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Anmeldelser af Hotel Indigo Pittsburgh East Liberty, an IHG Hotel

3.5 out of 5
Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
123 North Highland Avenue, Pittsburgh, PA

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 546 af i alt 981 anmeldelser" "
Bedømmelse på 8 − Udmærket. 261 af i alt 981 anmeldelser" "
Bedømmelse på 6 − Okay. 95 af i alt 981 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 981 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 981 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Perfect for our two night stay.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Madison

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Emily

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were arriving very late so I called to let them know that we were still coming and would arrive around 2am which was about 40min after I called. The employees manning the valet stand and front desk were at the front door to greet us at 2 am and were just generally great! cheerful, helpful, and speedy all of which was greatly appreciated after hours on the road
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Debra J

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was absolutely the most friendliest we’ve encountered while staying in the surrounding Pittsburgh area.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Darla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

katiana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a great stay
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Chelsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice and deep cleaned there very trust worthy I left my purse behind on accident and they called me to come back and pick it up 🙏🙏 definitely recommend booking
Overnattede 1 nat i maj 2024

10/10 Fremragende

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was amazing can't wait to go back from check in to check out they made it very easy anything we needed and asked for we received they explained everything if we had a question or a concern beautiful place everything was clean organized anytime I am there in town I will be staying there
Overnattede 3 nætter i maj 2024

6/10 Okay

fang, Glen Head

Overnattede 1 nat i maj 2024

6/10 Okay

Paulette

Rejste med familie, Forretningsrejsende
Parking very expensive
Overnattede 3 nætter i april 2024

10/10 Fremragende

Randall

Thumbs up!
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Anthony

Rejste med familie
Synes ikke om: Service og personale, faciliteter
The lady at the front desk was very rude and inhospitable! And the air conditioning was not working very well. It was reported and no one seemed to care. The area around the hotel appears unsafe. We had plans to stay again in a few weeks but have now cancelled.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Lauren

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
For $8 per day valet parking was available Awesome variety of walkable restaurants Inside hotle the only disappointment was limited "grab and go" items....no sodas available for the whole 3 days we were there no vending machines...bar was lame and slow service. VALET TEAM WAS AMAZING!!!
Overnattede 3 nætter i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
Thank you for your feedback! We're glad to hear that you appreciated our valet parking service and the variety of restaurants within walking distance. We apologize for the limited grab-and-go items and the lack of soda availability during your stay. We'll certainly take your comments into consideration as we strive to improve our offerings for future guests. We're delighted that our valet team provided you with exceptional service, and we hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Udmærket

Connie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A huge room. Super friendly and helpful staff.
Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
We're thrilled to hear that you enjoyed our spacious rooms and found our staff to be friendly and helpful. Thank you for taking the time to share your positive experience with us! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Fremragende

Nobuhiro, Long Island City

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The door was tough to completely shut.
Overnattede 1 nat i april 2024

10/10 Fremragende

James, Berkeley Heights

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent, friendly staff. Beautiful room.
Overnattede 3 nætter i april 2024

6/10 Okay

Michael

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Great, friendly staff, but a little run down. Broken shelf in bathroom, shades that did not work, sticky floors - clean but some kind of residue.
Overnattede 5 nætter i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
Thank you for your valuable feedback. We're glad to hear that our staff provided friendly service during your stay. We apologize for the issues you encountered with the room condition. Your comments will be shared with our maintenance team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 Fremragende

MaryAgnes

Forretningsrejsende
Freindly
Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
Thank you for the positive feedback! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, feel free to let us know. We hope to have the pleasure of welcoming you back again soon!

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the location - easy street parking, close to Shadyside & short drive to CMU. If you go a few more streets down it's not the very best of Pittsburgh, but we felt perfectly safe.
Overnattede 1 nat i april 2024

10/10 Fremragende

Eric

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
East liberty is a wonderful neighborhood, rich in history. Lots of shops and restaurants in walking distance. Yet it is still a neighborhood in transition. It’s safe, urban and hip. We love it
Overnattede 1 nat i april 2024

8/10 Udmærket

Dolores, SMYRNA

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff was rude and unhelpful.
Overnattede 2 nætter i april 2024

6/10 Okay

Tristan

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Jade

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice and clean property and easy access to stores, UPitt, and surrounding attractions.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Uma, Redmond

