Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
Anmeldelser
7,6
Godt
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 482 af i alt 1249 anmeldelser" "
10 - Fremragende
482
Bedømmelse på 8 − Udmærket. 351 af i alt 1249 anmeldelser" "
8 - Udmærket
351
Bedømmelse på 6 − Okay. 206 af i alt 1249 anmeldelser" "
6 - Okay
206
Bedømmelse på 4 − Dårligt. 100 af i alt 1249 anmeldelser" "
4 - Dårligt
100
Bedømmelse på 2 − Forfærdeligt. 110 af i alt 1249 anmeldelser" "
2 - Forfærdeligt
110
8,2/10
Rengøring
8,2/10
Service og personale
7,8/10
Faciliteter
7,8/10
Overnatningsstedets tilstand og faciliteter
8,4/10
Miljøvenligt
Anmeldelser
6/10 Okay
Rochelle
Rejste med familie, Rejste i en gruppe
29. maj 2024
Synes godt om: Rengøring, service og personale
Likes: The staff was excellent and very friendly. The grounds and pool areas were clean and beautiful. The dinners at the restaurants were great, especially the Asian restaurant!
Dislikes: The bed was worse than sleeping on the floor. The breakfast was mediocre at best. The lunch options at the sports bar looked questionable. Staff should inform guests that fraternizing between the two resorts is prohibited. I was there for a wedding and because we didn’t have the "right" arm band we couldn't hang out with our friends that stayed at the Palace.
Rochelle
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Donna Hopkins
Rejste med familie
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was well kept and beautiful. Room and bathroom were clean. (Shower was not well lit.) Staff were friendly. Shows were fun.
Donna Hopkins
Overnattede 7 nætter i maj 2024
2/10 Forfærdeligt
Cynthia
Rejste med familie og småbørn
28. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mold on beds & boxspring
Cynthia
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Nyna
Rejste i en gruppe
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have been there twice and I love it
Great place
Nyna
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Esther
Rejste med familie
27. maj 2024
Very nice i love it
Esther
Overnattede 3 nætter i maj 2024
6/10 Okay
Shantel
Rejste med partner
27. maj 2024
Synes godt om: Service og personale
Overall, it was OK
Shantel
Overnattede 5 nætter i maj 2024
2/10 Forfærdeligt
Randy A
Rejste med familie, Rejste med familie og småbørn
27. maj 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Safety concern with rooms- my room key given to another guest- happened twice. Entire property is not maintained- rooms horrible.
Randy A
Overnattede 5 nætter i maj 2024
2/10 Forfærdeligt
Boadnarine
Rejste med familie
27. maj 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property Not updated, had a major room security scare, not corrected, happened twice- stranger given my key and entered room while my kids there.
Boadnarine
10/10 Fremragende
Allison
Rejste i en gruppe
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My best friend and I came here and had the BEST time. The resort is beautiful, the food is great and the staff are amazing! Would definitely come back.
Allison
Overnattede 6 nætter i marts 2024
8/10 Udmærket
Ketulkumar, Monroe Township
Rejste i en gruppe
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All ok but they can do better with customer service & reception (check-in etc)
Ketulkumar
Overnattede 3 nætter i april 2024
10/10 Fremragende
josue
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
josue
Overnattede 6 nætter i maj 2024
10/10 Fremragende
Robin
Rejste med familie, Rejste i en gruppe
26. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property was simply amazing . I booked a trip for my family to stay for a week and I promise nothing could have made this trip better ! The staff were super nice and helpful. It was a good time everyday. I wish I could go back already.
Robin
Overnattede 6 nætter i maj 2024
2/10 Forfærdeligt
Amarnath G, Iselin
Rejste med familie og småbørn
25. maj 2024
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Checked someone else into my room at 10PM while my granddaughters are asleep. At 10PM a complete stranger opened the door to my room and walked in. My 12 and 13 yr old granddaughters were asleep in there. Thankfully, their mom was in there with them and awake.
Amarnath G
Overnattede 5 nætter i maj 2024
Svar fra Online Reputation Manager den 29. maj 2024
Dear Amarnath G,Thank you for sharing your feedback regarding your recent stay.We truly apologize for the mentioned situation. Our managers are working constantly to prevent this kind of incident as our aim is providing friendly and sincere hospitality and make our guests feel at home.We really hope that there were also many positive aspects of your stay and you allow us the opportunity to host you again soon and share a better experience! Sincerely,Hotel Riu GuanacasteOnline Reputation Manager
6/10 Okay
Elaine
Rejste med familie
25. maj 2024
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property needs remodelación
Elaine
Overnattede 4 nætter i maj 2024
Svar fra Online Reputation Manager den 29. maj 2024
Dear Elaine,Thank you for sharing your experience with us!We have of course passed your comments to the relevant department as we really hope that we will have the opportunity to welcome you back again for a more satisfying experience.We wish you all the best,Hotel Riu GuanacasteOnline Reputation Manager
2/10 Forfærdeligt
nicole
Rejste med familie
23. maj 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is old and needs a full upgrade & more English or bilingual staff. The rooms are not cleaned well; bedding was not changed daily. I saw a staff spit on the floor. ….just nasty. The place gives you a dirty feeling.
nicole
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Judith
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Judith
Overnattede 3 nætter i marts 2024
6/10 Okay
Nadiya
Rejste med familie
22. maj 2024
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This property definitely needs renovation, upgrades, especially rooms.
Nadiya
Overnattede 5 nætter i maj 2024
Svar fra Hotel Riu Guanacaste den 23. maj 2024
Dear Nadiya,We really appreciate you taking the time to share your feedback with us.We are disheartened to read that your stay did not exceed expectations and that you were unable to feel entirely relaxed during your time with us.We will do what we can within our power to work on these issues, therefore, we will share your impressions to our team and we hope we have the opportunity of welcoming you back in the future to impress you.Best Regards,Hotel Riu GuanacasteOnline Reputation Manager
2/10 Forfærdeligt
sara
Rejste med partner
20. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My bed& elevator bathroom
sara
Overnattede 5 nætter i maj 2024
Svar fra Hotel Riu Guanacaste den 23. maj 2024
Dear Sara,Thank you for your review and feedback following your recent visit. It is disappointing to read that of your discomfort and that you did not have an enjoyable stay. We are sorry for not delivering the experience you expected from us.Your comments will be shared with the management department so that we can look into this more thoroughly to ensure that we improve our services.Best Regards,Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
John
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice people ‼️
John
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Andrea
Rejste med familie
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel. Very friendly staff, the food was great, the views are amazing, the beach was clean and although the rooms are somewhat outdated, it was still an amazing time.
Andrea
Overnattede 3 nætter i maj 2024
Svar fra Hotel Riu Guanacaste den 27. maj 2024
Dear Andrea,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Loving Regards, Andrea,Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Silva
Rejste med familie og småbørn
18. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort, friendly staff and many food choices and lots of entertainment. We were disappointed with the resort that didn’t honor the resort credit we had with our booking package and were promised a reimbursement but did not happen.
Silva
Overnattede 7 nætter i maj 2024
8/10 Udmærket
Denise
Rejste med partner
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet hotel. It is bit dated with they yellow and brown colors. However it is clean and comfortable. Staff is friendly.
Denise
Overnattede 7 nætter i maj 2024
8/10 Udmærket
Danny
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Danny
Overnattede 8 nætter i maj 2024
2/10 Forfærdeligt
Amaya
16. maj 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Amaya
Overnattede 10 nætter i april 2024
10/10 Fremragende
Yuleine R Garcia
15. maj 2024
Synes godt om: Service og personale
Yuleine R Garcia
Overnattede 5 nætter i maj 2024
10/10 Fremragende
Raul
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Raul
Overnattede 5 nætter i maj 2024
8/10 Udmærket
Sara
14. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The property is large and about 50 minutes from the airport in the middle of nowhere. The food options are great!! Reservations are not required for the restaurants but you have to get there at least 15 minutes before they open if you want to get a table. The selection of food at the buffet and the different restaurant are excellent. The people and service are are also excellent. The only con to this property is the beach. It is not very clean and we witnessed one of the souvenir vendors deal cocane and a couple from the resort snorting the cocane right there. It didn't feel very secure. The pools, bars, atmosphere, and the nightly entertainment are all excellent
Sara
Overnattede 5 nætter i maj 2024
Svar fra Online Reputation Manager den 21. maj 2024
Dear Sara,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.Let us point out that the beach is not under our jurisdiction, it is public, but you can be sure that we do what we can.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
6/10 Okay
Kyra
Rejste i en gruppe
13. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The resort needs to be updated. The most pleasant staff member was the head cook at Tucson restaurant. He accommodated my friends and I after being turned down constantly at every restaurant. So thank you to him! Other than that, I would not be returning to this resort.
Kyra
Overnattede 4 nætter i maj 2024
Svar fra Hotel Riu Guanacaste den 16. maj 2024
Dear Kyra,As service is our absolute key value, we are saddened to read about this. It is always our wish to provide the best expirience.We are really sorry for any inconvenience, nevertheless, the management department will be informed.Thank you very much for staying with us.Best Regards,Hotel Riu GuanacasteOnline Reputation Manager
4/10 Dårligt
Manouska
12. maj 2024
Synes ikke om: Rengøring, service og personale
Manouska
Overnattede 4 nætter i maj 2024
8/10 Udmærket
CARIDAD
Rejste i en gruppe
12. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff tried their best to accommodate our request to change our room. Very friendly!
CARIDAD
Overnattede 5 nætter i maj 2024
Svar fra Online Reputation Manager den 16. maj 2024
Dear CARIDAD,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Matthew
10. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place!!! Lots of fun and beautiful place to visit!!!
Matthew
Overnattede 8 nætter i maj 2024
Svar fra Online Reputation Manager den 15. maj 2024
Dear Matthew,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu GuanacasteOnline Reputation Manager
8/10 Udmærket
millie
Rejste med familie og småbørn
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is beautiful and service is great. The hotel is a little isolated so there’s not much u can do walking distance. Transportation anywhere is expensive. Food was good always variety at buffets but snack area is not good there is not a lot of vegetarian options during this time.
millie
Overnattede 4 nætter i maj 2024
Svar fra Online Reputation Manager den 9. maj 2024
Dear millie,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please be assured that we have noted your comments and will address them with the relevant departments.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
2/10 Forfærdeligt
Hemchandra
Rejste i en gruppe
7. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a motel 6 with all inclusive dining. Make no doubts about it. This place is not suitable to be a part of the Riu brand. Rooms old, most staff unfriendly, resort is poorly lit at night with limited fans in the common areas. Avoid if possible.
Hemchandra
Overnattede 3 nætter i maj 2024
Svar fra Online Reputation Manager den 9. maj 2024
Dear Hemchandra,Thank you for taking the time to leave us a review.As service is one of our key values and we make every effort to please our guests, we regret to find that we may have missed out on some details and that your stay was not perfect. Please rest assured that we will communicate your feedback to our management team in order to improve our guest’s service as we sincerely hope we will have the opportunity to welcome you back again for a true RIU experience! We wish you all the best,Hotel Riu GuanacasteOnline Reputation Manager
2/10 Forfærdeligt
Ana Paulina
Rejste med partner
7. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
So disappointed with my experience with this hotel. We had a 3 night reservation, and the hotel was so bad that we checked in, experienced the room and one of the restaurants, and decided we didn’t feel comfortable or safe staying there. We actually ended up booking a different hotel and checked out of the hotel 2 hours after checking in. Would NOT recommend it.
Ana Paulina
Overnattede 3 nætter i maj 2024
Svar fra Online Reputation Manager den 9. maj 2024
Dear Ana Paulina,Thank you very much for staying at Riu and for sharing your feedback with us.As service is one of the key values of our company and we strive to make every effort to exceed all of our guests’ expectations, we are sorry that the mentioned inconveniences made you shorten your stay. We really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu GuanacasteOnline Reputation Manager
4/10 Dårligt
Jean-Marie
7. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Jean-Marie
Overnattede 4 nætter i maj 2024
6/10 Okay
Miriam
6. maj 2024
Synes godt om: Rengøring
Miriam
Overnattede 6 nætter i april 2024
8/10 Udmærket
JANICE
5. maj 2024
JANICE
Overnattede 4 nætter i marts 2024
2/10 Forfærdeligt
Bertha
Rejste med partner
5. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter
El personal de servicio es malo, muy mala la atención desde los empleados hasta sus superiores.. cuando se les presenta alguna situación,no la solucionan hasta 24horas después.. terrible!!
Bertha
Overnattede 8 nætter i april 2024
Svar fra Online Reputation Manager den 6. maj 2024
Apreciada Bertha,Gracias por su comentario, Permita que le comentemos que nos consterna leer su referencia sobre el personal, ya que de forma regular somos halagados por el excelente servicio al cliente que reciben quienes eligen alojarse con nosotros.No sabemos qué pudo sucederle para que se marchara con esas sensaciones.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu GuanacasteOnline Reputation Manager
6/10 Okay
Joseph
4. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food was ok, people and staff friendly
Joseph
Overnattede 6 nætter i april 2024
Svar fra Online Reputation Manager den 7. maj 2024
Dear Joseph,We would like to thank you for taking the time to review us!While we appreciate your highlight on the staff members dedicated service.We are looking forward to having another chance to welcoming you back in the near future to share a more positive experience with you.Best regards,Hotel Riu GuanacasteOnline Reputation Manager
8/10 Udmærket
Moiz, herndon
Rejste med familie
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the property
Moiz
Overnattede 5 nætter i april 2024
Svar fra Hotel Riu Guanacaste Online Reputation Manager den 7. maj 2024
Dear Moiz,Thank you very much for your fantastic review, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Moiz, and we look forward to hosting you again soon.Best wishes,Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Arthur
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Very nice property and accommodations. King Bed was firm and not as plush as anticipated, based on room pricing.
Arthur
Overnattede 3 nætter i april 2024
Svar fra Hotel Riu Guanacaste Online Reputation Manager den 6. maj 2024
Dear Arthur,We are thrilled to learn you loved the location and it is rewarding to read you found it to be just right for your well-deserved holidays.We will pass on your great evaluation to our beautiful staff.Thank you very much.We hope you will stop by again.Kindest Regards,Hotel Riu GuanacasteOnline Reputation Manager
8/10 Udmærket
Frank, addison
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel is not for couples, the internet service is terrible, you would lose connection walking from your room to the lobby. The doors still used keys with room # on it. The elevators were old and slow . with a max of 5 people. Overall I stayed at the RIUs before this one was the worse. The staff for the most part was exceptional. the food was decent.
Frank
Overnattede 5 nætter i april 2024
Svar fra Hotel Riu Guanacaste Online Reputation Manager den 6. maj 2024
Dear Frank,Thank you very much for taking the time to share your comments with us.However, we are disheartened to read that your stay was overshadowed by the negative aspects and that you were not able to feel completely relaxed during your stay with us.We will do our best to work on these issues, your impressions will be shared with our team and we hope to have the opportunity to welcome you back in the future to impress you.Best Regards,Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Jason
Rejste med familie
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the resort, especially the pool areas. Very kid friendly, lots of activities and the walking distance to the beach!
Also the staff was very friendly, prompt and great service! Future goers please consider tipping staff, these locals work hard and depend on your appreciation for that! Very friendly and genuine
Jason
Overnattede 9 nætter i april 2024
Svar fra Online Reputation Manager den 2. maj 2024
Dear Jason,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Ethan K
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed myself
Ethan K
Overnattede 4 nætter i april 2024
Svar fra Hotel Riu Guanacaste Online Reputation Manager den 7. maj 2024
Dear Ethan K.,It is wonderful to learn you enjoyed your stay.Thank you very much for taking the time to share your valuable feedback, following your recent stay at our hotel.We love working for our guests, your fabulous evaluation makes us want to continue improving.Hoping to see you again very soon!Warmest Greetings, Ethan,Hotel Riu GuanacasteOnline Reputation Manager
8/10 Udmærket
Francisco
Rejste med partner
29. apr. 2024
Synes godt om: Rengøring, service og personale
It’s an old property and needs minor updates. Some of the outlets in the property needed to be upgraded. As the plugs wouldn’t stay in the outlets, but that’s pretty minor. Another item was that some elderly people might have problems entering the bathtub as the bathtub height getting in and out was kind of a scary. The staff was really great. The drinks were good and the food was excellent.
Francisco
Overnattede 8 nætter i april 2024
Svar fra Online Reputation Manager den 7. maj 2024
Dear Francisco,Thank you so much for visiting us and posting this review. We are glad that overall you enjoyed your stay, and appreciated the service. It would be great to see you again soon. Until then, all the best! Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
William
Rejste med familie, Rejste med partner, Rejste i en gruppe
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
People and staff
William
Overnattede 5 nætter i april 2024
Svar fra Online Reputation Manager den 2. maj 2024
Dear William,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Spencer
Rejste med familie, Rejste i en gruppe
28. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was super friendly. Food was fantastic and pools were great! They go all out for their entertainment parties.
Spencer
Overnattede 9 nætter i april 2024
Svar fra Hotel Riu Guanacaste Online Reputation Manager den 6. maj 2024
Dear Spencer,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Kindest wishes, Spencer!Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Carlos Ruben
Rejste med familie
28. apr. 2024
Best time I have in years
Carlos Ruben
Overnattede 10 nætter i april 2024
Svar fra Online Reputation Manager den 6. maj 2024
Dear Carlos Ruben,Thank you for choosing us for your holidays.It is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review. We hope to welcome you back soon. Kind regards, Hotel Riu GuanacasteOnline Reputation Manager
10/10 Fremragende
Stephania Hoyos
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love it
Stephania Hoyos
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 3. maj 2024
Dear Stephania Hoyos,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
4/10 Dårligt
Sharieka
Rejste i en gruppe
26. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter