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Anmeldelser af Hotel La Laguna Spa And Golf

4 out of 5
Hotel La Laguna Spa And Golf
Avda. Antonio Quesada 53, Rojales, Alicante

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 212 af i alt 543 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 543 anmeldelser" "
Bedømmelse på 6 − Okay. 69 af i alt 543 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 543 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 543 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rolf

Overnattede 1 nat i februar 2022

8/10 Udmærket

jannik ernst

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Par fra Danmark
Fint hotel, ok morgenmad,gode senge og dejligt stort værelse
Overnattede 1 nat i januar 2022
Svar fra Antonio J. Delgado Front Office & Host Manager den 28. aug. 2022
Kære gæst, Teamet vil gerne takke dig for at have tillid til os under dit sidste besøg i Alicante. Vi er glade for at høre, at du nød dit ophold og kunne opleve den ægte service fra alle vores medarbejdere og vores faciliteter. Igen vil vi gerne takke dig for dine meget venlige kommentarer og dit ophold. Vi glæder os til at have fornøjelsen af at byde dig velkommen igen. Venlig hilsen,

8/10 Udmærket

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt ophold.
Gode værelser. God morgenmad. God pool, og fitness. Venligt personale.
Overnattede 1 nat i august 2021

8/10 Udmærket

Bodil Marie, Hellerup

Synes godt om: Rengøring, service og personale, værelsets komfort
supert Hotegod pris
Hotellet var fantastisk dejligt skønt swimmingpool område bar og småretter ved poolen, meget venlige og hjælpsomme medarbejdere, receptionen fantastisk Poolhåndklæder lidt slidte, men rene, sengene ved poolen var lidt hårde at ligge på. dejligt spaområde m massage, alt i alt en god oplevelse
Overnattede 3 nætter i september 2018
Svar fra Rocío, reception team den 3. okt. 2018
Dear Guest, The team would like to thank you for trusting us in your last family trip to Ciudad Quesada. We are delighted to learn that you enjoyed your stay and could experience the genuine hospitality and service from all our staff and our facilities. We thank you for all your comments, that we will share with our Managers. We are looking forward to have the pleasure of welcoming you again at. Yours sincerely,

10/10 Fremragende

Ina Klintrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2018
Svar fra Rocío, reception team den 21. aug. 2018
Dear Ina, The team would like to thank you for trusting us in your last visit to Ciudad Quesada. We would like to thank you for your very kind opinion and your stay. We are looking forward to have the pleasure of welcoming you again. Yours sincerely,

8/10 Udmærket

Lonnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God valuta for pengene
Hotellet er fint, har en dejlig pool og en skøn morgenmadsbuffet. Desværre ligger det lidt langt fra selve byen, men der er både indkøbs og spisemuligheder i gåafstand. eneste irretationsmoment er at de bruger sådan nogle tis-lagner, så hver gang man vender sig i løbet af natten skøjter man bare rundt, knap så fedt, men mindre detalje.
Overnattede 2 nætter i juli 2018
Svar fra Samanta F. den 10. aug. 2018
Dear Lonnie, The Hotel La Laguna Spa & Golf team would like to thank you for trusting us in your last visit to Alicante. We are delighted to learn that you enjoyed your stay, specially the delicious breakfast and our well cared pool area. We thank you for all your comments that we will share with our Managers to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again. Yours sincerely.

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker pool
Hotellet er nemt at finde. Dejligt pool område og pænt værelse. Eneste reelle minus var maden i restauranten som ikke var særlig godt.
Overnattede 1 nat i maj 2018
Svar fra Santiago M. den 17. maj 2018
Kære David, Tak for din besked på Hotels.com. Vi er glade for at du nød dit ophold, og det ville være fantastisk, hvis du kunne sende os flere oplysninger om maden som Gastronomi er et af vores bedste i området. Med venlig hilsen, Santiago M

8/10 Udmærket

kenn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Santiago M. den 2. maj 2018
Dear Kenn, First of all thank you very much for sending us your feedback with this 4 out of 5. We hope to see you again with us. Kind Regards,

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et skønt hotel med skønne faciliteter
Et skønt hotel med fantastiske faciliteter , utrolig lækkert, dejlig mad i skøn restaurant
Overnattede 1 nat i november 2017
Svar fra Santiago M. den 31. jan. 2018
Kære Jane, Mange tak for din kommentar til Hotels.com Vi håber at se dig igen på hotellet med os meget snart. Med venlig hilsen, Santiago M.

8/10 Udmærket

Rasmus

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2018
Svar fra Santiago M den 22. jan. 2018
Dear Rasmus, First of all thank you very much for your comment on Hotels.com We are glad you enjoyed your stay and we hope to see you again with us. Kind regards, Santiago M

8/10 Udmærket

Torben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt
Godt
Overnattede 2 nætter i oktober 2017
Kære Torben, Mange tak for din kommentar, Med venlig hilsen, Santiago M.

2/10 Forfærdeligt

Jannie

Synes ikke om: Service og personale
Morgen mad som kostede 9 euro pr person pr dag var så ringe der var kun toastbrød og pålæg vi prøvede en aften at spise på hotellet det var ikke godt. Vi fik ikke det vi bestilte samt prisen for 7 personer var 126 euro maden kan ikke anbefales på hotellet men der var flot og pænt rent.

8/10 Udmærket

Dennis, Herning

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Gode forhold til prisen
Det er et fint hotel med gode forhold. Det ligger dog et lidt stille område uden de mange restauranter mm. Det er bedst hvis man også har bil til rådighed.

8/10 Udmærket

Peter, Viborg

Synes godt om: Rengøring, service og personale, værelsets komfort

10/10 Fremragende

Bjarne Juel, Havdrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super hotel til besøg eller golf på Costa Blanca
Hotellet ligger nær Torrevieja og er dermed egnet til besøg hos venner i området. Der er gode golfmuligheder, ligesom det er muligt at besøge fx Alicante og Cartagena. Fin betjening, gode værelser til prisen, og dejligt pool- og wellnessområde.

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staff took pride in their work & this showed by the cleanliness & upkeep of the hotel
Overnattede 5 nætter i april 2024
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 2. maj 2024
Dear Ann, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

jolanda afra catharina geertruida

Rejste med partner
Synes godt om: Rengøring, service og personale
het was ok
Overnattede 7 nætter i april 2024
Svar fra Ángela Hervás. Front Office & Host Manager den 16. apr. 2024
Dear Jolanda, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Fremragende

Belinda Van

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fijne kamer met een enorm bed!
Overnattede 7 nætter i marts 2024
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 4. apr. 2024
Dear Belinda Van, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Fremragende

Tracy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely and quiet, the spa was great but the rooms I found a bit basic as in no dressing gowns no coffee or sugar and no bathroom essentials
Overnattede 3 nætter i marts 2024
Svar fra Ángela Hervás. Front Office & Host Manager den 19. mar. 2024
Dear Tracy, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

Maxine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 15. mar. 2024
Dear Maxine, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, Front office management department.

10/10 Fremragende

Hans Arne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Ángela Hervás. Front Office & Host Manager den 4. mar. 2024
Dear Hans, Thank you very much for leaving such a high score, we are happy to know that your stay has been so positive.Best regards.Ángela.

8/10 Udmærket

Tone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 24. feb. 2024
Dear Tone, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department

8/10 Udmærket

humaid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 14. feb. 2024
Dear Humaid, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 Okay

Benny

Overnattede 5 nætter i januar 2024
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 31. jan. 2024
Dear Benny, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Club annual dinner dance
3 noches muy bien y ultima sábado 48 para comer y bailar con un grupo de club Jaguar JEC-Costa Blanca
Overnattede 3 nætter i december 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 31. jan. 2024
Dear Michael , From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

10/10 Fremragende

Carole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 31. jan. 2024
Dear Carole, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nov 2023
Good hotel ideally located for what we wanted. Couple of good restaurants near by.
Overnattede 2 nætter i november 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 31. jan. 2024
Dear Ian, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

6/10 Okay

adam

Overnattede 4 nætter i november 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 31. jan. 2024
Dear Adam, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 21. nov. 2023
Dear Brian, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

2/10 Forfærdeligt

Thomas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very disappointing stay
As we arrived there was not hot water for a shower. The next morning before an important meeting, still no hot water. The AC worked poorly, the beds slid appart and the pillows were old, worn, clumpy and uncomfortable. The breakfast was also very disappointing and the bar were missing key ingredients to make drinks. The pool was cold, non heated and it was full of leaves and contamination.
Overnattede 3 nætter i november 2023
Svar fra Ángela Hervás Gómez, Front office Manager den 17. nov. 2023
Dear Thomas, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

4/10 Dårligt

Esme

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Restaurant food and drinks were over priced including the breakfasts. My partner had chops all bone and no meat vegetables were not cooked and very limited. Salmon over cooked to dry no sauce. Cheesecake tasted like cake no sauce very dry. Service appalling had to wait 5 minutes before we were shown a table. No 'good evening or how are you today' bad manners all round. Made it clear that only local residents were welcome and not foreigners. Will not recommend this hotel to anybody. Would like a refund as had to go and eat somewhere else as we were still hungry.
Overnattede 2 nætter i november 2023
Svar fra Ángela Hervás Gómez, Front office Manager den 17. nov. 2023
Dear Esme, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

6/10 Okay

jeanett

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
They denied that I had prepaid for Spa for at least 15 minutes, until they suddenly said: oh..I see that you have paid. And the worst case was that you have to wear a Swim cap in the Spa! Been to many spa around the world and NEVER had to. Bad breakfast.
Overnattede 1 nat i november 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 12. nov. 2023
Dear Jeanett, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us. We are sorry that you did not like the spa and breakfast but there are rules to comply with and wearing the hat is for hygiene reasons. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

Beverley

Overnattede 6 nætter i oktober 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 30. nov. 2023
Dear Beverley, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

Tor Fredrik

Overnattede 1 nat i oktober 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 31. okt. 2023
Dear Tor, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 31. okt. 2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Fremragende

Michael

Overnattede 1 nat i oktober 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 4. okt. 2023
Dear Michael, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value
Lovely hotel,great pool,little bit noisey when they have conferences or weddings,
Overnattede 5 nætter i september 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 30. sep. 2023
Dear Andrew, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

tanya

Rejste med familie
Synes godt om: Faciliteter
As usual, the staff at the hotel was very welcoming and polite snd responsive. They are always ready to help! The service at breakfast is excellent!
Overnattede 9 nætter i september 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 15. sep. 2023
Dear Tanya, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 Okay

Ian

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff are excellent but let down by a hotel which needs a major refurb as soon as possible.
Overnattede 14 nætter i august 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 29. aug. 2023
Dear Ian, The team would like to thank you for choosing our hotel in your last visit to Ciudad Quesada. We thank you for your comments regarding the genuine hospitality and service from all our staff. We take good note of your comments regarding your room, that we will share with our Managers to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again at. Yours sincerely,

10/10 Fremragende

sharon

Overnattede 6 nætter i juli 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 17. sep. 2023
Dear Sharon, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Udmærket

Sylvia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 24. aug. 2023
Estimado Gonzalo, Es un placer conocer su buena opinión sobre nuestro Hotel. Esto nos anima a seguir esforzándonos para continuar cumpliendo las expectativas de los clientes. Nos encantará tener la ocasión de atenderle nuevamente en una próxima visita a la ciudad. Saludos cordiales

4/10 Dårligt

Lord Victor

Overnattede 4 nætter i august 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 18. aug. 2023
Dear Guest, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 5. aug. 2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Fremragende

Wenche Marita Austnes

Overnattede 3 nætter i juli 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 17. jul. 2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Fremragende

Charlotte

Overnattede 1 nat i juli 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 17. jul. 2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 Okay

Graham

Overnattede 7 nætter i juli 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 17. jul. 2023
Dear Guest, The team would like to thank you for choosing our hotel in your last visit . We thank you for all your comments, that we will most surely share with our Managers to follow up upon your experience. We are very sorry to learn that we were not able to offer you the service that you expected, please be assured that we always strive to offer the highest standards of service and hospitality. Again we would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. Yours sincerely,

10/10 Fremragende

Geir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Ángela Hervás. Front Office & Host Manager den 22. jun. 2023
Dear Geir, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 Okay

anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel on the whole was very good ..not much choice on breakfast and same every day .. Spa was being refurbished so couldn't use that
Overnattede 7 nætter i juni 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 13. jun. 2023
Dear Anthony, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

4/10 Dårligt

david george

Rejste med partner
Synes ikke om: Faciliteter
Room very basic, dated, disappointed overall.
Overnattede 6 nætter i juni 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 13. jun. 2023
Dear David, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

6/10 Okay

scott

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 5 nætter i juni 2023
Svar fra Ángela Hervás Gómez Front Office & Host Manager den 13. jun. 2023
Dear Scott, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.