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Anmeldelser af Oak Hotel

2 out of 5
Oak Hotel
171 Fell Street, San Francisco, CA

Anmeldelser

6,4
Bedømmelse på 10 − Fremragende. 35 af i alt 224 anmeldelser" "
Bedømmelse på 8 − Udmærket. 74 af i alt 224 anmeldelser" "
Bedømmelse på 6 − Okay. 43 af i alt 224 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 224 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 224 anmeldelser" "

6,4/10

Rengøring

7,6/10

Service og personale

5,6/10

Faciliteter

6,0/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i juli 2022
Svar fra Mac den 18. aug. 2022
thank you sir/mam.

8/10 Udmærket

Per Månsson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2018
Svar fra oak hotel management den 23. jul. 2018
thank you for staying with us and reviewing us

6/10 Okay

Yashdil

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024

4/10 Dårligt

alex

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No cambiaban las toallas y las que me dieron estaban manchadas y llenas de agujeros. Los baños sucios. La habitación sucia y no la limpiaron ni un día. Se escuchaban peleas, gritos y ruidos por las noches en los pasillos.

2/10 Forfærdeligt

Bayla

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Renecia

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Together roaches everywhere from the shower to behind my bed by my sink it's very not clean there were things under the bed where people haven't swept at their housekeepers as well as they have bad customer service

4/10 Dårligt

Christopher

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Some rooms have coffeemakers, refrigerators, towels, or smoke detectors, or hair in the sink, but many don't. Your best guess as to which you will get. Many of the guests can be quite noisy.

10/10 Fremragende

Yanling

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
convenient
Overnattede 1 nat i februar 2024

4/10 Dårligt

Rachel

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No control over unruly guests. Staff gives out room keys to strangers whose name is not on the room reservation which is completely unsafe and illegal. The smoke detectors in the rooms have been removed from all rooms which is unsafe and a safety violation. There would be no way to smoke or fire in the rooms. This is supposed to be a no pet property but there are always dogs inside of the property that bark all hours of the day. There’s constantly smoking inside of the rooms. Walls, appliances, curtains bedding and towels are all completely filthy with stains and strong urine stains. I’ve had to clean my room several times after check in and it’s really annoying. I travel back and forth from LA to SF every week and stay here because of the convenience and it’s really concerning and unfortunate to see the value of the property going downhill. I really hope things get batter
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Johannes

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is a drug users hotel, lots of noise until 6am loud TV from the next room. You smell the drugs in the hallway.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Daniella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Manager is great
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Audrey

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thank you for accommodating me. I appreciate the improvements. Will stay again the next time I’m in San Francisco. Thank you!

6/10 Okay

Bernard

Old and Cheap.
The building is old and you can hear a lot of the noise outside your room. A manager actually walked into my room by mistake around midnight, waking me up. It is a cheap place to stay if you are on a budget.
Overnattede 1 nat i november 2023

10/10 Fremragende

JONI

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i november 2023

4/10 Dårligt

Rachel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not a clean place.
Overnattede 5 nætter i oktober 2023

2/10 Forfærdeligt

Anthony

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was no window pane so I was unable to shut the window.

2/10 Forfærdeligt

Araceli, San Francisco

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First room they gave me had holes in walls. the second room was fine except i could hear the conversation of the people next door and they were talking and having sex until 4:30am. I had to go to the person incharge of hotel at the time and asked to talk to these people. They ended up leaving. the place was dirty and it smelled like crap. the rooms were cold and no heater around. didn't like it at all.

8/10 Udmærket

Dakarai

Synes godt om: Overnatningsstedets tilstand og faciliteter
Change the sheets
It was okay nothing special
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Harriet

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
The neighborhood seemed quite deteriorated, with a noticeable presence of individuals engaged in drug use, which left us feeling uneasy. There was also very loud music being played from a car at the earlier hours in the morning. While the room met our expectations, it was disappointing that there were no towels, and were never delivered, even though we were told they were in the laundry and they would bring them to our room. However, aside from this issue with the towels, the staff were friendly and accommodating, allowing us to store our bags during the day.
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Dennis

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Untidy and rundown hotel but the property overall was fine for what we paid and the location.
Overnattede 2 nætter i september 2023
Svar fra Oak Hotel Management Team den 4. okt. 2023
thanks for your review and sorry for your inconvenience

4/10 Dårligt

camilla

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Just wanted convenience
You get what you pay for... Its in a convenient location though.
Overnattede 2 nætter i september 2023
Svar fra ADS den 17. sep. 2023
Thank you for the review

6/10 Okay

Mitchell

Peace
Not any places to eat mear.
Overnattede 2 nætter i september 2023
Svar fra ADS den 13. sep. 2023
Thank you for the review

10/10 Fremragende

Antwane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I give it a five star it just need restrooms insid
I had an amazing experience the staff was great the room was clean and besides being in a high traffic area everything was fine.
Overnattede 1 nat i september 2023
Svar fra ADS den 10. sep. 2023
Thank you for the review

8/10 Udmærket

Thiago

Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Quentin

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
At this point, it shouldn't be considered as a hotel... I stayed in 3 different rooms during my stay and it was always the same observation : dirty, noisy and smelly. Orignally planned to stay 4 nights but in the end i painfully only spent 2 nights before running out of this establishment. Honestly the worst place i have stayed at in my life Only pro : staff was comprehensive and friendly
Overnattede 4 nætter i august 2023
Svar fra ADS den 2. sep. 2023
Sorry for the inconvenience

4/10 Dårligt

NICHOLAS

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was pretty grubby, tho you get what you pay for.. It was super noisy from other tenants, got woken up all through the night from people screaming and yelling.. You hear everything there
Overnattede 1 nat i august 2023
Svar fra ADS den 2. sep. 2023
Sorry for the inconvenience

10/10 Fremragende

Aleksis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very kind staff and very convenient
Overnattede 5 nætter i august 2023
Svar fra ADS den 15. aug. 2023
Thank you for your review

6/10 Okay

ton

Good location
Overnattede 3 nætter i juli 2023
Svar fra ADS den 8. aug. 2023
Thank you for the review , have a good one

6/10 Okay

Ernest

Synes ikke om: Service og personale
Overnattede 1 nat i juni 2023
Svar fra Ads den 30. jun. 2023
Thank you for the rating

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Truth be told, although the staff was friendly, the place was loud and dirty. A fine place to stay if you are looking for a cheap place and don’t care about cleanliness or noise.
Overnattede 6 nætter i maj 2023
Svar fra ADS den 28. maj 2023
I understand that you had a mixed experience at the hotel. The staff was friendly, but the place was loud and dirty. I appreciate you sharing your feedback. It's important to me that guests have a positive experience, and I will use your feedback to improve the hotel.I'm glad that you mentioned that the staff was friendly. I know that our staff is one of our greatest assets, and I'm always working to make sure that they are providing the best possible service.I'm sorry to hear that you found the place to be loud and dirty. I know that cleanliness is important to guests, and I will work with the housekeeping staff to make sure that the hotel is kept clean and tidy.I hope that you will give the hotel another chance in the future. I'm confident that you will have a better experience if you come back when the hotel is less crowded.Thank you for your feedback. It's important to me that I know what guests think of the hotel so that I can make it the best it can be.

2/10 Forfærdeligt

Clifton

Synes ikke om: Service og personale
horrible the owners were very rude
Overnattede 3 nætter i maj 2023
Svar fra ADS den 28. maj 2023
I am very sorry to hear that you had a bad experience with the hotel owners. I understand that it can be very frustrating and upsetting to be treated rudely by someone who is supposed to be providing you with a service.I would like to apologize on behalf of the hotel owners. I know that their behavior was unacceptable, and I will speak to them about it. I will also make sure that they are aware of the importance of providing guests with a friendly and welcoming experience.I hope that you will give the hotel another chance in the future. I am confident that you will have a better experience if you come back when the owners are not present.In the meantime, I would like to offer you a full refund for your stay. I hope that this will help to make up for your bad experience.Thank you for bringing this matter to my attention. I will do everything I can to ensure that it does not happen again.Sincerely,FrontDesk Manager

10/10 Fremragende

Beverly

Overnattede 1 nat i maj 2023
Svar fra ADS den 28. maj 2023
Thank you. I hope your year is filled with joy and success.

8/10 Udmærket

Herman

Forretningsrejsende
Synes godt om: Service og personale
Nice alternative for the price
Great staff made up for the facilities. A relative bargain in a very expensive coty.
Overnattede 2 nætter i april 2023
Svar fra ADS den 28. maj 2023
"I'm glad you found the staff to be helpful and friendly. We're always working to improve our customer service, and it's great to hear that we're on the right track."

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2023
Svar fra ADS den 28. maj 2023
I hope you had a pleasant stay. We hope to see you again soon.

4/10 Dårligt

AuReyon

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff at the front desk were very nice but the rest of my experience was less than ideal. The lock on my room door was very flimsy and felt as though anyone could get it. The room was very dirty. The refrigerator and microwave had dust and sticky residue on them. The blanket on the bed had burn marks on them and the whole room smelt like urine. The communal bathroom had super sticky floors but they were cleaner than the bedroom. The other tenants were super loud all night long. They were playing super loud music, yelling at each other, and you could here them walking up and down the hall talking to each other. I only managed to sleep a couple hours the one night I stayed here. The price is nice and the staff are nice but I would not recommend staying here if you want a stress free and clean environment.
Overnattede 1 nat i marts 2023

8/10 Udmærket

Miguel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly customer service
Overnattede 5 nætter i marts 2023
Svar fra sai den 29. apr. 2023
thanks for your review

2/10 Forfærdeligt

Jeremy

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Bugs in the bed, there was a used band-aid on the quilt when I arrived to the room, the microwave looked like it hadn’t been cleaned in 73 business years, the sheets had been used by prior guests to put out cigarettes/weed or God knows what, there was dog hair on my pillows and sheets upon arrival, the entire hotel smelled like piss, the sink was so old and run-down that whenever I used it, the water just went directly to the floor, there was graffiti on the bed frame, other hotel-stayers were clearly on crack, heroine or the likes. Overall, I genuinely feared for my life during my stay here and felt like I was in a prison.
Overnattede 1 nat i februar 2023

2/10 Forfærdeligt

Shangzhi

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They canceled my reservation by themselves without my permission. After I arrived the hotel, they told me they didn’t have the empty room. Then I went to the hotel they recommended, it was so terrible. So noisy and too dirty.
Overnattede 1 nat i februar 2023

4/10 Dårligt

Melissa

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The walls were so thin you could hear people in the next room talking, no soap for the shower, no coffee for the coffee maker. For the price I would have expected better linens, nicer bed spread and at least some soap!
Overnattede 1 nat i februar 2023

8/10 Udmærket

Kenichi

Synes godt om: Rengøring, service og personale
The room was clean. The bed was good. The refrigerator was equipped in the room. The bathroom was good. The hotel location was good, since the area was close to the union square & the Moscone Center (roughly 15 min by walk). So, most of points were good. However, the vehicle noises from outside were not small. The room had no heating device, and room was a little cold, since it was February. This hotel is not perfect, but I guess it provides cost-effective stay for you.
Overnattede 6 nætter i januar 2023

6/10 Okay

Joanna

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Small rooms and awkward bathrooms but I only stayed there to sleep not to hangout
Overnattede 1 nat i januar 2023

8/10 Udmærket

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
pretty good
Not too bad of a place / above average
Overnattede 2 nætter i januar 2023

10/10 Fremragende

Traci

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great little spot reasonable!!!
Overnattede 1 nat i december 2022

10/10 Fremragende

Marcus

Overnattede 1 nat i december 2022

8/10 Udmærket

Traci

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

8/10 Udmærket

AKIRA

Overnattede 2 nætter i november 2022

6/10 Okay

Gloria

Synes godt om: Service og personale
No comment
Overnattede 2 nætter i november 2022

8/10 Udmærket

Bruce

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great price....quiet....great TV...Great location, just far enough away from the Tenderloin shitshow...
Svar fra Oak Hotel Management Team den 7. nov. 2022
thank you for staying at oak hotel