Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 94 af i alt 157 anmeldelser" "
10 - Fremragende
94
Bedømmelse på 8 − Udmærket. 28 af i alt 157 anmeldelser" "
8 - Udmærket
28
Bedømmelse på 6 − Okay. 6 af i alt 157 anmeldelser" "
6 - Okay
6
Bedømmelse på 4 − Dårligt. 10 af i alt 157 anmeldelser" "
4 - Dårligt
10
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 157 anmeldelser" "
2 - Forfærdeligt
19
9,4/10
Rengøring
8,4/10
Service og personale
8,0/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
8,8/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Paul
26. maj 2024
Synes godt om: Rengøring
Paul
Overnattede 1 nat i maj 2024
Svar fra Kasa Niche Hotel Redwood City den 27. maj 2024
Hi Paul,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
10/10 Fremragende
Ambar
Rejste med partner
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love that everything is self done. No front desk required. I love this hotel and will be coming often to stay!
Ambar
Overnattede 1 nat i maj 2024
10/10 Fremragende
Tamires
Forretningsrejsende
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
n/a
Tamires
Overnattede 4 nætter i maj 2024
Svar fra Kasa Niche Hotel Redwood City den 24. maj 2024
Hi Tamires, Thank you for the 5-star rating! We are excited to have you back for another outstanding stay. Best regards, Team Kasa
10/10 Fremragende
Robert, Palm Beach Gardens
16. maj 2024
Robert
Overnattede 3 nætter i maj 2024
Svar fra Kasa Niche Hotel Redwood City den 17. maj 2024
Hi Robert,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
10/10 Fremragende
Vivianne
13. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vivianne
Overnattede 5 nætter i maj 2024
Svar fra Kasa Niche Hotel Redwood City den 14. maj 2024
Hi Vivianne,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
2/10 Forfærdeligt
Pamela
30. apr. 2024
Synes ikke om: Faciliteter
Communicating with this property is virtually impossible. Yes, you can text them but unfortunately the agents are not well trained and any kind of response is usually very untimely making it very challenging to make plans. For example, I requested early check-in for Noon; received an email at 2:31 saying I could now check-in at Noon. Terrific.
I could go on. Unfortunately the property tries to replace helpful, pleasant human interaction with automation and texts and fails miserably.
Pamela
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 1. maj 2024
Hi Pamela, We're really sorry to hear about your frustrating experience with communication during your stay. Providing prompt and efficient responses is a priority for us, and it sounds like we fell short this time. Your feedback is incredibly important, and we are actively working on improving our training processes to ensure our team can offer timely and helpful support. Regarding the early check-in, it’s clear we missed the mark in delivering that information to you in a timely manner. We're constantly working on enhancing our communication systems, including our automated services, to make them more intuitive and responsive. We value your input as it helps us understand where we need to focus our improvements. We hope to have another opportunity to host you and provide the high standard of service you expect and deserve. Sincerely, Team Kasa
10/10 Fremragende
Fabiola
Rejste med partner
29. apr. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in/check out. Cute, clean and has easy access to food, shopping. Would definitely recommend
Fabiola
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 2. maj 2024
Hello Fabiola, Thank you for your 5-star rating! We're delighted to hear that you found the check-in/check-out process easy and enjoyed the cleanliness of our property. It's fantastic that you appreciated the convenient access to food and shopping nearby. Your recommendation means a lot to us. Thank you for choosing us at Kasa. Best regards, Team Kasa
10/10 Fremragende
Charlie
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kasa it’s always my first choice when visiting the area. Multiple stays with a specific location I could not ask for anything more.
Charlie
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 2. maj 2024
Hi Charlie, We are thrilled to hear that Kasa is your preferred choice when visiting the area. Your loyalty and positive feedback mean a lot to us. It's great to know that you've had multiple enjoyable stays at a specific location. Providing outstanding accommodations and service is our top priority. Your feedback inspires us to continually enhance our offerings and exceed expectations. We look forward to hosting you for many more wonderful stays in the future! Best regards, Team Kasa
10/10 Fremragende
Rebecca
Forretningsrejsende
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a simple, clean, and straightforward experience.
