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Anmeldelser af Innata Patagonia Casa Hostal

3.5 out of 5
Innata Patagonia Casa Hostal
Hernando de Magallanes 631, Punta Arenas, Magallanes y antartica chilena

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 50 af i alt 73 anmeldelser" "
Bedømmelse på 8 − Udmærket. 19 af i alt 73 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 73 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 73 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 73 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Réjean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We liked it a lot, even though our stay wasn't long.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Sergio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good price / quality rate
Clean, installations in good shape, good bed, good & clean sheets and pillows
Overnattede 1 nat i februar 2024

10/10 Fremragende

Ted

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable, short walk to Bus Sur, and very friendly and helpful staff.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Kyujung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
추천추천
아주 친절해서 즐겁게 여행했습니다
Overnattede 2 nætter i januar 2024

10/10 Fremragende

YUNA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Kind stuff, clean hotel, an excellent restaurant nearby.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Anton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente!
Excelente atención, los desayunos increíbles y las piezas son como un mini depto!
Overnattede 2 nætter i december 2023

10/10 Fremragende

Dean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have been travelling around South America for around 5 weeks and this is by far my most favourite place of the entire trip. The hosts were both really lovely and clearly wanted you to enjoy your stay here. The room was very clean, the bed was super comfy and the internet was great. The breakfast was a wonderful start to my morning and something I really appreciated. There was a supermarket across the way if you needed to pick anything up and lots of places to eat within walking distance. I actually left something behind when checking out and did not realise until around 8 hours later, I messaged the host and still had my item, I was not due back until a few weeks later and the host kept my item ready for me to reclaim. I have my item back and couldn't be happier! I would recommend to stay here! If I ever come back this is the only place I will be staying.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Daniel, Pittsburgh

Overnattede 3 nætter i december 2023

10/10 Fremragende

Toni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was clean and cozy and the manager and helper were kind and friendly and helpful. I actually liked it better than the big fancy hotel our Antarctica group had booked. It is just more relaxed and homey!
Overnattede 2 nætter i december 2023

10/10 Fremragende

ANNE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hosts and the property were remarkable. The rooms were clean, comfortable and well equipped. Our tasty breakfasts were prepared with great care and hospitality. We are so grateful that we are returning there after our trek in Torres del Paine National w
Overnattede 3 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Greg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Shane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff here were all absolutely amazing. They were helpful with taxis, provided a box lunch when we were going on an excursion and going to miss breakfast, and we felt so welcome the entire time. 10/10, would stay here again!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

hector

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is now my favorite place to stay while in punta areanas
Overnattede 1 nat i september 2023

10/10 Fremragende

hector

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brian was very helpful upon arrival and offered great recommendations to the arera . I had a lovely time at this property
Overnattede 2 nætter i august 2023

10/10 Fremragende

Sophie

Overnattede 1 nat i januar 2023

10/10 Fremragende

Yuhua

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you Brian, Juan and the real boss of the hostal (aka, Juan's wife) for your hospitality and thoughtfulness! We had a great stay. If we would ever come to visit the area again, we would definitely stay with you again
Overnattede 1 nat i april 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Home sweet hostel
Overnattede 1 nat i april 2023

10/10 Fremragende

Sean

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would stay here again.
Great breakfast! Hotel was excellent.
Overnattede 1 nat i april 2023

10/10 Fremragende

Jesse

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great check-in experience, friendly, safe, comfortable bed, great value
Overnattede 1 nat i april 2023

10/10 Fremragende

Charlotte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cozy place to stay. Good value. Very friendly staff. Convenient location in town.
Overnattede 1 nat i februar 2023

10/10 Fremragende

Eric

Overnattede 2 nætter i marts 2023

8/10 Udmærket

robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Helpful staff
Overnattede 1 nat i marts 2023

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place and staff were remarkably pleasant and super helpful when answering questions.
Overnattede 1 nat i marts 2023

10/10 Fremragende

Kristina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t be fooled by the name this place is more like a BnB than a hostel. Private rooms and bathrooms. Beds are cozy and rooms are warm when it’s cold out). Water pressure is great. Staff is super friendly and all English speaking. Location is right in town near sites and bus depots. Guests will get a hot breakfast. Highly recommend.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great breakfast, hospitality and clean
Great stay! Place was clean and cozy. Breakfast was amazing! Owner communicated in advance to ensure we would have a good checkin and stayed up late to let us in. Would stay again.
Overnattede 1 nat i december 2022

10/10 Fremragende

Cortney

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff. So helpful and responsive. WhatsApp was so helpful chatting with staff. They were able to help us with check-ins, taxes, buses, etc. They were just so accommodating and kind.

8/10 Udmærket

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice little gem in town
Great little place close to everything in Punta Arenas! Family run hostal and everyone was so nice.
Overnattede 1 nat i november 2022

10/10 Fremragende

Katelyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thoroughly enjoyed our stay! The staff were very friendly and accommodating and gave great recommendations for restaurants nearby!

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Disappointing
I was really looking forward to staying here but was left disappointed. The common areas are lovely. The views are beautiful and location is great. I found the beds to be not too comfortable. There’s a little notice in the bathroom that if you take any of the little shampoo bottles they charge you $100usd. The products are nicer in the spa so we mostly showered there. Food was overall ok with some things being quite decent and some of it just being bad. My biggest complaint about this stay was the service. They were slow and quite inattentive. We’d be sitting at dinner 20 minutes on more than one occasion still trying to wave someone down to get service. Yes they are busy but even at the end when the entire room cleared out it was just as bad. On night two two of 6 people got their meals while everyone else got appetizers and no one else received their food for 20-30 minutes. On another occasion we’d be trying to order and the server would keep trying to leave before everyone placed their order. Every meal the service was problematically bad. The one thing I was looking forward to the most was a massage after my hike. I paid for a 90 minute massage which was $162. They started late and ended early cheating me out of more than 10 minutes of massage time. The actual massage was the worst I’ve had in my life and was not something I could have even classified as a massage. By the time it was over it left me feeling taken advantage of stressed out and angry.
Overnattede 1 nat i oktober 2022
Svar fra Hostal Innata Patagonia den 31. okt. 2022
I am very sorry, but its there a mistake about the place, we are Hostal Innata Patagonia in Punta Arenas, we not offer dinner and spa service, but your comment doest help us, i am try to comunicate to Expedia to fix this.

10/10 Fremragende

Kailie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super cosy. Very comfortable room and bathroom. Owner is very nice. The breakfast was very tasty.
Overnattede 1 nat i august 2022

10/10 Fremragende

Amar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a great experience here. We were only staying for one night but it was a pleasure. It’s a family owned business and they treat you like family. We had a very complicated shuttle to organize in our next city we were travelling to and couldn’t seem to find anyone to pick us up from the airport. The hotel owners went out of their way to call contacts they knew there and they arranged everything for us and it worked out perfectly. They are the kind of people you feel lucky to meet while travelling and I would stay there anytime I am in punta arenas!
Overnattede 1 nat i januar 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hostal se encuentra céntrico, el hostal es atendido por su dueño, persona muy amable y con amplios conocimientos de la ciudad y sus actividades. Super recomendable!
Overnattede 3 nætter i februar 2021
Svar fra Juan Patricio den 22. feb. 2021
fue un gusto poder conocerte Willmer, y un placer el poder ayudarte, esperando que en un futuro , cuando todo este abierto, puedas ver en vivo pinguinos, todo es posible, un abrazo

10/10 Fremragende

Gonzalo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente lugar para dormir
Excelente lugar para descansar, muy limpio y acogedor, podría mejorar la aislación, el ruido de los autos es fuerte de afuera, especialmente los vehículos sin silenciador.
Overnattede 1 nat i marts 2020

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly place
A small and pleasant place in a convenient location. The breakfast was very good but the best thing was the pleasant staff who spoke good English and were very helpful and friendly. Did need to carry bags up and down stairs but the staff are happy to help.
Overnattede 1 nat i februar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful people. Great location. Very safe. Cozy and comfortable. Rooms nicely decorated.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Very helpful and personable owner and staff. Seems to attract friendly travelers
Overnattede 2 nætter i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central. Friendly staff, and a great breakfast with home made jam and pancakes! Room was spacious for just 2 people.
Overnattede 2 nætter i januar 2020

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schöne Zimmer und extrem freundliche Aufnahme. Zentral gelegen.
Overnattede 1 nat i januar 2020
Svar fra Jp den 7. jan. 2020
thanks for the reply , so kinds equipo Innata Patagonia

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2019
Svar fra Jp den 7. jan. 2020
thanks

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service in a cozy, conveniently located B&B
Great service. Convenient location. Very cozy, especially when the wind is howling in Punta Arenas. We were able to leave small bags with Innata while doing multi-day treks in the area, which was very helpful. Excellent breakfast.
Overnattede 1 nat i december 2019
Svar fra Jp den 7. jan. 2020
Thanks for your reply have a beautiful Day equipo Innata Patagonia

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived after a 12hour bus journey. Check in process was incredibly slow. The man welcoming us was very friendly but seemed a bit disorganised. We had emailed prior to arrival about day trips the following 2 days. Also seemed a bit unclear about the details on these. Ultimately it seemed reservations had been made but we still had to get to the ticket office to book/pay anyway. Room itself was ok. We were in a separate building on the back. It was quite noisy. Could hear other guests on stairs / in kitchen area. But bed was comfortable and managed to sleep ok. Breakfast starts at 7. We stayed 3 nights and didn’t manage to get the full breakfast any morning as all trips left before 7. I suspect most tourists to punta arenas are planning early day trips - it’s a shame there is no room to move the breakfast time when aware most guests are leaving early. Ie 6am would be a good time. They do leave out some cereals and breads for self service style breakfast but these had been used up most mornings. As everyone seemed to be leaving before the 7am official breakfast start time. There is not a staff member present 24hours a day. It’s an ok place to stay. Perhaps not worth the price. Especially if you are planning day trips and would miss a cooked breakfast. Easy fixes for me would be to bring forward breakfast time to 6 and to have reservation printouts ready for guest arrivals.
Overnattede 3 nætter i november 2019
Svar fra Jp den 7. jan. 2020
thanks for your reply, your comment are very important for us, we try to grow up and find the pulse of our guest . equipo Innata Patagonia

8/10 Udmærket

dorit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very helpfull host. Good service.
Overnattede 1 nat i november 2019
Svar fra Jp den 7. jan. 2020
thanks for your reply best regards Innata Patagonia