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Anmeldelser af Howard Johnson by Wyndham Santa Cruz Beach Boardwalk

2 out of 5
Howard Johnson by Wyndham Santa Cruz Beach Boardwalk
130 W Cliff Drive, Santa Cruz, CA

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 186 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 357 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 245 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 117 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 95 af i alt 1000 anmeldelser" "

7,6/10

Rengøring

7,2/10

Service og personale

6,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

jens

Overnattede 1 nat i juni 2022
Svar fra Customer Care Team den 9. jun. 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Rigtige fine vaerelser og OK morgenmad. Personel ok men ikke sa varme og imodkommende.
Udsigt til havet fra vaerelset
Overnattede 5 nætter i marts 2020
Svar fra Customer Care Team den 18. mar. 2020
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

6/10 Okay

Linda, Skanderborg, DK

Synes godt om: Rengøring, service og personale
Rart og tæt på vandet

8/10 Udmærket

Helle

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Hanne, Danmark

Synes godt om: Rengøring, service og personale
Godt og solidt
- uden at være prangende. Billigt og fint sted til pengene. Børnene satte pris på selv at kunne lave belgiske vafler til morgenmaden.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

KIM

8/10 Udmærket

Tamarine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very nice
Overnattede 1 nat i april 2024

6/10 Okay

Brittany

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Debbie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Santa Cruz stay
We love staying here . Great views close enough to the beach , walking trails etc We weren’t aware of the construction but that was fine The office woman was absolutely wonderful! Huge family with kids running wild and parents not even making a fake attempt at keeping them in line was the only negative
Overnattede 3 nætter i december 2023

10/10 Fremragende

Elvia

Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
greatstay
great stay
Overnattede 4 nætter i december 2023

8/10 Udmærket

Kent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

8/10 Udmærket

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location is great
Location is great! Short walk to wharf and boardwalk. Room was clean. The balcony had an ocean view just beyond the buildings. Beautiful view of the sunrise.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family getaway
Very comfortable beds, quiet and friendly staff! Only thing was the cable wasn’t working
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

4/10 Dårligt

Tiara

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Fumihide

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Victoria Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice
Overnattede 1 nat i september 2023

10/10 Fremragende

Carol, Atwater

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice. We would ask for a room two rooms to the left of ours as ours was a little noisy. We had a nice balcony, but with NO chairs outside to sit on. Why? Wi-fi was sketchy and didn't work. Breakfast was good, but would have preferred some sugar-free waffle syrup and butter that was not so hard and some plain yogurt (not flavored).
Overnattede 1 nat i september 2023

10/10 Fremragende

Daisy

Overnattede 1 nat i august 2023

10/10 Fremragende

frank

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i august 2023
Svar fra GM den 12. aug. 2023
thank you for staying with us

4/10 Dårligt

Michael

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great. Rooms were not kept up. Toilet very loose, furniture dirty, holes in wall, chipped paint everywhere. TV did not work after first day. Furniture all chipped and pieces missing. I expect a NICE clean upkept room for 200.00 a night. I was very disappointed. Place said it had a pool, it did not. It advertised an actual kitchen, it did not have. Not what I expect for so much money!!
Overnattede 2 nætter i august 2023
Svar fra GM den 12. aug. 2023
Thank You for staying with us and has we just took over the management of the motel we will be replacing furniture, floors etc etc by the end the year, so sorry the bad experience

8/10 Udmærket

Andi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra GM den 12. aug. 2023
Thank You for staying with us, we appreciate your business

8/10 Udmærket

Andrea

Overnattede 1 nat i august 2023
Svar fra GM den 12. aug. 2023
Thank You for Staying with us and we appreciate for your business

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice!
Great location, friendly and accommodating staff. Room fit the bill.
Overnattede 1 nat i juli 2023
Svar fra Celeste den 28. jul. 2023
Thank For Staying With US

8/10 Udmærket

Cheryl

Overnattede 2 nætter i juli 2023

8/10 Udmærket

Jody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful clean
Overnattede 5 nætter i juli 2023
Svar fra Celeste den 28. jul. 2023
Thank You for staying with us and hopefully see you next time

8/10 Udmærket

Irene

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Celeste den 28. jul. 2023
Thank You for staying with us and hopefully see you next time

4/10 Dårligt

Mathew

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Celeste den 28. jul. 2023
Thank You for staying with us and hopefully see you next time

10/10 Fremragende

Debbie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ocean view
I would come back !
Overnattede 3 nætter i juli 2023
Svar fra Celeste den 28. jul. 2023
Thank You for staying with us and hopefully see you next time

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice location- below average rooms and amenities
Hot tub was Not HOT. The beds were very small and uncomfortable. I was charged one thing the day of check in. My credit card was charged more than $70.00 more than my Original reciept. It was ok for a Last minute stay 4th or July weekend, but would probably nit stay here again.
Overnattede 1 nat i juli 2023
Svar fra Celeste den 28. jul. 2023
Thank You for staying with us and hopefully see you next time

10/10 Fremragende

Brenda

Overnattede 3 nætter i juni 2023
Svar fra Celeste den 28. jul. 2023
Thank You for staying with us and hopefully see you next time

8/10 Udmærket

Claire

Overnattede 2 nætter i maj 2023
Svar fra Management Team den 15. jun. 2023
Thanks for staying with us! We are so happy you enjoyed the hot tub and breakfast during your stay. We appreciate you taking the time to leave us a review. We hope to see you again soon! :)

4/10 Dårligt

mario

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Customer service was terrible
Overnattede 1 nat i maj 2023
Svar fra Customer Care Team den 23. maj 2023
Dear Mario, thank you so much for your valuable feedback. While we are happy about your decision to stay with us, we are sad to hear about your overall experience. We are renowned for our friendly and helpful staff along with our quality customer service. However, we are disappointed to note that we have failed to leave a positive impression on you. We sincerely apologize that you did not receive the type of service that we strive to deliver for all of our guests. We will be reviewing your comment with the relevant department, and we will ensure that such incidents do not happen again. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again. Warm regards,Customer Care Team

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Customer Care Team den 23. maj 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Forfærdeligt

Richie

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The beds here are absolute trash the worst sleep ever. Nothing worked there ice machine hot tub. The staff was rude. It was all around one of the worst hotels I’ve ever stayed at!
Overnattede 1 nat i marts 2023
Svar fra Customer Care Team den 29. mar. 2023
Dear Richie, thank you so much for taking time out of your busy schedule to review us. While we are happy that you chose to stay with us, we are disappointed to hear about your unfortunate impression and experience with us. We apologize for any rudeness that was aimed at you, and we are sorry that you did not have a pleasant impression of our service. This is a serious issue highlighted by you, and we will take steps to ensure this does not reoccur. We will review your comments in detail and make changes wherever possible in improving and training our staff, to ensure a better experience for our future guests. We hope you will give us another opportunity of serving you. Warm regards,Customer Care Team

10/10 Fremragende

maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The attendant was excellent
Overnattede 1 nat i januar 2023
Svar fra Customer Care Team den 9. jan. 2023
Dear Maria, thank you so much for your valuable feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. We always make sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Warm regards,Customer Care Team

10/10 Fremragende

Jonah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Customer Care Team den 3. jan. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Dårligt

Michelle

Synes godt om: Rengøring, service og personale
Booked room due to location. Was very disappointed by the horrible mattress. Needed to be replaced years ago. Loudness of doors closing and footsteps quite jarring in the middle of the night. But the real nightmare was the neighbor who kept me up all night with loud music and ranting using fowl language.
Overnattede 2 nætter i november 2022
Svar fra Customer Care Team den 14. nov. 2022
Dear Michelle, thank you so much for your valuable feedback. While we are glad that you chose to stay with us, we are disappointed to hear about your experience. We sincerely apologize for the issues related to the noise made by the neighbors and the thin walls that kept you from sleeping. We understand that staying in such a noisy environment can be a trying experience. You would be pleased to know that we are planning on imposing certain steps to avoid such instances in the future, and the next time, when you are here, you would be able to experience a quieter ambience. We hope you give us another opportunity to redeem ourselves and provide you with a better experience. Warm regards,Customer Care Team

4/10 Dårligt

Austin

Rejste med partner
Synes ikke om: Rengøring
Room squatters causing our room to be changed twice, hair in our "clean" towels, smoking rules unenforced, an unwired bedside phone just for decoration, and random people walking up off the street to take advantage of commentary breakfast. Need I say more?
Overnattede 2 nætter i oktober 2022
Svar fra Customer Care Team den 12. okt. 2022
Dear Austin, thank you so much for taking time out of your busy schedule to review us. While we are happy that you chose to stay with us, we are disappointed to hear about your unfortunate impression and experience with us. We feel sad to hear that we failed to serve you better and, we sincerely apologize. We promise to look into your claims and take appropriate actions to resolve the matter. We hope you will give us another opportunity of serving you. Warm regards,Customer Care Team

4/10 Dårligt

Kenneth

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Liked proximity. Our first room assigned had no smoke detector and you could push the door open - the jam was broken. Reassigned and moved to a better room but still many items like screens in disrepair. Stair railing dangerous and has huge screw sticking out.
Overnattede 1 nat i oktober 2022
Svar fra Customer Care Team den 13. okt. 2022
Dear Kenneth, thank you so much for taking time out of your busy schedule to review us. Your feedback makes us happy and, we are delighted to hear about your impression and experience with us. However, we appreciate you for highlighting these issues and, we will take steps to ensure such experiences do not reoccur. We apologize for failing to fulfil your expectation, and if we were made aware of this, it would have helped us provide you with a better experience. We hope to remain your hotel of choice in this area and to give you a better stay on a future visit.Warm regards,Customer Care Team

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale
Good value for the price
The room was dated with a big hole in the black out curtains but it was clean and very close to the board walk and pier. Staff were fine and continental breakfast was good. Not posh but good value for money.
Overnattede 1 nat i oktober 2022
Svar fra Customer Care Team den 11. okt. 2022
Dear Michael, thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay with us and the location was convenient for you. However, we are sorry to note the state of the room provided to you. We sincerely apologize for the fact that your room does not appear to have been thoroughly checked and cleaned prior to your arrival, and we will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression the next time.Warm regards,Customer Care Team

6/10 Okay

Briana

Overnattede 2 nætter i september 2022

10/10 Fremragende

Lori

Overnattede 1 nat i september 2022
Svar fra Customer Care Team den 3. okt. 2022
Dear Lori, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Warm regards,Customer Care Team

10/10 Fremragende

Manuel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Customer Care Team den 22. sep. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Udmærket

Nicole

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Came for Ironman 70.3 and this was a GREAT location from the race venue (walking distance). Also super close to the pier and other things, great view too.
Overnattede 1 nat i september 2022
Svar fra Customer Care Team den 13. sep. 2022
Dear Nicole, thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay with us and the location was convenient for you. We look forward to serving you soon! Warm regards,Customer Care Team

2/10 Forfærdeligt

Joanna

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2022

2/10 Forfærdeligt

Lacey

Overnattede 2 nætter i september 2022
Svar fra Customer Care Team den 7. sep. 2022
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Forfærdeligt

Teresa Guzmán

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2022