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Anmeldelser af Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

3 out of 5
Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel
1 Km E from Juan SantaMaria Airport, Rio Segundo, Alajuela

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 911 af i alt 1205 anmeldelser" "
Bedømmelse på 8 − Udmærket. 220 af i alt 1205 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 1205 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 1205 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 1205 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tomas

Overnattede 1 nat i februar 2024

8/10 Udmærket

Sisse kristine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt, nemt og stille. Dejlig morgenmad. Stedet virkede lidt slidt, men alle vi mødte var meget service orienterede
Overnattede 1 nat i februar 2024
Svar fra Fernanda Cubero den 12. feb. 2024
Dear Sisse Kristine, we appreciate your nice opinion. We are glad you loved our comfortable an quiet hotel. We are happy you liked our breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It fills our heart to know that you received a wonderful attention. We are lucky to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping in anyway they can and making them feel like at home. We apologize if you found the place seemed a little tired. We are committed to our guests' total comfort and satisfaction. Thank you for choosing us. It was a pleasure to serve you. We hope to receive you again soon. Warmest regards. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

Juliane

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Super nemt at komme til fra lufthavnen. Dejligt værelse og badeværelse, god pool.
Overnattede 1 nat i november 2023
Svar fra Fernanda Cubero den 6. dec. 2023
Dear Juliane, we appreciate your post. We are happy that you liked our beautiful pool and comfortable rooms, with great amenities and excellent service. We are happy that you liked our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. Our purpose is always give you a very pleasant stay with us. We hope you come back soon. It has been a pleasure being at your service. Thank you for choosing us. Best regards. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

Lisbeth Malmbak

Overnattede 1 nat i juli 2023

8/10 Udmærket

Colleen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good, friendly, convenient.
Friendly, convenient free airport shuttle 24-hours a day, breakfast bag available if you're leaving very early, nice rooms, clean, decent pool. Might be a bit too noisy if you're noise-sensitive because the hotel is located at the end of the runway. Helpful breakfast guy who showed us how to eat the less-familiar local fruits. Thank-you!
Overnattede 2 nætter i februar 2023
Svar fra Fernanda Cubero den 19. feb. 2023
Dear Colleen, thanks for posting your comment. It’s wonderful you enjoyed of our nice hotel, our clean rooms and our beautiful pool. It’s great you like our location, just 1km from the airport, plus our wonderful shuttle service running 24/7. We hope the noise from the planes don’t represent an inconvenient. It’s beautiful to learn you loved our complementary breakfast service and our “breakfast to go” for those guest who leaves before 6am. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It was a pleasure having you as a guest. We hope to see you again in the very near future. Warmest regards. Fernanda Cubero. Guest Relations Manager.

10/10 Fremragende

Patricia

Overnattede 1 nat i januar 2023
Svar fra Raquel Arce Z. den 14. jan. 2023
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Naveen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo
Overnattede 1 nat i maj 2024

10/10 Fremragende

Darrell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No worries
Overnattede 1 nat i maj 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice people
Overnattede 1 nat i maj 2024
Svar fra Fernanda Cubero den 24. maj 2024
Dear Johnny, we really appreciate your comment. It fills our heart to know that you felt welcome. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are committed to our guests' total comfort. It is an honor to served you. Thanks for your visit. Best regards. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

Yildra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great place to begin or end your trip in Costa Rica. It's extremely convenient to the airport. The area immediately around the hotel doesn't have a lot of dining options, and there is a lot of traffic and airport noise, which is to be expected for its location. The breakfast was very good with lots of options. The facilities are everything you'd expect with a nice pool, gym, and comfortable rooms.
Overnattede 1 nat i maj 2024
Svar fra Fernanda Cubero den 22. maj 2024
Dear Catherine, thank you for your nice comment. It’s amazing that you enjoyed of an excellent stay in our hotel. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. Thinking about your comfort and to expand the offer of options for our guests, our shuttle also makes the “gastronomic route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. This gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Our purpose is our guest’s comfort and wellness. It was an honor having you as a guest. Thank you for choosing us. Best regards. Fernanda Cubero Guest Relations Manager.

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay for a trip to Costa Rica! All the tours pick us up right in front of the hotel. 5 mins away from the airport. Very friendly and professional staff. Free shuttle services to the restaurants and City Mall.
Overnattede 4 nætter i maj 2024
Svar fra Fernanda Cubero den 24. maj 2024
Dear Katherine, thanks for your comment. We appreciate you have chosen us and our brand. We are happy that you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are happy that you liked our comfortable location, just 1km from the airport, plus our free shuttle service running 24/7. Also, our shuttle makes the “gastronomic route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. This gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. We are committed to our guests' total comfort and satisfaction. Thank you for your visit. It is always a pleasure being at your service. Warmest regards. Fernanda Cubero Guest Relations Manager.

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

edowilda

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
People were EXTRAORDINARY, they accomodated all of my family needs
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Gerardo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location few mins from the airport. Called shuttle at our arrival and it was there in 3 mins. Staff is great and very friendly. Clean rooms.
Overnattede 1 nat i maj 2024
Svar fra Fernanda Cubero den 19. maj 2024
Dear Gerardo, we appreciate your kind opinion. It fills our heart to know that you enjoyed of an amazing stay in our comfortable and clean hotel. It’s fabulous you found very convenient our proximity to the airport, just 1km away, plus our free shuttle service running 24/7. We are truly happy you loved our beautiful facilities and our fabulous services. Most of all, it’s wonderful to know you loved our wonderful attention. Our purpose is always give you a very pleasant experience. It was a pleasure to have you with us. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kurt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Excellent for price/quality
Overnattede 1 nat i maj 2024
Svar fra Fernanda Cubero den 9. maj 2024
Dear Kurt, thanks for sharing your kind comment. It’s wonderful that you enjoyed of an excellent experience with us. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. Our purpose is our guest’s comfort and wellness. It was a pleasure having you as a guest. Thank you for choosing us. Best regards. Fernanda Cubero Guest Relations Manager.

10/10 Fremragende

Vicki

Rejste med partner
Everything was top notch!
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 7. maj 2024
Dear Vicki, we appreciate your kind comment. It’s great you had an excellent experience with us. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. We are committed to our guests' total comfort and wellness. It was a pleasure having you as a guest. We hope to receive you again in a near future. Best regards. Fernanda Cubero. Guest Relations Manager.

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best Holiday Inn Express I've stayed at. Room was PERFECT!
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 7. maj 2024
Dear Kenneth, thanks for sharing your opinion. It’s great you loved our beautiful facilities, as well as our fabulous services. It fills our heart to know you enjoyed of an amazing experience with us, our purpose is that our guests always feel at home. It has been a pleasure always being at your service. Warmest regards. Fernada CuberoGuest Relations Manager.

10/10 Fremragende

Sowmya

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good experience
Overnattede 1 nat i april 2024

10/10 Fremragende

shane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Kristin

Synes godt om: Service og personale
It’s super convenient
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 7. maj 2024
Dear Kristin, thank you for sharing. We are glad you loved our convenient and beautiful hotel. We will appreciate if you could let us know what we should do or change to improve your experience with us. Your honest feedback is extremely important and valuable to us, thanks to take the time to comment us. We hope to know from you soon. We hope to hear from you in the near future. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

Kresta

Rejste i en gruppe
Great hotel, nice breakfast and very clean with nice amenities.
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 3. maj 2024
Dear Kresta, thanks for sharing. We are happy you liked our convenient and clean hotel. It’s great to know you enjoyed our wonderful breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. Our priority is our guests' total comfort and satisfaction It was a pleasure to serve you. We hope to receive you again soon. Best regards. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and easy to get to the airport!
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 28. apr. 2024
Dear Joseph, thanks for your nice comment. We are happy you loved our beautiful and comfortable hotel. It’s wonderful that you liked our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. Our priority is always the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda CuberoGuest Relations Manager

8/10 Udmærket

karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Jessica

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, faciliteter
Very welcoming staff and grounds are really needed ce. Great room too!
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 28. apr. 2024
Dear John, we appreciate your opinion. It’s wonderful that you liked our comfortable and beautiful facilities. It’s fills our heart to know that you received a lovely attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda Cubero Guest Relations Manager

10/10 Fremragende

C.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Diane

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place..
Overnattede 1 nat i april 2024

10/10 Fremragende

Annette, SEATTLE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super close to the airport and transportation.
Overnattede 1 nat i april 2024

8/10 Udmærket

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale
na
Overnattede 1 nat i april 2024

8/10 Udmærket

Katie

Overnattede 1 nat i april 2024

10/10 Fremragende

Sylvie

Synes godt om: Rengøring
Overnattede 1 nat i april 2024

10/10 Fremragende

Lakshmi

Overnattede 1 nat i april 2024

10/10 Fremragende

Lakshmi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Leslie

I just Have to share our experience with our 4 & 2 year old, while we ate breakfast much was way better than expected which included not only cereal and fruit but also eggs waffles pastries and so much more, but they made balloon animals for the kids! Definitely a highlight of our trip. Great place after arriving late in CR.
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 17. apr. 2024
Dear Leslie, thank you for your kind comment. We are glad you found very convenient our location, just 1km from the airport, plus our free complimentary shuttle service from and to the airport operating 24h. We are happy you enjoyed our breakfast service. Our food and beverage staff strive to offer the best and most varied options. But it really fills our heart to know you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. It’s wonderful you had an amazing experience in our hotel. Thank you for choosing us. Best regards. Fernada CuberoGuest Relations Manager

10/10 Fremragende

Eddie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient place to stay next to the airport. Clean and great service.
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 16. apr. 2024
Dear Eddie, thanks for sharing your comment. It’s wonderful that you liked our comfortable and clean hotel. We are happy that you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. It’s great you liked our convenient location, just 1km from the airport and surrounded, plus our free shuttle service running 24/7. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda Cubero Guest Relations Manager

10/10 Fremragende

richard

Overnattede 1 nat i april 2024

10/10 Fremragende

Darrell

Rejste i en gruppe
Synes ikke om: Faciliteter
The rooms were clean. Not many amenities or restaurants in the area
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 16. apr. 2024
Dear Darrell, thanks for sharing your opinion. We are glad you loved our comfortable and clean rooms. Even if we don’t have a restaurant inside the hotel, we have the convenience to be next to Rostipollos, Denny’s restaurant and Casino Fiesta, open 24h and with great menus to choose from, as well as room service from Denny’s 24/7. Our shuttle also make the “Gastronomic Route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. It gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Raquel Arce. Guest Relations Manager

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice that it was so close to the airport. Very clean and close to amenities.
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 16. apr. 2024
Dear Kelly, thank you for kind comment. We are happy you loved our comfortable and clean hotel. It’s great you liked our convenient location, just 1km from the airport and surrounded, plus our free shuttle service running 24/7. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda Cubero Guest Relations Manager

8/10 Udmærket

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Eddie

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location near the airport.
Overnattede 1 nat i marts 2024
Svar fra Fernanda Cubero den 12. apr. 2024
Dear Eddie, thanks for your post. We are happy you liked our location, just 1 km from the airport, plus our wonderful free shuttle service running 24/7. We are glad you felt satisfied with our facilities and services. Our goal is to give an experience full of comfort and satisfaction. Thank you for your visit. Warmest regards. Fernanda CuberoGuest Relations Manager.

8/10 Udmærket

Patrick

Rejste med partner
Na
Overnattede 1 nat i april 2024

8/10 Udmærket

Shelley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for going to or from the airport. Easy to use shuttle and good breakfast in the morning. A bit noisy, if you are sensitive to noise (lots of airplanes and close to train tracks).
Overnattede 2 nætter i marts 2024
Svar fra Fernanda Cubero den 12. apr. 2024
Dear Shelley, thanks for sharing. We are happy you liked our convenient location, very close to San José and just 1km from the airport, plus our free complimentary shuttle service from and to the airport operating 24h. It’s great to know you enjoyed our wonderful breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We are are sorry if you felt it was a bit noisy, we are glad it haven’t represent an inconvenient during your stay. Our priority is our guests' total comfort and satisfaction It was a pleasure to serve you. We hope to receive you again soon. Best regards. Fernanda Cubero Guest Relations Manager

10/10 Fremragende

Carrie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for when your flight lands late or you have an early morning flight.
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 9. apr. 2024
Dear Carrie, thank you for sharing. We are really happy to know that you loved our convenient and beautiful our hotel. It’s great that you enjoyed our wonderful facilities as well as our amazing services. Our priority is our guests’ complete satisfaction. It was a pleasure to have you with us. We’ll be waiting for you in the near future. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

10/10 Fremragende

andrew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So close to the airport great for an easy overnight . Breakfast is A , fun that it’s right next to a casino, and believe it or not best dennys I have ever eaten at. My go to spot when coming and going from sjo
Overnattede 1 nat i april 2024
Svar fra Fernanda Cubero den 9. apr. 2024
Dear Andrew, thank you for kind comment. It’s great you liked our comfortable hotel, located just 1km from the airport. We are glad loved the convenience to be next to Denny’s restaurant and Casino Fiesta, open 24h and with great menus to choose from. We are happy you enjoyed our breakfast service. Our culinary staff strive to offer the best and most varied options. Our priority will always be the well-being and satisfaction of our guests. It was a pleasure to served you. Thank you for choosing us. Warmest regards. Fernanda CuberoGuest Relations Manager

8/10 Udmærket

M Kristen, Hinsdale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I needed to stay a night while waiting for the rest of my family to arrive in Costa Rica and this hotel was super convenient. The shuttle was great, although a little unpredictable. This was due mainly to traffic and construction at the airport, so not really their fault. The room was spacious, clean, and perfect for what I needed. They also offer a complimentary breakfast in the morning and it is excellent. Not just a few containers of yogurt, and coffee, but eggs, waffles, cereal, pastries fruit, bacon. It was really great. I would absolutely recommend staying here if you need to be near the airport coming into Costa Rica or leaving early in the morning. A great, convenient spot.
Overnattede 1 nat i marts 2024
Svar fra Fernanda Cubero den 8. apr. 2024
Dear M Kristen, we really appreciate your opinion. It’s great you had an excellent experience with us. We are committed to our guests' total comfort and wellness. It was a pleasure having you as a guest. We hope to receive you again in a near future. Best regards. Fernanda Cubero Guest Relations Manager.

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024