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Anmeldelser af Ka'ana Resort

4.5 out of 5
Ka'ana Resort
Mile 69 1/4 George Price Highway, San Ignacio, Cayo District

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 159 af i alt 195 anmeldelser" "
Bedømmelse på 8 − Udmærket. 19 af i alt 195 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 195 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 195 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 195 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Jeanne

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 4 nætter i april 2024
Svar fra Yeniffer S. Operations Manager den 15. maj 2024
Dear JeanneWe're terribly sorry to know that your experience at Ka'ana Resort was far from enjoyable.Our main focus is to make our guests' vacation the best it can possibly be and we're deeply saddened that that wasn't the case during your visit. As a hotel that prides itself to deliver the best service, it is truly disappointing to hear know that we let you down. We will make sure to learn from this and avoid at all costs another guest having a similar experience

2/10 Forfærdeligt

ingrid

Overnattede 3 nætter i maj 2024
Svar fra Yeniffer S. Operations Manager den 13. maj 2024
Dear Ingrid,We're terribly sorry to hear that your experience at Ka'ana Resort was far from enjoyable.Our main focus is to make our guests' vacation the best it can possibly be and we're deeply saddened that that wasn't the case during your visit. We hope you give us another chance to make your stay memorable in the proper way.

10/10 Fremragende

ELIZABETH

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very intimate. Wonferful staff. Beautiful property
Overnattede 3 nætter i april 2024
Svar fra Yeniffer S. Operations Manager den 29. apr. 2024
Dear ElizabethThank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our service staff, and property. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.Thank you again for choosing us and we hope to welcome you back in the future.

8/10 Udmærket

Robin, Sherman Oaks

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to request the dining amenity 3 times before it was put on our bill. Staff was very friendly. Restaurant was expensive. Tours were very expensive.
Overnattede 4 nætter i april 2024
Svar fra Yeniffer S. Operations Manager den 23. apr. 2024
Dear Robin, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our service. I do apologize for the inconvenience with the dining amenity. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.

2/10 Forfærdeligt

Taylor

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I will never stay here ever again. I’ve been to 5 different hotels while Ive been here. I THOUGHT this was going to be the best one since it was twice the cost of other hotels we stayed at, and it ended up being the worst one. Other then it looking pretty, the food was terrible, the water didn’t work so we couldn’t take a shower or brush our teeth, the outlet next to my bed was coming out of the wall and I couldn’t charge my phone, the lady at the front said she would what’s app message me and never did, the next morning we had an excursion pick us up at the hotel for 7:30 but they came at 7 and the front desk said they wouldn’t knock on our door to let us know and couldn’t send us a message on what’s app because they “didn’t have my number” even though I gave it to the lady at the front desk the night before. Save your money and go somewhere else. This place was terrible. Coconut row was amazing, black orchid was good, sunset breeze was good too. I would take any of those hotels 100 times before ever going back to Ka’ana.
Overnattede 1 nat i april 2024
Svar fra Yeniffer S. Operations Manager den 10. apr. 2024
Dear Taylor,Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your one night stay. At Ka'ana Resort our goal is to provide a comfortable and convenient experience for every guest. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

10/10 Fremragende

BRIDGET

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gorgeous property, fabulous, friendly staff and beautiful room.
Overnattede 2 nætter i april 2024
Svar fra Yeniffer S. Operations Manager den 9. apr. 2024
Dear BridgetThank you for taking the time to share your experience with us. We are delighted to hear that you found our service, property and rooms exceed your expectations. We hope wo welcome you back soon!

4/10 Dårligt

tamara

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I liked how pretty the property was. But the resort staff were either great or treated you like a dollar bill. Whoever owns this resort has trained the staff to make guests feel like they don’t matter as people only for the cash they pay
Overnattede 2 nætter i marts 2024
Svar fra Yeniffer S. Operations Manager den 26. mar. 2024
Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay at Ka'ana Resort our goal is to provide a comfortable and convenient experience for every guest. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

8/10 Udmærket

Garrett

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The proximity to town and the attractions was perfect! The hotel restaurant, bar and the staff were awesome! The hotel grounds were well kept and created a feel of serenity.
Overnattede 3 nætter i marts 2024
Svar fra Yeniffer S. Operations Manager den 21. mar. 2024
Dear Garrett Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service, food and bar exceed your expectations. Hope to see you back!

4/10 Dårligt

Kenneth

Overnattede 4 nætter i marts 2024
Svar fra Yeniffer S. Operations Manager den 9. apr. 2024
Thank you for taking the time to rating us. We hope to welcome you back in the future.

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay! Highly recommend for a trip to San Ignacio.
Overnattede 3 nætter i marts 2024
Svar fra Yeniffer S. Operations Manager den 20. mar. 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Ka'ana Resort.Kindest regards,

8/10 Udmærket

Nanette

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Yeniffer S. Operations Manager den 17. feb. 2024
Thank you for taking the time to share your experience with us.

10/10 Fremragende

Emmanuel

Overnattede 1 nat i januar 2024
Svar fra Yeniffer S. Operations Manager den 20. mar. 2024
Thank you for taking the time to rating our property. We are so happy to hear that you enjoyed your time at Ka'ana Resort.

10/10 Fremragende

Beatrice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very welcoming and helpful. The casitas we nice and quiet. The grounds are well kept. There garden was nice to see, and you can taste the food was fresh. The only thing we didn't like was the mattresses in the room were not very comfortable for us. It was very soft and didn't offer much support. Everything else was perfect.
Overnattede 2 nætter i januar 2024
Svar fra Yeniffer S. Operations Manager den 8. jan. 2024
Dear BeatriceWe are delighted to hear that you enjoyed your stay at our hotel, we work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. We will make sure to pass your feedback about our mattresses to management.

10/10 Fremragende

Cecelia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved sitting outside on the deck and enjoying the sights and sounds of nature. 'The pool area was wonderful. The staff is excellent and always trying to please. The activities were over the top, professional, organized and on time.
Overnattede 6 nætter i november 2023
Svar fra Yeniffer S. Operations Manager den 5. dec. 2023
Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay.

10/10 Fremragende

Sara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is amazing! The staff are super friendly
Overnattede 1 nat i november 2023
Svar fra Yeniffer S. Operations Manager den 5. dec. 2023
We appreciate your choice to stay with us and for sharing your thoughts. Your feedback is important to us, and we're glad you had a good experience.

10/10 Fremragende

Ahmad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Yeniffer S. Operations Manager den 24. nov. 2023
Dear Christine, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fremragende

Christine

Overnattede 3 nætter i oktober 2023
Svar fra Yeniffer S. Operations Manager den 24. nov. 2023
Dear Christine, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Paradise vacation
Everything exceeded our expectations. Loved every moment. We’ll definitely be returning.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023

10/10 Fremragende

RONALD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This beautiful property is outstanding in amenities and service. We stayed in a wonderfully designed and comfortable cottage with a completely private garden and plunge pool behind it, surrounded by lush tropical landscaping. The staff could not have been more helpful and courteous. It is a few miles out of town, near the Xunantunich archeologic site, so transport to town for tours and meals does involve using local taxis, which are easy to obtain on the main road and in town. Meals and transportation on site are quite expensive. Worth the distance from town for a wonderful place to end a day of exploration. HIghly recommend!
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Jeffery, Nanaimo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The grounds are amazing, the food and drinks were well prepared, the staff are courteous and friendly. I wanted an extra night but they were full. No surprise there!
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Otis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The resort is beautiful!!!
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Aimee, Tyler

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful service, beautiful grounds, comfortable beds, the list goes on! Would definitely recommend Ka’ Ana to anyone traveling to San Ignacio.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Ronald

Overnattede 1 nat i juli 2023

10/10 Fremragende

nick

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed at ka'ana for 2 nights and we're far from disappointed. All around an excellent resort with much to offer. We will definitely be visiting again.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Amanda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay at the Ka’ana was glorious. From the exquisitely appointed room to the lush grounds to the kind attentive staff, Ka’ana started our stay in Belize perfectly. Breakfast was delicious. Be sure to make use of your outdoor shower!
Overnattede 2 nætter i juni 2023

10/10 Fremragende

casey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice peaceful stay
The staff was very helpful, and the place was peaceful and relaxing.
Overnattede 3 nætter i maj 2023

10/10 Fremragende

casey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff has been very helpful. The place is nice and peaceful.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
todo muy bien, muy limpio
Overnattede 2 nætter i maj 2023

8/10 Udmærket

Tyler

Overnattede 1 nat i maj 2023

10/10 Fremragende

Alicia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We absolutely loved our stay at Ka’ana! The grounds and rooms are immaculate and the staff really went out of their way to make our stay special. They’ve thought of everything and the special touches were so intentional and so appreciated. The property is only a short ride to town which we loved. It’s close enough that it was easy to go into town after excursions and explore all that San Ignacio has to offer. The communication via Whatsapp was so helpful and made arranging everything from breakfast to a ride so easy. We’ll most definitely be staying at Ka’ana the next time we come to Belize!
Overnattede 4 nætter i april 2023

6/10 Okay

Jan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Property where you will suffer from hunger
Very nice property but access without car very difficult. Spacious rooms and cmfortable beds. There is no coffee marker or kettle - that´s a big minus. The biggest problem is overpriced food. Breakfast very poor - omelet, one slice of toast, 2 slices of ham, coffee and juice, no butter for 23 USD. I have never experienced such misery
Overnattede 2 nætter i april 2023

10/10 Fremragende

Dimitri, Oakland

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, highly recommend.
Overnattede 2 nætter i april 2023

10/10 Fremragende

Cassandra and

Overnattede 3 nætter i marts 2023

10/10 Fremragende

Tanveer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, excellent staff. It would be better if there was a gym in the hotel. And they forgot to tell us that continental breakfast was included until the last day. But overall we had a good experience. Will go back.
Overnattede 3 nætter i marts 2023

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and accommodating.
Overnattede 2 nætter i februar 2023

4/10 Dårligt

James

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 4 nætter i februar 2023

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay at Ka'ana . Staff were brilliant. Enjoyed the breakfast and we ended up eating there 3 times in the evening. Highlight was the fire pits and Smores after the meal. We just did the ziplining and cave tubing trip. Cave tubing in particular was spectacular (and other visitors said this was also their highlight). Eddie was a brilliant guide. We really enjoyed Xanantunich. Probably shouldn't say this - but it's great to be able to climb up the structures - with a lot of Mayan ruins in Mexico (which are also amazing) you can only view rather than climb.
Overnattede 4 nætter i februar 2023

8/10 Udmærket

Roy

Overnattede 9 nætter i december 2022

10/10 Fremragende

Anderson

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La atención es excelente. Las habitaciones confortables y las instalaciones cómodas y bien conservadas.
Overnattede 1 nat i november 2022

10/10 Fremragende

Rosanna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i september 2022
Svar fra Revenue Manager den 1. nov. 2022
Dear Mrs Rossana,Thank you for taking the time to share about your Itz’ana experience! We are pleased to hear that you enjoyed our property.We hope to welcome you back to Itz’ana.Warm regards,

10/10 Fremragende

Ashish

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2022

10/10 Fremragende

Ann

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Loved the room we had. It was only for one night but we enjoyed it. It was beautiful and the food was great.
Overnattede 1 nat i juli 2022

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was great, the facility needs needs a little work
Overnattede 3 nætter i juli 2022

10/10 Fremragende

Megan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022

10/10 Fremragende

Nicole

Overnattede 2 nætter i maj 2022

10/10 Fremragende

Roberto

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The resort is beautiful!!! Loved it!
Overnattede 1 nat i maj 2022

6/10 Okay

Nadege

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
None of the VIP perks were provided by the hotel.
Overnattede 3 nætter i april 2022

10/10 Fremragende

jason, Sammish

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff, very accommodating.
Overnattede 3 nætter i april 2022

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2022