Udendørs pool

Anmeldelser af Super 8 by Wyndham San Marcos

2 out of 5
Super 8 by Wyndham San Marcos
1429 I-35 North, IH-35 Exit 206, San Marcos, TX

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 93 af i alt 525 anmeldelser" "
Bedømmelse på 8 − Udmærket. 118 af i alt 525 anmeldelser" "
Bedømmelse på 6 − Okay. 96 af i alt 525 anmeldelser" "
Bedømmelse på 4 − Dårligt. 88 af i alt 525 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 130 af i alt 525 anmeldelser" "

5,6/10

Rengøring

7,0/10

Service og personale

5,0/10

Faciliteter

5,4/10

Overnatningsstedets tilstand og faciliteter

5,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Steve, Houston

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was full of knats, the pillows did not have pillow cases on them, their wasn't any shampoo, conditioner, or soap in the room, my socks were dirty from walking on their dirty carpet floors. We are seniors and we were booked into a 2nd floor room with no elevators or parking access to the side of the hotel where our room was. It was the worst accomodations I have ever had in 40 years of travel and I will never book another stay in this or any other Super 8 hotel again.
Overnattede 1 nat i maj 2024
Svar fra Manager den 27. maj 2024
Hello Steve, We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team to further discuss and address your concerns. Your feedback is valuable in helping us improve our services for future guests. Thank you for sharing your experience with us.

2/10 Forfærdeligt

Kyle

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I cant believe this is a super 8... its nasty and dirty..
Overnattede 1 nat i maj 2024
Svar fra Manager den 28. maj 2024
Hello Kyle,We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out directly to our management team with any concerns to ensure they are addressed promptly. Thank you for taking the time to share your thoughts.

8/10 Udmærket

Mikel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not anything I didn't like, always good rest, and relaxing time, before going back to work.
Overnattede 2 nætter i maj 2024
Svar fra Manager den 23. maj 2024
Hello Mikel, We are pleased to hear that you enjoyed a good rest and relaxing time during your stay with us. Your comfort and relaxation are always our top priorities, and we appreciate your feedback. Should you have any further comments or suggestions, please do not hesitate to reach out to us.

4/10 Dårligt

Judith

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly. But 1 of the beds were dusty, hair found, roach on the floor, TV had to replaced, the breakfast juice jug had tape to keep lid together, men were drinking outside the parking lot when I arrived.
Overnattede 2 nætter i maj 2024
Svar fra Manager den 15. maj 2024
Hello Judith, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Udmærket

Wendy

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
Good place
Overnattede 1 nat i april 2024
Svar fra Manager den 4. maj 2024
Hello Wendy,We appreciate your positive feedback and are glad you enjoyed your stay with us. Should you have any future concerns or feedback, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us.

4/10 Dårligt

Janice

Rejste med familie
Run down, filthy tub, holes in walls. Even a 2 star should be cleaned. Sadly lacking though the desk attendant was nice efficient and friendly
Overnattede 1 nat i april 2024
Svar fra Manager den 30. apr. 2024
Hello Janice,We appreciate your feedback and regret to hear about your experience. Your comments will be passed along to our team for review and improvement. Providing excellent service is a top priority for us, and we are glad you found our desk attendant to be pleasant. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Fremragende

Juan

Overnattede 3 nætter i april 2024
Svar fra Manager den 26. apr. 2024
Hello Juan,We are delighted to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

4/10 Dårligt

Amy

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My son was bitten by bed bugs, some lamps in the room didn't have light bulbs. There was no complementary soap or shampoo.
Overnattede 1 nat i april 2024
Svar fra Manager den 14. apr. 2024
Hello Amy,We apologize for the inconvenience you experienced during your stay. Our team is dedicated to providing a comfortable and well-equipped environment for our guests. Your feedback has been duly noted, and we recommend reaching out to our management team directly for further assistance on these matters. Thank you for bringing this to our attention so we can address it promptly.

10/10 Fremragende

Juan

Overnattede 3 nætter i april 2024
Svar fra Manager den 2. maj 2024
Hello Juan,We are delighted to hear about your wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

4/10 Dårligt

Dwight

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Rooms weren’t clean. Bathrooms weren’t clean. Food left in fridge. Very disappointing.
Overnattede 1 nat i april 2024
Svar fra Manager den 10. apr. 2024
Hello Dwight,We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we will address these concerns with our housekeeping team. If you have any further feedback, please feel free to reach out to us.

