Dear guest, Thank you for choosing The Reef Playacar to spend your vacations and for sharing your review. We are glad to know that you enjoyed your stay and we hope to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

Dear guest, Thank you for choosing The Reef Playacar to spend your vacations and for sharing your score. It is great to know you enjoyed you stay and we hope to welcome you back soon. Kind regards, Lizeth Arratia Hospitality Manager

Dear guest, Thank you for taking the time to write a review about your vacation with us. We are very happy to read that you enjoyed your stay in our hotel. We are glad that you received our excellent service. We will share your comments with our staff, positive feedback as yours encourages us to work harder to offer exceptional service every day. Your satisfaction is our reward; we really appreciate the time you took to provide us your positive feedback and would be happy to welcome you here again. Kind regards,

Estimada huésped,Muchas gracias por compartir su experiencia con nosotros.Nos complace saber que disfrutó de su estancia y que el tamaño acogedor de nuestro hotel, así como nuestro compromiso con la conservación de la naturaleza, fueron de su agrado. Nos enorgullece saber que apreció la amabilidad de nuestros personal y que la oferta de alimentos y bebidas hayan contribuido a que su experiencia fuera muy agradable.Apreciamos su excelente calificación y esperamos poder darle la bienvenida nuevamente en un futuro cercano.Atentamente,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your excellent rating about your stay at The Reef Playacar.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your feedback about your recent stay with us.We are pleased to learn that you found many aspects of your stay enjoyable, including the rooms, the food, and the friendly staff. We appreciate your positive comments about the buffet restaurant and the great WiFi in the lobby.However, we are sorry to hear about the shortcomings you experienced. We apologize for the discomfort caused by the inconsistency in service at the pool bar. Please be assured that we will address your concern with our team to ensure that all guests receive equal and prompt service.We regret the inconvenience caused by the cleanliness issue in the pool and the availability of loungers on weekends. Rest assured that corrective measures will be taken to improve.We hope you might consider giving us another chance in the future.Best regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for choosing The Reef Playacar as your vacation destination and for sharing your review.We are glad to know that you enjoyed the facilities, and the service of our staff at the buffet.We hope to have the opportunity to host you again soon.Kind regards,Lizeth ArratiaHospitality Manager

Estimada huésped,Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que encontró nuestro hotel lindo y bien mantenido, y que disfrutó de la amabilidad de nuestro personal y de la belleza de nuestra área de playa.En cuanto al buffet, agradecemos su observación sobre la variedad limitada y el costo adicional por opciones de carne. Estamos continuamente revisando y mejorando nuestras ofertas gastronómicas para satisfacer mejor las necesidades de nuestros huéspedes.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y proporcionarle una experiencia aún más satisfactoria.Atentamente,Lizeth ArratiaHospitality Manager

Estimado huésped,Le agradecemos por elegir The Reef Playacar como destino vacacional y por compartir su reseña.Nos complace saber que disfrutó de las instalaciones y sobre todo de la limpieza.Esperamos seguir contando con su preferencia y recibirle nuevamente muy pronto.Saludos cordiales,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know that you enjoyed the beach, pools, and experienced friendly and attentive service from our staff.However, we regret to learn that your dining experience at our Italian restaurant did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by the temperature of the buffet food and water. Rest assured, your comments will be shared with our Executive Chef to ensure improved consistency and quality.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Kindest regards,Lizeth ArratiaHospitality Manager

Estimada huésped,Agradecemos sinceramente su retroalimentación detallada sobre su reciente estancia con nosotros. Nos complace saber que su experiencia general fue positiva y que recibió un servicio amable en todas las interacciones.Lamentamos profundamente cualquier inconveniente causado por el olor desagradable del agua de la regadera. Tenga por seguro que se canalizarán sus comentarios con el departamento de Mantenimiento para su revisión.Esperamos tener la oportunidad de recibirle nuevamente en el futuro para brindarle una experiencia aún más satisfactoria.Atentamente,Lizeth ArratiaHospitality Manager

