Veranda

Anmeldelser af Abba Sevilla hotel

4 out of 5
Abba Sevilla hotel
Plaza de la Encarnación, 19, Seville, Sevilla

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 245 af i alt 306 anmeldelser" "
Bedømmelse på 8 − Udmærket. 50 af i alt 306 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 306 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 306 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 306 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Camilla

Synes godt om: Værelsets komfort
Great location
Brilliant location in the Old town. Breakfast not very special. Nice rooms - but do not spend money upgrading to junior suite.
Overnattede 5 nætter i oktober 2023
Svar fra José María Gómez, General Manager den 15. nov. 2023
Dear Camilla,We thank you for taking the time to provide us with your feedback.While we are delighted that our location was ideal for you, we regret your stay wasn't entirely satisfying. We'd like to know what we could do to make your breakfast experience more enjoyable on your next visit and would welcome any suggestions you may have.We hope to welcome you back in the future. Best wishes,José María Gómez, General Manager

8/10 Udmærket

Per

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alle pengene værd
Fantastisk beliggenhed Morgenmaden super fin men stort udvalg Fine faciliteter Kommer bestemt gerne igen
Overnattede 4 nætter i marts 2023
Svar fra José María Gómez, General Manager den 28. apr. 2023
Kære Claus.Mange tak for du gav dig tid til at anmelde dit ophold på abba Sevilla.Vi er enormt glade for at høre, at du nød dit ophold her på abba Sevilla og at du fremhæver at det var alle pengene værd, samt plus ved vores beliggenhed, faciliteter og morgenmad, men især at du varsler din genkomst gør os enormt stolte. Vi håber kufferten blev fyld op med en masse gode minder du vil huske længe.Vi glæder os meget til at byde dig velkommen på hotellet igen.José María Gómez, General Manager

8/10 Udmærket

Ivan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, men morgenmad var under middel
Overnattede 4 nætter i september 2022

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi har haft en dejligt ophold på ABBA hotel i Sevilla. MEN!! Vi bestilte en Suite prestige værelse med terrasse. På jeres hjemmeside( og ABBA hotels egen hjemmeside var der afbildet et lyst værelse med udsigt over byen med sidde område mm og et areal på ml 53-73 m2. Det lidt mørke værelse vi fik var ca 20-25 m2 ingen siddeområde og en terrassedør ud til en dog fin terrasse, der desværre ikke havde udsigt over byen som billederne på jeres hjemmeside viste!! Vi har rejst meget igennem jer( se rewards) og jeg vi betegne vores værelse på ABBA hotel som et stort dobbelt/superior værelse. Og med den pris vi betalte er vi nok liidt skuffede over værelset og dette har vi nævnt til hotellet ved udtjekning. Som sagt, havde vi et dejligt ophold m/ pool / terrasse mm, men der er absolut plads til forbedringer mht værelset.Vi er ikke færdige med, at udforske Sevilla og vil gerne tilbage på ABBA hotel, MEN SÅ ER DET PÅ VÆRELSE 515, SOM ER DET VÆRELSE I AFBILDER PÅ JERRS HJEMMESIDE!! Mvh Brian Barslund
Overnattede 3 nætter i juni 2022
Svar fra José María Gómez, General Manager den 23. jun. 2022
Kære Brian. Vi takker mange gange for anmeldelsen af jeres ophold hos os her på Abba Sevilla Vi er glade for at høre i havde en god ferie og et dejligt ophold hos os. Vi er kede af at værelset ikke levede op til forventningerne og vi har noteret os problematikken så i forhåbentligt er de sidste der chekker ud med den oplevelse. Det er dog glædeligt at vi modtager så flot en karakter til trods for det, og vi håber det samlede minde om opholdet vil være båret af det positive. Vi håber på, at få lov at byde jer velkommen tilbage en anden gang. José María Gómez, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2022
Svar fra José María Gómez, General Manager den 1. jun. 2022
Dear Guest Many thanks for this high rating. We are glad your stay was perfect. We hope to welcome you back for a return visit, Best regards, José María Gómez, General Manager

10/10 Fremragende

Kaj Korfits

Overnattede 6 nætter i maj 2022

10/10 Fremragende

Uffe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel, pænt og rent med god service.
Overnattede 1 nat i oktober 2021
Svar fra José María Gómez, General Manager den 29. okt. 2021
Kære Uffe. Tusinde tak for din fine anmeldelse af dit ophold på Abba Sevilla. Vi er rigtig glade for at høre at du nød dit ophold her på Abba Sevilla, og at du fremhæver os som et pænt super hotel med en service der er god gør os glade. Vi håber du havde nogle gode dage i Sevilla og hos os. Det vil altid være os en glæde at sige velkommen tilbage en anden gang. José María Gómez, General Manager

10/10 Fremragende

Eduardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property and location within walking distance to attractions, shopping, and dining options. Easy access to bus service to Seville train station. Roof top bar offers excellent views of the city and Cathedral. Hotel staff service was exceptional.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location. Nice room and bathroom. Enjoyed the rooftop bar/lounge
Overnattede 1 nat i april 2024

10/10 Fremragende

Taylor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice comfortable hotel very close to shopping, restaurants, and sights. We would stay here again. And the breakfast was terrific.
Overnattede 2 nætter i maj 2024
Svar fra José María Gómez, General Manager den 13. maj 2024
Dear Taylor,Thank you for such a great review.It is truly gratifying to know that you found our hotel to be comfortable and appreciated the proximity to local shops, restaurants, and cultural sights. We're also thrilled that our breakfast selection impressed you and contributed to a memorable stay.Our team takes great pride in maintaining a high standard of cleanliness and service, and we're pleased these aspects stood out to you during your time with us. At abba Sevilla, we are committed to ensuring that our guests have a pleasant and comfortable experience, and your acknowledgment of our room amenities and overall hotel condition is a testament to our efforts.Thank you once again for choosing abba Sevilla, and for recommending us to future travelers. We take great pleasure in knowing that we've met your expectations and that you would consider staying with us again.We look forward to a return visit from you in the future.Best wishes,José María Gómez, General Manager

10/10 Fremragende

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved this hotel. The staff/service were excellent. Our room was wonderful and they upgraded us to a suite for free. It was very large and beautiful. I loved the gym as well. It was very clean and fairly large. We also enjoyed cocktails, tapas, and the beautiful view from the rooftop bar. Fabulous location right in the center. So convenient to shops, restaurants, and historic landmarks. We also enjoyed great access to taxi service so close to the property which was great for us with our baggage. A Wonderful stay!
Overnattede 1 nat i maj 2024
Svar fra José María Gómez, General Manager den 13. maj 2024
Dear Ann,Thank you for such a positive review.It brings us immense joy to learn that you were delighted with the exceptional service our team provided, and that the complimentary upgrade to a suite added to the beauty of your stay. Our commitment to cleanliness and providing well-appointed amenities is reflected in your satisfaction with the room.The positive remarks about our fitness facilities and the inviting atmosphere at our rooftop bar, with its panoramic views, are greatly appreciated. We take pride in the central location of abba Sevilla, facilitating convenient access to the city's vibrant shops, restaurants, and historic landmarks, as well as taxi services for our guests' ease.Your wonderful experience is what we strive for every day, and we are glad that our efforts have resonated so well with you. Rest assured that your kind words will be shared with the entire team, who take great pleasure in ensuring our guests' comfort and happiness.It would be our pleasure to have you return on another occasion. Very best wishes,José María Gómez, General Manager