I was popping in for a very quick work trip and everything about the reservation, check in, check out, and room experience was spot on, convenient, clean, and easy.
Rebecca
Overnattede 2 nætter i april 2024
Svar fra Kasa Niche Hotel Redwood City den 27. apr. 2024
Hi Rebecca, We are happy to hear about your exceptional experience during your recent work trip. We deeply appreciate your feedback on the reservation process, check-in/check-out efficiency, and room quality. Providing a seamless stay experience is our utmost priority, and we are delighted that you found it convenient and easy. Thank you for choosing to stay with us and for sharing your kind words. Best regards, Team Kasa
10/10 Fremragende
mario
23. apr. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location
mario
Overnattede 2 nætter i april 2024
Svar fra Kasa Niche Hotel Redwood City den 23. apr. 2024
Hi Mario, We're thrilled to hear that you enjoyed the superb location of Kasa Niche Property Redwood City! We can't wait to have you back for another exceptional stay! Best regards, Team Kasa
10/10 Fremragende
mario
23. apr. 2024
Synes godt om: Rengøring, faciliteter
Location was perfect for my. Hospital stay.
mario
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 23. apr. 2024
Hi Mario, We're thrilled to hear that the location was perfect for your medical visit. Your comfort and convenience are our top priorities, and we're glad we could meet your expectations. Thank you for choosing to stay with us and for taking the time to leave a 5-star review. Best regards, Team Kasa
8/10 Udmærket
A
21. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Heater not easy to use. No help.no breakfast
A
Overnattede 2 nætter i marts 2024
Svar fra Kasa Niche Hotel Redwood City den 23. apr. 2024
Hi A, Thank you for your review. We're sorry to hear that you had difficulty with the heater. At Kasa, we operate with a virtual front desk to streamline our services and empower our guests with a seamless self-service experience. We understand the absence of an in-person help desk might pose some challenges, and we appreciate this feedback as we continually seek to enhance our guest support. Regarding breakfast, while we do not offer this on-site, we highly encourage our guests to explore the local area. There are several delightful breakfast spots nearby that we believe offer a great taste of the local cuisine. Thank you again for your feedback, and we hope to welcome you back soon, ensuring a more comfortable and enjoyable experience. Best regards, Team Kasa
10/10 Fremragende
Scott
Rejste med partner
21. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Love it
Scott
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 21. apr. 2024
Hi Scott, We are thrilled to hear that you loved your stay at Kasa! Your positive feedback means a lot to us and we are excited to have the opportunity to welcome you back in the near future. Best regards, Team Kasa
2/10 Forfærdeligt
Kyrah
14. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Very very small
Tv situation was not really ideal
Front desk area under construction
Just wasn’t my thing
Kyrah
Overnattede 1 nat i februar 2024
Svar fra Kasa Niche Hotel Redwood City den 17. apr. 2024
Hi Kyrah, Thank you for your honest feedback. We're sorry to hear that your stay didn't meet your expectations. We appreciate you pointing out the areas that could enhance our guest experience. We are currently making improvements to our front desk area to better serve our guests in the future. Regarding the TV setup, we're looking into more optimal solutions. We hope to have another opportunity to host you with improvements that might better align with your preferences. Thank you for choosing to stay with us, and we look forward to welcoming you back. Sincerely, Team Kasa
8/10 Udmærket
Rosalba
Rejste med partner
12. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the dinning options around the area all walking distance I enjoyed that.
Rosalba
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 14. apr. 2024
Hi Rosalba, We're delighted to hear that you appreciated the variety of dining options within walking distance of our Kasa. It's wonderful to know that you enjoyed the convenience of having such establishments nearby. Thank you for taking the time to share your positive experience with us! See you back soon! Best regards, Team Kasa
10/10 Fremragende
Genevieve
Rejste med partner
7. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I like the way we check in, easy check in
Genevieve
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 14. apr. 2024
Hi Genevieve, We are thrilled to hear that you appreciated the seamless check-in process during your stay at Kasa. Providing a hassle-free check-in experience is a key focus for us, and we are glad it made a difference in your visit. Your kind words motivate us to continue delivering exceptional service. Best regards, Team Kasa
8/10 Udmærket
adrian
Forretningsrejsende
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
all good
adrian
Overnattede 1 nat i april 2024
Svar fra Kasa Niche Hotel Redwood City den 14. apr. 2024
Hi Adrian, We are delighted to hear that you had a wonderful experience during your stay at Kasa! Your satisfaction is our top priority, and we are thrilled that you found everything to your liking. We can't wait to have you back with us for another fantastic stay! Best regards, Team Kasa
8/10 Udmærket
Shoshana
1. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was clean and full of useful touches. I tried to use the 'virtual front desk' and couldn't get through - fortunately it wasn't a dire need, but that's disturbing since there is zero staff on site.
Shoshana
Overnattede 1 nat i marts 2024
Svar fra Kasa Niche Hotel Redwood City den 14. apr. 2024
Hi Shoshana, We are delighted to hear that you found the room clean and enjoyed the thoughtful touches during your stay at Kasa Niche Property Redwood City. Your feedback regarding the virtual front desk is valuable to us, and we apologize for any inconvenience caused. Rest assured, we are already working on enhancing its functionality to ensure a seamless experience for all our guests. Best regards, Team Kasa
4/10 Dårligt
Lori, Pebble Beach
Rejste med partner
25. mar. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beware! Read the fine print. A public parking lot was the only parking option.
Offered only basic amenities. The room was noisy. The location seemed safe and was convenient for downtown.
Lori
Overnattede 1 nat i marts 2024
Svar fra Kasa Niche Hotel Redwood City den 31. mar. 2024
Hi Lori, Thank you for sharing your experience with us, and we're truly sorry to hear that your stay didn't meet your expectations in every aspect. It sounds like there were a few areas where we could have done better, particularly concerning the parking situation and the noise levels you experienced. We aim to ensure our guests are comfortable and well-informed, so we appreciate your feedback as it helps us improve. Despite the issues you encountered, we're glad to hear that you found the location safe and convenient for downtown exploration. We hope you'll consider staying with us again in the future so we have the opportunity to provide you with a more comfortable and enjoyable experience. Sincerely, Team Kasa
10/10 Fremragende
Cara
5. mar. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would definitely stay again at Kasa Niche. Have never used this type of hotel. Such ease in checking in and out with virtual reception. The only issue I had was the refrigerator- very noisy but thankfully the Kasa provided ear plugs. I would definitely suggest changing your refrigerators.
Cara
Overnattede 3 nætter i marts 2024
Svar fra Kasa Niche Hotel Redwood City den 6. mar. 2024
Hi Cara,We are thrilled to hear that you had a wonderful stay at Kasa and that you found the virtual reception convenient for checking in and out. Your feedback regarding the refrigerator noise has been duly noted, and we appreciate your suggestion for improvement. It's great to know that the earplugs provided helped mitigate the issue. We are constantly striving to enhance our guests' experience, and your input is valuable in this process. We hope to welcome you back for another fantastic stay in the future!Best regards,Team Kasa
10/10 Fremragende
Diane
24. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Diane
Overnattede 2 nætter i februar 2024
Svar fra Kasa Niche Hotel Redwood City den 25. feb. 2024
Hi Diane,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Virginia
19. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Virginia
Overnattede 2 nætter i februar 2024
Svar fra Kasa Niche Hotel Redwood City den 20. feb. 2024
Hi Virginia,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
2/10 Forfærdeligt
Kaixing
12. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was a construction going on in the hotel at morning and making a lot of noisy. I found this to be unacceptable. If I were told that there will be construction in the hotel, I will never choose this hotel. I felt like betrayed.
