Pros:
1) Staff are mostly very friendly, and very on top of their job. - I witnessed a staff member being harassed by a meathead, who threw his food on the floor like a 2 year old. Staff kept their cool and cleaned up the guys mess, honestly I wish they had thrown the bad guest out on the street.
2) Convenience, very close to 5th Ave & the beach. Great food options onsite.
3) Cleaning staff were AMAZING and honestly deserve recognition.
4) Add on the all inclusive, definitely worth it over all if you plan to eat onsite. Most of the food is AMAZING,
A)Mexican restaurant - IT IS SO GOOD, the GAUC OMG.
B) Italian - Bruschetta was GREAT, pastas also.
C) Asia - Apps were good, mains were ok, deserts were to die for.
D)The food on the rooftop was not great though, the flan tasted like it had been in a walk in fridge uncovered for 8 hours. The Nacho cheese was runny, watery and flavorless as well as the chicken.
Cons:
1) The All-Inclusive is not fully all inclusive. Some menu items (steaks and certain sushi etc). are not included, but the majority of the menus are included and the food is GREAT.
2) Random fee's tagged on at checkout, amounted to under $10 so not upset, more so was annoyed that it wasn't communicated at booking OR check-in.
3) Internet/TV/Phone went down and was on and off working for a few days.