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central to all attractions in Seville. Phenomenal roof top bar, but be sure to reserve because it is open to the public and fills up quickly. The views are probably some of the best in town. Good breakfast buffet. Rooms are very nice, modern, spacious and clean. We had a superior room with a small courtyard. It is enclosed as advertised so don’t expect a view. But we enjoyed the feature because it is quiet and very secluded. One suggestion though. Cushions for the patio chairs would be appreciated and some plants on the wall and ledges would make the place more charming and welcoming.
Overnattede 4 nætter i april 2024
Svar fra José María Gómez, General Manager den 6. maj 2024
Dear Marc,Thank you for such a great review.We are thrilled to hear that you found our central location convenient for exploring the city's attractions and that our rooftop bar, abba's terraSeta, offered you some of the best views in town. It is wonderful to know that you enjoyed the breakfast buffet and found our rooms to be both modern and clean.Your feedback regarding the superior room with a small courtyard is greatly appreciated. We take note of your suggestions for cushions and some greenery to enhance the charm of the space. Your comfort and satisfaction are of utmost importance to us, and we will consider your recommendations for future improvements.At abba Sevilla, we strive to provide a tranquil oasis in the heart of the city, and we are pleased that you appreciated the quiet and seclusion of your room. Thank you for highlighting the modern amenities and spaciousness that contributed to a pleasant stay. We hope to have the pleasure of serving you again and providing another memorable experience.We look forward to a return visit from you in the future.Best wishes,José María Gómez, General Manager

10/10 Fremragende

Andres

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
This property was great - location was great, easy to walk to different sites. fantastic breakfast and great service. Will stay again!
Overnattede 1 nat i april 2024
Svar fra José María Gómez, General Manager den 30. apr. 2024
Dear Andres,Thank you for such a great review.It is a joy to learn that our strategic location provided the convenience you needed to explore the vibrant city of Seville with ease. We're also thrilled that you enjoyed the fantastic breakfast offerings and that the service met your expectations. Abba Sevilla is committed to delivering memorable experiences and we are humbled by your intentions to return. Thank you once again for choosing to stay with us and for your kind words.We look forward to a return visit from you in the future.Best wishes,José María Gómez, General Manager

8/10 Udmærket

David

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a beautiful hotel, very well appointed with an excellent restaurant, bar and small pool area that was lovely and quiet. Unfortunately, we were assigned the first floor room directly above the restaurant and the noise of closing and opening the facility was quite disturbing to our sleep with moving heavy furniture and signage across the sidewalk. One star had to be docked from the score because there was no running water for several hours on one morning. We had a reservation for a tour we could not cancel or delay, and had to run out without freshening up that day. This could have been very upsetting to other guests, as the Flamenco fair was going on, and I imagined how upsetting it would be for someone with plans to get dressed up for photos and have no running water! Anyhow, the hotel kindly compensated us with a free breakfast the next day, and all was well! The view of the “Mushroom” structure was great, and the staff were helpful and friendly.
Overnattede 3 nætter i april 2024
Svar fra José María Gómez, General Manager den 30. apr. 2024
Dear David, Thank you for taking the time to review your stay.We are delighted to hear that you found our hotel beautiful and well-appointed, and that the amenities such as the restaurant, bar, and pool area met your expectations for a serene environment.We regret to hear that your rest was disturbed by noise from the restaurant below your room. Please rest assured that we strive to maintain a tranquil atmosphere for all our guests, and we take your comments seriously as part of our ongoing efforts to improve our services. Regarding the unexpected water outage you experienced, we understand the inconvenience this may have caused, especially during an event as significant as the Flamenco fair. We are grateful for your understanding and acceptance of our gesture to offer a complimentary breakfast as an apology for this rare inconvenience.It pleases us greatly that the view of the iconic Metropol Parasol from your room added a unique charm to your stay, and that our staff provided you with friendly and helpful service. These aspects are indeed among the highlights of abba Sevilla, and we are proud to hear that they contributed positively to your overall experience.We are looking forward to welcoming you again. All the best!José María Gómez, General Manager

10/10 Fremragende

Faheera

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was great experience … staff was extremely helpful and tried their best to accommodate all the customers . Very close to shopping and transportation. Will love to stay again 😊
Overnattede 2 nætter i april 2024
Svar fra José María Gómez, General Manager den 25. apr. 2024
Dear Guest, Thank you for this great review.It is heartwarming to learn that our staff's dedication to service excellence greatly contributed to your wonderful experience. The proximity to shopping and convenient transportation options is indeed one of the many aspects our guests cherish. It's delightful to know you're considering a return stay, and we can't wait to welcome you back.Thank you once again for choosing abba Sevilla for your stay in the heart of the city. We pride ourselves on maintaining the pristine condition of our hotel and are glad you appreciated it.We look forward to welcoming you back soon. Kind regards,José María Gómez, General Manager

