Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 497 af i alt 1000 anmeldelser" "
10 - Fremragende
497
Bedømmelse på 8 − Udmærket. 301 af i alt 1000 anmeldelser" "
8 - Udmærket
301
Bedømmelse på 6 − Okay. 121 af i alt 1000 anmeldelser" "
6 - Okay
121
Bedømmelse på 4 − Dårligt. 51 af i alt 1000 anmeldelser" "
4 - Dårligt
51
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1000 anmeldelser" "
2 - Forfærdeligt
30
8,6/10
Rengøring
8,8/10
Service og personale
7,8/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
8,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
WILLIAM R
Rejste med familie
27. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe and quiet, good staff. And At a reasonable price
WILLIAM R
Overnattede 1 nat i maj 2024
10/10 Fremragende
Juan
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Juan
Overnattede 2 nætter i maj 2024
8/10 Udmærket
Hafsat
Rejste med familie og småbørn
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great for family
Hafsat
Overnattede 2 nætter i maj 2024
Svar fra Ozzie den 27. maj 2024
Hello Hafsat,We appreciate the feedback! we hope to welcome you back sooner than later!
10/10 Fremragende
Rubi
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rubi
Overnattede 1 nat i maj 2024
10/10 Fremragende
Juan
26. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Juan
Overnattede 1 nat i maj 2024
Svar fra ozzie den 27. maj 2024
Hello Juan,We appreciate the feedback! we hope to welcome you back sooner than later!
4/10 Dårligt
Marlene
Rejste med partner
25. maj 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We got the one king bed with the hit tub in the room. Horrible! The room was musty and smelled like chlorine/bleach so bad we had to sleep with window open. The tub jets were broke and wouldn't turn off so the water went Everywhere!!!! Flooded the area all around the tub, floor and sprayed the bed. They only left two towels in the room, which is ridiculous. Called front desk for help and no answer. Not worth the money.
Marlene
Overnattede 1 nat i maj 2024
Svar fra Ozzie den 27. maj 2024
Hello Marlene,We apologize for the issue you ran into with your Hot Tub room. We try to make sure the tub is clean as it does get lots of use during these times. We have many also, turn on the heater and not air out room to circulate the air. We have to do so when room is vacant before being rented again. We didn't hear of issues with jets next day and housekeeping would of informed but we will look into if . We hope the next time you stay with us is better than the last.
10/10 Fremragende
Desi
Rejste med partner
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for a one-night stay.
Desi
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 23. maj 2024
Dear guest, we're delighted to hear that our hotel was perfect for your one-night stay! Providing a comfortable and convenient experience for our guests, no matter the duration of their stay is our goal. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!Best wishes,Customer Care Team
10/10 Fremragende
Brandon
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok
Brandon
Overnattede 2 nætter i maj 2024
Svar fra Customer Care Team den 20. maj 2024
Dear Brandon, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best wishes,Customer Care Team
10/10 Fremragende
Robert, Edmonton
Rejste i en gruppe
18. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice motel. The staff was excellent and very accommodating. Plenty of dining options within walking distance.
Robert
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 20. maj 2024
Dear Robert, we're thrilled to hear that you had a pleasant experience during your stay at our motel! Providing excellent service and accommodations for our guests is our top priority, and we're delighted that our staff could make your stay enjoyable and accommodating. It's great to know that you appreciated the convenient dining options within walking distance as well. Your positive feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Best wishes,Customer Care Team
8/10 Udmærket
David
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in.
David
Overnattede 1 nat i maj 2024
Svar fra We appreciate the feedback on your most recent sta den 17. maj 2024
Hello David,We appreciate the feedback on your most recent stay with us. We hope to welcome you back sooner than later.
10/10 Fremragende
Stacey
15. maj 2024
Stacey
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 16. maj 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Forfærdeligt
Danielle
Rejste med familie
13. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk manager who was vaping in front of the no smoking sign. Was so rude to my family, this person called my son who is 11 very foul names. I had stayed here twice before and was a nice experience, never again! horrible service, dirty hot tub. Disrespectful staff, if your a person of color like myself i recommend not to stay here.
