Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 466 af i alt 635 anmeldelser" "
10 - Fremragende
466
Bedømmelse på 8 − Udmærket. 124 af i alt 635 anmeldelser" "
8 - Udmærket
124
Bedømmelse på 6 − Okay. 20 af i alt 635 anmeldelser" "
6 - Okay
20
Bedømmelse på 4 − Dårligt. 13 af i alt 635 anmeldelser" "
4 - Dårligt
13
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 635 anmeldelser" "
2 - Forfærdeligt
12
9,6/10
Rengøring
9,4/10
Service og personale
9,0/10
Faciliteter
9,4/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Glenn
Rejste med familie
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location
Glenn
Overnattede 1 nat i maj 2024
10/10 Fremragende
David, Ardmore
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
David
Overnattede 1 nat i maj 2024
8/10 Udmærket
Salvador
27. maj 2024
Salvador
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Andrzej
Rejste i en gruppe
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
New good and clean
Andrzej
Overnattede 1 nat i maj 2024
10/10 Fremragende
Misty
Rejste med familie og småbørn
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We've been here a few times now and we have no complaints. The facilities are well kept. The staff is informative and friendly. The breakfast is better than most. Beds are comfortable. The area is filled with eating and shopping options.
Misty
Overnattede 1 nat i april 2024
10/10 Fremragende
yolanda beltran
8. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy amables y limpias las habitaciones
yolanda beltran
Overnattede 1 nat i maj 2024
10/10 Fremragende
Thomas
Forretningsrejsende
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The friendliness of the staff, the cleanliness of the property and the location.
Thomas
Overnattede 1 nat i april 2024
10/10 Fremragende
Paul
Rejste med partner
20. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lobby and staff were very welcoming. Check-in was brief but efficient and facilities were clean and easily accessible.
Room layout was terrific as they were both large and well furnished with plenty of storage and excellent lighting. Bed was quite comfortable and room a/c quiet and effective.
Overall a pleasure to stay.
Paul
Overnattede 1 nat i april 2024
Svar fra AGM den 23. apr. 2024
Dear Paul, Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. The front desk is available 24/7, so if you ever need any extra amenities or towels, we are more than happy to help out with that. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Sybil
Rejste med partner
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place with great service!
Sybil
Overnattede 1 nat i april 2024
Svar fra AGM den 19. apr. 2024
Dear Sybil,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. The front desk is available 24/7, so if you ever need any extra amenities or towels, we are more than happy to help out with that. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me at the hotel.
10/10 Fremragende
Kristi
7. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kristi
Overnattede 1 nat i april 2024
Svar fra AGM den 9. apr. 2024
Dear Kristi, Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Jeffrey
Rejste med partner
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and accommodating. Room was clean and stocked.
Jeffrey
Overnattede 1 nat i marts 2024
Svar fra AGM den 9. apr. 2024
Dear Jeffrey, Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Sigmund
2. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great beds…nice place…awesome staff
Sigmund
Overnattede 1 nat i marts 2024
Svar fra AGM den 9. apr. 2024
Dear Sigmund, Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
2/10 Forfærdeligt
Danielle
Rejste med familie
2. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property is clean and feels new. Unfortunately, we selected the Holiday Inn Express based on the pool, as we are road-tripping with kids. The pool is closed for maintenance. We literally paid twice as much for this property because of the pool so we are disappointed. The staff was not apologetic and didn’t attempt to make up for the problem.
Danielle
Overnattede 1 nat i april 2024
8/10 Udmærket
Roman
31. mar. 2024
Roman
Overnattede 3 nætter i marts 2024
Svar fra AGM den 23. apr. 2024
Dear Roman, Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. The front desk is available 24/7, so if you ever need any extra amenities or towels, we are more than happy to help out with that. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 Udmærket
Kristin
Rejste med familie og småbørn
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was so friendly! Breakfast was good in the morning. The hotel was in a good location too. The room was a decent size. We were in the 2 queen beds with a pullout and it was enough room for our family of 8. Only a bit of a tight squeeze!
Kristin
Overnattede 2 nætter i marts 2024
Svar fra AGM den 27. mar. 2024
Dear Kristin,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Nickolai
Rejste med familie og småbørn
17. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I work for an airline that covers North South America, the Caribbean, and Western Europe so I stay in about 3-4 different hotels each week. This is a good hotel. Clean, modern, attentive and helpful staff. Good, safe location in town with many things within walking distance.
Nickolai
Overnattede 1 nat i marts 2024
Svar fra AGM den 27. mar. 2024
Dear Nickolai,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 Udmærket
Kate
Rejste med familie
10. mar. 2024
Room was clean, bed was comfortable and overall a good experience.
Kate
Overnattede 1 nat i marts 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Cindy G
Rejste i en gruppe
7. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our room was very clean. The beds and pillows were very comfy. The staff was friendly and welcoming.
Cindy G
Overnattede 1 nat i marts 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Gregory
Rejste med partner
7. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
convenient location
Gregory
Overnattede 1 nat i marts 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Kevin, Marietta
Rejste med partner
6. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check-in person was veey friendly and helpful
Kevin
Overnattede 1 nat i marts 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Sharon
2. mar. 2024
Sharon
Overnattede 1 nat i marts 2024
Svar fra AGM den 27. mar. 2024
Dear Sharon,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Gordon, Savannah
28. feb. 2024
Gordon
Overnattede 3 nætter i februar 2024
Svar fra AGM den 27. mar. 2024
Dear Gordon,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Lisa
19. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place!!!
My husband and I went on a vacation across AZ and NM and we stayed at a few different hotels and this was our last stay of the trip before we headed home. This was by far the best stay we had. The room was gigantic and so clean and beautiful. I wish all of the places would have been this good!! Just wonderful made it hard to leave!
Lisa
Overnattede 1 nat i februar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Kathy
Rejste med familie
18. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast
Kathy
Overnattede 2 nætter i februar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Edward
16. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Edward
Overnattede 1 nat i februar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Brian
14. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brian
Overnattede 1 nat i februar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
4/10 Dårligt
RUBEN
6. feb. 2024
RUBEN
Overnattede 1 nat i februar 2024
Svar fra AGM den 27. mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Thibodeaux
Rejste med familie
4. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything and everyone was nice at this property. I would definitely stay here again.
Thibodeaux
Overnattede 2 nætter i januar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Gumesindo
25. jan. 2024
Gumesindo
Overnattede 1 nat i januar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Belinda
23. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Belinda
Overnattede 1 nat i januar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Gary
23. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gary
Overnattede 1 nat i januar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Marilee, Thoreau
16. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Marilee
Overnattede 1 nat i januar 2024
Svar fra AGM den 12. mar. 2024
Dear Valued Guest, Thank you for taking the time to rate and review our hotel here in Roswell, New Mexico. We greatly appreciate your business and positive feedback as my staff does their best to ensure each guest has a pleasant and welcoming stay. Please reach out if you ever need anything and we look forward to your next visit.
10/10 Fremragende
Louis, Avondale
Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
6. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Louis
Overnattede 3 nætter i december 2023
Svar fra AGM den 9. jan. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Francesco
Rejste med partner
5. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Francesco
Overnattede 1 nat i december 2023
Svar fra AGM den 9. jan. 2024
Dear Francesco,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
8/10 Udmærket
Marsha
Rejste med familie
1. jan. 2024
Synes godt om: Rengøring, service og personale
Marsha
Overnattede 1 nat i december 2023
8/10 Udmærket
Gerald
Rejste med familie
30. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
On way home
Got a good nights sleep and kids had fun swimming. Breakfast was good.
Gerald
Overnattede 1 nat i december 2023
10/10 Fremragende
cathy
Rejste med familie
30. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Roswell aliens and a perfect hotel
Perfect. Close to the central part. Easy in and out, bed was extremy comfortable as well as pillows, room was vlean , breakdast was good with something fof everyo e and alwsys stocked. Staff all very nice.
cathy
Overnattede 2 nætter i december 2023
10/10 Fremragende
Kenna, Belton
Rejste med familie
30. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Comfortable, friendly, clean, safe. It’s like home away from home. This is the 5th time I have stayed here and it’s just as nice as the first time. The breakfast was great. Would highly recommend this hotel.
Kenna
Overnattede 1 nat i december 2023
10/10 Fremragende
Francisco Javier Merlos
29. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Francisco Javier Merlos
Overnattede 1 nat i december 2023
10/10 Fremragende
garth
Forretningsrejsende, Rejste i en gruppe
28. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
garth
Overnattede 2 nætter i december 2023
10/10 Fremragende
susan
Rejste med familie
27. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
very clean nice hotel
susan
Overnattede 1 nat i december 2023
10/10 Fremragende
Jose
27. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jose
Overnattede 1 nat i december 2023
10/10 Fremragende
Verificeret rejsende
Rejste med familie, Rejste i en gruppe
21. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i december 2023
4/10 Dårligt
Victoria
18. dec. 2023
Victoria
Overnattede 1 nat i december 2023
10/10 Fremragende
Kyle
Forretningsrejsende
17. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kyle
Overnattede 1 nat i december 2023
10/10 Fremragende
NM MUNICIPAL LEAGUE
15. dec. 2023
NM MUNICIPAL LEAGUE
Overnattede 1 nat i december 2023
10/10 Fremragende
Rocio
Rejste med familie, Rejste med familie og småbørn
11. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really loved our stay
Rocio
Overnattede 1 nat i december 2023
10/10 Fremragende
Jan
Rejste med partner
5. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathtub didn't look clean. May be the surface on the bottom is the kind that still looks dirty after it has been cleaned, but it looked dirty so we didn't use it. Everything else was spotless and great.
Jan
Overnattede 1 nat i december 2023
10/10 Fremragende
marisol
Rejste med familie, Rejste med familie og småbørn
26. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The girl at the front desk was really nice she said always had a smile while helping us
marisol
Overnattede 1 nat i november 2023
Svar fra AGM den 29. nov. 2023
Dear Marisol, Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.
10/10 Fremragende
Robert
19. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room and bed comfortable. Breakfast above average.
Robert
Overnattede 1 nat i november 2023
Svar fra AGM den 20. nov. 2023
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROSWELL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.