8/10 Udmærket

Deborah

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Plus points: Hotel conveniently placed, helpful reception desk staff, clean and quiet room. Could improve on: Disappointed that as a hotel guest we weren’t able to use rooftop bar; staff seemed stressed and weren’t particularly helpful.
Overnattede 1 nat i april 2024
Svar fra José María Gómez, General Manager den 19. apr. 2024
Dear Deborah, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our reception staff helpful, reflecting our commitment to providing a welcoming environment.We regret to hear about your disappointment concerning the rooftop bar access. Please know that our guests' comfort is our top priority, and we strive to ensure all facilities are accessible whenever possible. In regards to our team, we apologize if our service did not meet your expectations. We are continually training our staff to ensure every guest feels supported and cared for during their stay.Your kind words about the cleanliness of your room and the overall condition of abba Sevilla are greatly appreciated. We are committed to maintaining high standards for our guests' enjoyment and satisfaction.We hope to welcome you back. Best wishes,José María Gómez, General Manager

10/10 Fremragende

Tine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect hotel met ideale ligging tov winkels en bezienswaardigheden. Alles is te voet te doen. Zeer vriendelijk personeel die veel moeite doet om je verblijf zo aangenaam mogelijk te maken. Een aanrader!
Overnattede 4 nætter i april 2024
Svar fra José María Gómez, General Manager den 12. apr. 2024
Beste Tine, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons zeer te horen dat onze centrale ligging bij heeft gedragen aan een ideale ervaring en dat alle bezienswaardigheden gemakkelijk te voet bereikbaar waren. We zijn ook trots op ons toegewijde personeel en het feit dat hun inspanningen erkend worden, is voor ons een grote motivatie. Het is altijd ons doel om een verblijf zo aangenaam mogelijk te maken, en uw aanbeveling wordt zeer gewaardeerd.We hopen u in de toekomst weer te mogen verwelkomen in het hart van Sevilla.Graag tot een volgende keer!Met vriendelijke groeten,José María Gómez, General Manager

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Abba Sevilla hotel is superb. It’s a very well presented, clean hotel, excellently positioned for exploring all the main attractions that Seville has to offer, but the real star of the show has got to be the rooftop bar, which provides a spectacular panoramic view of the city and a very attentive team of staff on hand to serve a range of food and drinks. Big shout out to Diego who was always so welcoming each time we visited the bar.
Overnattede 4 nætter i marts 2024
Svar fra José María Gómez, General Manager den 12. apr. 2024
Dear Richard,Thank you for sharing your kind review.We're thrilled to hear that our hotel's presentation and cleanliness met your expectations and contributed to a superb experience. The location of our hotel is indeed perfect for exploring Seville's attractions, and we're glad you took full advantage of it.Our rooftop bar, abba's terraSeta, is indeed a gem with its spectacular panoramic views of Las Setas and the Giralda, and we're delighted that you enjoyed the ambiance and service there. Diego, along with the rest of our team, strives to provide a welcoming and attentive service to all our guests, and your shout-out to him is greatly appreciated.The positive impressions you've shared are the exact experiences we aim to provide to all our guests, and it's heartwarming to know we've succeeded with your stay.We look forward to the pleasure of welcoming you back.Our kindest regards,José María Gómez, General Manager