Kaixing
Svar fra Kasa Niche Hotel Redwood City den 17. feb. 2024
Hi Kaixing,Thank you for bringing your experience to our attention. We truly regret the disturbance caused by the unexpected construction noise during your stay. Understanding the impact this had on your comfort, we sincerely apologize for any inconvenience.The construction was due to urgent plumbing work that we had to address immediately to ensure the safety and well-being of all our guests. We realize the importance of timely communication and regret not informing you beforehand, which could have helped you make a more informed decision about your stay.As a gesture of our sincere apologies and in recognition of the disruption to your experience, we have applied a credit to your account. We hope this demonstrates our commitment to your satisfaction and our eagerness to rectify the situation.Your comfort and trust are paramount to us, and we are committed to ensuring a more positive experience in the future.Sincerely,Team Kasa
6/10 Okay
Hussein
Forretningsrejsende
5. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room Size is very small and you can't do any work while staying. It is designed just to sleep.
Other than that, it is a good option.
Hussein
Overnattede 2 nætter i februar 2024
Svar fra Kasa Niche Hotel Redwood City den 6. feb. 2024
Hi Hussein,Thank you for sharing your feedback regarding your recent stay at Kasa Niche Hotel Redwood City. We apologize for any inconvenience caused by the size of the room. Our rooms are designed to prioritize comfort and a good night's sleep. However, we understand your need for a space to work and will take your feedback into consideration to improve our offerings. We appreciate your understanding and patience. If you have any further questions or require assistance, please do not hesitate to reach out to us.Sincerely,Team Kasa
6/10 Okay
Maria N.
3. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Maria N.
Overnattede 1 nat i februar 2024
Svar fra Kasa Niche Hotel Redwood City den 3. feb. 2024
Hi Maria,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
10/10 Fremragende
Robert, Palm Beach Gardens
29. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Robert
Overnattede 4 nætter i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 30. jan. 2024
Hi Robert,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
8/10 Udmærket
Sean
28. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Compact but perfect
All great! Very compact, could have used a proper padded chair with a back, and the shower drain was slow, but otherwise really great and great value.
Sean
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 29. jan. 2024
Hi Sean,Thank you for choosing Kasa Niche Hotel Redwood City for your recent stay! We're delighted to hear that you had a great experience with us. Your feedback about the compactness and value of our hotel is greatly appreciated. We apologize for any inconvenience caused by the chair and shower drain, and we will definitely address these issues to ensure a more comfortable stay for our guests in the future. Your valuable input helps us improve, and we're grateful for it. We look forward to welcoming you back on your future travels!Best regards,Team Kasa
10/10 Fremragende
Rachel
Forretningsrejsende
24. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The walls are super think but other than that, all good
Rachel
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 25. jan. 2024
Hi Rachel,Thank you for taking the time to share your positive experience at Kasa Niche Hotel Redwood City! We are delighted to hear that you enjoyed your stay overall. We appreciate your feedback regarding the thin walls, and we apologize for any inconvenience caused. Your feedback is valuable to us as we continuously strive to improve our guests' experience. We will definitely take your comments into consideration for future enhancements. We look forward to welcoming you back on your future travels!Best regards,Team Kasa
4/10 Dårligt
thomas
Rejste med partner
23. jan. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
This is AI style renting that leaves you in the rain waiting to get in if things don't work out and problems that can't get solved because people aren't available. TV is really on you because you use your data to transmit to their TV through your own apps on your device. Noisy area.
thomas
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 25. jan. 2024
Hi Thomas,We're genuinely sorry to hear about the challenges you encountered during your stay with us. It's disheartening to learn that your experience didn't align with the high standards we strive to uphold at Kasa.Regarding the entry issue, we understand how frustrating it can be to face access difficulties, especially after a long journey. Our aim is always to ensure a seamless and convenient check-in process through our technology, and we regret that this wasn't your experience. We're actively working to enhance our systems to prevent such occurrences in the future.About the TV and data usage, we appreciate your feedback. Our goal is to provide a modern and convenient entertainment experience, but we understand your concerns regarding data usage. We'll certainly take this into consideration as we continually seek to improve our amenities and services.We also acknowledge your comment about the noise level in the area. While we aim to offer accommodations in vibrant locations, we understand that this can sometimes lead to a noisier environment. We'll explore ways to better communicate this aspect of our properties and look for potential solutions to enhance the comfort of our guests.Your feedback is invaluable to us as we strive to provide an exceptional experience for all our guests. Please know that we are here to assist and support you, and we'd welcome the opportunity to discuss these matters further and make things right.Sincerely,Team Kasa
4/10 Dårligt
Jennifer
22. jan. 2024
Jennifer
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 23. jan. 2024
Hi Jennifer,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
10/10 Fremragende
Verificeret rejsende
20. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Breeze
Stayed overnight to celebrate a birthday. Out late, left early. Convenient location- can walk to downtown area. Easy check in and out.
