Grill-/picnicområde
Tjek tilgængelighed

Anmeldelser af Waterwalk San Antonio at The Rim

2.5 out of 5
Waterwalk San Antonio at The Rim
5423 North Loop 1604 West, San Antonio, TX

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 278 af i alt 398 anmeldelser" "
Bedømmelse på 8 − Udmærket. 74 af i alt 398 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 398 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 398 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 398 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rafael Alfonso, Torreon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente propiedad . Cerca de área del RIM
Overnattede 5 nætter i maj 2024

6/10 Okay

Juan

Rejste med familie
Synes godt om: Rengøring, service og personale
The elevator didn't work properly during our stayed
Overnattede 4 nætter i maj 2024
Svar fra Management den 20. maj 2024
Thank you for staying with us.

10/10 Fremragende

Gisela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Management den 20. maj 2024
Thank you for staying with us.

10/10 Fremragende

Crystal, Corpus Christi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this property was perfect!! I will definitely be back
Overnattede 1 nat i maj 2024
Svar fra WaterWalk den 10. maj 2024
Thank you for taking the time to share your feedback.

8/10 Udmærket

Oscar, Bronx

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was a few things i didnt like,the sofas had stains on the cushions ,one of the tv in the room didnt work,both radios in both rooms didnt work,the pot and frying pot ,looked a bit dirty ,there was not enough coffe,no cream or sugar packs in the room
Overnattede 3 nætter i april 2024
Svar fra WaterWalk den 10. maj 2024
Thank you for taking the time to share your feedback.

8/10 Udmærket

CAROL

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice big room with kitchen and 2 bathrooms
Overnattede 2 nætter i april 2024
Svar fra WaterWalk Management den 1. maj 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Fremragende

Cameshia

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra WaterWalk Management den 23. apr. 2024
Thank you for the great score. We hope you visit again soon.

10/10 Fremragende

alexsandra

Overnattede 1 nat i april 2024
Svar fra Management den 20. maj 2024
Thank you for staying with us.

10/10 Fremragende

Anna, Cooper

Rejste med familie
Synes godt om: Rengøring, faciliteter
This was a great place. The roads were under construction around us, but we had no trouble getting in and out. We will definitely stay here again. Very clean and safe.
Overnattede 2 nætter i april 2024
Svar fra WaterWalk Management den 18. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Fremragende

Pamela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice to have 2 separate bedrooms with 2 bathrooms. The kitchen and living area were nice also.
Overnattede 1 nat i april 2024
Svar fra WaterWalk Management den 18. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4/10 Dårligt

Madison

Rejste med familie og småbørn
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This place left so much to be desired. Upon check in we were told we were on floor 4, and the elevator is broken. I asked to be moved to a lower floor and they switched us to floor 2. The elevator at this point had been broken at least 4 days per their email (ridiculous to be down multiple days.) We opened our room to find a gross giant dirty cleaning cart, dirty rags all over our kitchen. I called down to reception and they said they’d come get it, which they did, but we still had to clean and sanitize our room afterwards ourselves. Gross. Then we tried to set up the pull out couch only to realize, no, it’s not a pull out. Just a regular loveseat. We booked a room for 4 people… this room has one queen bed. Please tell me how 4 people are supposed to fit in 1 queen bed? Absolutely insane. I went back to reception and was told there are no rooms with pull out couches and they were unsure how to accommodate us at this point, no extra rooms to switch us to, and no cots available. They found an extra twin mattress so we could put 1 of our children there but they said they only had 1 extra pillow. 4 people with a total of 3 pillows and 1 bed. We will never book here again. Please do better, when guests book for 4 occupants make sure you have accessibility to sleep them all as they’re paying guests. I shouldn’t have to even say that out loud I feel. 2/10 stars, only for easy parking and a good location. Would never recommend WaterWalk!
Overnattede 1 nat i april 2024
Svar fra WaterWalk Management den 12. apr. 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Fremragende

FRANCISCO RAFAEL

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo Excelente
Overnattede 7 nætter i marts 2024
Svar fra WaterWalk Management den 9. apr. 2024
Thank you for the review. We hope you visit us again in the future.

8/10 Udmærket

Johnny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 9. apr. 2024
Thank you Johnny for the review. We hope you visit again soon.

10/10 Fremragende

Annette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet, dog friendly
Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 2. apr. 2024
Thank you Annette for the review. We hope to see you again in the future.

10/10 Fremragende

Marissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property that was in a nice neighborhood and worth the price!
Overnattede 4 nætter i marts 2024
Svar fra WaterWalk Management den 28. mar. 2024
Thank you for staying with us. We hope you visit again soon.

6/10 Okay

freddie

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Gave me a handicap room
Overnattede 2 nætter i marts 2024
Svar fra WaterWalk Management den 22. mar. 2024
Thank you for the review. We hope you visit again.

10/10 Fremragende

Arizbet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
That it was quiet and easy parking
Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 19. mar. 2024
Thank you for staying with us. We hope you visit again soon.

8/10 Udmærket

Jinsoo

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 18. mar. 2024
Thank you for staying with us. We hope you visit again in the future.

10/10 Fremragende

Shinika

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really Nice Property!
Overnattede 3 nætter i marts 2024
Svar fra WaterWalk Management den 18. mar. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Udmærket

Keolanani

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i marts 2024
Svar fra WaterWalk Management den 12. mar. 2024
Thank you for the review. We hope you stay with us again.

8/10 Udmærket

Phil

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Location
Overnattede 7 nætter i marts 2024
Svar fra WaterWalk Management den 12. mar. 2024
Thank you for the review. We hope you visit again soon.

10/10 Fremragende

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at Waterwalk were exceptional, from check in to check out. The property was clean, well maintained, and conveniently located. But it was the customer service that sets this property apart. Christina was particularly kind and helpful to my family, going above and beyond to ensure my disabled mother was comfortable and had what she needed. The property checks all of the boxes you look for in a hotel, but I cannot say enough about how the staff set themselves apart and managed their reputation and service in a way you don't often find in a business. Thank you!
Overnattede 2 nætter i marts 2024
Svar fra WaterWalk Management den 12. mar. 2024
Thank you so much for taking the time to share your wonderful experience at Waterwalk. We are thrilled to read your glowing review and appreciate your kind words about our staff and property.It warms our hearts to hear that our team, especially Christina, left a positive and lasting impression on your stay. We take great pride in providing exceptional customer service, and it's incredibly rewarding to know that our efforts have made a difference for you and your family. Once again, thank you for choosing Waterwalk, and we look forward to welcoming you back for another exceptional stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 Fremragende

Melody

Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 2. apr. 2024
Thank you for the great review. We hope to see you in the future.

10/10 Fremragende

Luis

Overnattede 3 nætter i marts 2024
Svar fra WaterWalk Management den 28. mar. 2024
Thank you for staying with us. We hope you visit again soon.

10/10 Fremragende

Junna marie

Overnattede 1 nat i februar 2024
Svar fra WaterWalk den 26. mar. 2024
Thank you for the great review. We hope to see you again soon.

10/10 Fremragende

Junna marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had an awesome stay here.
Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 4. mar. 2024
Thank you Junna Marie for the great review. We hope you visit again soon.

6/10 Okay

Yessica, Mission

Rejste med familie og småbørn
This property is a college community. All unused or available units are used as hotel rooms. Staff was not there at time of check in so I had to call the office, front door was closed as well. Rooms are small, low ceilings, cheap furniture all around, cheap toiletries, towels, TVs, etc. There is only one elevator for all floors, very slow, and someone had just thrown up in the elevator, the stink was extremely bad. I made the staff aware and she blamed it on the “elevator oil” not on what problem was. Pretty outside, quiet, even though it’s mostly college students. You can hear the people on top floors walking. Close to the mall, Six Flags, and many restaurants. Would not stay there again.
Overnattede 1 nat i marts 2024
Svar fra WaterWalk Management den 4. mar. 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Fremragende

Detra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra WaterWalk Management den 13. feb. 2024
Thank you for the great rating and we hope this is just the first of many visits to come.

8/10 Udmærket

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice & Clean
Nice stay
Overnattede 1 nat i januar 2024
Svar fra WaterWalk Management den 1. feb. 2024
Thank you Anthony. We hope to see you again soon.

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love this place!
Absolutely perfect for what we needed. Two bedroom suite was perfect. Lots of fun stuff to do in walking distance as well.
Overnattede 2 nætter i januar 2024
Svar fra WaterWalk Management den 30. jan. 2024
Thank you for the great review. We hope you stay with us again soon.

10/10 Fremragende

Claudio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra WaterWalk Management den 14. jan. 2024
Thank you for staying with us. We hope you visit again soon.

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
the suites were beautiful with plenty of space to unwind
Overnattede 3 nætter i januar 2024
Svar fra WaterWalk Management den 8. jan. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Udmærket

Bryan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 8. jan. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra WaterWalk Management den 8. jan. 2024
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Tristan

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Faciliteter
Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 5. jan. 2024
Thank you for staying with us. We hope you visit again soon.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome Stay
It was awesome! Loved it!
Overnattede 2 nætter i december 2023
Svar fra WaterWalk Management den 4. jan. 2024
Thank you for the great score. We hope you visit again soon.

10/10 Fremragende

Francisco

Overnattede 2 nætter i december 2023
Svar fra WaterWalk Management den 4. jan. 2024
Thank you for the great score. We hope you visit again soon.

10/10 Fremragende

Sarah

Overnattede 5 nætter i december 2023
Svar fra WaterWalk Management den 30. jan. 2024
Thank you for the great review. We hope you stay with us again soon.

10/10 Fremragende

alfonso

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
vlean rooms great price
Overnattede 2 nætter i december 2023
Svar fra WaterWalk Management den 27. dec. 2023
Thank you for the great score. We hope you visit again in the future.

10/10 Fremragende

Roberto

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra WaterWalk Management den 27. dec. 2023
Thank you for the great score. We hope you visit again soon.

8/10 Udmærket

Gabriel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was clean. The room was almost perfectly cleaned. There was an odor to the room that wasn't pleasant. They could offer bigger beds than the full/queen size beds they currently offer.
Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 18. dec. 2023
Thank you, Gabriel, for staying with us. Sorry to hear there was an odor in the room. We hope this doesn't prevent you from staying back with us in the future.

10/10 Fremragende

Crystal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 18. dec. 2023
Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fremragende

Mardolfh

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really like the room where I stayed. Highly recommended!
Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 18. dec. 2023
Thank you for staying with us. We hope you will visit again in the future.

10/10 Fremragende

Pedro

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra WaterWalk Management den 18. dec. 2023
Thank you for staying with us. We hope you will visit again in the future.

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra WaterWalk Management den 18. dec. 2023
Thank you for staying with us. We hope you will visit again in the future.

6/10 Okay

Jimmie, Valdese

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to shopping.
Overnattede 9 nætter i november 2023
Svar fra WaterWalk Management den 11. dec. 2023
Thank you Jimmie for staying with us. We hope you visit us again soon.

8/10 Udmærket

Janessa

Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 11. dec. 2023
Thank you Janessa for staying with us. We hope you visit again in the future.

8/10 Udmærket

Abhirup

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great place to stay but far from downtown. I got misled by the name - this place is 25 miles (!) from SA Riverwalk, Alamo and other places of interest. There's construction happening on the highway in front so it isn't easily accessible. The popular navigation apps may have difficulty directing one to the front gate. The property itself is great. We had two bedrooms, 2 bathrooms and a living room kitchen. They were all clean and in good condition. The kitchen had adequate cookware. The staff is friendly and helpful. There's no breakfast just 24 hours of coffee. Overall one of our best stays except for the location.
Overnattede 3 nætter i december 2023
Svar fra WaterWalk Management den 7. dec. 2023
Thank you for the good review. We hope you visit again soon.

10/10 Fremragende

Wanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra WaterWalk Management den 8. dec. 2023
Thank you so much for the great review. We hope you visit again soon.

10/10 Fremragende

Bernabe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay. Quiet, nice people, safe, good places to eat in close proximity. The room are extremely clean.
Overnattede 2 nætter i december 2023
Svar fra WaterWalk Management den 7. dec. 2023
Thank you for the great score. We hope you visit again in the future.