Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 667 af i alt 1017 anmeldelser" "
10 - Fremragende
667
Bedømmelse på 8 − Udmærket. 231 af i alt 1017 anmeldelser" "
8 - Udmærket
231
Bedømmelse på 6 − Okay. 65 af i alt 1017 anmeldelser" "
6 - Okay
65
Bedømmelse på 4 − Dårligt. 24 af i alt 1017 anmeldelser" "
4 - Dårligt
24
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1017 anmeldelser" "
2 - Forfærdeligt
30
9,4/10
Rengøring
9,4/10
Service og personale
8,4/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Peter Popovic
28. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Peter Popovic
Overnattede 5 nætter i oktober 2022
Svar fra Customer Service den 29. okt. 2022
Thank you for the 8/10 rating, Peter!It's great your time at Hotel Spero was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
6/10 Okay
Boune
Rejste med familie
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property is clean, staff is nice but they need to check theirs AC and Heating
They put me in the room that is no heat
Room 1711 I called front desk they changed the room for me from 1711 to room 201 but handy cap room this is 10:15 pm
Boune
Overnattede 1 nat i maj 2024
10/10 Fremragende
angel
Rejste med partner
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room is really nice, the tv signal is not always the best picture
angel
Overnattede 3 nætter i maj 2024
8/10 Udmærket
Sean
Rejste i en gruppe
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Too bad the city is a dump. Dirtiest city I’ve ever seen. Homeless and junkies everywhere as well.
Sean
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 26. maj 2024
Sean, thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay at Hotel Spero. We acknowledge your concerns about the surrounding area, and we hope this did not detract too much from your overall experience. Should you choose to visit again, our team members will be delighted to welcome you back.
10/10 Fremragende
DUSTIN
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
DUSTIN
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 26. maj 2024
Thanks for the perfect rating, Dustin!We're pleased to hear that you have fully enjoyed your stay at Hotel Spero, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
6/10 Okay
Lawrence
23. maj 2024
Synes godt om: Service og personale
The bathroom was situated so that the toilet was almost impossible to use, otherwise the hotel room was nice and comfortable.
Lawrence
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 26. maj 2024
Lawrence, thank you for sharing your experience. It is wonderful to know that you found the room to be nice and comfortable. We regret that you found the bathroom setup inconvenient. Your feedback is valuable and helps us improve. We hope to have the opportunity to serve you better in the future.
10/10 Fremragende
Kevin, Edmonton
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One block one way homeless everywhere otherwise great value and nice hotel.
Kevin
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 23. maj 2024
Kevin, thank you for sharing your experience at Hotel Spero. It's great to hear that you found our hotel to be of excellent value and enjoyed your stay. We're glad you appreciated the quality of our accommodations. We hope to welcome you back soon!
8/10 Udmærket
Andrew
Rejste med partner
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. No parking. Awful coffee.
Andrew
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 24. maj 2024
Andrew, thank you for your feedback. Hotel Spero is glad you enjoyed your stay with us. We appreciate your comments and will consider them for future improvements. We're looking forward to welcoming you back.
10/10 Fremragende
Pattie
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the uniqueness of the property and the staff was superb 👌
Pattie
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Pattie, thank you for taking the time to share your experience at Hotel Spero. The team members are thrilled to hear you loved the uniqueness of the property and found the service superb. We look forward to welcoming you back soon!
6/10 Okay
Brenda
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
The bed was very uncomfortable. The location was good but there was not a lot of security. No key required for entry or to get to the floors.
Brenda
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 21. maj 2024
Brenda, thank you for sharing your thoughts. It is good to hear that you liked the location. We appreciate your feedback about the security and will look into ways to improve it. Your comments about the bed will also be reviewed. Your input is valuable to us. Safe travels!
8/10 Udmærket
Dominic Justin
19. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Loved how we could check in early
Dominic Justin
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 24. maj 2024
Dominic, the team is delighted to hear that you appreciated the early check-in process at Hotel Spero. We're looking forward to welcoming you back soon!
10/10 Fremragende
Dana
Rejste med familie
16. maj 2024
Synes godt om: Rengøring, service og personale
Nicer than expected. You must pay for outside property parking garage
Dana
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 17. maj 2024
Dana, thank you for your positive feedback! The team at Hotel Spero is delighted to hear you had a better-than-expected stay. For convenience, detailed parking information is available to help guests plan accordingly. We hope to welcome you back soon!
