Luftfoto

Anmeldelser af Riu Playa Blanca - All Inclusive

3.5 out of 5
Riu Playa Blanca - All Inclusive
Finca 43.668, Rio Hato, Cocle

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 372 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 361 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 140 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 80 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1003 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Chrystel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a simple hotel but clean and just enough for the price
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Luis F

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor transportation options to your property because its no offering a bus shettle service direct to Tocumen airport.
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Claudia, Girardota

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Mejor servicio y atención del personal de los bares
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Daniel

Overnattede 6 nætter i maj 2024

8/10 Udmærket

Mack

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

8/10 Udmærket

edegar

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overall the stay was good. The food at the big restaurant was actually good. The staff was nice. Just found the bathtub too tall to get in. My son slipped down and hit his head (he was ok, more of a scare). The same bathtub was rusty. Also, the entrance (lobby) was kind of hard to reach from parking. Just could have been nicer an easier entry. The swimming pools were nice and my 4 year old enjoyed himself.
Overnattede 3 nætter i april 2024
Svar fra Hotel Riu Playa Blanca den 16. maj 2024
Dear Edegar,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards,Hotel Riu Playa BlancaOnline Reputation Manager

4/10 Dårligt

Penny

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This Riu's rooms are extremely ran down with marker drawing on tables, pealing paint on tables, broken couches. We had to change rooms twice because the first room has bugs all over both the beds and it was very dirty. We basically had to beg to get bottled water in our room daily and they only stock your other mini fridge and alcohol every 2 days, which they didn't even want to do that. We paid for an ocean view and the last room we were put in, which was the one we stayed in the longest, was only a partial ocean view. We where also two hours from the airport with good traffic, so it took 3 hours most of the time and because we booked through Expedia they wouldn't provide us transportation. The taxi's and excursions are super expensive, it was 120$ just for a ride from the airport to the hotel. We will not be staying at this hotel again unless gets updated and better service.
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 13. maj 2024
Dear Penny,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. We truly regret to see your comment regarding the stomach discomfort and we hope that you are feeling better by now.We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

Stacy Loretta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024

8/10 Udmærket

Patrick

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good
Overnattede 5 nætter i maj 2024
Svar fra Online Reputation Manager den 15. maj 2024
Dear Patrick,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

Lillian T

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
AMAZING ND HOTTTT !! NOO BODY ON THE RESORT SPIKE ENGLISH ! besides that amazing !!!
Overnattede 4 nætter i april 2024
Svar fra Online Reputation Manager den 7. maj 2024
Dear Lillian T,Thank you very much for your positive feedback, We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you backWe look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

EDWARD

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean, the people were extremely friendly and helpful. It was a little far from the airport at 2 plus hours. Besides that the resort was nice. The beach was really a beach. The black sands were beautiful. The entertainment was cool. The 4 pools were helful. The sound of the ocean at night is priceless. Late April the temp was great also. My 1st Riu hotel visit but it most definitely will not be my last. I had a great time. It was for my daughter's 30th bday. Thanks
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 2. maj 2024
Dear EDWARD,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

Elena, Broolyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good hotel and beautiful property. Excellent service. Only one part should be improved: more restaurants. At night is impossible to get in to any restaurants (Asian, Italian or Steakhouse), only buffet option. For the capacity over 500 rooms needs to be at least 6 restaurants plus buffet. Otherwise everything is perfect.
Overnattede 5 nætter i februar 2024
Svar fra Hotel Riu Playa Blanca Online Reputation Manager den 5. mar. 2024
Dear Elena,We count ourselves lucky to have our lovely guests.We are delighted to learn you had a fantastic holiday.Your comment will be forwarded.Thank you very much!Loving wishes, Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

NATALIA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great!!!
Overnattede 10 nætter i januar 2024
Svar fra Online Reputation Manager den 13. feb. 2024
Dear NATALIA,We are delighted that your stay with us was a success and we are glad that you enjoyed the service we provide to our guests.We hope that soon you can return to live an even better experience among us.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

