Overnatningsstedets facade – aften/nat

Anmeldelser af Premier Splendid Inn Port Edward

3 out of 5
Premier Splendid Inn Port Edward
Cnr Ramsey Avenue and Main Road, Port Edward, KwaZulu-Natal

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 6 af i alt 46 anmeldelser" "
Bedømmelse på 8 − Udmærket. 14 af i alt 46 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 46 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 46 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 46 anmeldelser" "

7,0/10

Rengøring

7,0/10

Service og personale

4,0/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jonathan

Overnattede 1 nat i december 2023
Svar fra Antoinette Naude - Resident Manager den 5. jan. 2024
Dear Jonathon , Thank you for your review and we delighted you enjoyed your stay with us . Compliments of the season to you and your family

6/10 Okay

siphamandla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
its was not good due to loedsheding times,no backup it is power no water. and no wifi
Overnattede 2 nætter i august 2023
Svar fra Antoinette Naude - Resident Manager den 15. aug. 2023
Dear Siphamandla, We do apologize about the inconvenience caused during load shedding, Unfortunately as the property is managed by a body corporate , they are responsible for the electricity .We are currently looking at options for Fibre in our reception and restaurant area

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra Antoinette Naude den 25. apr. 2023
Thank you Jeffrey , Hope you all had a fabulous stay with us

6/10 Okay

Rishen

Overnattede 2 nætter i december 2022
Svar fra Antoinette Naude den 4. jan. 2023
Dear Rishen , Thank you for your review . Compliments of the season to you and your family . RegardsAntoinette Naude

4/10 Dårligt

Jennifer Judy

Overnattede 2 nætter i juli 2022
Svar fra Antoinette Naude den 10. aug. 2022
Dear Jennifer Judy, Unfortunately we did try to reach you , to advise we did not have any water on property . We regret that the entire coast was out , and our borehole also gave issues which has now been repaired. Stay safe and happy womans month. Regards

8/10 Udmærket

Ziyaad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 5 nætter i april 2022
Svar fra Antoinette Naude den 10. maj 2022
Dear Ziyaad, Thank you for your review , we are delighted to hear that you enjoyed your stay with us . Regards

4/10 Dårligt

Noelan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra Antoinette Naude den 10. maj 2022
Dear Noelan, Thank you for your review Regards

4/10 Dårligt

Odwa

Synes ikke om: Service og personale
Overnattede 1 nat i februar 2022
Svar fra Antoinette Naude den 24. mar. 2022
Dear Odwa, We are saddened that you and your family did not enjoy your stay with us, we will en-devour to improve our offering to future guests . Resident Manager

4/10 Dårligt

Sibonisiwe

Overnattede 1 nat i februar 2022
Svar fra Antoinette Naude den 21. feb. 2022
Dear Sibonisiwe, Thank you for your review. Is there anything that we could have done better to make you stay more enjoyable? Regards Antoinette

6/10 Okay

Tanja

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Secure stay
Requested a top floor sea view apartment, was told none available, yet the place looked empty
Overnattede 10 nætter i september 2021
Svar fra Antoinette Naude den 11. okt. 2021
Dear Tanya, Although it might have looked empty , we were busy the week that you stayed her. The property houses permanent tenants as well. Some owners keeps their units locked up for private use.We as the hotel do not have access to them . Unfortunately the few sea-view upper rooms we had , had already been checked in before your arrival day . I hope that this has not dampend your stay with us.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good for overnight stop, staff are very freindly.
Overnattede 1 nat i marts 2021
Svar fra Antoinette Naude den 17. mar. 2021
Dear Anonymous, Thank you for you review , Hope to see you in the near future again . Stay safe , Stay healthy.

2/10 Forfærdeligt

ZIBUYILE

Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ridiculous Management priorities
Our stay was not pleasant at all... Water shortages, no notice on day of arrival... had to bath from a bucket on the morning of our check-in, managed to batch properly on the evening of our last night and the morning of our check out. Management not considerate to clients being notified in time on Municipality shortages, nor eager to suggest or find solutions to unpleasant conditions.
Overnattede 2 nætter i februar 2020
Svar fra Antoinette den 28. apr. 2020
Dear Zibuyile, We apologize for the terrible stay you had due to municipal water shortages , We did our utmost best to organize water tankers to assist in filling our tanks. Regards

8/10 Udmærket

Ismail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good overnight stay
Overnattede 1 nat i september 2019
Svar fra Antoinette Naude den 29. okt. 2019
Dear Ismail, Thank you for your review of our hotel, we are delighted that you enjoyed your overnight stay with us

8/10 Udmærket

Merushka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019
Svar fra Antoinette Naude den 26. apr. 2019
Thank you for your review of our hotel.

8/10 Udmærket

Thembalekhaya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Not good
Overnattede 2 nætter i januar 2019
Svar fra Antoinette Naude den 9. jan. 2019
Dear Thembalekhaya, Thank you for your review of our establishment . Compliments of the season to you and your family

2/10 Forfærdeligt

Adelle

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not what we thought it would be
I The room needed major fixing
Overnattede 1 nat i januar 2019
Svar fra Antoinette Naude den 8. jan. 2019
Dear Adele, We are saddened that we did not live up to your expectations. We have taken your comment to heart and are busy going through all our units , to repair and fix where needed.

6/10 Okay

Amanda

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The Place is nice and very quiet, but the condition of the buildings is absolutely pathetic. And I expected to swim but the pool is so small it looks like a pond. Just know what is shown on the website and the actual place is two different things. The facilities also there is actually nothing exting about the place.
Overnattede 2 nætter i december 2017
Dear Amanda, We have taken your comments and discussed with the relevant departments , so we can improve were we fell short during your stay. Regards Antoinette Naude

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I had a great stay with my family thank you, the beds were nice and comfortable.
Overnattede 1 nat i november 2017
Dear Traveller, Thank you for your review. We are happy that you enjoyed your stay with us and look forward to welcome you back in the future.

6/10 Okay

G

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
No porter available when we bookef in i on the first floor. No telephone in room.
Dear G, We apologize for any inconvemiced caused during your stay. Yes we do not have an actual porter available,although reservations should have asked if you needed asisstance with luggage . We will work on sorting out the porter problems as soon as possibe

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay away
Not wat was advertised- the room was extremely out dated and dirty and the bathroom filthy
Overnattede 1 nat i oktober 2017
Dear Traveller, Please accept our appologies for the inconvenice caused during you rstay . We have taken your comments and discusses with the relevant departments , so we can improve were we fell short during your stay. Regards Antoinette Naude Resident manager

4/10 Dårligt

Ronald

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel needs a lot of maintenance. No porters to help with luggage; no lifts to room. Terrible mouldy smell in the reception. Bath/tub shower very small and water pressure terrible. Bed is way too soft; pillows are terrible. Towels are very old and only hand towels available. Room service is very limited. I would not recommend a stay here. Very dissapointing.
Overnattede 2 nætter i september 2017
Dear Ronald, We regret that you did not enjoy your stay with us. We will take your comments and improve our service,so as not to inconvenience the next traveller. We are also currently working on a room service menu and to expand our A la Carte menu as well.

8/10 Udmærket

Zach

Synes godt om: Rengøring, service og personale, værelsets komfort
Besides the limited dstv channels and no wofi in the room, our stay was very relaxed. The staff were friendly and helpful and the sea view was great.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Its nice hotel
We had nice time and nothing much it was just fun

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort

10/10 Fremragende

Kiran, Durban

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service and affordable.will definitely be going back.

8/10 Udmærket

Helen, Malmö

Synes godt om: Rengøring, service og personale, værelsets komfort
Perfekt för avkoppling
Lugnt område, fin utsikt och härlig pool. Nära fina stränder. God frukost!

8/10 Udmærket

Helena, America

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Concerning our stay at the Edwardian.
We enjoyed the stay very much. Service was very good and all the employees very polite and friendly and helpful. The room was clean and size adequate. Gardens well kept. Food very good. Only problem was that we were unable to get a functioning safe.

6/10 Okay

Vimal, Durban

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Priemier Edwardian
The hotel needs a urgent upgrade. Old wooden stairs smells old and needs treatment. Revamp required in rooms. However Great customer service

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very nice hotel. Premises are not clean though...

8/10 Udmærket

Nonkosi, Newcastle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome
Lovely place to get away

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
When you don't get what you pay for
The room was not as advertised. The maintenance was shocking. The toilet was jammed up against the shower making it unusable. The Queen bed was 2 single beds, not even combined. There was hair in the basin. You had to be a contortionist to open the bath taps due to the plastic sheet stuck onto the bath to separate the bath/shower and toilet. The couch had unknown stains on it. I would not recommend this hotel and am shocked that the Premier Group allow it to use their name.

4/10 Dårligt

nonjabulo, Stanger

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel is an old style it needs upgrade. There's No telephone in the room you have to walk down the step to the reception for service. The bathroom was stinking.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful
A peaceful quiet stay which my hubby & I really enjoyed. the rooms was clean , scenery beautiful. Thank You.

10/10 Fremragende

andre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Mel

Synes godt om: Service og personale, værelsets komfort

4/10 Dårligt

Michiel, Amsterdam

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vergane glorie, oud en niet schoon

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Average stay
Showers did not work.

2/10 Forfærdeligt

PT, durban

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room door did not lock, the shower did not work! The staff are not very helpful! Finally demanded to change rooms as these matter were not addressed! Will not return to the Edwardian.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Customer Service
Its was indeed a plesurable and spectacular holiday,the staff were amazing and we loved every bit of our stay with them.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

C. Rowe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We were received very cordial and we enjoyed our stay of 1 night.

8/10 Udmærket

LEE, KZN , SOUTH AFRICA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
PREMIER EDWARDIAN HOTEL
I had a woderful stay. The staff friendly and inviting. Accommadation perfect for a family. Felt right at home. Thanx -Lee

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale