleve samt stort udvalg af spisesteder.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel midt i Sevilla.
Et todages ophold med gode historiske og kulturelle oplevelser.

8/10 Udmærket

Sara

Synes ikke om: Rengøring, service og personale

10/10 Fremragende

Avneesh

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay at such a great location. Would recommend.
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 22. maj 2024
Dear Mr. Avneesh,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you had a good stay and would recommend us.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

4/10 Dårligt

Pedro Milian

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
El colchon extremadamente duro es como si estuvieras durmiendo en el piso, no puedes descansar, la banera no tiene seguridad, no tiene donde aguantarse. El resto bien, muy centrico
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 21. maj 2024
Estimado Sr. Pedro Milian,En primer lugar agradecemos su tiempo y sentimos que la experiencia con nosotros no fuera agradable. No tuvimos ninguna nota durante su estancia, estaríamos encantados de ofrecerle una solución porque su comodidad es muy importante para nosotros. Hemos tomado nota de sus comentarios para mejorar nuestras instalaciones y nuestro servicio. Esperamos que nos brinde la oportunidad de atenderlo nuevamente en alguna ocasión futura.Un saludo,Aida Valdés.

8/10 Udmærket

Mauricio

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy cara, baño muy pequeño.
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 21. maj 2024
Estimado Sr. Mauricio,Agradecemos su tiempo y que comparta su experiencia con nosotros.Sentimos que el baño y el precio no se encontraran a la altura de sus expectativas, queremos informarle que los precios se deben a la ubicación y que el fin de semana del 18 había un festival de música en Sevilla.Estaremos encantados de darle la Bienvenida en otra ocasión.Un saludo,Aida Valdés.

10/10 Fremragende

Ryan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and historic
Overnattede 1 nat i maj 2024
Svar fra Guest Service den 21. maj 2024
Dear Mr. Ryan,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

6/10 Okay

Veronica

Synes godt om: Service og personale
Synes ikke om: Rengøring
Great location. Friendly staff. Nice room, however; after checking in we felt that the bathroom could have been cleaned better.
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 20. maj 2024
Dear Ms. Veronica,Thank you very much for your time and sharing your experience with us.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.We are sorry that the cleaning did not meet your expectations, we have taken note to improve our service.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I chose this hotel for its location in the Santa Cruz Quarter, walkable to the main tourist sites. Although an older property, it is well maintained and obviously upgraded over the years. One downside was that the shower was tiny. The hotel is in a pedestrian zone, so you need to walk to where cars can pick up and drop off. Staff will call a taxi and the driver will come to hotel to walk you to where they are parked. Staff is very helpful. The breakfast buffet is good. I was happy with my three night stay. If I went back to Seville, I'd book it again.
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 19. maj 2024
Dear Ms. Sarah,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that our hotel met your expectations and you had a pleasant stay.On the other hand, we appreciate the mention of our staff who, as indicated, are always willing to help.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

10/10 Fremragende

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
convenient location, clean, excellent staff.
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 20. maj 2024
Dear Mr. Raymond,Thank you very much for your time and sharing your experience with us.We are pleased to know that you have been able to enjoy Seville thanks to our facilities and services.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes....

8/10 Udmærket

patricia

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Location was great. Lovely hotel. Rooms spacious but a bit dark. Buffet breakfast at lower level. Not worth the price. Can get breakfast at a local cafe for same price or cheaper. Staff Woking there wasn’t focused on customer service or satisfaction!
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 13. maj 2024
Dear Ms. Patricia,Thank you very much for your time and sharing your experience with us.We are sorry that the breakfast did not meet your expectations.Regarding the room, for our part, when we asked you about it and you inform us about your discomfort, we offered you a change of room to try to improve your experience.We are sorry to hear that you did not feel welcome and well cared for.We hope you allow us the opportunity to accommodate you again on some future occasion.All the best,Aida Valdes.

6/10 Okay

Alan

Synes godt om: Rengøring
Great location, but dinky room, barely functioning air-conditioning, and mediocre service staff.
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 12. maj 2024
Dear Mr. Alan,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your stay did not meet your expectations. We did not have a note during your stay, we would have been happy to offer you a solution because your comfort is very important to us.We are sorry that the room seemed small, for our part all the rooms have the established size for a 2-star Hotel in Spain.We are going to review the operation of the air to improve our facilities and services.Regarding the staff, let's see what could have happened, generally one of our best advantages is our treatment of the public.We hope you allow us the opportunity to accommodate you again in some future occasion..All the best,Aida Valdes

10/10 Fremragende

Teresita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 12. maj 2024
Dear Ms. Teresita,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

8/10 Udmærket

Francisco Javier

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La limpieza del baño , los mismos pelos encontrados , los mismos que cuando salimos, el rechinido de puertas se solucióna aceitándolas
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 12. maj 2024
Estimado Sr. Francisco Javier,Muchas gracias por su tiempo y compartir su experiencia con nosotros.Sentimos los inconvenientes que ha tenido durante su estancia, hemos tomado nota para mejorar nuestras instalaciones y servicios además de evitar que vuelva a ocurrir.Si quiere volver, no dude en contactar con nosotros.Un saludo,Aida Valdés.

6/10 Okay

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale
Rooms need to be updated. Old, shabby furniture.
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 11. maj 2024
Dear Ms. Barbara,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your stay did not meet your expectations. We have taken note about your comments to improve our installations and our service.We inform you that apart from the Hotel we also have Suites Murillo, renovated buildings, if you want to return do not hesitate to contact us about them.A greeting,Aida Valdés.

4/10 Dårligt

HUGO, Santa Clara

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Personnel was friendly and helpful. During our second stay the room was outdated, lighting was horrible, top shower head was missing, toilet flushing mechanism was broke and frequently stuck.
Overnattede 5 nætter i maj 2024
Svar fra Guest Service den 10. maj 2024
Dear Mr. Hugo,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your second stay was worse than the first time.We have taken note about your comments to improve our installations and our service.Thank you again very much for your time and patience.All the best.Aida Valdés.

8/10 Udmærket

Nasir

Rejste med partner
Small and quiet.
Overnattede 1 nat i maj 2024

8/10 Udmærket

ESPERANZA BETANCOURT

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Buena experiencia
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 10. maj 2024
Estimada Sra. Esperanza,Agradecemos que nos eligiera como opción para su viaje y que comparta su experiencia.Estaremos encantados de darle la Bienvenida en otra ocasión.Un saludoAida Valdés.

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay in this gorgeous and stylish hotel. It is very well located in the heart of the historical center, at walking distance from the alcazar, the catedral, shops, restaurants, the “Casa del Flamenco” and the arabs baths. I certainly would stay here again, though I must say that the beds are not the most comfortable and the WiFi is not very reliable. Other than that, MARVELOUS.
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Dear Ms. PatriciaThank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdés.

8/10 Udmærket

Ioana

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Priscilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice property in Santa Cruz!
Overnattede 1 nat i maj 2024
Svar fra Guest Service den 6. maj 2024
Dear Mr./Ms. Pricilla,Thank you very much for your time and sharing your experience with us.Looking forward to welcoming you back next time you are in Seville.All the best.Aida Valdés.

8/10 Udmærket

gianni

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buona
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Cara signora Gianni,Apprezziamo che tu ci abbia scelto come opzione per il tuo viaggio e che tu condivida la tua esperienza.Se vuoi ritornare, non esitare a contattarci.Ti auguro il meglio,Aida Valdés.

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is in the heart of old town. It is only accessible by walking through narrow alleys. With luggage, it is not easiest to get to. Our room is on ground floor with window open to alleyway. It could be noisy at a time. Room is clean and staff are friendly. Overall a good experience. Recommended.
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 2. maj 2024
Dear Mr. IanThank you very much for your time and for sharing your experience.As you mention, we are in a traditional neighborhood with narrow streets but quiet at night. We are sorry that this was an inconvenience for you with your suitcases, once you arrive at the Hotel it is a very nice neighborhood.Now that you explore the streets, if you want to return, do not hesitate to contact us.All the best,Aida Valdés.

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is most helpful and the room we had was clean nicely done. Only complaint is breakfast was typical British, not Spanish. Would recommend hotel to my friends!
Overnattede 1 nat i april 2024
Svar fra Guest Service den 2. maj 2024
Dear Ms. Pamela,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you would recommend the hotel to your friends and we hope they have as good a stay as you.Do not hesitate to contact us if you want to return or if they can come.All the best,Aida Valdés.

10/10 Fremragende

John Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, helpful staff and brilliantly located in the centre of Seville - highly recommended
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 2. maj 2024
Dear Mr. John Christopher,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you have had a pleasant stay with us.As you mention, we are in a great location to get to know the city and with any questions our staff is willing to help you.We will be happy to welcome you again on another occasion.All the best,Aida Valdés.

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff upgraded us from a one bedroom apartment which was nice to a luxurious 3rd floor suite in another building directly across from the entry to the Alcazar. We loved it, absolutely immaculate and so convenient. Staff is excellent.
Overnattede 1 nat i april 2024
Svar fra Guest Service. den 2. maj 2024
Dear Mr. Patrick,Thank you very much for your time and for sharing your experience.Our main desire is that our guest have the best possible experience.If you want to come back to Seville, do not hesitate to contact us.Best regards,Aida Valdés.

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location, close to town center.
Overnattede 1 nat i april 2024
Svar fra Guest Service den 26. apr. 2024
Dear Mr. Patrick,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.