Estimada huésped,Muchas gracias por compartir una reseña respecto a su experiencia.Nos alegra saber que disfrutó de las instalaciones, así como de la atención de todo nuestro personal.Esperamos nos brinde la oportunidad de recibirle nuevamente en el futuro.Saludos cordiales,Lizeth ArratiaHospitality Manager

Estimada huésped,Muchas gracias por elegir The Reef Playacar como destino para sus vacaciones y por compartir su reseña.Nos alegra saber que disfrutó de las instalaciones.Esperamos recibirle nuevamente muy pronto.Saludos cordiales,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for choosing The Reef Playacar as your vacation destination and for sharing your review.We are glad to know that you enjoyed the layout of our facilities and the small distances of the property.It will be truly a pleasure to host you again in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your experience following your recent stay at The Reef Playacar. We are thrilled that you found our property to be a beautiful and inviting destination, offering the allure of an all-inclusive experience while maintaining a more intimate and tranquil atmosphere.Your satisfaction with the cleanliness, aesthetics, and overall maintenance of our accommodations is truly gratifying to read.We hope to have the opportunity to host you again soon.Kindest regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your nice review about your stay at The Reef Playacar.We are glad that you enjoyed the atmosphere.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your experience at The Reef Playacar.We are glad that you enjoyed the view.We hope to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your feedback about your recent stay with us on Expedia. We are delighted to hear that you found our grounds beautiful.We regret to read that you were disappointed by the lack of service on the beach or pool area. Furthermore, we apologize if you felt that our staff did not go above and beyond to assist you. Providing exceptional service is our top priority, and we will address your concerns with our team to ensure that all guests feel properly attended to during their stay.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your review and for your preference.We are glad to know you had a terrific time and it will be a pleasure to welcome you back in the future to The Reef Playacar.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to know that you enjoyed the natural jungle within our premises, as well as our water stations and the quality of potable water provided. We are delighted that you had a positive experience with our ice cream station and appreciated the tiered beachfront design, as well as the family activities we offer. However, we apologize for any inconvenience you experienced in understanding the beach sitting area arrangements and locating the beach towel station. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay with us.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for your continued loyalty and for sharing your positive feedback.We are delighted to know that you have enjoyed your stays with us and that our service, beautiful grounds, and outstanding value have consistently met your expectations.It is always a pleasure to welcome returning guests like you, and we are thrilled to know that you plan to return in the future. We look forward to welcoming you back for your fifth stay to your home away from home.Sincerely,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your feedback about your recent stay. We are pleased to know that overall, your stay was great and that you found our food, staff, and services to your satisfaction.However, we deeply regret the inconvenience you experienced with the WiFi during your stay. We understand how important reliable internet access is, especially when traveling and working. Please be assured that we are looking into this issue to avoid any further inconvenience.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing a seamless experience with all our amenities.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your positive rating about your stay at The Reef Playacar.We hope you give us the opporutnity to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing a review about your stay at The Reef Playacar.We are delighted to know that you left with such a positive impression of our service. We strive to provide memorable experiences to all our guests and we are glad that you appreciated the friendliness of our staff.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Estimado huésped,Muchas gracias por compartir su experiencia en The Reef Playacar.Nos complace saber que recibió una excelente atención y que disfrutó de la comida y las bebidas en nuestros restaurantes. Lamentamos que el restaurante italiano no haya sido de su total agrado, pero agradecemos sus comentarios constructivos.Nos alegra saber que Alberto del Pool Bar brindó un servicio excelente. Tomamos nota de su observación sobre la falta de entusiasmo en el bar de la terraza y sobre el estado de las mesas de billar. Estas áreas serán revisadas para mejorar su experiencia en futuras visitas.Agradecemos sinceramente sus comentarios y esperamos tener el placer de recibirlo nuevamente en nuestro hotel.Saludos cordiales,Lizeth ArratiaHospitality Manager

