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Anmeldelser af Legendary Hotel Hella

2.5 out of 5
Legendary Hotel Hella
Thrudvangur 6, Rangárþing ytra, South Iceland

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 68 af i alt 255 anmeldelser" "
Bedømmelse på 8 − Udmærket. 116 af i alt 255 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 255 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 255 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 255 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020

6/10 Okay

Asta

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juni 2019

10/10 Fremragende

Svend, Odense

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A clean room and great breakfast.
Very clean room with a comfy bed. The breakfast was great with a lot to chose from. The only down side was the location in an industrial area, but I was very happy with my stay.
Overnattede 1 nat i juni 2019

8/10 Udmærket

Lise Bjerg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kedeligt brød men god frugt
Morgenmaden er lidt kedelig, især fordi brødet er standard toastbrød. Men der er dejligt meget frugt og selvfølgelig skyr.
Overnattede 2 nætter i maj 2017

6/10 Okay

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room had "view to the garden". There is no garden only an industrial area. Clean hotel. Great breakfast.

2/10 Forfærdeligt

anat

Overnattede 3 nætter i september 2023

6/10 Okay

Carl

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Property was very outdated and carpets in hallway were stained & filthy, also kitchen was way under staffed, only 1 women trying to keep up entire dinning area by herself. This for the 3 nights I spent there.
Overnattede 3 nætter i september 2023

2/10 Forfærdeligt

Laura

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

shira

Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Ondrej

Overnattede 1 nat i september 2023

10/10 Fremragende

Lance

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Lei

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is showing the wrong room pictures and description under the Family suits. The description and the pictures said “ separate bedroom, one living room’, actually they put all three beds in one room and the young reception person told me that he doesn’t know why the management put different room picture to make like one suit. It’s dishonest and cheating. He also doesn’t provide any manger or boss contact info, just said the boss will be back in 2 months. Very poor experience.

2/10 Forfærdeligt

Stephen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No rooms available
Booked my room in April 2023 for a one night stay in august. When I arrived I was told that there was no room available and that they had a “cabin” I could stay in with my wife. The cabin had a pallet for a front step a painted cement floor with 3 fold out beds and a dank odor. I told them That I would make other arrangements and left. Still awaiting a refund.
Front step
This was to be my room since the hotel was filled
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Erika

Rejste med familie
This hotel canceled on us the day we were supposed to check-in. Quite a frustrating experience coming off a five hour hike to find that we no longer had a place to stay for the evening. While Expedia customer service was able to help us find new accommodations, the only available property was a glamping resort nearby. And, while we were thankful to have something, this was quite a frustrating inconvenience for our trip. Additionally when we had told a few locals about our experience, they had mentioned that they have heard of similar experiences with Hotel Hella. All-in-all 0/5 stars. Stay away from this place.
Overnattede 4 nætter i august 2023

4/10 Dårligt

Emma

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Very disappointed with our stay, various problems which I shall list. Firstly the rooms are very dated from 70's unlike their revamped foyer and not at all soundproofed you can hear people walking around and talking. Immediately told only the foyer TV worked none of the room ones worked apparently. Our window did not close, noisy playground nearby and a car alarm kept going off at 5am one morning right outside. First night fire alarm went off at 11.30pm and no staff on site to sort out, also an annoying white flashing ceiling smoke alarm so had to wear eyemask to sleep. The light switches are linked to the plug sockets on one side of the room so my phone did not charge overnight which was pretty irritating. Shower cubicle very small with no cover over drain so was terrified of dropping items. No bathmat provided so used hand towels that they took away and didn't replace. On our three night stay the breakfasts just got worse and worse. No vegan dairy alternatives, and no teabags! Only coffee, awful herbal fruit tea and very watered down orange juice. Rubbery cold crepes if you were lucky to get there at the right time. Lukewarm meats and sliced cheese or toast and melon slices that's about it. The only good points were beds were comfy and hot water for shower plentiful, I would not recommend this place, our honeymoon did not feel special and I found the lack of even having teabags really very poor.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sehr gute Übernachtung in Hella
Schönes, sauberes & gepflegtes Hotel. Sehr gutes Frühstück und eigenes Bad am Zimmer - in Island nicht selbstverständlich. Zimmer waren auch sehr sauber und ruhig - Hella als Ort ist winzig. Das personal war sehr freundlich und ehrlich (Handy vergessen gehabt..) Wir haben zwei Nächte im Hotel verbracht und würden definitiv wieder kommen.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Søren

Overnattede 1 nat i juli 2023

8/10 Udmærket

SURYANARAYANA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good area
Overnattede 1 nat i juli 2023

6/10 Okay

John

Synes godt om: Rengøring
.
Overnattede 4 nætter i juli 2023

6/10 Okay

Joel

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
The staff was very nice and helpful. The building itself is older and needs some maintenance. A few things from our room, 1) the blackout curtains didn't cover the whole window which makes it difficult to sleep during the Icelandic summers - you will need a eye mask, 2) Our shower knob was broken off but it still worked, 3) smoke detector had tape over in a few places and 4) our sheets had some type of orange/brown stain on them.
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Chongan