8/10 Udmærket

Leslie

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The door that opens to the outside is not safely attached. Afraid to open to let the fresh air in.
Overnattede 4 nætter i marts 2024
Svar fra José María Gómez, General Manager den 5. apr. 2024
Dear Leslie,Thank you for taking the time to share this review of your stay.We are pleased to hear that you found our service to be commendable and our rooms clean during your visit. We regret to hear about your concerns regarding the door to the outside. Please rest assured that the safety and security of our guests are of paramount importance to us, and we will investigate the matter promptly. Additionally, we would like to address your comments on the hotel condition. As a relatively new establishment, opened in September 2021, we continuously strive to maintain our facilities to the highest standards and your feedback is instrumental in this process.We hope these aspects did not detract significantly from your overall experience and that you were able to enjoy the other amenities we offer, including our 24-hour front desk service and outdoor swimming pool available during the summer season.We hope that we have the pleasure of seeing you again in the near future. Kind regards,José María Gómez, General Manager

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Carla

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Fantastic location! Right off the pedestrian zone and next to the Mushrooms. Easy bus ride to/from the train station (#32). 10-15 minute walk to Cathedral and Alcázar all via pedestrian area. Room and bathroom were spacious. Hotel staff were professional and helpful. Breakfast had many options including gluten free. The rooftop restaurant /bar was amazing. Would stay here again!
Overnattede 3 nætter i marts 2024
Svar fra José María Gómez, General Manager den 13. mar. 2024
Dear Carla, Thank you very much for this kind review.We're thrilled to hear that our location served you well, right next to the iconic Mushrooms and within a short stroll to the Cathedral and Alcázar. It's wonderful to know that you found the room and bathroom spacious and our staff professional and helpful. Your compliments on the breakfast variety, including gluten-free options, are greatly appreciated. We're also delighted that the rooftop restaurant and bar added a special touch to your stay.We look forward to the pleasure of welcoming you back in the future. Kind regards,José María Gómez, General Manager

10/10 Fremragende

Bing, Highland Park

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, great staff, clean room, good breakfast, nice rooftop.
Overnattede 2 nætter i februar 2024
Svar fra José María Gómez, General Manager den 4. mar. 2024
Dear Bing,Thank you for your kind review of your recent stay at our hotel.We are thrilled to hear that our location served you well and that our team made a positive impression. It's also wonderful to know that the cleanliness of your room met your expectations and that our breakfast offerings were to your liking. The rooftop is indeed a highlight, and we're glad you enjoyed it. We look forward to welcoming you again.Best regards,José María Gómez, General Manager

10/10 Fremragende

Alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Julie

Overnattede 3 nætter i februar 2024

8/10 Udmærket

STEVEN

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
*
Overnattede 5 nætter i februar 2024

10/10 Fremragende

MIGUEL ANGEL

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hotel, buenas habitaciones y muy bien ubicado
Overnattede 3 nætter i januar 2024
Svar fra José María Gómez, Director general den 31. jan. 2024
Apreciado Miguel Ángel,Muchas gracias por sus comentarios.Nos alegra saber que la limpieza de las habitaciones cumplió con sus expectativas, algo a lo que damos especial importancia en nuestro servicio diario. Es gratificante también que destaque la condición del hotel diseñado con una estética contemporánea. Estamos complacidos de que resaltara nuestra ubicación en el corazón de Sevilla, junto al Metropol Parasol y que esto haya contribuido a una experiencia agradable durante su estancia.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,José María Gómez, Director general

10/10 Fremragende

Ana Caroline

Overnattede 3 nætter i januar 2024

10/10 Fremragende

shabnam

Overnattede 1 nat i januar 2024

10/10 Fremragende

M A R

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect for a city break
Perfect location to see all the sights of Seville. Friendly staff. Clean & tidy. Great roof top bar & food was very good. We’d stay again.
Overnattede 4 nætter i januar 2024
Svar fra José María Gómez, General Manager den 14. jan. 2024
Dear Guest,Thank you for sharing such positive feedback following your stay with us.We're delighted to hear that our prime location facilitated your exploration of Seville's sights and that our team's friendliness contributed to a positive stay. It is wonderful to know that you found our hotel clean and tidy, as daily housekeeping is a standard we pride ourselves on. Your commendation for our rooftop bar and the quality of food is very much appreciated; it's indeed a space we've designed for guests to unwind and enjoy the views of Las Setas and the Giralda. We're also thrilled to learn that you would consider staying with us again.It would be a pleasure to have you return on your next visit to Seville. Kind regards,José María Gómez, General Manager

8/10 Udmærket

Adrian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra José María Gómez, General Manager den 14. jan. 2024
Dear Adrian,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,José María Gómez, General Manager

10/10 Fremragende

Carmen Marcela

Excellent location and the hotel is by far nicer than the photos on web page. Walking distance to the top sites and with a taxi stand right in front of the entra e of the hotel.
Overnattede 2 nætter i januar 2024
Svar fra José María Gómez, General Manager den 14. jan. 2024
Dear Carmen Marcela,Thank you for sharing your opinion after your recent stay.We're thrilled to hear that our hotel exceeded your expectations and that you found the location convenient for exploring the city's top sites. It's wonderful to know that our proximity to taxi services added to the ease of your stay.We look forward to welcoming you back.Kind regards,José María Gómez, General Manager

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Hotel
Lovely hotel in the heart of Old Town. Very nice.
Overnattede 2 nætter i januar 2024
Svar fra José María Gómez, General Manager den 10. jan. 2024
Dear Gregory,Please accept our sincere thanks for this kind review.We're glad to hear that the location of our hotel in the heart of the Old Town made your visit to the city truly special. It's wonderful to know that you found the room cleanliness to be impeccable and the overall condition of our hotel to meet your standards of excellence. We also appreciate the score regarding our service and room comfort, as our team strives to provide an unparalleled stay for our guests.We look forward to welcoming you again.Best regards,José María Gómez, General Manager

10/10 Fremragende

Miriam

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Servizi per famiglia top
Overnattede 1 nat i januar 2024
Svar fra José María Gómez, General Manager den 8. jan. 2024
Gentile Miriam,La ringraziamo per aver recensito il nostro hotel.Siamo lieti di sapere che ha apprezzato la pulizia delle camere e la condizione dell'hotel, entrambi aspetti ai quali attribuiamo grande importanza per assicurare un soggiorno piacevole ai nostri ospiti. La ringraziamo altresì per avere sottolineato l'eccellente qualità del nostro servizio e la completezza delle amenities in camera, frutto del nostro impegno a fornire un'esperienza confortevole e soddisfacente.Saremo lieti di poterla accogliere di nuovo presso il abba Sevilla in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.José María Gómez, General Manager

10/10 Fremragende

Tracy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra José María Gómez, General Manager den 5. jan. 2024
Dear Tracy, Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will visit us again in the future. Kind regards,José María Gómez, General Manager

8/10 Udmærket

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Abba dabba doo
Clean. friendly, quick elevator, overall very satisfied. One catch is breakfast and this might be a European business practice slash cultural thing. Upon check in you get the option to pay E13 for bfast ( we stayed 5 days). If not, it's E17 each time. We had some schedule conflicts and missed bfast 2 days. No alterations to the one-time offer at check in. Even if you give them 2 days heads up. In the end it cost us more to choose the lower cost, it depends on if your schedule is rock solid.
Overnattede 5 nætter i december 2023
Svar fra José María Gómez, General Manager den 5. jan. 2024
Dear Deborah, Thank you for this review of your recent stay.We're delighted to hear that you found our hotel clean, our staff friendly, and the elevator service to your satisfaction. It's always rewarding to know that our efforts to maintain the highest standards of cleanliness and service are recognized. Regarding the breakfast pricing, we appreciate your feedback. We strive to provide a variety of options and our breakfast buffet is priced at 17 per person, with promotional offers available. We understand that plans can change and will take your comments into consideration as we continuously work to enhance our guest experience.We look forward to the pleasure of seeing you again. Best regards,José María Gómez, General Manager

