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Anmeldelser af La Quinta Inn & Suites by Wyndham Rapid City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rapid City
1416 North Elk Vale Road, Rapid City, SD

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 536 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 245 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 120 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 58 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 48 af i alt 1007 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Caryn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was clean, everything smelled fresh. It was just what we were looking for.
Overnattede 1 nat i maj 2024
Svar fra Carlos - AGM den 11. maj 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

8/10 Udmærket

Darrel

Rejste med partner
Synes godt om: Rengøring, faciliteter
The people in the room above us were very noisy they did not quiet down until around midnight it sounded like they were running in the room
Overnattede 2 nætter i maj 2024
Svar fra Carlos - AGM den 11. maj 2024
We are so sorry that you had kids running all night. We try to keep them quiet.

10/10 Fremragende

kristine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Carlos - AGM den 11. maj 2024
Thank you for the score!

8/10 Udmærket

Andréanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stop!
Overnattede 1 nat i maj 2024
Svar fra Carlos - AGM den 11. maj 2024
Thank you for the feedback!

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All around nice.
Overnattede 1 nat i maj 2024
Svar fra Marina M den 6. maj 2024
We are glad you enjoyed your stay with us! Hope you have safe travels to your destination.

8/10 Udmærket

Brandy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Marina M den 6. maj 2024
We are glad you enjoyed your stay with us! Hope to see you again. Safe travels!

8/10 Udmærket

Douglas, Mosinee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Marina M den 5. maj 2024
Thank you for the great review! We look forward to having you stay with us again in the future. Safe travels!

10/10 Fremragende

Erica

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Doing a cross country trip. This facility was wonderful! The staff was very friendly! There is a big waterpark attached but we did not use it.
Overnattede 1 nat i april 2024
Svar fra Carlos - AGM den 3. maj 2024
Thank you fso much for the amazing feedback and review. We are thrilled that you enjoyed your recent stay with us. We look forward to your next trip to South Dakota!

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Carlos - AGM den 3. maj 2024
Thank you for the feedback!

6/10 Okay

Amy, Casper

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I like the price. Checkin was easy. I was overcharged and didn't realize it until 2 days after my stay. I have sent the property 2 messages and have not heard back from them. I'm very disappointed about this.
Overnattede 1 nat i april 2024
Svar fra Marina M den 1. maj 2024
Hello! We have issued the 25 refund for your pet. We sincerely apologize about the delay in response and the inconvenience. You should see that refund within 3-5 business days as it was processed on 4/28 from our system. Thank you for reaching out to us. We hope to see you again!

6/10 Okay

LeAnn

Rejste med familie, Rejste med partner
Pool area was closed very early.
Overnattede 1 nat i april 2024
Svar fra Marina M den 1. maj 2024
We do apologize that the pool closed early during your stay. We hope you will give us another chance and that the weather will cooperate during your stay enabling us to keep it open until its normal designated closing time of 9pm. Safe travels!

10/10 Fremragende

Todd

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was nice and breakfast was good as well. Lots of kids for Saturday night birthday parties but room was quiet so we all slept well! Thank you!
Overnattede 1 nat i april 2024
Svar fra Marina M den 1. maj 2024
We are delighted you enjoyed your stay! We hope to see you again and wish you safe travels to your destination!

6/10 Okay

Kelly, Watertown

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Short in the light fixtures only one worked in the room. Shower in evening was cold hair on back of bathroom door pool is disgusting and not clean
Overnattede 2 nætter i april 2024
Svar fra Marina M den 1. maj 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. Our guests' comfort is at the forefront of our practices, and I sincerely apologize if we fell short of our valued guests’ expectations. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short.We hope you have safe travels to your destination!

10/10 Fremragende

Lisa

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Marina M den 1. maj 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 Fremragende

Ronald

Rejste med partner, Rejste med kæledyr
Synes godt om: Overnatningsstedets tilstand og faciliteter
Every nice I give a high grade. Will stay here again
Overnattede 1 nat i april 2024
Svar fra Carlos - AGM den 25. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.

10/10 Fremragende

Fred

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
Overnattede 1 nat i april 2024
Svar fra Marina den 23. apr. 2024
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.

10/10 Fremragende

Harry, Huntington Beach

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was convenient as it was close to the highway and shopping malls.
Overnattede 3 nætter i april 2024
Svar fra Carlos - AGM den 18. apr. 2024
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.

6/10 Okay

Jena

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
Overnattede 2 nætter i april 2024
Svar fra Marina Mikkelsen den 18. apr. 2024
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.

10/10 Fremragende

Jessica

Overnattede 1 nat i april 2024
Svar fra Carlos - AGM den 3. maj 2024
Thank you for the review!

6/10 Okay

H. Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
Overnattede 1 nat i april 2024
Svar fra Marina den 6. apr. 2024
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!

10/10 Fremragende

Gerd

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice big room
Overnattede 1 nat i april 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Fremragende

Rocky

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
Overnattede 3 nætter i marts 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 Udmærket

Neil

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Very noisy and associated restaurant Sliders very expensive and just ok
Overnattede 1 nat i april 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Fremragende

Angela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love staying here, the kids would move in if they could!
Overnattede 2 nætter i marts 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Fremragende

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean with friendly staff and nice amenities
Overnattede 2 nætter i marts 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Fremragende

Savannah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked we had fun as a family hopefully visit again soon
Overnattede 1 nat i marts 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Fremragende

Susana, Rapid City

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Carlos den 5. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Fremragende

Christine A

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
Overnattede 1 nat i marts 2024
Svar fra Carlos den 31. mar. 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 Fremragende

Clifford

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Carlos den 31. mar. 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 Fremragende

Lluvia

Rejste med familie og småbørn
The lady that checked us in was very nice.
Overnattede 1 nat i marts 2024
Svar fra Marina M den 29. mar. 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

6/10 Okay

Stephanie

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The rooms were so affordable but definitely used and abused- our couch had rips and stains in it. The carpet was kinda gross. The bed was clean and the bathroom was incredible with great dove products. The breakfast was very average and very full of people. The pools and witiki staff were beyond kind and so patient. They’re definitely understaffed and overworked . The pool areas were kinda gross and run down with hair and napkins all soggy and wet on the floors, some of the walking areas had the foam missing or chipped and the lines were often 5-15 mins wait to ride a tube slide after 11am … The arcade was mostly working just a typical arcade of chaos and kids. Very affordable and people friendly- just not high end by any means .
Overnattede 2 nætter i marts 2024
Svar fra Marina M den 29. mar. 2024
On behalf of the entire staff at LaQuinta, I want to thank you for taking the time to fill out our online survey. We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. In response to your survey, our maintenance department has been sent to the room to go over any maintenance issues and make the necessary repairs. It would be our pleasure to have you stay with us again and we wish you the safest of travels.

8/10 Udmærket

Todd

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay
Overnattede 2 nætter i marts 2024
Svar fra Marina M den 29. mar. 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 Fremragende

Jasmin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel especially the water park is the best my kids love it
Overnattede 2 nætter i januar 2024
Svar fra Marina M den 29. mar. 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

8/10 Udmærket

Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i marts 2024
Svar fra Marina M den 29. mar. 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

8/10 Udmærket

duane

Overnattede 1 nat i marts 2024
Svar fra Marina den 7. apr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 Udmærket

Justin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Carlos den 16. mar. 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!

10/10 Fremragende

Allyson

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Carlos den 16. mar. 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!

6/10 Okay

Kirsti

Rejste med familie
Synes godt om: Service og personale, faciliteter
The breakfast was good, staff was accommodating and the beds were comfy.
Overnattede 3 nætter i marts 2024
Svar fra Carlos den 11. mar. 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

8/10 Udmærket

sarah

Synes godt om: Service og personale
Overnattede 2 nætter i marts 2024
Svar fra Carlos den 11. mar. 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

10/10 Fremragende

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great
Overnattede 2 nætter i marts 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 Fremragende

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent place! Beautiful rooms! Staff nice!
Overnattede 1 nat i marts 2024
Svar fra Marina Mikkelsen den 7. mar. 2024
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 Fremragende

Theresa

Rejste med familie
Very clean property and very friendly staff.
Overnattede 1 nat i marts 2024
Svar fra Marina Mikkelsen den 7. mar. 2024
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 Fremragende

Charlee

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It was good
Overnattede 1 nat i februar 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 Udmærket

Angie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for the gymnastics competition we were in town for. Walking distance to restaurants, as well as a restaurant right in the hotel which was great while our daughters were enjoying the water park. This hotel is connected to the water park.
Overnattede 2 nætter i februar 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 Fremragende

Charlee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff seemed pretty nice
Overnattede 1 nat i februar 2024
Svar fra Carlos den 9. mar. 2024
Thank you for the feedback and review, we are thrilled you enjoyed your stay with us, and we look forward to your return. Safe Travels!

10/10 Fremragende

Connor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 Udmærket

scott

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good customer service
Overnattede 1 nat i februar 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 Fremragende

James R

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and comfortable and the staff was friendly
Overnattede 1 nat i februar 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

6/10 Okay

Jennifer

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient with the water slide right there
Overnattede 2 nætter i februar 2024
Svar fra Carlos den 8. mar. 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

4/10 Dårligt

Craig

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Room was clean and I like how the accommodate pets, but front desk lady was rude as she booked me for a double queen while I book for a king. I asked for my original room as she stated they were booked and there was nothing she do to contact Expedia. Which I did because I paid a little more for the king, and he was able to get me the room I paid for.
Overnattede 1 nat i februar 2024
Svar fra Carlos den 8. mar. 2024
We are so sorry for the issues you had whilst with us, If you return, please let me know so that I can make sure that your next stay is perfect!