Superior-suite - 2 dobbeltsenge | Allergivenligt sengetøj, pengeskab på værelset, strygejern/strygebræt
Tjek tilgængelighed

Anmeldelser af Reno Suites

2.5 out of 5
Reno Suites
175 E 2nd St, Reno, NV

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 980 af i alt 2427 anmeldelser" "
Bedømmelse på 8 − Udmærket. 760 af i alt 2427 anmeldelser" "
Bedømmelse på 6 − Okay. 349 af i alt 2427 anmeldelser" "
Bedømmelse på 4 − Dårligt. 159 af i alt 2427 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 179 af i alt 2427 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

6,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jaroslaw

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel clean
Overnattede 1 nat i november 2022
Svar fra Bob Daugherty, General Manager den 11. nov. 2022
Jaroslaw,Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is very friendly and a great location.Right next to the reverything was good
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Timur

Synes godt om: Rengøring, service og personale, faciliteter
Good
Overnattede 1 nat i maj 2024

10/10 Fremragende

Steven Taylor

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Ac didn't work well in the room and parking is about a block away in a garage. Rooms were decent. Beds were slightly uncomfortable/worn out.
Overnattede 3 nætter i maj 2024
Svar fra Kyla den 28. maj 2024
Steven, thank you for staying with us. We appreciate your feedback and will be addressing the A/C, parking, and bed situation.

6/10 Okay

Alice

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Limited facilities, not clear what to do about parking, but shabby and constant wiring noise during the night. Toilet seat also had dents in it.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Felicia

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found blood on the walls
Overnattede 1 nat i maj 2024
Svar fra Reno Suites den 28. maj 2024
Felicia, we notice you are currently staying with us. We will be in contact with you to fix this issue immediately.

10/10 Fremragende

Mia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel.
Overnattede 2 nætter i maj 2024
Svar fra Audrey den 27. maj 2024
Mia, thank you for staying with us. We appreciate your feedback!

10/10 Fremragende

Marianne

Synes godt om: Service og personale
Overnattede 2 nætter i maj 2024
Svar fra Kyla Alisna den 28. maj 2024
Marianne, thank you for staying with us. We appreciate your feedback!

10/10 Fremragende

Ahmad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great location, walk over from the Amtrak, stop by the river, grab some great coffee close by
Overnattede 4 nætter i maj 2024
Svar fra Virna den 27. maj 2024
We appreciate your feedback and thank you for staying with us!

10/10 Fremragende

JOSE

Rejste med familie
Synes godt om: Service og personale, faciliteter
Estando adentro del hotel es muy bonito. Pero afuera se ven mucha gente homeless, y los parqueaderos me parese que los carros no estan seguros..
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 26. maj 2024
Jose, thank you for staying with us. We appreciate your feedback and hope to have you stay with us when our parking garage is completed!

10/10 Fremragende

al

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Audrey den 27. maj 2024
We appreciate your feedback and thank you for staying with us!

6/10 Okay

Rudolph

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The plumbing was horrible! Toilet not flushing properly, very old furnishings, the furniture is left over from the old Harrah's Casino. Bill Harrah is turning over on his grave. The homelessness outside is very sad to see how frustrating to have main doors locked at night with so many shady people lurking outside. This place is turning into a dump!
Overnattede 6 nætter i maj 2024
Svar fra Virna den 27. maj 2024
I am sorry to hear about the challenging experience you had with the plumbing. If you informed the front desk about it, we have maintenance who would promptly fix the issue, or we could offer to move you to a different room. Our property is in the process of remodeling, and we are looking forward to the future developments of our rooms. Your feedback is valuable, and it's important for the management to be aware of these issues in order to improve the quality of the accommodation and ensure the safety and comfort of all guests.

4/10 Dårligt

louie

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 3 nætter i maj 2024
Svar fra Virna den 27. maj 2024
We appreciate your feedback and thank you for staying with us!

10/10 Fremragende

Dustin, Winnemucca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Despite the fair/low price you'll pay at this hotel, the rooms are quite comfortable and relaxing. The staff are always attentive to the needs of their quests. This is my go-to place to stay almost every time I visit Reno.
Overnattede 1 nat i januar 2024
Svar fra Kyla Alisna den 26. maj 2024
Dustin, thank you for staying with us. We appreciate your feedback and hope to see you again soon!

10/10 Fremragende

Jimmy

Very clean, in the middle of downtown close to everything.
Overnattede 1 nat i maj 2024
Svar fra Virna den 24. maj 2024
We appreciate your feedback and thank you for staying at Reno Suites!

8/10 Udmærket

Edmond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was nice overall
Overnattede 1 nat i maj 2024
Svar fra Audrey den 22. maj 2024
Thank you for staying with us , we appreciate your feedback!

10/10 Fremragende

Lance

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 20. maj 2024
Lance, thank you for staying with us. We appreciate your feedback!

4/10 Dårligt

Laycie

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
No interaction with the customer. Just checked in and not very friendly
Overnattede 2 nætter i april 2024
Svar fra Kyla Alisna den 20. maj 2024
Laycie, thank you for staying with us. We apologize that you were treated poorly during your check in process and will be addressing this with the agent that checked you in.

10/10 Fremragende

Cindy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk worker who checked us in was extremely professional and pleasing to deal with. I would recommend this property to others.
Overnattede 2 nætter i maj 2024
Svar fra Kyla Alisna den 20. maj 2024
Cindy, thank you for staying with us. We appreciate your awesome feedback!

6/10 Okay

William D.

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Poor shower. Ice machine on our floor not working. Air conditioning only on one side of room. Need more plugs that are unused. Need shampoo, conditioner, lotion, and at least more than one small soap at the sink.
Overnattede 2 nætter i maj 2024
Svar fra Kyla Alisna den 20. maj 2024
William, thank you for staying with us. We appreciate your feedback and will be addressing these issues during our renovation.

8/10 Udmærket

Eva L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Kyla Alisna den 20. maj 2024
Eva, thank you for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

John

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 20. maj 2024
John, thank you for staying with us. Please let us know how we can improve future stays!

10/10 Fremragende

Raylyn

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
What can you expect from downtown. Homeless all over the place. Parking was not convenient had to walk to park in the garage an easy 5 min walk .
Overnattede 3 nætter i maj 2024
Svar fra Kyla Alisna den 19. maj 2024
Raylyn, thank you for staying with us. We appreciate your feedback and apologize for the inconvenient parking situation. We are currently undergoing renovations with our own parking garage.

10/10 Fremragende

Michael, Bacliff

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location and value
Overnattede 1 nat i maj 2024
Svar fra Audrey den 17. maj 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Fremragende

Carlos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buena experiencia y estadía
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 16. maj 2024
Carlos, thank you for staying with us. We appreciate your feedback!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding check in and customer service from friendly staff. They remember their customers well! Professional and reliable. I stay st Reno Suites when I visit Reno.
Overnattede 3 nætter i maj 2024
Svar fra Kyla Alisna den 15. maj 2024
Michael, thank you for the great review! It was a pleasure having you stay with us again!

10/10 Fremragende

Jeisy Yanely Cambar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the clean rooms and the view.
Overnattede 3 nætter i maj 2024
Svar fra Kyla Alisna den 13. maj 2024
Jeisy, thank you for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

Craig

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air conditioner did not work.
Overnattede 2 nætter i januar 2024
Svar fra Kyla Alisna den 13. maj 2024
Craig, thank you for staying with us. We appreciate your feedback and will be addressing the air conditioner issue in the room you stayed in.

4/10 Dårligt

Lydell

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Carpets stained. Air conditioning did not work. Tv didn’t work. Provided coffee but no cups. Very run down building. I would not stay here again.
Overnattede 3 nætter i maj 2024
Svar fra Kyla Alisna den 13. maj 2024
Lydell, we apologize you were unhappy with your stay. We are currently in the process of renovating and we will be addressing your concerns.

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed at this property for 2 nights and really enjoyed it. Convenient location downtown, close to casinos and other attractions. Very well appointed rooms with good security. As well they do not charge resort fees which is a big bonus!! Stay here and you will not be disappointed.
Overnattede 2 nætter i april 2024
Svar fra Virna den 12. maj 2024
We are delighted that you enjoyed your stay with us and look forward to hosting you again. We appreciate your feedback!

8/10 Udmærket

lisa

Rejste med familie
Synes godt om: Service og personale
an older property in the older part of down town. Several homeless on the street. the room was good, the carpets had burn marks, but the beds were soft and clean. good water pressure in the shower. We were on the 17th floor with good views.
Overnattede 1 nat i maj 2024
Svar fra Virna den 11. maj 2024
We appreciate your feedback and thank you for staying with us!

8/10 Udmærket

Dana

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i marts 2024
Svar fra Virna den 12. maj 2024
We appreciate your feedback and thank you for staying with us!

10/10 Fremragende

Miss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Virna den 12. maj 2024
We appreciate your feedback and thank you for staying with us!

8/10 Udmærket

Sheldon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 11. maj 2024
Sheldon, thank you for staying with us. We appreciate your feedback!

10/10 Fremragende

Meghan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Virna den 12. maj 2024
We appreciate your feedback and thank you for staying with us!

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Virna den 11. maj 2024
We appreciate your feedback and thank you for staying with us!

10/10 Fremragende

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 11. maj 2024
Nick, thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

Neida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Kyla Alisna den 11. maj 2024
Neida, thank you for staying with us. We appreciate your feedback!

6/10 Okay

Stanley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Parking was around the block
Overnattede 2 nætter i april 2024
Svar fra Virna den 10. maj 2024
We appreciate your feedback and thank you for staying with us!

8/10 Udmærket

Rail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking is not easy, rooms are good
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 9. maj 2024
Rail, thank you for staying with us. We appreciate your feedback and will be addressing your concerns regarding our parking situation.

8/10 Udmærket

Jacqui

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Virna den 10. maj 2024
We appreciate your feedback and thank you for staying with us!

8/10 Udmærket

Chinh

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Virna den 10. maj 2024
We appreciate your feedback and thank you for staying with us!

8/10 Udmærket

mai

Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 26. maj 2024
Mai, thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

Liangui

Rejste med familie
Synes ikke om: Rengøring, faciliteter
I stayed for 3 nights. The room itself is very clean and is very quiet. Except providing one conditioned shampoo and one bar soap upon arriving, no amenities and no house keeping at all for all 3 days. bed, bathroom and trash stayed the way you left all three days . Key card were not working all 3 days. Need go back to front desk re-key each time. But for the price, I don’t mind. For me , cleanness and quiet is most important. I will book again next time when I’m in Reno.
Svar fra Kyla Alisna den 7. maj 2024
Liangui, thank you for staying with us! We appreciate your feedback and will be addressing your concerns.

4/10 Dårligt

Maria

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very old property. The carpet is old and has a musty smell to it. The shower/tub has stains. Even if it’s been cleaned, it doesn’t smell or look like it because it’s very old. The furniture is also very outdated and bed is lumpy and uncomfortable. Needs a good renovation and refurbished to at least make customers feel like they are in a clean and sanitary environment.
Overnattede 3 nætter i april 2024
Svar fra Kyla Alisna den 7. maj 2024
Maria, thank you for staying with us. We appreciate your feedback and will be addressing your concerns. We are currently undergoing renovations.

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale
Solo fue el inconveniente de los estacionamientos que estaban algo retirados al hotel.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 7. maj 2024
Gracias por quardarte con nosotoros y por su comentarios!

10/10 Fremragende

Juan

Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 26. maj 2024
Juan, thank you for staying with us. We appreciate your feedback!

10/10 Fremragende

Ashley

Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 26. maj 2024
Ashley, thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

david

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 1 nat i maj 2024
Svar fra Kyla Alisna den 4. maj 2024
David, thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

david

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024