10/10 Fremragende

Melissa

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It a short drive to my meeting in the morning and the staff is friendly and helpful
Overnattede 1 nat i april 2024
Svar fra Manager den 7. apr. 2024
Hello Melissa,We're pleased to hear you found our location convenient for your meeting and enjoyed the assistance from our friendly staff. Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.

2/10 Forfærdeligt

Maca

Synes ikke om: Rengøring, faciliteter
No towels. No soap. Key did not work. Receptionist was rude and unhelpful
Overnattede 1 nat i marts 2024
Svar fra Manager den 7. apr. 2024
Hello Maca,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we have shared it with the team for improvement. Should you have any further concerns, please feel free to reach out to our management team.

6/10 Okay

Emelda -Emme

Overnattede 1 nat i marts 2024
Svar fra Manager den 23. apr. 2024
Hello Emelda -Emme, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss your stay further. We value your input and would love the opportunity to address any issues.

6/10 Okay

Aaron Santiago

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Muy muy sucio
Svar fra Manager den 2. apr. 2024
Hello Aaron Santiago, We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out to management directly to address any concerns they may have had during their stay. Thank you for bringing this to our attention.

4/10 Dårligt

Diana

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I got assigned a dirty room, with bags of trash still inside the fridge
Overnattede 2 nætter i marts 2024
Svar fra Manager den 27. mar. 2024
Hello Diana, We're sorry to hear about your experience. Your feedback is valuable to us as we strive to maintain high standards of cleanliness. We suggest contacting our management team directly to address this matter further. Thank you for bringing this to our attention.

8/10 Udmærket

Andrew

Overnattede 5 nætter i marts 2024
Svar fra Manager den 16. apr. 2024
Hello Andrew, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Fremragende

Ira

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Security was present, but I was cautious because of the area I was in.
Overnattede 1 nat i marts 2024
Svar fra Manager den 27. mar. 2024
Hello Ira,We appreciate your feedback regarding our security measures. Your safety is our top priority, and we strive to provide a secure environment for all our guests. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.

8/10 Udmærket

Todd

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Manager den 27. mar. 2024
Hello Todd, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Forfærdeligt

Juan

Overnattede 1 nat i marts 2024
Svar fra Manager den 9. apr. 2024
Hello Juan, We are sorry to hear that you did not fully enjoy your stay. Please feel free to contact us with any specific feedback so we can address your concerns and improve our services for future guests.

4/10 Dårligt

Chris

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lady at front desk was rude. Room stinks, no secondary lock on the door and no trash cans in room.
Overnattede 1 nat i marts 2024
Svar fra Manager den 6. mar. 2024
Hello Chris, We regret to hear about your experience and appreciate your feedback. We suggest reaching out to our management team directly for further assistance with your concerns. We strive to address all guest feedback to improve our services for the future.

8/10 Udmærket

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale
Everything was good. Only saw 2 little bugs, but the toilet doesn't flush really well.
Overnattede 1 nat i marts 2024
Svar fra Manager den 5. mar. 2024
Hello Chris, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Fremragende

Mikel

Overnattede 1 nat i marts 2024
Svar fra Manager den 5. mar. 2024
Hello Mikel,We are delighted to hear that you had an exceptional experience during your stay with us. We strive to provide top-notch service to all our guests and we are thrilled to know that we met your expectations. We look forward to welcoming you back soon!

10/10 Fremragende

Matthew

Overnattede 1 nat i marts 2024
Svar fra Manager den 22. mar. 2024
Hello Matthew,We are delighted to hear that you had a fantastic experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 Okay

Brittany

Overnattede 1 nat i februar 2024
Svar fra Manager den 22. mar. 2024
Hello Brittany, We appreciate you choosing to stay with us. Please feel free to contact us directly to share any details about your experience so we can further improve our services. We look forward to hearing from you.

10/10 Fremragende

Janice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
AWESOME
Overnattede 1 nat i februar 2024
Svar fra Manager den 2. mar. 2024
Hello Janice,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

8/10 Udmærket

ERNESTO

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Manager den 1. mar. 2024
Hello ERNESTO,We are glad you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Udmærket

ELIZABETH, san marcos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable bed for price.
Overnattede 1 nat i februar 2024
Svar fra Manager den 28. feb. 2024
Hello ELIZABETH,We are pleased to hear that you found our hotel's bed clean and comfortable during your stay. We value your feedback and hope to welcome you back in the future for another pleasant experience.

2/10 Forfærdeligt

Marti

Rejste med familie
Synes ikke om: Rengøring, faciliteter
Room was not clean. Found empty alcohol bottles and stains all over bedding and furniture.
Overnattede 2 nætter i februar 2024
Svar fra Manager den 21. feb. 2024
Hello Marti, We are sorry to hear about your experience. We take cleanliness very seriously and will address this matter with our housekeeping team to prevent such occurrences in the future. Thank you for bringing this to our attention.

2/10 Forfærdeligt

John

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NEVER AGAIN
Room had an odd smell. Was greeted by many bugs on walls and in furniture. Smoke detector was non existent. Only one light in the main room worked (bathroom and sink lights worked). Lamp chord literally just taped back together. A microwave that whose display worked on and off along with not turning off until unplugged. "Breakfast" was literally just a handful of honey buns and a bottle of tropicana, coffee was cold as ice (within 30 mins of breakfast start). Amongst all of this, a construction crew was also staying and proceeded to make the hotel seem more of a frat house. Were extremely loud and shouting as if they were the only ones there. Called front desk about it and if they did anything it was not noticable.
Overnattede 2 nætter i februar 2024
Svar fra Manager den 14. feb. 2024
Hello John, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Fremragende

Mikel

Overnattede 3 nætter i februar 2024
Svar fra Manager den 8. feb. 2024
Hello Mikel,We are delighted to hear that you had such a positive experience during your stay with us. We strive to provide exceptional service and it is satisfying to know that we met your expectations. If you have any further feedback or would like to share any additional thoughts, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
my second time staying with them. Easy check-in Easy check-out. Quiet property and well-taken care of.
Overnattede 2 nætter i februar 2024
Svar fra Manager den 6. feb. 2024
Hello David,Thank you for taking the time to share your experience of staying with us for the second time. We're delighted to hear that you found our check-in and check-out process to be easy and efficient. It's great to know that you appreciated the peaceful atmosphere of our property and that it was well-maintained. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

Rebecca

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Manager den 31. jan. 2024
Hello Rebecca, Thank you for staying with us. We hope you had an enjoyable experience during your stay. If there is anything specific you would like to share with us regarding your stay, please feel free to reach out to us directly. We value your feedback and would love to hear from you.

10/10 Fremragende

Jennifer, San Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Manager den 20. jan. 2024
Hello Jennifer,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or feedback, please don't hesitate to reach out to us so that we can continue to provide exceptional service. We hope to welcome you back to our hotel in the near future.

10/10 Fremragende

ERNESTO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Manager den 20. jan. 2024
Hello ERNESTO,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear that you had a wonderful experience. We strive to provide exceptional service and it is great to know that we succeeded. Should you have any further comments or suggestions, please feel free to contact us directly. We hope to have the chance to welcome you again in the future!

2/10 Forfærdeligt

Sarah

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was not clean, the sheets were dirty, bathroom was not cleaned, the breakfast was horrible. Do not stay here.
Svar fra Manager den 20. jan. 2024
Hello Sarah, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused. We take cleanliness and guest satisfaction very seriously and appreciate you bringing this to our attention. We encourage guests to reach out to our management team directly for further assistance with any concerns.

6/10 Okay

yenny

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The cleanliness was really terrible, the dirty sheets, the coffee makers were not clean and there was trash in the jars in the rooms and in the bathroom there were curcures in the bathroom, really in the cleaning they need to improve a lot, we left today with hives on our bodies.
Overnattede 1 nat i januar 2024
Svar fra Manager den 10. jan. 2024
Hello yenny, Thank you for bringing this to our attention. We are sorry to hear about your experience and take cleanliness very seriously. We would appreciate it if you could contact our management directly to discuss your concerns further.

2/10 Forfærdeligt

Terry

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room had bugs in it The tv was broken and remote When tried to go to be I had a bug crawl on me.
Overnattede 1 nat i december 2023
Svar fra Manager den 19. dec. 2023
Hello Terry, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Fremragende

Jeremy

Overnattede 2 nætter i december 2023
Svar fra Manager den 17. dec. 2023
Hello Jeremy,Thank you for choosing our hotel and giving us a perfect 5-star rating! We're delighted to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We appreciate your support and hope to welcome you back in the future.

4/10 Dårligt

Saul

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Checked into the room, within ten minutes, we killed three roaches. No big deal. The big deal was when we found out the bed had bed bugs. Room appeared clean, until we noticed they didn’t clean where it wasn’t apparent to the eye. Our fridge had the old guests drinks, and behind the tv was the old guests food trash. Absolutely not okay.
Overnattede 3 nætter i december 2023
Svar fra Manager den 15. dec. 2023
Hello Saul, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Andrea

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Did not like there wasn’t hot water just warm and the restroom door did not close
Overnattede 1 nat i december 2023
Svar fra Manager den 7. dec. 2023
Hello Andrea, Thank you for taking the time to share your feedback regarding the hot water issue and the restroom door. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will use them to improve our services. If you have any further concerns, please reach out to our management team directly.

10/10 Fremragende

Mikel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a great time for me to get some rest and have some alone time, staff always have room cleaned, everyone stays in there room, you can get gas and food all around here, good location, next to highway. No problems that I have, keep up the good work.
Overnattede 1 nat i december 2023
Svar fra Manager den 5. dec. 2023
Hello Mikel,Thank you for your kind words and positive feedback. We're glad to hear that you enjoyed your stay and found our location convenient. Our team takes pride in providing clean rooms and excellent service. We appreciate your support and look forward to welcoming you back in the future.

2/10 Forfærdeligt

Esther

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Manager den 2. dec. 2023
Hello Esther, We're sincerely sorry to learn that your recent stay with us fell short of your expectations. We would appreciate it if you could kindly directly reach out to our hotel management team with any specific feedback you may have, as we strive to continuously improve our services. We would love the opportunity to make it right for you in the future.

8/10 Udmærket

Melissa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Manager den 19. dec. 2023
Hello Melissa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The man at the front desk was the absolute best I have ever dealt with at a hotel. I only wish the hotel was up to the same standards. The peep hole was painted over, the tv was cracked, the shower was full of hair and dirt, the cherry on top was the roach we woke up to. Breakfast was COLD coffee and a hostess bakery item. If it wasn't for the service, this would get a lower rating.
Overnattede 1 nat i november 2023
Svar fra Manager den 21. nov. 2023
Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything wuz good
Overnattede 1 nat i november 2023
Svar fra Manager den 14. nov. 2023
Hello Gregory,Thank you for your feedback! We're glad to hear that you had a good experience during your stay with us. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

John

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok if only one nighy
It was ok for one night. Only 2 of the lights would turn on. The toilet keep refilling all night. The freezer was a block of ice and could not be used. Since some rooms allow smoking you could smell smoke even in your nonsmoking room. They also charge $50 per night security deposit. Most only charge one time not each night. It was cheap hotel so wasn't an issue for us.
Overnattede 1 nat i november 2023
Svar fra Manager den 14. nov. 2023
Hello John,Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. Please note that our team is always available to assist with any maintenance issues, such as lights and toilets, so we can address them promptly. We also strive to maintain a smoke-free environment and appreciate your understanding. Regarding the security deposit, our policy is consistent with industry standards. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

10/10 Fremragende

Mikel

Overnattede 1 nat i november 2023
Svar fra Manager den 5. dec. 2023
Hello Mikel,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Forfærdeligt

Cory

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I booked the room specifically because it had pull out couch bed. The couch did not have a pull out when we got there
Overnattede 1 nat i november 2023
Svar fra Manager den 5. nov. 2023
Hello Cory,We apologize for any inconvenience you experienced during your stay. Thank you for bringing this to our attention. We strive to provide accurate and up-to-date information about our room amenities. We appreciate your feedback and will review our website and room descriptions to ensure accuracy moving forward.

10/10 Fremragende

Mikel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Manager den 4. nov. 2023
Hello Mikel,Thank you for taking the time to leave such a positive review! We are delighted to hear that you had a wonderful stay at our hotel. It's always our aim to provide exceptional service and a comfortable ambiance for our guests. We hope to have the pleasure of welcoming you back in the near future.

2/10 Forfærdeligt

ALDO ARMANDO

Overnattede 1 nat i oktober 2023
Svar fra Manager den 1. nov. 2023
Hello ALDO ARMANDO, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We take our guests' comfort seriously and regret that we did not meet your expectations. Your comments will be passed along to our team for review and improvement. We hope that you would consider giving us another chance in the future to provide you with a better experience.