Terrasse/gårdhave

Anmeldelser af The Duniway Portland A Hilton Hotel

4.5 out of 5
The Duniway Portland A Hilton Hotel
545 SW Taylor St, Portland, OR

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 597 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 230 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 82 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2019

8/10 Udmærket

Bent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2019

10/10 Fremragende

Omar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Omar,Thank you for your delightful five-star review! It's great to hear we had the right recipe for the perfect stay. We look forward to welcoming you back to The Duniway Portland, a Hilton Hotel for many more memorable visits!Sincerely,Guest Service Manager

8/10 Udmærket

Ny'Nrica

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Guest Service Manager

10/10 Fremragende

Glennda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Glennda,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Guest Service Manager

8/10 Udmærket

Konstantina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, clean, good service
Overnattede 2 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Konstantina,Thank you for your stay at The Duniway Portland, a Hilton Hotel, and your kind review. We know that our guests are looking for clean accommodations, great service, and our prime location, so we are thrilled we hit the mark with you. Should your travels bring you back to the area, we hope you choose us for your stay again.Sincerely,Guest Service Manager

10/10 Fremragende

Kyle

Rejste med familie og småbørn
Synes godt om: Faciliteter
The pool area had no tables or chairs to sit would’ve been nice. The area around here is terrible we took a 5 minute walk down the street and back and saw several tents and more multiple drug addicts and people dedicating in the street and sleeping on the side walk or in door ways. I didn’t feel safe or comfortable.
Overnattede 1 nat i april 2024
Svar fra General Manager den 23. apr. 2024
Dear Kyle,Thank you for sharing your feedback. We're glad you enjoyed the pool area, though we recognize the need for more seating and will address this. We also understand your concerns about the surrounding area and continually work with local authorities to improve the situation. We're committed to ensuring all our guests a safe and comfortable environment, and we hope to welcome you back for a better experience.Sincerely,Guest Service Manager

8/10 Udmærket

Son

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 7. apr. 2024
Thank you for your great rating! We trust that means you had a great experience and stay with us, and we welcome you back anytime for an even better visit.Sincerely,Guest Service Manager

10/10 Fremragende

Kaitlin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the vibe and walkable area. Perfect for anyone looking to explore Downtown Portland.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 26. mar. 2024
Dear Kaitlin, Thank you for staying at The Duniway Portland, a Hilton Hotel. Hosting you was a pleasure, and we're so happy you appreciated our great location and friendly atmosphere. We value your feedback, and we hope to see you soon.Sincerely,Guest Service Manager,General Manager

10/10 Fremragende

Colin, Surrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 26. mar. 2024
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!Sincerely,Guest Service Manager,General Manager

10/10 Fremragende

Padriac

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was fantastic, from the comfortable and quiet setting to the amazing staff. We will be coming back sometime soon!
Overnattede 1 nat i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Padriac,We're thrilled to hear that everything about your stay was fantastic, from our relaxing setting to our amazing team. Knowing you're planning to return to The Duniway Portland, a Hilton Hotel, is the greatest compliment. Thank you for your kind words, and we eagerly await your next visit!Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

CAMBEE

Overnattede 1 nat i december 2023
Svar fra General Manager den 6. mar. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Erdrin

Ok
Overnattede 1 nat i december 2023

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice boutique hotel with laid back charm
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear David,Thank you! It was a pleasure to have you as our guest at The Duniway Portland, a Hilton Hotel, and we are delighted you were impressed. We look forward to welcoming you back for another memorable stay.Sincerely,Dwight Tabales,General Manager

2/10 Forfærdeligt

Rafael

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Duniway Hôtel is not like it used to be pre-pandemic. It used to be our favorite hotel. The quality has definitely declined drastically because of homelessness and increase in crime in downtown Portland. The amenities has very poor standards and the value for the money is nowhere near a 5-star hotel. It’s overpriced and overrated. We’ll never go back to Duniway Portland.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Rafael,We're always happy to welcome return guests, though it is regrettable that your most recent trip did not. Your comments have been passed along to our team so we can improve our overall service and quality, and we hope to see you again in the future.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Oramac

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great
Overnattede 1 nat i februar 2024
Svar fra General Manager den 9. feb. 2024
It warms our hearts to know that our amazing team members left a positive impression on you and that you had a good time overall. Please come back and stay with us again soon. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Christy

Overnattede 3 nætter i januar 2024

8/10 Udmærket

JUNGMI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i januar 2024
Svar fra General Manager den 9. feb. 2024
Dear Jungmi,Thank you for staying with us! We are happy you had a good experience, and we trust our team served you well. It would be a pleasure to welcome you back to The Duniway Portland, a Hilton Hotel, so please keep us in mind!Sincerely,Dwight Tabales,General Manager

8/10 Udmærket

Jackie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra General Manager den 11. feb. 2024
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!

8/10 Udmærket

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very nice, the bartenders were funny, the pool was very clean.. We had a great time, I'd definitely go back
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 7. feb. 2024
Dear Thomas,We're thrilled you had a great time at The Duniway Portland, a Hilton Hotel! Our team always aims to provide our guests with a pleasant and enjoyable experience. It's also wonderful that you found our pool clean and had a positive overall experience. We can't wait to welcome you back for another fantastic stay in the future. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Constance

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel and staff were excellent. I would go back. The parking garage, however, is exhorbitant. The hotel should have a discount arrangement.
Overnattede 3 nætter i februar 2024
Svar fra General Manager den 7. feb. 2024
Dear Constance,It's wonderful to receive your excellent rating of The Duniway Portland, a Hilton Hotel. We're proud you enjoyed our outstanding hospitality and elegant property. As you mentioned, we charge a parking fee, and that information is on our website. Thank you for your thoughtful praise and we look forward to your return.Sincerely,Dwight Tabales,General Manager

8/10 Udmærket

alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra General Manager den 6. feb. 2024
Dear Alan,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Valerie Rena, Westfield

Overnattede 2 nætter i februar 2024

4/10 Dårligt

Edward

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I got charged four times for destination charge. I still don’t understand what that is and they couldn’t explain it to me.
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 5. feb. 2024
Dear Edward,Thank you for taking the time to share your insightful feedback. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations. It would be an honor to be given another chance to provide you with the stay you expected and deserve on your next trip to Portland.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Mark

Overnattede 1 nat i januar 2024

8/10 Udmærket

JUNGMI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bedding is nice and cosy.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 31. jan. 2024
Dear Jungmi,Your comfort is our pleasure! We are so happy our bedding made for a great night's sleep at The Duniway Portland, a Hilton Hotel. Take care, and know that we would be honored to welcome you back anytime!Sincerely,Dwight Tabales,General Manager

2/10 Forfærdeligt

JUNGMI

Overnattede 3 nætter i januar 2024

10/10 Fremragende

Troy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear Troy,Thank you for staying at The Duniway Portland, a Hilton Hotel! Your satisfaction is important to us, and we look forward to serving you again.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Toni

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are friendly. Breakfast was excellent. Loved the decor. Quiet in the rooms.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 28. jan. 2024
Dear Toni,It was an honor to provide you with the best we have to offer, including our delicious breakfast and outstanding guest service! We're so happy you rested well at The Duniway Portland, a Hilton Hotel, and we hope to be of service to you again when you return to the area. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Jingjing

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good and clean
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 31. jan. 2024
Thank you for choosing The Duniway Portland, a Hilton Hotel, and for taking the time to share your lovely, five-star review. Our team works hard to ensure our rooms are spotless, so we are thrilled you were impressed. Should your travels bring you back to the area, we look forward to welcoming you back.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Danelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 24. jan. 2024
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

6/10 Okay

Wade

Overnattede 2 nætter i januar 2024
Svar fra General Manager den 19. jan. 2024
Wade,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,Dwight Tabales,General Manager

2/10 Forfærdeligt

Sunjoon, Burnaby

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra General Manager den 19. jan. 2024
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

JUNGMI

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra General Manager den 18. jan. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

2/10 Forfærdeligt

John

Overnattede 1 nat i januar 2024
Svar fra General Manager den 18. jan. 2024
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Michelle

Overnattede 1 nat i januar 2024
Svar fra General Manager den 3. feb. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Termwan, seattle

Overnattede 1 nat i januar 2024
Svar fra General Manager den 13. jan. 2024
Dear Termwan,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

JORGE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra General Manager den 12. jan. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Holly, Monroe

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love that there is an indoor gym and indoor pool. The suite is absolutely worth the spend and the surrounding area is really nice. Just be cautious while out and about.
Overnattede 2 nætter i december 2023
Svar fra General Manager den 8. jan. 2024
Dear Holly, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We're thrilled our fantastic amenities added to your experience, and we appreciate you mentioning our convenient location and lovely accommodations. Thank you for your perfect rating, and we hope you return soon!Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Rafael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra General Manager den 8. jan. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Tammy

Overnattede 3 nætter i december 2023
Svar fra General Manager den 8. jan. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra General Manager den 8. jan. 2024
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Janet

Overnattede 1 nat i december 2023
Svar fra General Manager den 8. jan. 2024
We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Maria

Overnattede 1 nat i december 2023
Svar fra General Manager den 2. jan. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Seth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra General Manager den 27. dec. 2023
We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Rachael, SPRINGFIELD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Loved the extra large room. Checkin was easy. Comfy bed. Nice bathroom. Evening bar service was not good. Staff seemed they'd prefer to be anywhere else. So, we took our business elsewhere after that.
Overnattede 3 nætter i december 2023
Svar fra General Manager den 27. dec. 2023
Dear Rachael,Thank you for choosing The Duniway Portland, a Hilton Hotel! We're glad our spacious rooms and comfortable beds added to your experience. However, we apologize for any disappointment with the bar service, and we'll speak with our staff about your comments. Should you be in the area again, please come back to see us.Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra General Manager den 26. dec. 2023
Dear Stephanie,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

8/10 Udmærket

Karina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra General Manager den 26. dec. 2023
Dear Karina,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

4/10 Dårligt

Abhinav

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
A good place with a great location. But not sure how a 4 star hotel has no room service and charges customers a ‘destination charge’ which is not mentioned in the tariff.
Overnattede 1 nat i december 2023
Svar fra General Manager den 26. dec. 2023
Dear Abhinav,Thank you for taking the time to leave us a review. Our team is glad you enjoyed our convenient location but saddened our accommodations did not exceed your expectations. It was our pleasure to host you, and we hope you will consider returning for an even better experience the next time you are in the area. Sincerely,Dwight Tabales,General Manager

10/10 Fremragende

Sherri

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra General Manager den 23. dec. 2023
Dear Sherri,Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager