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Anmeldelser af La Quinta Inn & Suites by Wyndham Richmond - Kings Dominion

2.5 out of 5
La Quinta Inn & Suites by Wyndham Richmond - Kings Dominion
16280 International Street, Doswell, VA

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 182 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 220 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 189 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 191 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 219 af i alt 1001 anmeldelser" "

6,0/10

Rengøring

6,6/10

Service og personale

5,6/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Kimberly

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It said there was a shuttle service and there was not one! We went to a concert down the street and took a Lyft there. There were no Uber or Lyft drivers available after the concert. If the hotel had a shuttle service it would have been better
Overnattede 1 nat i maj 2024

6/10 Okay

George

Rejste med familie
Synes ikke om: Service og personale
outdated
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Ashlee

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Andrea

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Tina

Rejste med partner
Synes godt om: Rengøring, service og personale
Thumbs up
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Brad

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is falling apart. The lobby looks decent, and some of the checkin staff are efficient, but the rooms are in disrepair. The roof in my room leaked over the bed and the floor in my friend's room was caving in.
Svar fra General Manager den 12. maj 2024
Thank you for bringing this to our attention as I am new to the property. We will be making changes to improve the property and bringing me on to manage the property is the first step. I would like to apologize for the issues you encountered and I'm going to make sure those issues are addressed.Thank you again for your feedback!

4/10 Dårligt

Demesew

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The swimming pool is a joke to say the least
Overnattede 1 nat i april 2024
Svar fra General Manager den 12. maj 2024
Thank you for giving us much needed feedback on your most recent stay. As the newly appointed General Manager we wanted to improve the pool and unfortunately it was completed after your stay with us. I can assure you our pool is up to standards and looks really good in hopes to improve your experience with us. We will be improving the entire property as well and training for the staff. Thanks again for your feedback!

10/10 Fremragende

Renu

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff..good breakfast. Very quiet
Overnattede 1 nat i april 2024

4/10 Dårligt

Kimberly

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The elevator sounds like it's goin to break down. The computer chair is garbage! Hardly any leather left on it.When u set in it u feel like your going to flip out of it!!! There was a big old water mark on the ceiling by the bed!! It was dirty looking ,like it's been patched alot!!! The people who work at the desk seem slow ( in the head) .. it took I swear 45 min. Half hour just to check out!! When we left the guy was on his phone and made no reaction towards us when dropping are keys off... & For Breakfast that coffee! That coffee was just well didn't taste good @all..
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

beata

Overnattede 1 nat i april 2024

8/10 Udmærket

fiege

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good, not the cleanest
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Jacquelyn

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Gabrielle

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly the pictures made it look nice, the pool area was very dirty. There was rust and The rooms were ok. But the fact that the reservation was only for 1 room and not the 2 that I reserved was the most frustrating part of it all.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Tony

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was so dirty curtains i was scared of touching them. The shower was gross. The couch was very dirty. The worst was that the door connecting the rooms in the suite could not be open from inside the bedroom. The pool was a disgusting green. Very upset about finding this hotel on expedia
Overnattede 1 nat i april 2024

10/10 Fremragende

DEBORAH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing not convenient was no places to eat nearby.. And only 1 restaurant available for deliveries
Overnattede 1 nat i april 2024

8/10 Udmærket

Dewey

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter
Convenient , price reasonable. Room interior needs update.
Overnattede 1 nat i april 2024

8/10 Udmærket

Samuel D.

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to Kings Dominion! Great Value! Quality Breakfast
Overnattede 3 nætter i april 2024

6/10 Okay

Ronda

Rejste med familie og småbørn
Synes ikke om: Faciliteter
No shuttle service as advertised
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Dennis

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Old hotdog behind bed, bed sheets had stains and hair. We were traveling and tired to complain we sleep in our clothes. Shower would not get hot and tub would not drain
Overnattede 1 nat i marts 2024

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Kim

Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The room was fine. Clean and comfortable. However, the hallway carpet really needs to be cleaned and the outside of the property is full of litter.
Overnattede 4 nætter i marts 2024

6/10 Okay

Teresa

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to dog show was the only positive. Phone didn't work, microwave didn't work, cracked tile in bathroom on floor, sticky carpeting in room, mattress sliding off of platform. NOISY kids running through the hallways at 7am and up until midnight. When we politely asked them to respect those who were trying to sleep, these children hurled profanity at us. NOT acceptable.
Overnattede 4 nætter i marts 2024

6/10 Okay

Kimberly

Overnattede 1 nat i marts 2024

6/10 Okay

Renee

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Needs some upkeep
Overnattede 1 nat i marts 2024

6/10 Okay

Justin

Rejste med familie
Synes godt om: Service og personale, faciliteter
The hotel was ok, just doing some construction and so it was hard to find the entrance at first
Overnattede 1 nat i februar 2024

4/10 Dårligt

Thomas

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property had horrible smell, first room smelled like dog, moved to another room that smelled like mold, terrible odor throughout. Rooms and furnishings were outdated and completely worn out. Was more like staying at a homeless shelter than a nice hotel property. LaQuinta should never put it's name on this property.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Tyler

Synes ikke om: Rengøring
Ok
Overnattede 1 nat i marts 2024

8/10 Udmærket

Sherry

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The sofa,chairs and mattresses had stains on them. Not enough food for breakfast. Front desk people were nice. Good price and location.
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Michael

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked a King Bed, Double Queen family suite. When we arrived, nothing was said about that not being available. When we got to our room, we were in a Double Queen with a pullout couch. We went to the front desk and were told the type of room we booked was not available at their property and the third party booking site has a code wrong and it is their fault. They also said the third party booking site has had this wrong for over a year. We looked at SEVERAL third party booking sites and all of them have pictures of a King, Double Queen Family suite for this hotel and it is hard to believe all of these other sites have bad information. It felt like the property is purposefully misleading families into reserving something they do not offer and hoping when they get there, they will just accept it and move on. They did not offer a discount, extra rooms, or anything. Additionally, the room had broken lamps and the pullout couch was broken. It was a terrible experience and the customer service was not helpful or seemed to care that it was wrong. He just kept telling us to contact the third party company, even when I asked for a confirmation number or someone in the company to contact.
Overnattede 3 nætter i marts 2024

6/10 Okay

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property was convenient and clean, but there were many maintenance issues. Only 1 small, slow elevator
Overnattede 2 nætter i marts 2024

8/10 Udmærket

DANY

Overnattede 1 nat i marts 2024

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024

8/10 Udmærket

Holly

Synes godt om: Service og personale
Not the best area, under construction so kind of in rough shape
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Md

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Need to more clean up overall the room. Bathroom basin water blocking.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Y
Overnattede 1 nat i marts 2024

6/10 Okay

Michael

Rejste med familie
Synes godt om: Service og personale
Property wasn’t bad it is dated and needs some work done
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Steven

Overnattede 1 nat i februar 2024

4/10 Dårligt

Michael

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Double charged
Motel was dirty and hot water was barley hot all weekend. And was double charged
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Jennifer

Rejste i en gruppe, Rejste med familie og småbørn
Description on the website was very misleading, no fitness center, the pool was very dirty and dated. The walls had holes and were missing trim / wallpaper. The room itself was disgusting, blood stains on the lamps, huge crack in the sink and several loose tiles in the bathroom floor. Had there been another option available and close by we would have left or cancelled the reservation. Definitely not worth the money.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

erika

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was fine. There was breakfast like they offered. The pool was good. Kids have fun. The only thing they didn’t have was a gym and we wasn’t told that it was not available.
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Travis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fun decor
Overnattede 1 nat i februar 2024

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skip it.
Cleanliness level was mid. Could tell it is just a rush clean job, not thorough. There is not a hot tub, it has been cemented over. Breakfast was typical hotel breakfast, and decent. No linens in room for pull out sofa, called to request and had to go down to desk to get them myself. My sneakers stuck to the bathroom floor, and lock in the bathroom did not work. Wouldn’t choose to stay here again.
Overnattede 1 nat i februar 2024

6/10 Okay

Giovania

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
we spent one night. The carpets are terrible, the furniture old, the sofa bed unusable because the springs were coming out of the mattress and there was the smell that came with it combined with the extreme smell of chlorine from the swimming pool which smelled all the way to the first floors.
Overnattede 1 nat i december 2023

10/10 Fremragende

Janet

Rejste med familie, Rejste med kæledyr
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful.
Overnattede 1 nat i februar 2024

10/10 Fremragende

jerry

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Luc

Rejste med familie
Synes godt om: Rengøring, service og personale
Very clean. Worn out carpets and surroundings. Good breakfast and dining room
Overnattede 1 nat i februar 2024

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

6/10 Okay

Debra

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Shawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024