Danielle
Overnattede 2 nætter i maj 2024
Svar fra Customer Care Team den 16. maj 2024
Dear Danielle, we're deeply sorry to hear about your disappointing experience at our hotel. The behavior you described is completely unacceptable and does not align with the standards of professionalism and respect that we uphold. We apologize for the rude and disrespectful treatment you and your family received from our front desk manager. Such behavior is not tolerated in our establishment, and we assure you that appropriate action will be taken to handle this matter internally. Additionally, we apologize for the condition of the hot tub and any other cleanliness issues you encountered during your stay. We strive to provide a welcoming and inclusive environment for all our guests, regardless of race, and we regret that you did not feel respected during your time with us. Please know that your feedback is taken seriously, and we will work diligently to handle these concerns and improve our service moving forward. If there's anything we can do to regain your trust or if you would like to discuss your experience further, please don't hesitate to reach out to us directly. We sincerely apologize for the negative impression left on you and your family and hope to have the opportunity to make it right in the future.Best wishes,Customer Care Team
10/10 Fremragende
pam
Rejste med partner
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is well maintained. Clean rooms.
pam
Overnattede 1 nat i maj 2024
Svar fra Daniela den 14. maj 2024
Hello Pam, we appreciate your good feedback on your most recent stay. We hope to see you again soon.
2/10 Forfærdeligt
Keesha
Rejste med familie og småbørn
10. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We ended up cancelling our stay due to the limited parking. The “night auditor” was very rude! Lots of homeless around that area.
Keesha
Overnattede 1 nat i maj 2024
Svar fra Ozzie den 10. maj 2024
Hello Keesha,My apologies for both parking and interaction with our night auditor. Staff doesn't have authority to cancel without penalty and does have to go through the GM if we were to waive. Our parking is larger than most in area but can be limited depending what time you check and the vehicle. Sold out nights does create and issue at times. We hope next time you visit us we don't run into these issues.
8/10 Udmærket
Mary
Rejste med partner
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is perfect, the tub is great, the bed is not so good.
Mary
Overnattede 1 nat i maj 2024
Svar fra ozzie den 10. maj 2024
Hello Mary,We appreciate the feedback regarding the location, room amenities and bed. We will use your comments to better improve the guest experience.
10/10 Fremragende
Richard
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice, clean room for the money. I would recommend it.
Richard
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 8. maj 2024
Dear Richard, thank you for recommending us! We're thrilled to hear that you found our room to be very nice and clean, especially considering the value. Providing comfortable and clean accommodations at a reasonable price is what we aim for. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon! Best wishes,Customer Care Team
6/10 Okay
Kevin
Rejste med partner
5. maj 2024
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It a place for stay over a night or emergency night nothing like a gateway is a small place, old buildings and super noisy not advices for family I feel I was in a motel plus the jacuzzi it was closed, the breakfast was the same the two nights that I stayed over.
Kevin
Overnattede 2 nætter i maj 2024
Svar fra ozzie den 6. maj 2024
Hello Kevin,We appreciate your feedback on your recent visit. We apologize for jacuzzi as it was not closed by us but the city. We got it open finally 5/3 after the approval from city. We hope the next time you visit you have a different experience. Have a nice day!
10/10 Fremragende
Wanita, ALGONQUIN HIGHLANDS
Rejste med familie
4. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff, very accommodating
Great room
Good location
Wanita
Overnattede 1 nat i maj 2024
Svar fra Ozzie den 6. maj 2024
Hello Wanita,We appreciate your feedback on your recent visit. We hope to welcome you back sooner than later.
6/10 Okay
Mathew
1. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mathew
Overnattede 4 nætter i april 2024
Svar fra Customer Care Team den 2. maj 2024
Dear Mathew, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best wishes,Customer Care Team
10/10 Fremragende
Joseph
1. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Joseph
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 2. maj 2024
Dear Joseph, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best wishes,Customer Care Team
10/10 Fremragende
Ana & Rhod
1. maj 2024
Ana & Rhod
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 21. maj 2024
Dear Ana & Rhod, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best wishes,Customer Care Team
8/10 Udmærket
VENUSTIANO
Rejste med familie
1. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Office attendants or management and keep housing workers were excellent
VENUSTIANO
Overnattede 2 nætter i april 2024
Svar fra Customer Care Team den 1. maj 2024
Dear Venustiano, we're delighted to hear that you had a positive experience with our office attendants, management, and housekeeping staff during your stay. Providing excellent service is our top priority, and we're thrilled that our team exceeded your expectations. Thank you for taking the time to share your feedback, and we hope to welcome you back again soon for another great stay!Best wishes,Customer Care Team
10/10 Fremragende
Nancy
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly
Nancy
Overnattede 2 nætter i april 2024
Svar fra ozzie den 30. apr. 2024
Hello Nancy,We appreciate the feedback. We hope to welcome you back sooner than later.
10/10 Fremragende
William
Rejste med familie
27. apr. 2024
Great place
William
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 29. apr. 2024
Dear William, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything specific that made your experience great or if you have any suggestions for how we can make it even better, please feel free to let us know. We hope to have the pleasure of welcoming you back again soon! Best wishes,Customer Care Team
10/10 Fremragende
Gaby
Rejste med familie
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice employees and clean.
Gaby
Overnattede 3 nætter i marts 2024
Svar fra Customer Care Team den 29. apr. 2024
Dear Gaby, we're delighted to hear that you found our employees nice and our hotel clean during your stay. Providing friendly service and maintaining cleanliness are top priorities for us, and we're glad that we could meet your expectations. Thank you for your kind words, and we look forward to welcoming you back for another pleasant stay in the future!Best wishes,Customer Care Team
10/10 Fremragende
erika
Rejste med familie
23. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Continental breakfast was convenient and yummy
erika
Overnattede 3 nætter i april 2024
Svar fra Customer Care Team den 24. apr. 2024
Dear Erika, we're thrilled to hear that you enjoyed our continental breakfast during your stay with us! Providing a convenient and delicious breakfast experience for our guests is a top priority, and we're delighted that we could meet your expectations in this regard. Your satisfaction means the world to us, and we're grateful for your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Best wishes,Customer Care Team
10/10 Fremragende
M
22. apr. 2024
M
Overnattede 2 nætter i april 2024
Svar fra Customer Care Team den 23. apr. 2024
Dear guest, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best wishes,Customer Care Team
8/10 Udmærket
John
Rejste med partner
16. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was a nice stay and the front desk is on it when people walk on to property who are not supposed to be there
John
Overnattede 3 nætter i april 2024
Svar fra Customer Care Team den 17. apr. 2024
Dear John, we're glad to hear that you had a nice stay with us! Ensuring the safety and security of our guests is paramount, and we're pleased to know that our front desk team was attentive to any unauthorized individuals entering the property. Should you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and hope to welcome you back for another pleasant stay soon! Best wishes,Customer Care Team
10/10 Fremragende
Craig
Forretningsrejsende
16. apr. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Craig
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 17. apr. 2024
Dear Craig, thank you for your positive feedback! We're delighted to hear that you had an excellent experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction are our top priorities. Should you have any specific requests or preferences for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them. We look forward to welcoming you back again soon for another enjoyable stay!Best wishes,Customer Care Team
8/10 Udmærket
Heidi
Rejste med familie, Forretningsrejsende
16. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a positive experience. Room was clean and comfortable and location was convenient to everything.
Heidi
Overnattede 2 nætter i april 2024
Svar fra ozzie den 16. apr. 2024
Hello Heidi,We appreciate the feedback on your most recent stay with us. We hope to see you again soon!
6/10 Okay
Tamara
Rejste med familie
16. apr. 2024
Synes godt om: Service og personale
I didn’t think the room was worth the money we spent for a night. The fan on the heater ran continuously and loudly and kept me up. If we turned it off it was too cold. It was uncomfortable and loud.
