Dear Miles,Thank you for this 5/5 rating. I am delighted that you had a great time in our hotel and I do hope that we will have the opportunity of welcoming you back to the Crowne Plaza Riyadh Hotel in the near future. In the meantime please feel free to recommend us to your friends and family.Kind regards, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels and Crowne Plaza Riyadh RDC

Dear Abdulghani,How disappointing to see this one star review. We find our guests feedback highlly useful so would love to hear from you to understand what went wrong so that it does not happen again. Please feel free to get in contact with us at your earliest convenience.Kind regards,Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear ARIF,Thank you for recently staying with us.We sincerely apologize if your experience did not meet your expectations. We would appreciate additional feedback on where we can improve on as we hope we can welcome you again soon.Kind regardsFady Sawaya Area General Manager

Dear Salman,Thank you for choosing the Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing the 5* score. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience.We value your patronage and look forward to welcoming you again in the future. Kind regards, Fady Sawaya, Area General Manager Riyadh Central & Eastern Province Hotels

Dear Guest,Thank you for recently staying with us.We sincerely apologize if your experience did not meet your expectations. We would appreciate your feedback on the areas we can improve.We look forward to welcoming you again.Kind regardsFady Sawaya - Area General Manager

Dear Rodrigo,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the 5* rating.We are so happy you had a successful experience with us and we look forward to welcoming you again soon, until then, please recommend us to your friends and family.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Greetings from the Crowne Plaza Riyadh Hotel & Convention Centre. On behalf of the team, I would like to thank you for staying with us and for sharing your amazing 10/10 review. We are very happy you experienced the hospitality and guest service of our associates from different departments. We are also delighted you mentioned the hotel cleanliness, our spacious rooms and our amazing staff. Tahani and Naser are humbled with the mention and we appreciate the personal recommendation. We look forward to welcoming you again.Kind regards, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Hafeez,Thank you so much for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the wonderful review.We are so happy you had a great experience both at the hotel and the restaurants and we look forward to welcoming you again soon.Please recommend us to your friends and family.Best regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Mawaheb, Thank you so much for your great feedback on your stay at the Crowne Plaza Riyadh Hotel & Convention Centre. Thank you for your comments about our convenient location. We are very happy you had a nice time with us and we hope to welcome you back again soon. Kind regards Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Haifa,Thank you so much for taking the time to rate your experience at the Crowne Plaza Riyadh Hotel & Convention Centre.We are so happy you enjoyed our hospitality and we hope we can welcome you again soon.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear April, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Kind regards, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Hamza,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the lovely review.We are so happy you had an amazing 5* experience with us and we look forward to welcoming you again soon.Please recommend us to your friends and family.Warm regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Tom,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the 5* rating.We are so happy you had a good experience with us and we look forward to welcoming you again soon.Please recommend us to your friends and family.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Alain, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have taken to share your review of our hotel. We are delighted to see the 10/10 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Abdullah,Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the excellent score.We are so happy you had an amazing experience with us and we look forward to welcoming you again soon.Kind regardsFady Sawaya, Area General Manager Riyadh Central & Eastern Province Hotels

Dear Liza,Thank you so much for sharing your feedback on your recent experience at the Crowne Plaza Riyadh Hotel & Convention Centre. We are delighted you had a pleasant stay and that you enjoyed the outstanding hospitality and guest service of Karthi and the team. We will share your compliments with them and we hope we can welcome you again very soon.Warm regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Dr.Ibrahim,Thank you so much for taking the time to review your experience at the Crowne Plaza Riyadh Hotel & Convention Centre.We are so happy you enjoyed the hospitality of Khalid, Tahani and the team. We will pass on your lovely words to them and we hope we can welcome you again soon.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Luay,Thank you for choosing to stay at the Crowne Plaza Riyadh Hotel & Convention Centre.We are so pleased our convenient location was suitable for you and we hope to welcome you again very soon.Kind regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Huda,Thank you for recently staying at the Crowne Plaza Riyadh Hotel & Convention Centre and for the rating.We are so happy you had a good experience with us and we look forward to welcoming you again soon.Please recommend us to your friends and family.Warm regardsFady Sawaya - Area General Manager Riyadh Central & Eastern Province Hotels

Dear Soma,Thank you for choosing to stay at the Crowne Plaza Riyadh Hotel & Convention Centre and for the wonderful review.We are so happy you had a good experience with us. We acknowledge your remark about more indian dishes and we hope we can welcome you again soon.Kind regardsFady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Dr. Ibrahim,Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Elizabeth, Thank you so much for your great feedback on your stay at the Crowne Plaza Riyadh Hotel & Convention Centre. We are thrilled to receive your comments, we value these so high, especially that is coming from a regular guest. Providing our valuable guests with great hospitality is a priority for us. Thank you for your comments about our staff, hotel cleanliness and our great food offering. We hope to welcome you back again soon. Kind regards Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Revet, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Michael, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 5/5 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Shamshad, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us and to read your comments. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Salman, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. Guest feedback is very important to us and we apologize for any inconvenience you may have faced during your stay. It would be great to have some information around your low score so that we can work on any required remedies. We value your patronage and an hope to have the opportunity to welcome you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Khalid, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Mashari, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to read in your comments that you like our hotel and you had a nice stay; thank you for the 5/5 rating that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Valued Guest, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. It is great to know that you had a fantastic stay; thank you for the 10/10 rating that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Brandon, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to read in your comments that you had a wonderful stay and to read your commendation of our concierge and housekeeping colleagues is rewarding. Hope to have another opportunity to serve you in the further and the team is looking forward to deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Jamal, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to read your comments and to see the 10/10 rating that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Essam, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us for this stay. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Tarek, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. Please know that your feedback is extremely valuable to us and I apologize for the delay in giving you the room. I assure you that the team was doing everything possible to release rooms, as it has been very busy days for us, and it is our intention of providing our guests the best. Thank you for your understanding and patience. Hope this will not deter you from staying with us again in the future and we hope to welcome you again to our hotel. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at cprdc@ihg.com. Sincerely, Fady Sawaya Area General Manager Riyadh Central and Eastern Province Hotels

Dear Saleh, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the high rating you have given us. The team is looking forward to your next visit, and we assure you of our best services at all times. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Khaled, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to see the 10 ratings that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Ghadah, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to see the 10 ratings that you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Husam, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. It is great to know that you had a good experience. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Valued Guest, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for the time that you have spent from your busy schedule to share your review of our hotel. We are delighted to see the 10/10 rating you have given us. The team is looking forward to your next visit, and we will definitely deliver yet another wonderful experience. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central & Eastern Province Hotels

Dear Mohammad, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. My apologies for not meeting your expectations in terms of the breakfast; the team is aware of this and will look into your stay journey. We value your patronage and hope to welcome you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Abdulkarim, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to see the 10 ratings that you have given us. It is rewarding to know that we have succeeded in delivering true hospitality during your stay. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Abdulkarim, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. We are delighted to see the 10 ratings that you have given us. It is rewarding to know that we have succeeded in delivering true hospitality during your stay. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear زيارة مميزة Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. It is great to know that we were able to resolve the problem you had at the time of your stay. We apologize for any inconvenience caused. We value your patronage and look forward to welcoming you again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. It is rewarding to see the 10 ratings that you have given us. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Mohammad, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing feedback. Guest feedback is very important to us, please note that our rooms are cleaned upon each check-out and ready rooms are always refreshed, it is alarming to read your comments about our staff services and attitude, we will definitely look into this. Hope this will deter you from staying with us again in the future. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Adamos, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. We appreciate the ratings you have given us. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Abdulhameed, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. We are absolutely delighted to see the 10 ratings and to read your comments. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Emilio, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for spending your time to share feedback. We are absolutely delighted to see the 10 ratings you have given us. We look forward to welcoming you again and assure you of our best services at all times. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels

Dear Zouheir, Thank you for choosing Crowne Plaza Riyadh RDC Hotel & Convention Center and for sharing your review of our hotel. We are delighted to see the 10/10 rating you have given us. Sorry that we were not able to give you a room upgrade during your stay, as we were on high occupancy at the time. Let us know in advance when you stay with us again in the future and we will try to allocate a suitable room for you. We value your patronage and look forward to welcoming you again. Sincerely, Fady Sawaya Area General Manager Riyadh Central Hotels