Udendørsområde
Tjek tilgængelighed

Anmeldelser af Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel

3 out of 5
Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel
The Plaza Gunwharf Quays, Portsmouth, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 475 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 328 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 119 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

9,0/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Anne

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Lee den 2. dec. 2023
Good Afternoon, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. We hope to welcome you back very soon. Best Wishes Lee

10/10 Fremragende

Gitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Lee den 18. jul. 2023
Good Morning,Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests.We hope to welcome you back very soonBest WishesLee

8/10 Udmærket

Bettina Lisby

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

2/10 Forfærdeligt

Jan

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024

6/10 Okay

Steven

Overnattede 1 nat i maj 2024

4/10 Dårligt

Kevin

Rejste med partner
Some shabby areas which need attention. Breakfast on our first morning was awful, next morning slightly better.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location the room could use hooks for towels to dry so they could be reused
Overnattede 4 nætter i april 2024

8/10 Udmærket

Cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Marianela

Rejste med partner
Synes godt om: Service og personale
It’s a bit tired
Overnattede 2 nætter i april 2024

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is perfectly placed to mix shopping in Gunwharf Quays with a ferry crossing.
Overnattede 1 nat i april 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Holiday Inn Express are prefect for the tourist and traveller. If you have no need for conference rooms and fancy restaurants, then why pay extra? A buffet breakfast is fine for most people. I always look for HIE if I can because you can guarantee great value and facilities.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for all local visits. Free parking Good breakfest
Overnattede 2 nætter i april 2024

8/10 Udmærket

Caroline

Synes godt om: Rengøring, service og personale, faciliteter
Good location for shopping and dining.
Overnattede 1 nat i april 2024

6/10 Okay

Serdar

Synes godt om: Service og personale
...
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Mark, Feltham

Rejste med partner
Synes godt om: Rengøring, service og personale
Very friendly reception staff, parking worked fine and breakfast was good.
Overnattede 1 nat i marts 2024

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Sue

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to gun wharf for shopping. Parking great. Discounts on local shops and restaurants also great!
Overnattede 1 nat i januar 2024

10/10 Fremragende

Cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Deborah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very personable polite and helpful Did not dislike anything about the property or area
Overnattede 1 nat i marts 2024

10/10 Fremragende

Dawn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Central location. Great choice for breakfast. Good value. A special thank you to Linsay, Magda & Henry for being friendly and helpful!
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Anthea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

2/10 Forfærdeligt

Jane

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I changed rooms four times. Ended up in one which stank of smoke and had a sofa bed taking up a large part of the room. The curtains didn't fully close either. I had an early start and was assured by the manager I could get breakfast at 0600. I couldn't. For the price £129 it was appalling and I will never stay there again. I visit Portsmouth regularly and will try a different hotel next time.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was a bir poor plates weren't very hot
Overnattede 1 nat i februar 2024

10/10 Fremragende

Iris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
隔音有點差，其餘十分滿意
Overnattede 1 nat i februar 2024

6/10 Okay

elisabeth

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nous avons eu une chambre avec portes communicantes et même si ces dernières étaient bien sûr fermées nous avons pu profiter pleinement des bruits occasionnés par des parties de jambes en l'air une bonne partie de la nuit.. Nous en avons fait part à la réception qui s'est empressée de nous proposer lors de notre prochain séjour une meilleure chambre!
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Jeane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Satish

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were excellent. Well placed
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice break for a couple of days.
Good walking distance to the ferries, train, beach and museums. Parked the car up for the entirety at £2 per day. Free breakfast was OK. Plenty of places to eat in the evening. Tesco express next door for snacks/lunch. Weather was terrible, still had a good time.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helpful Staff
We had a really comfortable room. The staff were very friendly and sorted out a Third Party problem when we arrived. We have stayed several times in this Hotel.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Nigel

Overnattede 1 nat i februar 2024

10/10 Fremragende

Esther

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were fantastic, went above and beyond to make it a great stay.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and easy to find.
Overnattede 3 nætter i januar 2024
Svar fra Lee den 7. feb. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Udmærket

tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall good just minor issues which the cleaners
There was no soap in the dispenser and the shower plug was blocked as was the sink. Hairs were coming back up.. off putting. Breakfast was lovely, parking was easy and free.
Overnattede 1 nat i januar 2024
Svar fra Lee den 7. feb. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Udmærket

Kirsty

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was nice and close to the area where we wanted to be
Overnattede 1 nat i januar 2024
Svar fra Lee den 7. feb. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Fremragende

Laura

Overnattede 1 nat i januar 2024

10/10 Fremragende

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Had an amazing time definitely be going again
Overnattede 1 nat i januar 2024
Svar fra Lee den 31. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Okay

Alberto

Overnattede 1 nat i januar 2024
Svar fra Lee den 27. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Okay

Tina

Synes godt om: Rengøring
I booked this hotel as a pool was listed as one of the hotels facilities. Upon arriving, the receptionist said that there was no pool. This hotel is still listed as having access to a pool, so I'm not sure where the pool was. The receptionist wasn't forthcoming with the details. The breakfast was plentiful and the parking very cheap.The proximity to Gun Wharf a bonus. The day we stayed the roof leaked due to a storm (October), and there was no heating or hot water. We were given a late check out as compensation. An okay stay marred by the leak and no pool.
Svar fra Lee den 25. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Okay

Jane

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
In need of a refurbishment…..
This hotel is in dire need of a refurbishment. Tired, dated and dingy rooms - my son asked me if I was in hospital - he was spot on - it was like being on a side ward. Staff were lovely and friendly and the breakfast was really good.
Overnattede 1 nat i januar 2024
Svar fra Lee den 25. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Udmærket

Roy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, easy access to all amenities
Overnattede 1 nat i januar 2024
Svar fra Lee den 25. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Fremragende

Jean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location nice clean room
Overnattede 1 nat i januar 2024
Svar fra Lee den 19. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Fremragende

Angela

Overnattede 1 nat i januar 2024
Svar fra Lee den 19. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Udmærket

Mbuga

Overnattede 2 nætter i januar 2024

6/10 Okay

Teresa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and lovely restaurants. Hotel a bit tired but staff very helpful. Heating not working in our room but they found us plug in heater. Bedside table missing which we did report. Breakfast good and nice to get parking included.
Overnattede 2 nætter i januar 2024
Svar fra Lee den 19. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Fremragende

Annette

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location could not have been better, perfect!
Overnattede 1 nat i januar 2024
Svar fra Lee den 19. jan. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Okay

Deepti

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value and location
Room was comfortable and spacious enough for our needs. Breakfast was plentiful, although it had been sat for a while before we ate (towards the end of the sitting). Good value.
Overnattede 1 nat i januar 2024

4/10 Dårligt

Hannah

Synes godt om: Rengøring, service og personale, værelsets komfort
Cold room
The cleaners had clearly seen that our room heating wasn’t working so gave us a plug in one but when we arrived room was freezing cold baring in mind it was freezing outside aswell. So we plugged the heater in and it barely warmed up and we couldn’t leave it on over night as it’s a fire hazard so had to sleep on the freezing cold woke up even more cold than we started the evening . And our room door we had to slam to shut and we only noticed this in the morning so the door possibly wasn’t shut fully all night
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Ceri

Overnattede 2 nætter i januar 2024