Estimado huésped,Muchas gracias por haber elegido The Reef Playacar para disfrutar sus vacaciones y por compartir su reseña.Nos alegra saber que disfrutó especialmente de su habitación.Apreciamos el que nos recomiende y esperamos recibirle nuevamente muy pronto.Saludos cordiales,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for your preference and for sharing your nice review.We are delighted to know that you enjoyed the beach, the cleanliness of your room, the natural surroundings and the friendliness of our staff.It will be truly a pleasure to host you again in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your positive rating about your stay at The Reef Playacar.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for choosing The Reef Playacar as your vacation destination and for sharing your review.We are glad to know that you enjoyed our beautiful facilities.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your feedback regarding your recent experience at The Reef Playacar. We sincerely appreciate your input, and we are pleased to hear that you found our hotel to be pleasant and convenient, particularly in terms of its proximity to the pool and beach.However, we regret to learn that the food options did not fully meet your expectations. We understand the importance of offering a variety of culinary choices to cater to the tastes of all our guests. Your feedback regarding the limited options for steak or grilled chicken at the buffet is valuable to us, and we will certainly take it into consideration as we strive to enhance our dining offerings.We hope to have the opportunity to welcome you back in the future for an improved experience.Best regards,Lizeth ArratiaHospitality Manager

Dear guest,We appreciate you taking the time to share your feedback regarding your recent experience at our resort.We are sincerely sorry to hear that you found our customer service to be subpar and that some of our staff members displayed a negative attitude. Providing exceptional service is of utmost importance to us, and we regret that we fell short of your expectations in this regard.However, we are pleased to hear that you had positive interactions with our cleaning staff and the waitstaff at the Mexican restaurant. Please know that your comments regarding the food quality and the overall treatment by our staff have been taken seriously, and we will address these issues internally to ensure that necessary improvements are made.We understand your disappointment, and we apologize for any inconvenience or discomfort you experienced during your stay. Should you decide to give us another chance in the future, we would welcome the opportunity to provide you with a more enjoyable experience.Kind regards,Lizeth ArratiaHospitality Manager

Estimada huésped,Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro hotel. Nos complace saber que disfrutó de la exuberante vegetación, la tranquilidad y la sensación de seguridad que ofrece nuestro establecimiento.Sin embargo, lamentamos profundamente que su experiencia con el servicio al huésped no haya estado a la altura de sus expectativas. La satisfacción de nuestros huéspedes es nuestra prioridad principal, y nos entristece saber que no cumplimos completamente con sus necesidades en este aspecto.Apreciamos sinceramente sus comentarios y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para ofrecerle una experiencia más satisfactoria.Atentamente,Lizeth ArratiaHospitality Manager

Estimada huésped,Agradecemos que haya compartido sus comentarios sobre su reciente estancia en The Reef Playacar. Nos complace saber que encontró nuestro hotel hermoso y que recibió un buen servicio en recepción y en el restaurante.Lamentamos sinceramente que su experiencia con otros servicios, como el bar, los snacks y otros aspectos, no haya cumplido con sus expectativas. Tomamos sus comentarios en serio y los utilizaremos para identificar áreas de mejora y garantizar que todos nuestros servicios estén alineados con las expectativas de nuestros huéspedes.Entendemos su decepción con respecto a la playa y lamentamos que la presencia de sargazo haya afectado su disfrute durante esta temporada. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una experiencia más satisfactoria en todos los aspectos de su estadía.Atentamente,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel on Expedia. We sincerely apologize for the disappointment and inconvenience you experienced during your visit.We deeply regret that the food quality did not meet your expectations and that you encountered challenges with the variety and freshness of the meals provided. Additionally, we apologize for the inconvenience caused by the initial room arrangement and any confusion regarding the charges for the upgraded suite. We take all feedback seriously and will investigate the concerns you raised regarding the sewage smell and the overall dining experience to make necessary improvements.Thank you for recognizing Tyler and Jesus at the reception for their assistance, we will share your comments with them.Please accept our sincerest apologies once again, and we hope to have the opportunity to restore your faith in our hotel during any future visits.Warm regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your stay. Regarding the food options, we regret that they did not meet your expectations. We continuously review and refine our menu offerings to cater to a diverse range of preferences, and we will certainly take your feedback into consideration for future improvements.Furthermore, while we aim to provide comfortable accommodations for all our guests, we regret that the quality of your room did not meet your expectations. We appreciate your constructive feedback as it helps us to identify areas for improvement and deliver a more enjoyable experience for our guests. Should your travels bring you back to our area, we would welcome the opportunity to host you again and provide you with a more satisfactory stay.Kind regards,Lizeth ArratiaHospitality Manager

Estimado huésped,Le agradecemos por elegir The Reef Playacar como destino para disfrutar sus vacaciones y por compartir su reseña.Nos alegra saber que disfrutó de su estadía en general y apreciamos sus comentarios respecto a la variedad de la oferta gastronómica.Esperamos nos brinde la oportunidad de recibirle nuevamente muy pronto.Saludos cordiales,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your excellent review regarding your stay.It will be a pleasure to welcome you back to The Reef Playacar.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to leave a review of your recent stay with us on Expedia. We are thrilled to hear that you had an enjoyable experience overall. We appreciate your feedback regarding staffing levels at the bar; we will review this aspect of our service to ensure that we meet the needs of all our guests in the future.We hope to have the pleasure of welcoming you back to our hotel again soon for another wonderful experience.Best regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for sharing your review about your stay at The Reef Playacar.We hope you give us the opportunity to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Estimado huésped,Muchas gracias por elegir The Reef Playacar como destino vacacional y por compartir su reseña.Nos complace saber que disfrutó de nuestras instalaciones.Esperamos nos brinde la oportunidad de recibirle nuevamente en el futuro.Saludos cordiales,Lizeth ArratiaHospitality Manager

Estimada Yolanda,Estamos muy complacidos en recibir estos comentarios, y nos alegra mucho saber que hayamos superado sus expectativas,Por otro lado, sus comentarios acerca de las áreas de oportunidades, las compartiremos con muchísimo gusto con el departamento correspondiente y crear mejoras a futuro,Saludos cordiales.Tyler Fericelli,Guest Service Manager

Dear guest,Thank you for sharing your positive rating about your stay at The Reef Playacar.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Hellod dear Predrag,Thank you very much for sharing your comments about your stay with us. We are glad to hear that we exceeded your expectations and that you were pleased with the changes we have made,We hope to see you again soon,Tyler Fericelli,Guest Service Manager,

Dear guest,Thank you for sharing your excellent rating about your stay at The Reef Playacar.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Estimado huésped,Muchas gracias por su preferencia y por compartir su reseña.Nos complace saber que disfrutó de todos los aspectos de su estadía y apreciamos el que destaque la atención brindada.Esperamos recibirle nuevamente en The Reef Playacar.Saludos cordiales,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for choosing The Reef Playacar as your vacation destination.We are glad that overall you enjoyed your experience and we hope we can welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for your preference and for sharing your review.It is great to know you appreciated the attention provided by our staff.We hope to have the opportunity to host you again.Kind regards,Lizeth ArratiaHospitality Manager

Estimado huésped,Muchas gracias por elegir The Reef Playacar como destino para sus vacaciones y por compartir su reseña.Nos alegra saber que disfrutó de la ubicación, así como de la atención del personal.Esperamos nos brinde la oportunidad de recibirle nuevamente en el futuro.Saludos cordiales,Lizeth ArratiaHospitality Manager

Dear guest,Thank you for taking the time to share your feedback regarding your recent experience at our hotel.We sincerely apologize for any inconvenience or dissatisfaction you encountered during your stay.We take all guest feedback seriously and strive to provide a welcoming and enjoyable environment for all our visitors. Your comments regarding the demeanor of our bar and snack bar staff, as well as the quality of our restaurant offerings, are concerning, and we will address these issues with our team to ensure that all guests receive the high level of service and quality they deserve.We hope to have the opportunity to welcome you back in the future and provide you with a more positive and satisfying experience.Sincerely,Lizeth ArratiaHospitality Manager