Tamara
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 17. apr. 2024
Dear Tamara, we sincerely apologize for the inconvenience you experienced during your recent stay with us. Providing a comfortable and restful environment for our guests is our top priority, and we regret that the noise from the heater fan disrupted your sleep. We will tackle this issue promptly to ensure that future guests do not encounter similar disturbances. Additionally, we appreciate your feedback regarding the value for money, and we are committed to continuously evaluating our pricing to ensure it reflects the quality of our accommodations and services. Your feedback is invaluable to us, and we hope to have the opportunity to exceed your expectations in the future.Best wishes,Customer Care Team
4/10 Dårligt
Kathleen
Rejste med familie
15. apr. 2024
Bathroom in bad shape. Room had a back window that had no shade, and it didn’t close all the way. Took a long time to check in due to employee being on phone. Lots of sirens.
Kathleen
Overnattede 2 nætter i april 2024
Svar fra ozzie den 17. apr. 2024
Hello Kathleen,My apologies for the room and window, as far as phone, we do get calls apart guest checking an we try our best to manage both. I will address to staff to speed up the process. Thank you again for the feedback!
8/10 Udmærket
Kelly
Rejste med familie
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beds were comfortable and the room was very clean and the shower was good. The breakfast was very nice, very standard, good selection and well stocked. My only complaint was that the room we were in was right on the road and next to a busy intersection and the freeway. It was very loud. Definitely needed ear plugs. I know the property can’t do anything about that but if you are a light sleeper i would suggest asking for a room away from the road.
Kelly
Overnattede 2 nætter i april 2024
Svar fra Ozzie den 15. apr. 2024
Hello Kelly,We appreciate your feedback on your most recent stay with us. We can do to much about road noise but can place in a different area. We hope to welcome you back. Sooner than later!
6/10 Okay
Timothy
15. apr. 2024
Timothy
Overnattede 2 nætter i april 2024
Svar fra ozzie den 6. maj 2024
Hello Timothy,We appreciate your feedback on your recent visit. We hope to welcome you back sooner than later.
8/10 Udmærket
Jacqueline
13. apr. 2024
Jacqueline
Overnattede 2 nætter i april 2024
Svar fra Ozzie den 6. maj 2024
Hello Jacqueline,We appreciate your feedback on your recent visit. We hope to welcome you back sooner than later.
10/10 Fremragende
Elvis
13. apr. 2024
Elvis
Overnattede 1 nat i april 2024
Svar fra ozzie den 3. maj 2024
Hello Elvis,We appreciate your feedback on your most recent visit with us. We hope to welcome you back sooner than later.
8/10 Udmærket
Georgina
12. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was nice, the bed comfortable.
The only thing was, every time we had a longer shower, the steam activated the smoke detector beeping non stop bothering other guesses.
Georgina
Overnattede 3 nætter i april 2024
Svar fra Ozzie den 14. apr. 2024
Hello Georgina,We appreciate your feedback on your most recent stay with us. We will look into this situation to fix and prevent from happing again. We hope to welcome you back sooner than later.
10/10 Fremragende
Kirat
11. apr. 2024
Kirat
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 2. maj 2024
Dear Kirat, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best wishes,Customer Care Team
10/10 Fremragende
Martha
11. apr. 2024
Synes godt om: Rengøring
Martha
Overnattede 1 nat i april 2024
10/10 Fremragende
Doug
Rejste med familie
9. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, very polite, good location, and clean,
Doug
Overnattede 1 nat i april 2024
Svar fra Ozzie den 9. apr. 2024
Hello Doug,We appreciate the wonderful feedback. We hope to see you sooner than later!!
8/10 Udmærket
Dana
Rejste med familie
8. apr. 2024
Synes godt om: Rengøring, service og personale
Older property. Staff friendly, nice breakfast.
Dana
Overnattede 1 nat i april 2024
Svar fra ozzie den 9. apr. 2024
Hello Dana,We appreciate the wonderful feedback. We hope to see you sooner than later!!
10/10 Fremragende
R
Rejste med familie
7. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Manager was very kind and helpful, made sure we were taken care of. Great experience. We will absolutely be back.
R
Overnattede 3 nætter i april 2024
Svar fra Ozzie den 8. apr. 2024
Hello R,We appreciate the kind words about your stay experience. We hope to welcome you back sooner than later.
2/10 Forfærdeligt
Kelly
Rejste med familie og småbørn
6. apr. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was dirty. Dirty enough that we didn’t stay. There was hair and filth in the bathtub. No way I would put my toddlers in it. My toddlers feet were black after walking around for a very short time. The chair in the room was so stained and gross. The man at the front desk didn’t seem surprised.
Kelly
Overnattede 2 nætter i april 2024
Svar fra Ozzie den 8. apr. 2024
Hello Kelly,We apologize for the issues you came across in the room and working with staff to not let this happen again. We appreciate the feedback and refund your stay.
10/10 Fremragende
Chris
5. apr. 2024
Chris
Overnattede 2 nætter i marts 2024
Svar fra Customer Care Team den 25. apr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Udmærket
Barbara
Rejste med familie, Forretningsrejsende
5. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love that the bathroom has an exhaust fan (not many hotels do this!!)
The skylight and automatic lights are fantastic as well.
Parking was cramped, most regular pickup and SUV's barely fit into a space and doesn't allow room for getting in/out of vehicles (I have a tiny, compact car and was still tight!)
Barbara
Overnattede 1 nat i april 2024
Svar fra Ozzie den 8. apr. 2024
Hello Barbara,We appreciate the feedback on your most recent visit with us. Yes, parking can get a little tight and at times some bring in larger vehicles that attribute to that. But, we try and assist where we can fit.
10/10 Fremragende
Jodi
4. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was impressed with the quietness of my room. Super comfy bed and pillows. I needed a place to stay for two nights and this was perfect.
Jodi
Overnattede 2 nætter i april 2024
Svar fra Customer Care Team den 5. apr. 2024
Dear Jodi, thank you for sharing your positive experience with us! We're delighted to hear that you found your room quiet and comfortable, with a cozy bed and pillows. Providing a peaceful and restful environment for our guests is always a top priority. If you have any future travel plans or need assistance with anything else, please don't hesitate to reach out. We look forward to welcoming you back in the future!Best wishes,Customer Care Team
8/10 Udmærket
Lindsay
3. apr. 2024
Synes godt om: Rengøring, service og personale
The hotel was very nice, however the hot tob was filthy.
Lindsay
Overnattede 1 nat i april 2024
Svar fra ozzie den 4. apr. 2024
Hello Lindsay,We appreciate your feedback and we apologize for the inconvenience with the hot tub. We hope you return to visit us soon with a different experience next time around you.
10/10 Fremragende
Cynthia
Rejste med partner
28. mar. 2024
Synes godt om: Rengøring, service og personale
Had a pleasant stay. Love the hot tub in the room. . Was disappointed that AC and heater didn't work. Didn't like how the homeless would bother you when you were outside. The guy at the front desk was amazing though. Very helpful.
Cynthia
Overnattede 2 nætter i marts 2024
Svar fra Customer Care Team den 29. mar. 2024
Dear Cynthia, thank you for your feedback regarding your recent stay with us. We're glad to hear that you had a pleasant stay overall and enjoyed the hot tub in your room. However, we apologize for any inconvenience caused by the issues with the AC and heater, as well as the disturbance from homeless individuals outside the property. Your comfort and safety are important to us, and we'll work to tackle these issues promptly to ensure a more enjoyable experience for all guests. We're delighted to hear that our front desk staff provided amazing service and were very helpful during your stay. We'll be sure to pass along your kind words to them. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for another stay, and we'll strive to make it even more enjoyable.Best wishes,Customer Care Team
8/10 Udmærket
Elena
27. mar. 2024
No Wi Fi
Elena
Overnattede 1 nat i marts 2024
Svar fra Ozzie den 28. mar. 2024
Hello Elena,My apologies for the issue, were you not able to see the network or access code not working? We haven't had any issues so were just trying to find the root cause.
10/10 Fremragende
Maura
Rejste med familie og småbørn
27. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was one of my favorites. Check in was super easy. The person who checked us in was super kind and explained everything thoroughly. The room was very clean. The boardwalk was a short drive. There were about 4 restaurants within walking distance of the hotel. Breakfast was great!
Maura
Overnattede 1 nat i marts 2024
Svar fra ozzie den 28. mar. 2024
Hello Maura,We appreciate the wonderful feedback on your stay with us. We hope you see us again sooner than later. Have a great day!