Verificeret rejsende
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 22. jan. 2024
Hi, Thank you for choosing Kasa Niche Hotel Redwood City to celebrate a birthday! We're delighted that you had a pleasant overnight stay. Our convenient location allows easy access to the downtown area, making it convenient for our guests to explore. We're also glad to hear that the check-in and check-out process was hassle-free. We appreciate your feedback and hope to have the opportunity to welcome you back soon.Best regards,Team Kasa
10/10 Fremragende
Corinne
19. jan. 2024
Corinne
Overnattede 4 nætter i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 20. jan. 2024
Hi Corinne,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Angela, San Francisco
17. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Angela
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 18. jan. 2024
Hi Angela,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Rene
Rejste med familie
14. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rene
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 14. jan. 2024
Hi Rene,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Yury
Forretningsrejsende
13. jan. 2024
Yury
Overnattede 3 nætter i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 13. jan. 2024
Hi Yury,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Bonnie
Rejste i en gruppe
12. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A little piece of perfection!
We love the little place. Parking IS a huge issue. Very cool place! The bed was very comfortable. Not to sure if the location, we had a guy that just got out of jail sneak in the place!! Needless to say we were nervous!
Bonnie
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 13. jan. 2024
Hi Bonnie,Thank you for sharing your experience with us. We're thrilled to hear that you loved our place and found the bed exceptionally comfortable.However, your comment regarding an unwelcome visitor is quite alarming, as we have not received any prior reports of such incidents. We take the safety and security of our guests very seriously, and our team will promptly look into your report. We sincerely apologize if this experience caused you any concern during your stay.Please rest assured that we are dedicated to ensuring a safe and secure environment for all our guests. Your feedback is invaluable in helping us maintain the high standards of safety and comfort that Kasa is committed to.We hope this incident will not deter you from staying with us again, as we would love the opportunity to provide you with a more peaceful experience in the future.Best regards,Team Kasa
10/10 Fremragende
Dennis
10. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
After initial impatience with virtual concierge, the helpful Reservations staff and the room alone were impeccable especially for the rate. Highly recommended. Thank you.
Dennis
Overnattede 1 nat i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 11. jan. 2024
Hi Dennis,We are delighted that you had a wonderful experience with our reservations team, and we're pleased that you found the room to be impeccable, especially given the price. Thank you for your recommendation, we look forward to welcoming you back soon!Best regards,Team Kasa
6/10 Okay
Mao, Redmond
Forretningsrejsende
10. jan. 2024
Got a huge bug bite when I was lying in the bed.
Mao
Overnattede 5 nætter i januar 2024
Svar fra Kasa Niche Hotel Redwood City den 12. jan. 2024
Hi Mao,Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the discomfort you experienced due to an insect bite during your stay. Your well-being is our top priority, and we understand how distressing this situation must have been.We want to assure you that we take such reports very seriously. Upon receiving your feedback, we conducted a thorough inspection of your unit. We are pleased to inform you that we found no evidence of an infestation. Our team is dedicated to maintaining the highest standards of cleanliness and safety, and we have reinforced our protocols to ensure a comfortable and worry-free stay for all our guests.Thank you again for bringing this to our attention. We hope to have the opportunity to host you again and provide a more pleasant and comfortable stay.Sincerely,Team Kasa
10/10 Fremragende
juana
3. jan. 2024
juana
Overnattede 2 nætter i november 2023
Svar fra Kasa Niche Hotel Redwood City den 23. jan. 2024
Hi juana,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
8/10 Udmærket
David
1. jan. 2024
David
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 21. jan. 2024
Hi David,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa
10/10 Fremragende
Joanne
Rejste med familie, Forretningsrejsende
22. dec. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Quiet
Joanne
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 23. dec. 2023
Hi Joanne,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our property quiet and peaceful. Ensuring a tranquil environment is one of our top priorities as we want our guests to have a truly relaxing stay. Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you back in the near future.Best regards,Team Kasa
8/10 Udmærket
Valeri
19. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We are having good time. Specially with friendly member of KASA team Fageuty Sorry if it wrong spelling)
Just one thing. On sleeping time the fridge sound loud and if somewhere guest take shower or using toilet it's know many people...