THIERRY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bon séjour.
Hotel en majorité occupé par des Canadiens. Chambre, restauration, propreté, service au rendez vous. Mer un peu capricieuse, pas le top pour les enfants, les vagues sont imprévisibles. Spectacle de qualité et bonne animation la journée. Bar dans la chambre plus que correct. Très bien pour les gens qui ne veulent pas bouger. Une voiture est nécessaire pour visiter les alentours.
Overnattede 7 nætter i januar 2024

8/10 Udmærket

Andres

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Mihai Florin

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent hotel, pleasent beach
Rooms are spacious but they need new painting, it felt moldy and mold spots were present. Also the presumably white doors were more gray due to the hundred human fingerprints it gandered during the years. The biggest negative for us was house keeping. Sheets were usually stained, not changed every day, some of the pillows were having a bad smell.The food is average. But Riu isn't renowned for the food. It was ok overall . The variety wasn't that rich regarding the massiveness of the hotel. The day activities are loved by kids. The employees from the animation team are very friendly. The one's from the evening shows are very good dancers. Their shows are well executed. As a whole experience, we had a great stay, relaxing and fun ( Riu's are usually fun). The weather at the end of November, beginning of December was around 30 degrees Celsius during the day with passing showers from time to time. In 11 days only one day was raining most of it and one was mostly cloudy. But never felt cold. So the hotel was ok overall and has value for money (at 187 euro per night in my case). The beach is decent, not great, don't expect to be like the ones in Mexico. At least not on the Pacific side. They have nice beaches in the other part of the country, but less hotels offer and are harder to reach.
Overnattede 11 nætter i november 2023
Svar fra Online Reputation Manager den 31. jan. 2024
Dear Mihai Florin,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we perform our work in the line that characterizes us so much.You can be confident that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you our best.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

EDMUNDO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cero stress! Todo para realmente descansar.
Reposeras bajo las palmeras para descansar cerca del mar y alrededor de las tres pescinas. Muy buena atención
Overnattede 4 nætter i januar 2024
Svar fra Online Reputation Manager den 24. jan. 2024
Apreciado EDMUNDOEstamos muy satisfechos de la valoración que nos ha brindado, con la cual deducimos que ha disfrutado entre nosotros y que se lleva un buen recuerdo de su estancia.Sepa, que nos encantaría que volviera a visitarnos y, poder, se ese modo satisfacer nuevamente sus expectativas.¡Vuelva pronto!!Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The area throughout the hotel are great and super clean. The staff in all areas are "AMAZING". Very friendly and willing to assist you at any time. Always with a great smile. One thing I noticed near by the vendors of souvenir by the beach was a few empy cans of soda ( 4). I hope they clean their area by the end of each day and no leave any pollution for the ocean. Also, going to the beach i had to be careful not to step on horse droppings. I thing the horse handers should clean it by the end of the day.
Overnattede 4 nætter i januar 2024
Svar fra Online Reputation Manager den 19. jan. 2024
Dear Jose,Thank you for your review, There is no greater reward for us than the fact that our guests come to visit us and leave with the good feeling of having enjoyed our facilities and having lived an unforgettable experience.We look forward to your next visit.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Marco

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Place is beautiful and have lots of potential but Staff don’t care about the guests Restaurants were not good at all… the buffet that was the best part so don’t waste your time on line for restaurants go straight to buffet it’s the best They need to work on the attractions not bad but can be better other than that pools were awesome so was the beach and free parking
Overnattede 4 nætter i januar 2024
Svar fra Online Reputation Manager den 17. jan. 2024
Dear Marco,Thank you very much for your review,We are very happy to know that you enjoyed our accommodation in several aspects.For us, your feedback is a breath of good energy that encourages us to continue on our path of continuous improvement.We assure you that we have taken note of your comments and will take them up with the appropriate departments.We look forward to seeing you again soon.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Ricardo Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

Robert

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023

2/10 Forfærdeligt

Yosdel

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

ANUJ

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to relax. Plenty of food options and the chefs go put of their way to please you. Reception staff could be more accomodating.
Overnattede 3 nætter i december 2023
Svar fra Riu Playa Blanca Online Reputation Manager den 10. jan. 2024
Dear Anuj,We cannot wait to host you again and share yet another great stay.Thank you for choosing us and sharing your fabulous feedback.Hoping to see you soon, Anuj.Kindest Regards!Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

dan

Rejste med familie
Synes godt om: Faciliteter
A well maintained property with manicured lawns and festively decorated for Christmas in the lobby areas and special lighting on all palm trees. Staff picking up every glass or cup discarded on the sand by the very diverse groups of guests (although collection points are readily available) is remarkable. The "reservation by towel" of beach/pool chairs is not discouraged.
Overnattede 4 nætter i december 2023
Svar fra Riu Playa Blanca Online Reputation Manager den 10. jan. 2024
Dear Dan,We are so pleased to read that your overall experience was positive.And we are so thankful for your ratings, it is very much appreciated, since our team do their best to make every guest’s stay memorable.We always kindly recommend to remind other guests that you are intitled to remove towels on empty sunbeds, since reserving them using this method is completely forbidden.Service is our absolute key value, we are sorry to read that we did not get everything right. Wishing to welcome you again very soon.Caring Greetings,Hotel Riu Playa BlancaOnline Reputation Manager

6/10 Okay

Andrea, Indian Trail

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring
Staff is very nice. Food is abundant and very good. The entertainment staff is amazing! Rooms are basic with no toiletries, limited linens and towels, but you can request on the Riu app. The resort really needs maintenance. We had a good time, but we read all the other reviews and knew what to expect.
Overnattede 3 nætter i december 2023
Svar fra Riu Playa Blanca Online Reputation Manager den 21. dec. 2023
Dear Andrea,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Yelipsa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the environment and the beach. I didn’t like the smell in the Sport Bar area. RIU has to check this out
Overnattede 4 nætter i december 2023
Svar fra Online Reputation Manager den 19. dec. 2023
Dear Yelipsa,Thank you for your feedback,We deeply value your review of your recent stay at our hotel and are pleased to have been part of such an enjoyable experience for you.We are always pleased to hear that you enjoyed your time with us.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We sincerely hope that you will give us another opportunity to welcome you to our facilities so that we can provide you with the highly satisfying experience that we are known for.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Luiz Flávio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023

10/10 Fremragende

Kristela

Overnattede 3 nætter i november 2023

10/10 Fremragende

Enda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing vacation
Stayed four nights, Friendly staff, great food, clean, lovely pools and grounds, really enjoyed my stay, rooms could use some upgrades but comfortable. We had an amazing time at Riu and will stay again. Highly recommend.
Overnattede 4 nætter i oktober 2023
Svar fra Online Reputation Manager den 10. nov. 2023
Dear Enda,Thank you for your review,We are very happy to hear that your experience at our hotel was exceptional! Our team strives every day to ensure that every guest feels at home. We look forward to the privilege of welcoming you back and exceeding your expectations once again.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

Zuleika

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo muy bien, solo q me parece que hay q darles mantenimiento a las cerraduras.
Overnattede 3 nætter i november 2023
Svar fra Online Reputation Manager den 7. nov. 2023
Apreciada ZuleikaGracias por su comentario, Estamos realmente contentos por la maravillosa valoración que nos ha brindado.Puede confiar en que registramos sus observaciones y las gestionaremos con los departamentos apropiados.Nos encantaría, que volviera a visitarnos y, poder ofrecerle, otra experiencia igual de agradable para usted.Además, sepa, que nos hemos sentido muy satisfechos de nuestro trabajo a la vez, que de haberle atendido.Ojalá vuelva pronto a visitarnos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

ELKIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Viaje para descansar y no pensar en más
Bien viaje instalaciones perfectas , comida excelente, buenas bebidas , personal en general amable.
Overnattede 5 nætter i oktober 2023
Svar fra Online Reputation Manager den 3. nov. 2023
Apreciad@ ELKINNos hemos sentido muy felices al recibir su reseña, Para nosotros es un premio importante que nuestros huéspedes nos valoren de ese modo. Nos agradaría mucho, que repitiera su estancia en nuestras instalaciones y, poder así, ofrecerle, una experiencia, mínimamente como la recientemente vivida. ¡Le animamos a que, más pronto que tarde vuelva a visitarnos!!Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

ROSANNA

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No ponen shampoo ni reacondicionador en los baños
Overnattede 5 nætter i oktober 2023
Svar fra Online Reputation Manager den 3. nov. 2023
Apreciada ROSANNAQueremos expresarle nuestra gratitud por habernos dedicado un tiempo para brindarnos la maravillosa valoración que disponemos por su parte.Estamos muy contentos de su satisfacción con nuestros servicios, y, sepa que nos hemos sentido muy halagados por sus comentarios.Normalmente disponemos de un dispensador de gel champú. No albergue ninguna duda, ya que realizamos el seguimiento de sus observaciones y las trataremos con los departamentos correspondientesNos gustaría, de corazón que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Devona

Overnattede 6 nætter i oktober 2023

10/10 Fremragende

Laís Cristine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

4/10 Dårligt

Jose

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Tuvimos una muy buena experiencia con el personal del restaurante asiático,en los demás negativo
Overnattede 9 nætter i oktober 2023
Svar fra Online Reputation Manager den 30. okt. 2023
Apreciado JoseMuchas gracias por su valoración.Estamos sorprendidos al conocer que no le trataron por igual, de la manera profesional y amable en nuestros restaurantes.No tenga dudas que tendremos en cuenta sus observaciones y las trataremos con los departamentos pertinentes.Quisiéramos extenderle una cordial invitación a regresar y permitirnos nuevamente el privilegio de recibirle en cualquiera de nuestras instalaciones, con el propósito de brindarle la excepcional experiencia que siempre nos esforzamos por ofrecer, garantizando su completa satisfacción.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

10/10 Fremragende

Denene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful facility. Smiling staff
Overnattede 7 nætter i oktober 2023
Svar fra Online Reputation Manager den 27. okt. 2023
Dear Denene,Thank you so much for your review!We are happy to know how much you enjoyed your stay, in the Hotel Riu Playa Blanca. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Playa BlancaOnline Reputation Manager

4/10 Dårligt

Tyhira

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had ants in our room and went to the front desk twice and all they did was send house keeping which didn’t get rid of the ants. There we legit ants in the beds. We had to put our luggage on the balcony
Overnattede 4 nætter i oktober 2023
Svar fra Online Reputation Manager den 27. okt. 2023
Dear Tyhira,Thank you so much for your valuable feedback.Please do accept our apologies for the disappointment you experienced.We do appreciate you bringing this to our attention as we take all of our feedback on board with the aim of continuously improving guest experiences.Should you be willing to give us another chance to host you in the future, we know we will make it right. Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There were only 2 disappointments: 1). The Asian restaurant … service and food were both inferior; and 2) Buffet at Chiriqui … very poor selection (1 day only).
Overnattede 4 nætter i oktober 2023
Svar fra Online Reputation Manager den 25. okt. 2023
Dear Wendy,We are very pleased to receive your feedback as it is very important to us and we can see your satisfaction, which pleases us very much.Please be assured that we will follow up on your comments and address them with the relevant departments.We hope you will visit us again soon.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 Forfærdeligt

Diana

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible
Overnattede 4 nætter i oktober 2023
Svar fra Online Reputation Manager den 24. okt. 2023
Dear Diana,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 Forfærdeligt

Abayomi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

meliesha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The management and staff work diligently to ensure everything is organized. The staff are efficient, helpful and professional. Had a great. No complaints
Overnattede 3 nætter i oktober 2023
Svar fra Online Reputation Manager den 16. okt. 2023
Dear meliesha,We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

johanna, Kingston

Rejste med familie
Synes godt om: Faciliteter
I loved the amenities and the staff
Overnattede 3 nætter i oktober 2023
Svar fra Online Reputation Manager den 11. okt. 2023
Dear johanna,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Sandra

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
El hotel se encuentra un poco deteriorado y el personal es poco amable
Overnattede 3 nætter i september 2023
Svar fra Online Reputation Manager den 6. okt. 2023
Apreciada Sandra,Ha sido un auténtico placer para nosotros recibir sus observaciones elogiosas y constatar que ha apreciado en gran medida diferentes aspectos del hotel que han contribuido a que su experiencia sea sumamente satisfactoria. Esperamos con entusiasmo su regreso y la oportunidad de brindarle una nueva y memorable experiencia en nuestras instalaciones. Le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Eunice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
pros - Great staff - The food was great, lots of options - Night shows Cons - The pool is very crowded all the time. - Checkin and checkout can be very slow
Overnattede 3 nætter i september 2023
Svar fra Riu Playa Blanca Online Reputation Manager den 27. sep. 2023
Dear Eunice,Thank you very much for the fabulous review!It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn their efforts are acknowledged, we thank you on behalf of our lovely team. We hope you will come back soon, Eunice.Kindest wishes,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

KATHERINE

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
This hotel has not facilities to reach the beach for people with disabilities. The beach is not blue and transparent, it has litlle stones at the border.
Overnattede 4 nætter i september 2023
Svar fra Online Reputation Manager den 27. sep. 2023
Dear KATHERINE,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are saddened to hear that your recent stay did not match your expectations in all aspects, as we are always maintaining a strong commitment to dedicated service. We look forward to sharing a better experience with you soon. Have a lovely day.Hotel Riu Playa BlancaOnline Reputation Manager

2/10 Forfærdeligt

Daiya

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pésimo- no es 4 ni 5 estrellas
2/5 - Pésimo hotel. La limpieza muy deplorable. La comida mala. Tragos con licor de mala calidad. Instalaciones viejas. Un hotel totalmente abandonado donde importa más la cantidad que la calidad. No volveré y no lo recomiendo
Overnattede 3 nætter i september 2023
Svar fra Online Reputation Manager den 25. sep. 2023
Apreciada Daiya,Gracias por su comentario.Por otro lado, es inesperado para nosotros no haber alcanzado sus expectativas en lo que respecta al servicio de limpieza, dado que operamos bajo estrictos protocolos de higiene sujetos a supervisión constante.Nos entristece que se haya marchado con esas impresiones sobre nuestras instalaciones, y nos resulta sorprendente que no haya encontrado ninguna faceta que le haya complacido. Le invitamos a visitar nuestra página web, RIU.COM, donde podrá conocer nuestra extensa y variada oferta de hoteles, junto con información detallada sobre cada uno. Estamos seguros de que hallará la alternativa que mejor satisfaga sus requerimientos.Ojalá, en un futuro, nos vuelva a brindar una oportunidad de recibirle en alguna de nuestras instalaciones y, poder así ofrecerle una maravillosa experiencia. Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 Udmærket

Irving

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen lugar para vacacionar.
Overnattede 3 nætter i september 2023
Svar fra Online Reputation Manager den 18. sep. 2023
Apreciado Irving,Agradecidos nos sentimos con sus palabras.Es de básica importancia para nosotros, que nuestros huéspedes se sientan como en casa entre nosotros.Pues, nuestro objetivo, es saber que disfrutó de sus vacaciones en nuestras instalaciones y, observamos, que realmente, lo conseguimos.Le esperamos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

6/10 Okay

Valentine

Overnattede 3 nætter i september 2023