Synes ikke om: Rengøring, service og personale
Avoid this as much as you can!!! Their reservation system is a MESS!!!! They evicted us because they don’t have room available, and ask us to call Expedia at their lobby. Like this is non of their business :) Expedia customer service not able to reach out to them and we have to KINDLY ASK for them to pick up the phone (avoid the time when they are getting tip from another customer) :) Yes, they blamed us for ask them to pick us the phone when they are checking out another customer. So far the WORSE hotel experience ever!!! They want us to deal with all the situations and to appreciate everything they do for us. If you book the room when they have available, you are their god. If you got unlucky when they are not available, them you are a bug.
Overnattede 1 nat i juli 2023
Svar fra Legendary Team den 5. jul. 2023
Chongan did not stay with us and managed to book very last minute (already after the check-in time), by mistake. Expedia was informed that this reservation must be cancelled, and it was cancelled. Still this person decided to write many reviews everywhere that our service is bad.

10/10 Fremragende

Auður Jóney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mjög gott
Þetta var mjög þæginlegt og cosy hótel, við vorum mjög ánægð
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Michael

Rejste med partner
Synes ikke om: Service og personale
I was asked by Expedia to comment on how the check process went. Well, there was no check-in, at all. Although we paid the room in advance through Expedia, upon arrival the receptionist told us the hotel was fully booked and our booking was confirmed only "due to an error in the hotel's system". They had us wait for about 45 minutes to see whether there was no cancellation on a room (we were offered coffee and tea as consolation) and then we were asked to look for another accommodation. This all happened late in the day, at about 9:00 pm! Luckily we managed to find another place to spend the night. We are now hoping for a speedy return of our money.
Overnattede 1 nat i juni 2023

6/10 Okay

Philip

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is tired. Better accommodation across the road and it’s cheaper too. Which we had booked there
Overnattede 1 nat i juni 2023

8/10 Udmærket

Sydney

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023

10/10 Fremragende

Lei

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2023

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place.
Nice room clean, tidy and comfortable. Good breakfast and reasonably priced
Overnattede 1 nat i maj 2023

6/10 Okay

Jonna

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The property was old and things were broken. Walls were full of holes and you could see where previous furniture had been.
Overnattede 1 nat i marts 2023

6/10 Okay

Flaminia

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Nel complesso ok anche se la struttura da fuori sempre abbandonata. Assolutamente da rifare la facciata. Lato positivo staff gentile e disponibile

8/10 Udmærket

Róbert Karl

Overnattede 2 nætter i marts 2023

6/10 Okay

Georgene

Synes godt om: Rengøring, værelsets komfort
Clean but nothing special
Little hotel in a tiny town. It was kind of deserted and the on-site restaurant was closed so needed to go across the street for an average dinner. Hotel clean but small rooms and tiny bath. Breakfast was so so. Staff was friendly when you saw them, but overall a very average experience.
Overnattede 1 nat i oktober 2022

6/10 Okay

Abdul Hamid

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022

8/10 Udmærket

Monique

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms nice, but hallway carpet needs to be replaced. Smelled a bit funny, but rooms didn’t and were spacious.
Overnattede 2 nætter i september 2022

10/10 Fremragende

Tin Chia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2022

8/10 Udmærket

Liora

Overnattede 3 nætter i september 2022

8/10 Udmærket

Garima

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
We received a fantastic room, so overall happy with this hotel. Room size was very large.
Overnattede 1 nat i august 2022

10/10 Fremragende

Arnaldo

Overnattede 2 nætter i august 2022

4/10 Dårligt

Wei

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property is more like guesthouse, not really a hotel even it has quite number of rooms. It is much over priced compared with Stracta Hotel cross Route 1. It’s mattresses were in very poor condition and soft.
Overnattede 2 nætter i august 2022

6/10 Okay

Istvan, morton grove

Rejste med familie
Synes godt om: Rengøring, service og personale
The room has no microwave and refrigerator but the breakfast is good
Overnattede 1 nat i august 2022

10/10 Fremragende

Cláudia

Overnattede 1 nat i august 2022

8/10 Udmærket

Heini

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
all works good
Overnattede 1 nat i august 2022

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022

10/10 Fremragende

Rose Mary

Overnattede 1 nat i august 2022

6/10 Okay

allan

Overnattede 1 nat i august 2022

8/10 Udmærket

David Tak

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022

6/10 Okay

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The location was convenient for southern Iceland. The staff was very friendly. There's gas, groceries and a bakery within walking distance.
Overnattede 4 nætter i juli 2022

8/10 Udmærket

Donald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place. Immediate area was just okay.
Overnattede 1 nat i juli 2022

8/10 Udmærket

Lorena Perea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La habitación que nos dieron para 4 estuvo enorme y muy acogedora, el baño no me gusto por que se salía el agua por todas partes, desayuno muy bueno
Overnattede 1 nat i juli 2022

8/10 Udmærket

Eric

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, friendly staff. Good breakfast buffet
Overnattede 5 nætter i juli 2022

10/10 Fremragende

Neil

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The highlight was the friendliness and helpfulness of the staff. They were just wonderful.
Overnattede 3 nætter i juli 2022