This was unfortunately a one and done for me. The property was beautiful. The rooms were OK even with the VIP, was not impressed. I had such high hopes for this property, but it just seems like they fell short in every angle. We made dinner reservations and according to the concierge, if children were 12 and under, they did not have to follow the dress code. We went to the Italian restaurant and checked in and they told us they could not serve us due to my son whom is 12 was not dress ed proper. Even after telling the woman he was 12 years old, she continued to refuse.After some time, they finally served us (now mind you, we were the only family inside the restaurant at thetime and by the time we left, there was only one other family inside). The next day I went back to the concierge who helped make dinner reservations for the week and again asked her about the rules for children and dress code. Again, she told me 12 years and younger did not have to follow the dress code. I then questioned her why my family and I were turned away the prior night due to my son not be dressed properly when he was 12. She then asked if he was tall. I said yes, but that has nothing to do with his age. She proceeded to tell me that’s why I was refused and I argued back that he cannot help his genetics. He’s 12! I was not impressed with the food at the resort. I actually lost weight during the week lol. No poolside food. The staff that did pool activities were engaging. Overall, look else where.
