Dear Magnus, we very much appreciate your comments regarding your stay at the Radisson Blu Daugava hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unfortunately the rooms are assigned to the reservations by their details in which sometimes the room type might be chosen different than others. Sorry to hear that for further to not have these misundersandings please choose reserving junior suite room, it would be renovated room with the riverside view of the city.

Hello, thank you dear Morten for your enjoyable reviewWe are very glad hearing your comment and we hope to see you sometime soon again Wish you all the bestKind regards from your FO team

Dear Jonas, first of all, I would like to take a chance and thank you for choosing our property – Radisson Blu Daugava Hotel for your visit in Riga.Our goal is to ensure all our guests are delighted by their stay and even more the service in our hotel and I am very concerned that we fell short of your expectations on this occasion. Please allow me to express my deepest apology for circumstances. I do hope to see you back one day. Sincerely, Marta

Thank you for your response!Hope to see you soon again!Best regards,FO team

Dear Guest,Thank you for choosing to stay at Radisson Blu Daugava Hotel and for taking the time to share your opinion! Please accept our sincere apologies that we could not meet your expectations and regarding the inconveniences you've experienced during your stay. I would like to assure you that this does not meet either the standards we set for ourselves or the standards of Radisson Blu.Thank you for pointing out these flaws and giving us an opportunity to learn from this experience and improve our services.Your valuable comments will be shared with our management team and will be taken into consideration.If there is anything else I can assist You with, do not hesitate to contact me personally.Best regards,Kristaps Plocins Front Office Manager Radisson Blu Daugava Hotel

Dear Lisbeth,Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent!All your comments will be shared with other related departments for review.On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga.If there is something else I can assist you with, please do not hesitate to contact me.Best regards,Kristaps PlocinsFront Office ManagerRadisson Blu Daugava Hotel

Dear Per,Thank you for choosing to stay at Radisson Blu Daugava Hotel and for taking the time to share your opinion! Please accept our sincere apologies that we could not meet your expectations and regarding the inconveniences you've experienced during your stay. I would like to assure you that this does not meet either the standards we set for ourselves or the standards of Radisson Blu.Thank you for pointing out these flaws and giving us an opportunity to learn from this experience and improve our services.Your valuable comments will be shared with our management team and will be taken into consideration.If there is anything else I can assist You with, do not hesitate to contact me personally.Best regards,Kristaps PlocinsFront Office ManagerRadisson Blu Daugava Hotel

Dear Jens Erik,Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent!All your comments will be shared with other related departments for review.On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga.If there is something else I can assist you with, please do not hesitate to contact me.Best regards,Kristaps PlocinsFront Office ManagerRadisson Blu Daugava Hotel

Dear Guest,Thank you for choosing to stay at Radisson Blu Daugava Hotel and for taking the time to share your opinion! Please accept our sincere apologies that we could not meet your expectations and regarding the inconveniences you've experienced during your stay. I would like to assure you that this does not meet either the standards we set for ourselves or the standards of Radisson Blu.Thank you for pointing out these flaws and giving us an opportunity to learn from this experience and improve our services.Your valuable comments will be shared with our management team and will be taken into consideration.If there is anything else I can assist You with, do not hesitate to contact me personally.Best regards,Kristaps PlocinsFront Office ManagerRadisson Blu Daugava Hotel

Dear Henrik,Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent!All your comments will be shared with other related departments for review.On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga.If there is something else I can assist you with, please do not hesitate to contact me.Best regards,Kristaps PlocinsFront Office ManagerRadisson Blu Daugava Hotel

Dear Frank, Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent! All your comments will be shared with other related departments for review. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga. If there is something else I can assist you with, please do not hesitate to contact me. Best regards, Kristaps Plocins Front Office Manager Radisson Blu Daugava Hotel

Dear Frank, Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent! All your comments will be shared with other related departments for review. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga. If there is something else I can assist you with, please do not hesitate to contact me. Best regards, Kristaps Plocins Front Office Manager Radisson Blu Daugava Hotel

Dear Per! Firstly, I would like to thank you for being a visitor of Radisson Blu Daugava and devoting the time to share your experience! I am happy to read that overall you had a pleasant Blu experience during your stay in our hotel.Thank you for letting us know, your feedback is very valuable to us as it gives us a motivation to aim for even higher standards of hospitality excellence. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travels bring you back to Riga. Best regards, Kaiva Kalviske Front Office Manager Radisson Blu Daugava Hotel

Dear Guest, Firstly, I would like to thank you for being a visitor of Radisson Blu Daugava and devoting the time to share your experience! I am happy to read that you had a pleasant Blu experience! Thank you for letting us know, your feedback is very valuable, as it gives us a motivation to aim for even higher standards of hospitality excellence. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travels bring you back to Riga. Best regards, Laura Henrici Assistant Front Office Manager Radisson Blu Daugava Hotel

Dear Thomas! Firstly, I would like to thank you for being a visitor of Radisson Blu Daugava and devoting the time to share your experience! I am happy to read that overall you had a pleasant Blu experience! Thank you for letting us know that our service was on higher level, your feedback is very valuable, as it gives us a motivation to aim for even higher standards of hospitality excellence. All the comments will be forwarded to the related departments for further improvements. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travels bring you back to Riga. Best regards, Kaiva Kalviske Front Office Manager Radisson Blu Daugava Hotel

Dear Frank, I would like to thank you for being a guest of our Radisson Blu Daugava and devoting the time to share your latest experience with us! I am happy to read that you had a pleasant Blu experience! Thank you for letting us know, your feedback is very valuable to us as it gives us a motivation to aim for even higher standards of hospitality excellence. On behalf of our entire team, thank you for visiting us, we hope to have an opportunity to welcome you back when travels bring you back to Riga! Best regards, Laura Henrici Assistant Front Office Manager Radisson Blu Daugava Hotel

Dear Janis! I would like to thank you for being a regular guest of our Radisson Blu Daugava and devoting the time to share your latest experience with us! I am happy to read that you had a pleasant Blu experience! Thank you for letting us know, your feedback is very valuable to us as it gives us a motivation to aim for even higher standards of hospitality excellence. On behalf of our entire team, thank you for visiting us, we hope to have an opportunity to welcome you back when travels bring you back to Riga! Best regards, Kaiva Kalviske Front Office Manager Radisson Blu Daugava Hotel

Dear Carsten! Thank you for choosing to stay with us in Radisson Blu Daugava hotel. I am happy to read that despite some small setback with size of swimming pool, overall you had pleasant Blu experience in our hotel. We are appreciate your opinion, which is very valuable and your time spend to leave a feedback about us, which gives us a chance for further improvements. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travels bring you back to Riga. All the best, Kaiva Kalviske Front Office Manager Radisson Blu Daugava Hotel

Dear Lars, First of all thank you for choosing Radisson Blu Daugava Hotel during your stay in Riga, Latvia and your feedback is highly appreciated. I am happy to read that overall you enjoyed your stay with us and hope to have a chance to welcome you again in Radisson Blu Daugava hotel! Wishing you all the best, Kaiva Kalviske Front Office Manager

Dear Guest! Thank you for your comprehensive comments and for the time taken to review our Radisson Blu Daugava Hotel. We are proud that you were satisfied with the service provided by our staff and overall enjoyed your stay with us. Thank you for sharing information and pointing our attention to details. Your feedback has been shared with the team and we will definitely look into it accordingly.We truly hope that we can live up to your expectations should you choose to stay with us on your next visit to Riga. Kind regards, Assistant Front Office Manager

Dear Guest, Greeting from Riga and hope you doing well! Thank you for choosing to stay in Radisson Blu Daugava Hotel and devoting time to evaluate our hotel. I am happy to read that overall you enjoyed your stay with us and thank you for an estimate the services that our hotel is providing. However, I would like to apologize for not quite meet your expectations regarding the condition of the room and unpleasant experience with additional cost for extra bed. We will further this information to the related department to look into it accordingly. Your opinion, comfort and overall experience is very important to us so your honest feedback is much appreciated. We truly hope that we can live up to your expectations should you choose to stay with us on your next visit to Riga. All the best, Kaiva Kalviske Assistant Front Office Manager Radisson Blu Daugava hotel

Dear Heidi, I'm really happy to hear that you enjoyed your stay overall! As well as we appreciate you taking your time on pointing out the leading and dependent sides of our hotel! Your reviews are the most important thing that helps us improve and grow! Will be pleased to have an opportunity to welcome you back in Radisson Blu Daugava hotel! Sincerely, Kaiva Kalviske Assistant Front Office Manager

Dear Guest, Let me take this opportunity to tell you how much your appreciative review means to us. We are so excited to hear that you enjoyed service at the hotel, which was offered upon check in and overall you have a great BLU experience. Hope we will have opportunity to welcome you back with us in Radisson Blu Daugava hotel. All the best, Kaiva Kalviske Assistant Front Office Manager

Dear Thomas! Firstly, I would like to thank you for choosing Radisson Blu Daugava Hotel for your stay in Riga and devoting the time to share your feedback! We are truly happy to hear that you enjoyed all of the services that our hotel has to offer and that overall you had a great stay with us. This gives us an approval that we are on the right way to continue and not lose the top of our performance! On behalf of our entire staff, we hope to see you again soon! Wishing best regards, Laura Henrici Front Office Shift Leader Radisson Blu Daugava Hotel

Dear Guest, Thanks for staying with us and taking the time to share you excellent feedback, which is very important for us! Regarding your comments about elevator, please be informed that we already made some improvements and I hope this occasion did not affect to enjoy your latest stay with us. On behalf of our entire staff here at Radisson Blu Daugava Hotel, Riga we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area! Best regards, Kaiva Kalviske, Assistant FOM

Dear Michael, Thank you for taking the time to share your feedback with us. Hope you enjoyed the stay in Radisson Blu Daugava hotel and we have an opportunity to welcoming you back! Best regards, Kaiva Kalviske Assistant Front Office Manager

Dear Thomas, Thank you for taking the time to share your experience with us and leave the review. All your comments gives as an opportunity to improve our services. We hope that we will have chance to welcome you back to our Radisson Blu Daugava hotel! Best regards, Kaiva Kalviske Assistant Front Office Manager

Dear Tanja, Thank you so much for taking a time to share your excellent feedback about our hotel Radisson Blu Daugava hotel. It is very important for us to improve our service. Hope to have a change soon welcoming you back! Best regards, Kaiva Kalviske Assistant Front Office Manager

Dear Helene, Thank you so much for your feedback! We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at Radisson Blu Daugava Hotel, Riga we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area! All the best, Thomas A. Swieca, General Manager

Dear Morten Anker, Thank you so much for your nice review! We’re so happy you enjoyed your stay here with us. Thank you for praising our breafast and for recognizing our honest smiles, our Yes I Can! service spirit and efforts to make your stay worth remembering. Our main task is to make you feel warm, comfortable and like at home. We certainly hope to have the pleasure to host you again. Kind regards, Thomas A. Swieca, General Manager

Dear Jane, Thank you so much for your feedback! We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at Radisson Blu Daugava Hotel, Riga we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area! all the best, Thomas A. Swieca, General Manager

Dear Thomas, It is always a pleasure to read such a lovely review, thank you! We are happy to read that you have enjoyed your overall stay with us. We have taken your kind comments on board and will try to enhance your experience the next time you are here. With kind regards, Thomas A. Swieca and the team

Dear Finn, Thank you for being our guest, thank you for this wonderful review and thank you for appreciating Radisson Blu! I am very happy that we at Radisson Blu Daugava Hotel, Riga managed to meet your expectations. We’re extremely glad you enjoyed our Hotel for your stay at Riga. We can’t wait to have you back as our valued guest! Oh, and… Since you are travelling and you also seem to visit our hotels, you maybe want to consider becoming a member of Club Carlson, our loyal VIP family and enjoy numerous unique benefits on your worldwide trips? The enrolment costs you nothing and you immediately get 5% off any food and non-alcoholic drinks… The choice is yours! Stay well and hope to see you soon! Thomas A. Swieca, General Manager

Dear Jesper, Thank you for taking the time to share your feedback. I am really deeply sorry to hear about your experience, because it doesn’t meet neither the standards we set for ourselves, nor our company’s standards. Best regards, Thomas Swieca General Manager

Dear Rene, Thank you for your valuable feedback. I am happy to see that in general you enjoyed your stay with us and found our staff friendly. I do admit that the hotel needs refurbishing and we are actually in a process of starting a rooms refurbishment towards the end of this year. My apologies for the slow internet, I will investigate this issue further. Once again, thank you for your feedback and we are looking forward to welcoming you back soon again! Best regards, Mika Virtanen General Manager

Thank you for taking the time to write us about your recent stay. I am truly thrilled to hear that you've enjoyed your room, our wellness facilities, a bar, the quality of food served to you and a stunning view to the old town. However, I am sorry to hear about the dissatisfaction with your guest room amenities. I can't agree more, that my dearest hotel needs a bit of a facelift. I can assure you that a lot of things have already been renovated, both front and back of the house. At given point of time we are preparing an extensive, long-term renovation plan for our property to conform to internationally acknowledged Radisson Blu property standards. I would also thank you for your kind comment about hotel structure and composition of shopping facilities. We have never received similar sentiment before, and we will definitely take it onboard to make the area even more appealing to the taste of our wonderful guests. Also, I would like to note that we are offering our guests a free, return taxi transfer to the Old Town to eliminate the inconvenience related to crossing the bridge afoot. I apologize for any inconvenience these issues may have caused you and I appreciate all of your feedback. We know that you have a lot of choices when it comes to Riga hotels, thank you for choosing the Blu and we hope to welcome you back again soon. Have a good day. Mika Virtanen General Manager