Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thank you for your feedback! We appreciate your input regarding the need for a refresh, including new paint and grout. Your comments will be shared with our maintenance team to address these issues promptly. We strive to provide a comfortable and pleasant environment for all our guests, and your insights help us improve.

Dear Amy, Thank you for your feedback. We're truly sorry to hear about your experience during our renovations. We're committed to ensuring a comfortable stay for all our guests and regret that we fell short in your case. Your comments will be shared with our staff to ensure we address any lingering issues promptly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Dear David, Thank you for sharing your thoughts on our property after your recent stay. I noticed you left a 3-star rating instead of a 5-star one, and I'm eager to learn how we could have improved to earn that higher rating from you. Your feedback is invaluable to us in striving for excellence. Please feel free to share any suggestions or concerns you have. We truly appreciate your input.

Dear Robert, We're thrilled to receive your 5-star rating! Your feedback brings us joy here at Best Western Plus. Thank you for your kind words!

Thank you

Dear Damir, Thank you for taking the time to review our property following your recent stay with us. it brings us joy to hear that you enjoyed your stay with clean room and friendly staff. Thank you.

Thank you for 3-star rating.

Hello Kim, We greatly appreciate your 5-star rating. It brings us joy to hear that you received excellent customer service and found the rooms clean and the beds comfortable. Thank you!

Dear Wanda,Thank you for taking the time to review our property following your recent stay with us. I'm sorry to hear about your disappointing experience at the hotel. It sounds like there were multiple issues that affected your stay, from cleanliness concerns to furniture maintenance problems. Your feedback is valuable, Rest assured, I will share your feedback with our staff to ensure that we avoid such mistakes in the future. Thank you for bringing these concerns to our attention.

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014280900.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations especially with the room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 8014280900.Sincerely,

thank you

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 8014280900.Sincerely,

Thank you

Thank you