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Anmeldelser af The Dean Hotel

3.5 out of 5
The Dean Hotel
122 Fountain Street, Providence, RI

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 515 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 289 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 109 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 64 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 1000 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

7,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Katrine Solvang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stilmæssigt lækkert hotel
Fantastisk dejligt hotel og super flot indretning.
Overnattede 1 nat i oktober 2018

10/10 Fremragende

Benjamin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and vibe…true boutique feel
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Lindsay

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter
I wish the property would have indicated how loud the surrounding area was at night. We did not sleep a wink. Additionally the coffee bar was not in service during the hours they said it would be. Lastly, the shower is uncannily small. I was surprised to see such a small shower in a spacious bathroom. Would not recommend.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Rebecca, Pomona

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice boutique hotel. Great area
Overnattede 1 nat i maj 2024

6/10 Okay

Kelly

I had to cancel my reservation, which I was able to do with the Dean hotel. They were extremely accommodating. However, when I tried to reach Expedia to do the same, I was put into an endless loop of customer service and was not able to make any change to my reservation. It was extremely frustrating, and I will not use Expedia again. Pro tip: go directly to the hotel and avoid the middleman.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Maria

Overnattede 2 nætter i april 2024

10/10 Fremragende

Carl, East Hartford

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the place it was my second time there and i will go back
Overnattede 1 nat i april 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you for taking the time to leave us this high score Carl. Thanks for choosing the Dean. Can't wait to have you back.

10/10 Fremragende

Juan Max

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service. Very friendly and attentive staff.
Overnattede 1 nat i maj 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you for taking the time to leave us this high score Juan. Thanks for choosing the Dean. Hope to see you again soon

4/10 Dårligt

Emily

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I rarely submit reviews. This "hotel" is slightly better than a hostel. Don't be fooled by the photos. The entrance has big steps and a heavy door that I had to navigate with a stroller and luggage. Luckily the guy checking in was kind enough to open the door for me as the hotel staff looked on. The elevator is a death trap and definitely illegal. The coffee shop wasn't open 2 out of 3 mornings (our stay was Wed-Sat). When I confronted the staff about it she became defensive and unprofessional. The restaurant is closed and the only drinks/snacks they offer are chips and boxed water). There is an ice machine but no ice buckets. The bathroom is fully tiled with a high gloss finish so the floors get dangerously slippery. Between the karaoke bar and thin walls it was extremely loud (coming from someone that lives on a commercial street in Brooklyn). Good location.
Overnattede 3 nætter i april 2024

6/10 Okay

vicky

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
thank you Vicky for taking the time to leave a review. Feel free to let us know what we can do to improve for you next trip. Thanks again for choosing the Dean.

4/10 Dårligt

Susan

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room smelled foul. I am not sure if it is the cleaning supplies used or air freshener , but it's really awful. I have the windows open and can barely stand it. In addition the room is so small that the door couldn't open all the way because it hit the furniture. My son's dorm room is larger. I love small Indy hotels and stay in them wherever I travel over the large chains but I would have been much more comfortable at the Marriott!
Overnattede 1 nat i april 2024

10/10 Fremragende

Mary Ann, Coatesville

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Trena

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very close to the Convention Center. Refreshing style compared to other hotels. Knowledgeable staff.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 30. apr. 2024
Thank you for your kind response Trena! We hope to host you here again in Providence soon!

8/10 Udmærket

Dongshin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The staff was really kind.
Overnattede 1 nat i april 2024

8/10 Udmærket

Cheryl

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were very clean. Cool funky hotel. Will definitely stay there again!
Overnattede 2 nætter i april 2024

6/10 Okay

James

It was not perfect but was okay.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Juan

Overnattede 1 nat i april 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you for taking the time to leave us this high score carl. Thanks for choosing the Dean.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Edward, Norristown

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The Dean is well rated by many travel mags but I wonder if any of them have started in the hotel. The front desk staff were efficient but far from friendly, almost like they forgot that they work at the front desk of a hotel. Not a smile or warm welcome from anyone. It was very odd actually. The room, I’m sure photographs very well but some things aren’t super functional. Location is great, in between Federal hill and the train station. And located steps from the LGBT bars.
Overnattede 1 nat i april 2024

4/10 Dårligt

Traci

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024

4/10 Dårligt

kathleen

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bar was the only good part. The room was beautiful - but not functional. Extremely uncomfortable furniture. The sheets were dirty and when the girl came to change them, not only did they not have the right size, she didn’t know how to make a bed. They ended up switching our room, this one didn’t have enough towels and no washcloths. The "bed" was a poorly made futon, not an actual mattress. The shower is so small I'm five feet tall and couldn't bend over to wash my legs. And it was noisy. All. Night. Long. We stayed two nights, didn't sleep for any of it. Do not recommend.
Overnattede 2 nætter i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Kethleen for taking the time to leave a review. I just want to go over some of the points you made. You made us aware of the stained sheets which I agree is not ok and my FD agent rushed up to help remake the bed. The whole time you just screamed at her to the point she didnt feel safe and called me very upset. At that point, I did tell her to just move you to a different room. The suite we moved you does have a mattress. I also wished you brought the noise to our attention as we could of had security look into this and end it. I am sorry you didnt enjoy your stay and do hope you find a hotel that is a better fit for you during your next visit.

10/10 Fremragende

Allan

Overnattede 1 nat i marts 2024

8/10 Udmærket

Stanley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Stanley for the high score. Happy to see you enjoyed your stay. Hope to see you again soon.

10/10 Fremragende

Deva

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay!
Overnattede 3 nætter i marts 2024
Svar fra Front Desk den 5. apr. 2024
Thank you for your response, Deva! We are ecstatic you enjoyed your stay here with The Dean! We hope to host you here again soon!

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Micheal for the high score. Happy to see you enjoyed your stay. Feel free to let us know how we can make your next stay with us a 5 out of 5.

6/10 Okay

Nanci, Doral

Forretningsrejsende
Synes godt om: Service og personale
Older building and Room smaller than expected.
Overnattede 3 nætter i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Nanci for the review. Looking at your reservation it does look like you were in our smallest room type. Luckily, we have many rooms with different sizes. Next time feel free to reach out and we can happily find you a bigger room to fit your needs.

8/10 Udmærket

Elisabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this little hotel in Providence. I felt like I was in Europe. It was great
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Elisabeth for the high score. Happy to see you enjoyed your stay. Hope to see you again soon.

8/10 Udmærket

Andy

Overnattede 1 nat i marts 2024

10/10 Fremragende

Colleen L.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Colleen for the high score. Happy to see you enjoyed your stay. Hope to see you again soon.

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great find! Quirky boutique hotel that has everything you need. Room was spacious, clean and comfortable. Only thing lacking was a mini fridge in the room. We would stay again!
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Katherine for taking the time to leave a review. Happy to see you enjoyed your stay and can't wait to see you again.

8/10 Udmærket

Alexandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel très central à l’architecture industrielle début du siècle dernier. Beaucoup de charme. Accueil chaleureux. Ma chambre King se trouvait au 3 ème étage et n’avait pas une des plus belles vues sur la ville. J’ai particulièrement apprécié la grandeur et la décoration de la pièce ainsi que la grande salle de bains. Malheureusement beaucoup de bruits provenant des chambres voisines à l’étage qui m’ont empêché de dormir pendant quelques heures un dimanche matin Je suis mal tombée.
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you for taking the time to leave a review alexandra and hope to see you again soon.

8/10 Udmærket

keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jackson

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
WiFi kind of spotty but overall a nice place. Make sure you park on the lot right next to the hotel way cheaper than the cover garage next door
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Olena, Brooklyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome hotel
Overnattede 1 nat i februar 2024

8/10 Udmærket

Collin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay. The staff were very kind and the room was clean. I had some minor issues with noise from people in the rooms nearby returning to their rooms late and drunk, but this was not the hotel’s fault.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Martin, Orange

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Martin for the high score. Happy to see you enjoyed your stay. Hope to see you again soon.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in the heart of downtown. Parking is located directly next to the hotel which is very convenient. The staff was beyond helpful and friendly with recommendations etc.. Couldn't ask for a better spot. One word of advice is the rooms are somewhat small, but they offer everything you could need.
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thansk for choosing the Dean.

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place was awesome. Thank you!
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thansk for choosing the Dean.

10/10 Fremragende

Hoi Ning, LEWISTON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were fantastic and I really appreciated their initiative to consolidate my two reservations so that I didn't have to change rooms. The elevator was quaint, the rooms were spacious, and the noise level was minimal. I loved the note that was specifically left for me, and I appreciated the chance to get a good night's sleep every night I was there. The location was great in terms of easy access to the city bus as well as lots of great cafes and restaurants. I was grateful for the staff member who came up immediately to unclog my toilet late at night. I'd definitely stay again on a future visit!
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thansk for choosing the Dean.

10/10 Fremragende

Hoi Ning, LEWISTON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was an easy check-in to a location that's close to public transportation and great dining options!
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Fremragende

Jonathan

Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Jonathan for the high score. Happy to see you enjoyed your stay. Hope to see you again soon.

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

8/10 Udmærket

Joachim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clearly not part of a large chain. Good vibe, though room was tiny. Central location.
Overnattede 2 nætter i februar 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very interesting mix of the original character of the building and modern conveniences.
Overnattede 1 nat i februar 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Fremragende

Ziad S

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you Ziad for the high score. Happy to see you enjoyed your stay. Hope to see you again soon.

8/10 Udmærket

Eric

Overnattede 1 nat i februar 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you for the score eric. Feel free to let us know how we can make your next stay with us a 5 out of 5.

10/10 Fremragende

Kathleen, Somerville

Overnattede 1 nat i februar 2024
Svar fra Jeremy- Front Desk Manager den 15. maj 2024
Thank you for the score Kathleen. Happy to see you enjoyed your stay and we hope to see you again soon.

8/10 Udmærket

James

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The hotel had a unique character and was located in a great spot downtown, but the room's layout and view of the city was exactly what I was expecting.
Overnattede 1 nat i februar 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Fremragende

Alison

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the linens and the rainfall shower.
Overnattede 1 nat i februar 2024
Svar fra Jeremy- Front desk Manager den 12. mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.