10/10 Fremragende

Juan, Boynton Beach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very helpful. Their recommendations for dinning was excellent. The place is very well situated and the room was clean with a comfortable bed. Recommended!
Overnattede 2 nætter i december 2023
Svar fra José María Gómez, General Manager den 31. dec. 2023
Dear Juan,Please accept our sincere thanks for this kind feedback.We're delighted to hear that our staff's dining recommendations hit the mark and contributed to an enjoyable stay. It's wonderful to know that our prime location added value to your visit, and we're glad that you appreciated the cleanliness and comfort of your room. Your satisfaction with our service is a testament to the dedication of our team.It would be a pleasure to welcome you back on a future occasion. Best wishes,José María Gómez, General Manager

10/10 Fremragende

Armando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!!
Overnattede 3 nætter i november 2023
Svar fra José María Gómez, General Manager den 27. nov. 2023
Cher Armando,Tous nos remerciements pour ce commentaire positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce serait un plaisir de vous recevoir une fois encore pour une expérience tout aussi positive. Bien à vous,José María Gómez, General Manager

6/10 Okay

Paula

Overnattede 4 nætter i november 2023
Svar fra José María Gómez, General Manager den 14. dec. 2023
Estimada Paula, Muchas gracias por su reciente visita al abba Sevilla.Muchas gracias por elegir nuestro hotel para pasar estos días en Sevilla.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria. Nos hubiera gustado conocer sus impresiones, para saber en qué puntos no hemos conseguido estar a la altura de sus expectativas.Esperamos sinceramente poder tener la ocasión de darle nuevamente la bienvenida. Atentamente,José María Gómez, General Manager

10/10 Fremragende

Michael

Overnattede 1 nat i september 2023

10/10 Fremragende

Aldo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy limpio y exepcional servicio
Overnattede 2 nætter i november 2023
Svar fra José María Gómez, General Manager den 15. nov. 2023
Estimado Aldo,Nos alegra sobremanera recibir su positivo comentario.Nos complace saber que encontró nuestras instalaciones muy limpias y que nuestro servicio fue excepcional. Trabajamos arduamente para mantener un alto nivel de limpieza y un servicio de calidad para todos nuestros huéspedes.Agradecemos sus comentarios positivos sobre la comodidad de nuestras habitaciones y las amenidades que ofrecemos. Nuestro objetivo es brindar una estancia agradable y confortable a todos nuestros huéspedes.Esperamos que nos vuelva a visitar muy pronto. Atentamente,José María Gómez, General Manager

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i oktober 2023
Svar fra José María Gómez, General Manager den 29. okt. 2023
Dear Patricia,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best regards,José María Gómez, General Manager

10/10 Fremragende

susan

Synes godt om: Overnatningsstedets tilstand og faciliteter
The staff was very friendly and the location was right in the city center area The room view was not great (into the center) bit everything else was wonderful!!!
Overnattede 1 nat i oktober 2023
Svar fra José María Gómez, General Manager den 28. okt. 2023
Dear Susan,Thank you for reviewing your recent stay with us.It's a pleasure to know that you found our location convenient. We have noted your comment and although we are glad this did not take away from your stay we regret any inconvenience; our team are always happy to find the room that best suits your requirements.We truly hope that you will return for yet another memorable experience. All the best,José María Gómez, General Manager

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient stay!
We enjoyed the comfort of our room. We had a huge private terrace - but had no view. And was visible from the rooftop bar. The room was comfortable and had everything we needed. The hotel was situated in a very convenient area - so walkable and a pleasant area. There is a breakfast bagel shop right on the corner. And the restaurant right beside Abba is delicious! Also, Quite close to the cathedral. Be sure to get your tickets for early in the day. We began our tour at 5:00pm and ran out of time! ( Tip!). We enjoyed the pool one day and the drinks are very reasonable. We would return!
Overnattede 2 nætter i oktober 2023
Svar fra José María Gómez, General Manager den 22. okt. 2023
Dear Robin, Thank you for sharing your feedback following your recent stay.We are delighted that you had a pleasant stay and that you found our location to be ideal in close proximity to many of the tourist attractions of the city.We are also glad that you appreciated our high standards and that our tasty and varied breakfast buffet lived up to your expectations.We do have varying categories of rooms with different views and would have been happy to help you find a room better suited to your requirements. Please let us know your preferences on your next visit.We do hope to welcome you back for an improved experience. Best wishes,José María Gómez, General Manager

10/10 Fremragende

Irene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, very comfortable hotel, clean and new.
Overnattede 5 nætter i oktober 2023
Svar fra José María Gómez, General Manager den 22. okt. 2023
Dear Irene.Thank you very much for sharing your positive review.We are thrilled to hear that you found our location to be excellent and appreciated the comfort and cleanliness of our hotel. Our team takes pride in maintaining a high standard of cleanliness and ensuring that our guests have a comfortable stay in our modern rooms. It's wonderful to know that our efforts contributed to your positive experience.Wishing you all the best and looking forward to your next visit,José María Gómez, General Manager

10/10 Fremragende

António

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Abba Sevilla hotel excelente
Hotel com localização excelente permitindo visitar a pé todos os pontos de interesse da zona antiga. Quarto confortável, limpeza ótima, staff muito simpático e prestável. Recomendo mesmo.
Overnattede 2 nætter i oktober 2023
Svar fra José María Gómez, General Manager den 29. okt. 2023
Caro Antonio,Agradecemos a sua consideração.Ficamos muito contentes em saber que você apreciou a localização do nosso hotel, permitindo visitar a pé os principais pontos de interesse da cidade. É ótimo saber que você encontrou conforto em nosso quarto e que a limpeza atendeu às suas expectativas. Além disso, agradecemos seus elogios à nossa equipe, que se esforça para oferecer um serviço simpático e prestativo aos nossos hóspedes.Esperamos ter a oportunidade de o rever brevemente.Com os melhores cumprimentos,José María Gómez, General Manager

10/10 Fremragende

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel in Seville
Lovely upmarket hotel in the middle of Seville Rooms very comfortable and high quality beds, linen and furnishings Staff really friendly Great Rooftop bar albeit pricey to match
Overnattede 1 nat i september 2023
Svar fra José María Gómez, General Manager den 16. nov. 2023
Dear Wendy,Thank you for taking the time to share your review.We are delighted to hear that you found our rooms comfortable and appreciated the high-quality beds, linen, and furnishings. Our team takes pride in providing friendly service, and we are glad that it contributed to your enjoyable stay. It's great to know that our rooftop bar was a highlight for you, even though you found the prices a bit high. We strive to offer a unique atmosphere and exceptional views, which sometimes come with a premium cost.We hope that you will stay with us again in the future. Best wishes,José María Gómez, General Manager

10/10 Fremragende

Penelope

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an excellent choice for both a group of friends and later, a family stay. Room very clean and comfortable and simple in decor. Hotel staff exceptionally friendly and helpful. Roof terrace had great views, and was only place we ate. Food and drinks lovely from terrace. Right von the centre of where you want to be.
Overnattede 3 nætter i oktober 2023
Svar fra José María Gómez, General Manager den 16. nov. 2023
Dear Penelope,Thank you for taking the time to review your stay.We are thrilled to hear that you found our rooms clean, comfortable, and well-decorated. Our dedicated staff truly appreciates your kind words about their friendliness and helpfulness. It's great to know that you enjoyed the views, food, and drinks from our rooftop terrace, as we strive to provide a memorable experience for our guests. Our central location indeed makes it easy for guests to explore the city and its attractions.It would be a pleasure to welcome you back. Best wishes,José María Gómez, General Manager

10/10 Fremragende

Philip

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, everything excellent apart from service in roof bar which was poor on 3 occasions
Overnattede 4 nætter i september 2023
Svar fra José María Gómez, General Manager den 3. okt. 2023
Dear Philip, Thank you for your review.We are pleased that, overall, you had an enjoyable stay with us and appreciated our high standards.All feedback is appreciated as listening and learning from our guests is key to us meeting our guests’ expectations and we will be reviewing your comment with our team.We hope to welcome you back. Best wishes,José María Gómez, General Manager

10/10 Fremragende

Françoise

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
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Overnattede 2 nætter i september 2023