6/10 Okay
Patrick, Montreal
Forretningsrejsende
16. maj 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No coffee in the room, no water. Area very sketchy. Never again.
Patrick
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 18. maj 2024
Patrick, thank you for sharing your feedback. Your insights regarding the amenities and the surrounding area are valuable. It is disappointing to hear your experience did not meet your expectations. Your input will help us improve for future guests. Safe travels.
10/10 Fremragende
travis
Forretningsrejsende
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and hotel were remarkable 👌 absolutely loved my stay. The folks around the corner in tenderloin I can imagine are scary for some. I personally ran into nothing but wonderful people and also the homeless. Drugs and such are prevalent.. so dont poke the bear we say in Montana 😉
travis
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 17. maj 2024
Travis, Hotel Spero is thrilled to hear you had an amazing stay and found our team remarkable! It's wonderful you encountered friendly individuals in the area and had a positive experience. We hope to welcome you back soon for another enjoyable visit.
10/10 Fremragende
Cameron, New York
Rejste med kæledyr
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great price and amazing service. Was traveling with my pet and the front desk clerk went out of his way to find me the best option for me and my cat! Loved the modern rooms as well and the historic feel of the lobby!
Cameron
Svar fra Customer Service den 17. maj 2024
Cameron, thank you for your wonderful feedback! Hotel Spero is delighted that you enjoyed the modern rooms and the historic atmosphere of the lobby. Our team members are always willing to go the extra mile to ensure you and your pet have a comfortable stay. We're looking forward to welcoming you back!
10/10 Fremragende
Bruce
Rejste i en gruppe
13. maj 2024
Synes godt om: Rengøring, service og personale
It was near Union Square, great loction
Bruce
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 15. maj 2024
Bruce, thank you for sharing your experience at Hotel Spero. We're thrilled to know that you appreciated our prime location near Union Square. We look forward to welcoming you back the next time your travels bring you to the area.
10/10 Fremragende
PHIL
13. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Couldn't have asked for more. Near my girl's place, where I actually stayed the night. Wink-wink
PHIL
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 14. maj 2024
Phil, we are delighted to hear that Hotel Spero met and exceeded your expectations! Being conveniently located near your desired destinations is always a bonus. We hope to be your choice again when your travels bring you back to the area. Safe travels!
10/10 Fremragende
Douglas
Rejste med partner
12. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Habían cosas en el closet
Douglas
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Douglas, estamos encantados de que haya disfrutado de su estancia en el Hotel Spero. Su comentario sobre artículos que se dejan en el armario se toma seriamente en consideración. Los miembros de nuestro equipo están comprometidos a brindar un espacio personal tranquilo. Servirle nuevamente sería un gran placer.
10/10 Fremragende
JIN
Rejste i en gruppe
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
tidy and safe
JIN
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 11. maj 2024
JIN, it's pleasing to hear that you recognized Hotel Spero's commitment to maintaining a clean and secure environment. Thank you for sharing your thoughts, and we hope to welcome you back soon!
4/10 Dårligt
Christin
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bed was very uncomfortable; very worn in. We stayed in a suite and it didn’t not resemble the pictures. Missing all of the colorful accent pillows and decor. Walls were thin s d could hear walking above us and banking next to us. Bathroom had no real counter space and towel hook was broken.
Christin
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Christin, we regret to hear of your less than satisfactory experience. It's disappointing that the suite didn't meet your expectations and we apologize for any disturbances you experienced. Our intention is always to present our rooms accurately and ensure comfortable furnishings. We also understand the importance of adequate counter space in the bathroom and will certainly look into your comments. Thank you for sharing your feedback as it aids in our continuous improvement.
10/10 Fremragende
Will
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a clean and pleasant stay!
Will
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Will, thank you for sharing your positive comments! We're delighted to know that your stay at Hotel Spero met your expectations with our pristine premises and enjoyable atmosphere. We hope to welcome you back soon for another fantastic experience!
8/10 Udmærket
Yu-er
Rejste med familie
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room is clean and cute. Staffs are friendly and helpful. Convenient location but it’s very close to the sketchy part of the city. Definitely not recommend for solo woman travelers who don’t know the area. Not a place you can walk around and enjoy the city comfortably. I travel with my mom and sister, have to Uber everywhere from and to the hotel.
Yu-er
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Yu-er, thank you for taking the time to share your experience at Hotel Spero. We're glad you found our rooms to be well-maintained and the team members helpful. We acknowledge your concern about the neighborhood. While our location allows for easy access to various city attractions, we understand and respect the need for everyone to feel comfortable while exploring. We encourage our guests to use transport services for convenience especially when new to the area or unfamiliar with city navigation. We hope that your overall stay was enjoyable and look forward to welcoming you and your family back soon.
10/10 Fremragende
David
Rejste med familie og småbørn
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always love saying here
David
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
David, thank you so much for your loyalty to Hotel Spero. We're thrilled to hear that you always enjoy your stay. Looking forward to welcoming you back.
10/10 Fremragende
Stacey
Rejste med partner
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Knowing rooms in SF are small and since we were staying for several days we booked a suite at the Spero. It’s always nice having a space separate from where you sleep. It was perfect! And you can’t beat the price! As others have said, just make sure you walk towards Union Square and not towards the Tenderloin …we felt perfectly safe, even late at night.
Stacey
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Stacey, we are thrilled to hear you enjoyed your stay at the Hotel Spero. Our suites are indeed designed with comfort and space in mind to enhance your San Francisco experience. We're pleased our pricing also met your expectations. It's wonderful to know you felt perfectly safe, even during late-night strolls. We look forward to welcoming you back for another memorable stay.
10/10 Fremragende
Felisha, Los Angeles
Rejste i en gruppe
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly there was slight mishaps at the start of the stay but the staff handled it very well along with the manager when he was made aware during the day since the issue happened at night time. Really nice hotel. Honestly the only downside is their parking. There is a parking structure next door that's pretty costly but has in & out privileges so makes it a little better.
Felisha
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 6. maj 2024
Felisha, it's fantastic that you appreciate the way our team members, including the manager of Hotel Spero, resolved your initial concerns and contributed positively to your stay. We're pleased that you found our hotel appealing. Regarding parking, we continue to explore options to enhance convenience while taking into account the prime location. Looking forward to hosting you again for another enjoyable stay.
8/10 Udmærket
Yandira, White Plains
4. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yandira
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 7. maj 2024
Yandira, thank you for choosing Hotel Spero and rating your stay. We're thrilled to know that you had a good experience. We're looking forward to hosting you again in the future.
10/10 Fremragende
Lyudmila
Rejste med familie
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great price, great place with awesome location. Room was clean, it was very quite stay. Close to shopping amd food option. Parking is available next door, paid $100 for 48 hours. Some homeless people noted through out the shopping area and hotel, but thats states problem not hotels. Over all it was a great stay.
Lyudmila
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 30. apr. 2024
Lyudmila, your kind words about Hotel Spero are appreciated. We're glad to know you found our location, cleanliness, and pricing to your satisfaction. Our proximity to shopping and dining options is a bonus we're glad you enjoyed. We're sorry about your experience in the neighborhood, but we're glad it didn't take away from your stay at our property. Overall, we're thrilled you had a great stay. Looking forward to offering you another wonderful experience on your next visit.
10/10 Fremragende
Rosie
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rosie
Overnattede 1 nat i april 2024
Svar fra Customer Service den 1. maj 2024
Rosie, thank you for choosing Hotel Spero and taking time to rate us on Expedia. We're thrilled that you had a positive experience. We hope to have the pleasure of welcoming you back on your next visit.
10/10 Fremragende
James
27. apr. 2024
James
Overnattede 1 nat i april 2024
Svar fra Customer Service den 19. maj 2024
James, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hotel Spero!
10/10 Fremragende
Michael
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Michael
Overnattede 1 nat i april 2024
Svar fra Customer Service den 19. maj 2024
Thank you for the 5 out of 5 rating, Michael!We're thrilled to see how much you enjoyed staying at Hotel Spero. We look forward to hosting you again in the near future! Thank you again for sharing.
10/10 Fremragende
MJ
27. apr. 2024
MJ
Overnattede 1 nat i april 2024
Svar fra Customer Service den 18. maj 2024
MJ, thank you for your review. The team at Hotel Spero is delighted to know you had a wonderful experience. We hope to welcome you back again soon!
8/10 Udmærket
Johnny
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel and room itself was beautiful. My City view overlooked dirty streets and homeless.
Johnny
Svar fra Customer Service den 28. apr. 2024
Johnny, it's great to read that you found the aesthetics of Hotel Spero appealing. We regret if the city view from your room wasn't up to your expectations, and regret any concerns you may have had about the outside environment. Your comments are valued and we hope to have the chance to serve you again soon.
10/10 Fremragende
Szandra, Old Greenwich
Forretningsrejsende
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful & comfortable room with a small dining table (which also makes a great work desk), a fridge, and ample light. The staff is amazing and the gym has a peloton bike, many other cardio machines and hand weights.
Szandra
Overnattede 1 nat i april 2024
Svar fra Customer Service den 27. apr. 2024
Szandra, we're thrilled to hear the layout of your room at Hotel Spero truly suited your needs, enhancing both comfort and productivity. It's encouraging to learn that our team members and fitness amenities, including our Peloton bike, contributed to a memorable stay. We look forward to welcoming you back for another wonderful experience.
10/10 Fremragende
Vincent
Forretningsrejsende
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was excellent. I just didn't feel safe at night in the area.
Vincent
Overnattede 1 nat i april 2024
Svar fra Customer Service den 27. apr. 2024
Vincent, it's wonderful to hear that you appreciated the excellence of Hotel Spero. Your feedback regarding the surrounding area at night is taken into serious consideration, as the comfort and safety of our guests are paramount. Thank you for sharing your experience, and we hope to welcome you back under even more satisfying circumstances.
10/10 Fremragende
Jason
25. apr. 2024
Jason
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 16. maj 2024
Jason, thank you for your excellent rating! Your feedback is greatly appreciated, and the entire team at Hotel Spero is delighted to know you had a superb experience. We look forward to welcoming you back in the future!
10/10 Fremragende
Patti
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Patti
Overnattede 7 nætter i april 2024
Svar fra Customer Service den 16. maj 2024
Patti, thank you for your excellent rating of Hotel Spero! The team is delighted that you enjoyed your stay. We look forward to welcoming you back soon!
10/10 Fremragende
savannah
23. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
savannah
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 26. apr. 2024
Savannah, it's wonderful to see your perfect score after staying at Hotel Spero. Our team appreciates the support and we look forward to welcoming you back for another exceptional stay. Your satisfaction means the world to us!
10/10 Fremragende
Igal
Rejste med partner
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the hotel - it looks great, it is very clean, the staff is fantastic.
The room is cozy and pleasure to stay in; the bed is very comfortable; everything is very clean.
Enough storage; there is a safe and a fridge; the view from our 17 floor room was amazing
Igal
Overnattede 1 nat i april 2024
Svar fra Customer Service den 24. apr. 2024
Igal, thank you for taking the time to share your wonderful experience at Hotel Spero. We are thrilled that you appreciated many aspects, such as the cleanliness, the cozy room, and the comfortable bed. Our team members are delighted by your kind words regarding their service. We're pleased you enjoyed the stunning view from your 17th-floor room, and also that the amenities like the safe and fridge added to your satisfaction. We look forward to welcoming you back for another fantastic stay.
10/10 Fremragende
Jennifer
Forretningsrejsende, Rejste i en gruppe
19. apr. 2024
Synes godt om: Rengøring, service og personale
What a charming hotel. Clean, comfortable beds and charming decor! Classic hotel! Will definitely stay there again.
Jennifer
Overnattede 1 nat i april 2024
Svar fra Customer Service den 20. apr. 2024
Jennifer, thanks for the glowing praise for Hotel Spero. We're delighted to hear you found our accommodations well-maintained and that our unique character enhanced your stay. Knowing you're eager to return is the best compliment we can receive. See you next time!
10/10 Fremragende
Alice
Rejste med familie
19. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We are here for one night, great costumer service. Very close to Union Square. Very nice lobby area.
Alice
Overnattede 1 nat i april 2024
Svar fra Customer Service den 20. apr. 2024
Alice, it's wonderful to hear you enjoyed your stay at Hotel Spero. Our colleagues pride themselves on providing excellent service and indeed our location provides convenient access to Union Square. We're also delighted you appreciated the ambiance of our lobby area. We look forward to welcoming you back in the near future.
4/10 Dårligt
Sydney
16. apr. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room smelled bed and the hotel was in a rough area. It was advertised as being a 10 minute bus ride from Venice, but it was closer to an hour on the train. Location and cleanliness were not as stated online.
Sydney
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 16. apr. 2024
Sydney, we sincerely regret to hear that your experience was not as expected. Our hotel aims to provide the highest standard of cleanliness and convenience to our guests, and we assure you that your feedback regarding the conditions of your room and the location will be taken into consideration. Nevertheless, we appreciate your input as it allows us to make improvements where necessary. We hope for an opportunity to deliver a better experience to you in the future.
10/10 Fremragende
Theresa
Forretningsrejsende, Rejste i en gruppe
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff
Theresa
Overnattede 5 nætter i april 2024
Svar fra Customer Service den 17. apr. 2024
Theresa, we appreciate your succinct review of Hotel Spero. Our team members strive to provide a pleasant experience and your kind word validates their efforts. We'd love to welcome you back anytime.
10/10 Fremragende
MASAKI
14. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
MASAKI
Overnattede 1 nat i april 2024
Svar fra Customer Service den 16. apr. 2024
Masaki, thank you for your top rating of Hotel Spero. We're thrilled you had a positive experience with us and hope to greet you again soon!
6/10 Okay
golnaz
Rejste med familie
12. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was located in a very unsafe location. The room and bathroom were super small almost not to standard. I don’t understand why I was charged for resort fee the place is so small nothing like a resort and I booked the place since it was cheaper than other options but it is actually is not since they charge an additional resort fee at the place. The staff were very nice and friendly though.
golnaz
Overnattede 1 nat i april 2024
Svar fra Customer Service den 14. apr. 2024
Golnaz, we regret learning about your concerns related to our location and the size of the accommodation. We assure you that safety is our foremost concern. Regarding the room size, we strive to provide accurate details on our booking platforms. It's unfortunate that the resort fees added unexpected costs to your stay. This charge is in line with many city hotels. However, your kind words about our team members' friendliness are much appreciated. We hope you'll revisit this experience and consider staying with us again.
10/10 Fremragende
Tierra
12. apr. 2024
Tierra
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 3. maj 2024
Tierra, it's wonderful to see your top rating for Hotel Spero. We are elated that you enjoyed your stay and we hope to see you again in the near future. Thank you for choosing us!
10/10 Fremragende
MASAKI
12. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
MASAKI
Overnattede 1 nat i april 2024
Svar fra Customer Service den 14. apr. 2024
Thank you for the great rating, Masaki!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Spero! We hope you plan on staying with us again soon!We're looking forward to your next visit!
6/10 Okay
John
Rejste med partner
11. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Everything was average. Best parts of the hotel were the bed and the views. Unfortunately the hotel is situated in an extremely dirty and unsafe neighborhood. Many better options in SF. Wish I could be nicer.
John
Overnattede 1 nat i april 2024
Svar fra Customer Service den 13. apr. 2024
John, it's appreciated that you acknowledge the comfort of the beds and the impressive views at our location. It's regrettable that the perception of the surrounding environment was not as pleasant. Please know the safety of our guests is a top priority, and the location provides unique access to many of San Francisco's amenities. We hope for another opportunity to provide a more satisfying experience.
10/10 Fremragende
Ma
Rejste i en gruppe
11. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay for the night. SF has some overall safety issues so not a hotel specific problem. And once inside, its like being transported in time.
Ma
Overnattede 1 nat i april 2024
Svar fra Customer Service den 12. apr. 2024
Ma, thank you for kind words about your stay at Hotel Spero. We're pleased to hear that you appreciated our unique, vintage ambiance. Your sentiment about San Francisco's safety situation is shared by many, but we're glad to know that our hotel provided you a serene escape. We hope to welcome you back soon.
10/10 Fremragende
Emily
Rejste med familie
10. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property and had parking right next door!
Emily
Overnattede 1 nat i april 2024
Svar fra Customer Service den 11. apr. 2024
Emily, it's fantastic to learn that you admired the aesthetic appeal of Hotel Spero and found our adjacent parking convenient. We strive to offer unbeatable accommodations for our guests and we're thrilled that your experience reflected this. We look forward to welcoming you back in the future.
10/10 Fremragende
Tom
10. apr. 2024
Tom
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 1. maj 2024
Tom, it's superb to know that your stay at Hotel Spero was enjoyable. We truly strive to offer exceptional experiences for our guests. Your positive rating means a lot to us. We eagerly await your next visit.