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Anmeldelser af Joinery Hotel Pittsburgh, Curio Collection by Hilton

4 out of 5
Joinery Hotel Pittsburgh, Curio Collection by Hilton
453 Boulevard of the Allies, Pittsburgh, PA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 310 af i alt 653 anmeldelser" "
Bedømmelse på 8 − Udmærket. 159 af i alt 653 anmeldelser" "
Bedømmelse på 6 − Okay. 94 af i alt 653 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 653 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 36 af i alt 653 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 27. maj 2024
Maya, Thank you so much for your 5-star review! We're thrilled to hear you had a great stay with us here at the Joinery. Your feedback means a lot to us. We look forward to welcoming you back!Warm regards,

6/10 Okay

Henry

Shower and soap tray broken
Overnattede 2 nætter i maj 2024
Svar fra ockeen den 25. maj 2024
Thank you, Henry, for staying with us and leaving a review, we are truly saddened to hear about your experience and will use this opportunity to fix this error. We hope you consider us again in the future to provide you with a better experience.

2/10 Forfærdeligt

Stephan

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra ockeen den 26. maj 2024
Hello Stephan, thank you for staying with us and leaving a review. We take this very seriously as we hope to always improve the experience for our guests. We would love to hear more from you on how we can make a future stay for you and the rest of our valued guests better.

6/10 Okay

Amanda

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
Finishes are lacking (items not secured to wall, toilet seat loose, stains on carpet).
Overnattede 2 nætter i maj 2024
Svar fra Pareis Gardner den 19. maj 2024
Amanda, I'm so sorry to hear about the lacking finishes you encountered in the room during your stay with us. I will be sure to let our housekeeping and engineering team know about these issues, as we strive to make all guests feel comfortable and relaxed. We hope you consider staying with us again if you're ever in the Pittsburgh area to give us the opportunity to show you a genuine experience of The Joinery!

6/10 Okay

Sharon

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Ockeen den 19. maj 2024
Thank you for your recent review and stay at our property. We do appreciate your business and your feedback as we use this to improve our standards for our valued guests.

10/10 Fremragende

Tuyet-Anh

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Far away from where I should go to but Uber is good. The room is quiet.
Overnattede 3 nætter i maj 2024
Svar fra Pareis Gardner den 13. maj 2024
Tuyet-Ahn,Thank you for the 5-star review. We are very happy to hear that you enjoyed your stay with us, even being far from your desired destination. We pride ourselves on our unique hotel in the heart of Pittsburgh. We hope to welcome you back someday!

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for a one night stay for a wedding we attended. Will definitely book in the future.
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 13. maj 2024
Michelle, Thank you so much for choosing our hotel for your one-night stay in Pittsburgh. We're thrilled to hear that our accommodations were perfect for your needs. We appreciate your positive feedback, and we would be more than happy to have you book with us again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to make your future stays just as enjoyable as this one!

10/10 Fremragende

Stanton

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 11. maj 2024
Stanton, We highly appreciate you taking time to leave us a review. We here at the Joinery are pleased to hear that you enjoyed your stay with us. We hope to welcome you back one day in the future. Have an amazing weekend!

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 17. maj 2024
Samantha,We highly appreciate your time and for leaving us a 5-star review. We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you back again in the near future. Have an amazing weekend!

4/10 Dårligt

Michael

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pictures didnt match the hotel. Rooms too small.
Overnattede 3 nætter i maj 2024
Svar fra Pareis Gardner den 10. maj 2024
Michael,Thank you for your feedback. We apologize for any inconveniences the size of your room may have caused during your stay. As a boutique hotel, our rooms are designed to be cozier and comfortable, which explains the smaller size in most rooms. We hope to have the opportunity to welcome you back and provide a better experience! Have a great weekend.

8/10 Udmærket

Audrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and clean rooms.
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 10. maj 2024
Audrey, I want to start off by thanking you for taking the time and leaving us a review! We are glad to hear that you enjoyed your stay with us and will share your review with our housekeeping and staff to keep up the good job! Have a great weekend.

10/10 Fremragende

Maia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 10. maj 2024
Maia,Thank you so much for the 5-star review! At the Joinery, we strive to provide the best service and experience for each of our guests! We hope to see you again when you visit the area. Have a great weekend!

10/10 Fremragende

Alvin B

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was top notch. Location was perfect for me.
Overnattede 1 nat i maj 2024
Svar fra Pareis Gardner den 6. maj 2024
Alvin, I am so pleased to hear we could accommodate your needs and you enjoyed your time with us! We highly appreciate the 5-star review. Have an amazing week!

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, rooftop deck, dining
Overnattede 2 nætter i april 2024
Svar fra Pareis Gardner den 4. maj 2024
Christina,Thank you for the 5-star review! We here at the Joinery are very happy to hear that you enjoyed your stay with us. Have a great weekend!

6/10 Okay

Stephanie

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beautiful, clean hotel, great location for Pirates game and the inclines. Staff seemed overwhelmed during our visit. Also if you are staying with children, count them as adults when booking to get breakfast vouchers for the whole family. We had to buy breakfast for our kid because they only gave vouchers for adults for some reason.
Overnattede 2 nætter i april 2024
Svar fra Pareis Gardner den 4. maj 2024
Stephanie, Thank you for the review! We apologize for not explaining the vouchers thoroughly during check in - they can be used for any person staying in the room. As long as you book the breakfast package, the continental breakfast can be given to anyone. Again, thank you for the review and have a great weekend!

10/10 Fremragende

Kristian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No complaints!
Overnattede 1 nat i februar 2024
Svar fra Donato Coluccio den 3. maj 2024
Kristian,Thank you so much for the perfect rating. We really appreciate you taking the time to rate us. Have an exceptional week!

10/10 Fremragende

David

Synes godt om: Rengøring
Overnattede 2 nætter i februar 2024
Svar fra Pareis Gardner den 4. maj 2024
David, Thank you for the 5-star review! We highly appreciate it and are very pleased to hear you enjoyed your stay. Have a great weekend!

10/10 Fremragende

LaShina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Pareis Gardner den 4. maj 2024
LaShina,Thank you so much for the perfect review! I am pleased to hear that you enjoyed your visit at the Joinery Hotel. Have a great weekend!

10/10 Fremragende

Julie, Thornton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Donato Coluccio den 3. maj 2024
Julie,Thank you for the perfect rating. Have an exceptional week!

10/10 Fremragende

Alexis Nesi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i april 2024
Svar fra Donato Coluccio den 2. maj 2024
Alexis,Thank you for taking the time to rae us and for the review. Have an exceptional afternoon!

10/10 Fremragende

Nereida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was nice
Overnattede 1 nat i april 2024
Svar fra Donao Coluccio den 2. maj 2024
Nereida,Thank you for your review and rating. Have an exceptional afternoon!

10/10 Fremragende

gilda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The restaurant was a bit snobbish in the evening, they would prefer you spend more, but I don't drink alcohol and can't eat that much. Morning server was an awesome guy, who treats everyone well. Quiet and clean the room was a perfect size for a single person, great staff and treat you well overall, a great time there. Some of the toiletries had trouble pumping and shower floor a bit slippery, but I didn't make waves. Will recommend to all.
Overnattede 6 nætter i april 2024
Svar fra Donato Coluccio den 2. maj 2024
Gilda,Thank you for this detailed revierw. We will absolutely use this for coaching and teaching purposes. I will make suree the restaurant team areaware of your experience and housekeeping department. If you decide to stay again, please cont me directly. Have an exceptional afternoon!

4/10 Dårligt

Timothy

Forretningsrejsende
Synes ikke om: Faciliteter
Won’t stay there again!!
Overnattede 3 nætter i april 2024
Svar fra Donato Coluccio den 2. maj 2024
Timothy,We are sorry to hear you won't be staying with us in the future. If something changes we'd love to have you back. Have a wonferful day!

10/10 Fremragende

Christen, Lexington

Overnattede 2 nætter i april 2024
Svar fra Pareis Gardner den 21. maj 2024
Christen, We are so pleased to hear you enjoyed your recent stay with us! We hope to welcome you back some day in the near future. Have a great week!

6/10 Okay

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was pleasant. The rooms were wonderful. The only down fall was the reasurant. We paid $68.00 for 2 buffets. No waiters very little food.
Overnattede 1 nat i april 2024
Svar fra Ockeen den 1. maj 2024
Thank you for your recent stay with us and for leaving us a review. We appreciate your business and the time you took to leave us feedback so we can improve for future visits.

4/10 Dårligt

Melinda

Synes godt om: Rengøring
The location for the property was fine. However, checking in and checking out was a huge Inconvenience. They digital check-in did not work and the hotel was very backed up which made us have to wait two hours later than the check-in time to actually get into our room. Check out wasn’t working and that caused some confusion. All in all, not a great experience.
Overnattede 1 nat i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Melinda,We are sorry we did not live up to our commitment. We will use this review as a coaching tool to improve.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Michael,Thank you for your rating. Please stop back soon.

8/10 Udmærket

Kristine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It took an hour to check in. No staff at front desk.
Overnattede 1 nat i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Kristine,Thank you so much for the generous review. An hour is unacceptable to wait for someone to check you in. I apologize for that and will be having a few coaching moments with the team.

8/10 Udmærket

Emily

Overnattede 2 nætter i april 2024
Svar fra Pareis Gardner den 17. maj 2024
Emily, Thank you for the review. We are happy to see that you were pleased with your experience overall. Have a great weekend!

8/10 Udmærket

Damien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel and staff are wonderful. The downtown area shuts down on the weekends, so dining and shopping options are limited.
Overnattede 1 nat i april 2024
Svar fra DSonato Coluccio den 1. maj 2024
Damien,Thank you for your detailedreview. We appreciate the feedback. Have an exceptional evening!

6/10 Okay

Dawn

Rejste med partner
Synes godt om: Rengøring
The hotel was conveniently located. The room was a typical boutique hotel style and fairly spacious for a downtown hotel. We received conflicting advance about parking and charging our EV. It ended up costing us more just to park in the garage with no charging then valet parking with a destination charge. The restaurant was grossly understaffed. The appetizers were good but the flank steak was almost inedible. If you stay, get all the information about parking beforehand and check out the restaurant reviews. The bartender/server, David, was the bright spot of the staff.
Overnattede 1 nat i april 2024
Svar fra Ockeen den 28. apr. 2024
Thank you for your recent stay and review, we do apologize for the inconveniences faced during your stay. We hope to see you again soon as we try to work on these issues to improve for the future.

10/10 Fremragende

Ivanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Ivanna,Thank you for the perfect rating. We appreciate the score. Please stop back soon!

10/10 Fremragende

Shanika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Weekend getaway for a Pirates game. Excellent location - we were able to walk everywhere we wanted to go. If you can’t choose from the many dining options I’d definitely recommend the Christian James restaurant at the hotel. Absolutely amazing dinner & the owner was so kind.
Overnattede 2 nætter i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Shanika,Thank you so much for your detailed and kind comments. The team will be so happy with your review and hearing how much you enjoyed everything. Please stop back soon. Have an exceptional evening!

10/10 Fremragende

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room is a bit smaller than expected. Staff was courteous. Paid parking next door ($29 for 24 hours) or valet available. Bed is comfortable.
Overnattede 1 nat i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Christine,We appreciate your thoughtful and honest review. Our team will be happy to read this. Have an exceptional evening and come back soon!

4/10 Dårligt

Georgina

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Donato Coluccio den 1. maj 2024
Georgina,We appreciate you leaving uis a rating. We apologize that we didn't earn more. Have an exceptional evening!

10/10 Fremragende

Jillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Stay!
Overnattede 1 nat i april 2024
Svar fra Bonnie Smith; Front Office Manager den 16. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super cool vibe in the decor in the lobby, and the rooftop deck was nifty. The room was clean and well stocked with towels and coffee and stuff. Front desk people were pleasant. The restaurant in the hotel had good food, if pricey, with great waitstaff.
Overnattede 2 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 16. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

10/10 Fremragende

Eileen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay at the Joinery. The valet service was excellent, front desk staff were friendly and helpful, and the restaurant and two bars were fun! The room was small but well-appointed, clean, and very comfortable. I loved the lobby and the open library area. I'd definitely stay here again!
Overnattede 3 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 16. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

10/10 Fremragende

Nick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good spot in the heart of PIT
Overnattede 2 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 16. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Faciliteter
Perfect stay for a couple days
Overnattede 2 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 16. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

8/10 Udmærket

Heather

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The combined valet fee plus incidentals fee is quite steep, but the surface cost of the room was great. The room was cozy, clean, stocked with all a business traveller would need, and updated in style.
Overnattede 1 nat i april 2024
Svar fra Bonnie Smith; Front Office Manager den 13. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed most of your visit and can't wait to welcome you back!

4/10 Dårligt

Jennifer

Rejste med familie
Synes ikke om: Service og personale
The location is fine. It's not the most convenient but it's not the worst. The staff and service is pretty bad though, especially considering it's tied to the Hilton name. They argued with my father over water bottles. At one point the elevator broke and we couldn't get to the gym. They also missed cleaning the room several times
Overnattede 5 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 13. apr. 2024
Thank you so much for your recent stay and your review! We're sorry to see you didn't enjoy your visit and will work with our team. We can't wait to welcome you back and improve upon this recent trip!

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Bonnie Smith; Front Office Manager den 13. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

10/10 Fremragende

Kay

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Small but clean and quiet hotel. Amazing location.
Overnattede 2 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 13. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and modern rooms were exceptional. Once parked, we needed to do much walking to get around or arrange transport.
Overnattede 3 nætter i april 2024
Svar fra Bonnie Smith; Front Office Manager den 7. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and hope to see you again soon!

8/10 Udmærket

Paige

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the lobby set up! It was so fun and chic. I wish I could have just stayed in the library in the lobby with some music forever! The room (single queen) was a bit small but good for our one night stay. It was clean and everything was in good condition. Would definitely stay again. Didn't get to try the restaurant unfortunately but would love to next time!
Overnattede 1 nat i marts 2024
Svar fra Bonnie Smith; Front Office Manager den 4. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed most of your visit and can't wait to welcome you back!

10/10 Fremragende

Susan

It was a very nice hotel. We drove over from Ohio to see a concert. I wished I would have had time to go to the terrace. I love Pittsburgh for the city and the football team. Go Steelers!!!!!
Overnattede 1 nat i marts 2024
Svar fra Bonnie Smith; Front Office Manager den 1. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

6/10 Okay

Mark

Overnattede 2 nætter i marts 2024
Svar fra Bonnie Smith; Front Office Manager den 17. apr. 2024
Thank you so much for your recent stay and your review! We can't wait to welcome you back to earn that 5/5 on the next trip!

10/10 Fremragende

Gianna

Overnattede 1 nat i marts 2024
Svar fra Bonnie Smith; Front Office Manager den 16. apr. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!

8/10 Udmærket

Umesh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Bonnie Smith; Front Office Manager den 20. mar. 2024
Thank you so much for your recent stay and your review! We're so pleased to see you enjoyed your visit and can't wait to welcome you back!