But We have very good memory about the Trip.
Thanks everybody
Valeri
Overnattede 2 nætter i december 2023
Svar fra Kasa Niche Hotel Redwood City den 21. dec. 2023
Hi Valeri,We're delighted to hear that you had a wonderful time at Kasa Niche Hotel Redwood City! It's great to know that our friendly team member made your experience even more enjoyable. We sincerely apologize for any inconvenience caused by the noise from the fridge and other guests. We understand that a peaceful sleep is essential, and we assure you that we are actively working on addressing this issue. Your feedback is invaluable to us, and it will help us make necessary improvements to ensure a more comfortable stay for all our guests. Thank you for sharing your positive memories of the trip, and we hope to have the pleasure of welcoming you back in the future!Best regards,Team Kasa
2/10 Forfærdeligt
Chad
17. dec. 2023
I tried to get into the hotel at 8pm and could not enter with the code texted/emailed to me. I watched 3 people just stare at me from the inside that would not help me. Staff?
So I went to another hotel.
Parking was horrible.
I will never stay at this hotel in this life time!
Chad
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 19. dec. 2023
Hi Chad,We're truly sorry to hear about the difficulties you experienced during your recent visit. We understand how frustrating it must have been to arrive and face challenges with the access codes. We communicated the check-in steps before your arrival, including a checklist to complete, which is crucial for receiving the access codes. We apologize if this process caused any confusion or inconvenience.We also regret to hear that you felt unsupported at the time of your arrival. Our team is always ready to assist, and we would have been more than happy to help if we had been contacted. We take your feedback seriously and will improve our communication and assistance methods to ensure a smoother experience for our guests.Regarding the parking situation, we understand it can be challenging, and we're constantly looking for ways to make this aspect of our guest's stay more convenient.Please know that we value your feedback and are committed to improving. We hope you will consider giving us another chance to provide you with the quality experience that so many of our guests have grown to love.Sincerely,Team Kasa
10/10 Fremragende
Edgardo
16. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Edgardo
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 16. dec. 2023
Hi Edgardo,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Lashi
16. dec. 2023
Lashi
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 17. dec. 2023
Hi Lashi,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Katrina, Carmichael
16. dec. 2023
Katrina
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 17. dec. 2023
Hi Katrina,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Jose, Tulare
12. dec. 2023
Jose
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 1. jan. 2024
Hi Jose,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Malika
11. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Malika
Overnattede 1 nat i december 2023
Svar fra Kasa Niche Hotel Redwood City den 11. dec. 2023
Hi Malika,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
10/10 Fremragende
Mariyah
10. dec. 2023
Mariyah
Overnattede 2 nætter i december 2023
Svar fra Kasa Niche Hotel Redwood City den 11. dec. 2023
Hi Mariyah,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
8/10 Udmærket
Diana Norma
Rejste med partner
30. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy agradable y bien ubicada.
Diana Norma
Overnattede 1 nat i november 2023
Svar fra Kasa Niche Hotel Redwood City den 30. nov. 2023
Hi Diana,Thank you for taking the time to share your experience at Kasa Niche Hotel Redwood City! We are delighted to hear that you had a very pleasant stay and found our location to be convenient. It is always our goal to provide a comfortable and enjoyable experience for all our guests. Your positive feedback is greatly appreciated and we would be thrilled to welcome you back for another wonderful stay in the future!Best regards,Team Kasa