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were amazing and really helpful.really made our trip very pleasant. Plus rooms were spacious, clean and was a very good atmosphere overall
Overnattede 3 nætter i april 2024

6/10 Okay

Eli

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
Thank you for the positive feedback! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, feel free to let us know. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Zubeyde

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They got 25$parking fee. Got your breakfast coupon in expedia other wise you need to pay too much for breakfast.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

venu

Overnattede 2 nætter i april 2024

10/10 Fremragende

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is always very friendly. Have never had a bad stay.
Overnattede 3 nætter i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you for your kind words! We're thrilled to hear that you've consistently had positive experiences with our friendly staff and that you've never had a bad stay. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to welcoming you back for many more enjoyable stays in the future.

10/10 Fremragende

Maria Christina

Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
Thank you for your positive review! We're glad to hear that you had a good experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. We hope to welcome you back again soon for another great stay!

10/10 Fremragende

Genevieve

Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 5. maj 2024
We're delighted to hear that you had a great experience during your stay! Thank you for your positive feedback, and we hope to have the pleasure of welcoming you back soon for another enjoyable visit!

4/10 Dårligt

robert

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff were nice Understaffed
Overnattede 3 nætter i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our staff to be nice, although we're sorry to learn that you felt we were understaffed during your stay. Your comments are valuable to us, and we will review our staffing levels to ensure that we can provide the best possible service to our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Fremragende

Nancy

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay here-the property was very clean and we liked the hard surface floors in the room (vs carpet) and the all natural fibers of the bed linens. I wish I could have a pillow as soft as this one-firm but soft! There was a leak in the shower door but we informed the staff and they said they would look into it for the next guest. The shower was a walk in and tile--very modern and clean!
Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you enjoyed your stay and appreciated our clean property, hard surface floors, and all-natural bed linens. It's wonderful to know that you found the pillow comfortable and the shower modern and clean. Your feedback about the shower door leak has been noted, and we will ensure it is addressed promptly. We look forward to welcoming you back for another enjoyable stay soon!

2/10 Forfærdeligt

Venkata

Rejste med familie
reserved 2 queen beds room as we are 3. they gave us room with 1 bed. provided roll on beds after a long time. this should have been done before our arrival
Overnattede 1 nat i april 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you encountered upon arrival regarding the bed configuration in your room. We understand the importance of having the correct accommodations, especially when traveling with a group. Please know that we have taken note of your feedback and will work to ensure that such oversights are addressed promptly to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay in the future.

8/10 Udmærket

Aliza

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you for staying with us and for recommending our hotel. We're glad you had a pleasant stay and appreciate your feedback. We hope to welcome you back in the future.

10/10 Fremragende

Shu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room is very large and clean. I like the breakfast!
Overnattede 1 nat i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
We're thrilled to hear you enjoyed our spacious and clean rooms as well as our breakfast offerings! Thank you for choosing to stay with us.

10/10 Fremragende

ADWAN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was truly exceptional – from its impeccable cleanliness to the outstanding staff who were incredibly friendly and welcoming. I highly recommend this establishment for a delightful stay.
Overnattede 2 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our hotel exceptional, from the cleanliness to the friendliness of our staff. It was a pleasure having you as our guest, and we hope to welcome you back again soon!

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We didn't like the fact that our toilet water was brown when we arrived. Someone seemed to forget to flush before we arrived!
Overnattede 1 nat i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
I apologize for the inconvenience you experienced with the condition of your toilet upon arrival. This does not meet our standards of cleanliness, and I assure you that we will address this issue with our housekeeping team to prevent any recurrence. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future.

10/10 Fremragende

Michelle

Overnattede 2 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Fremragende

Joan

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at hotel previous time. Would come back again.
Overnattede 4 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. apr. 2024
We're delighted to hear that you enjoyed your previous stay with us and that you're considering returning in the future. We look forward to welcoming you back and ensuring another wonderful experience. Thank you for your loyalty!

10/10 Fremragende

Vincent Sijin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience! All of the staff were super nice and friendly, offered me great help. Room is very spacious and clean and stay was very comfortable. If driving, free street parking is available just outside the hotel.
Overnattede 2 nætter i marts 2024
Svar fra Ryan Hoffman - AGM den 23. mar. 2024
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and that our staff provided excellent service. Ensuring our guests feel welcome and comfortable is our top priority, and we're glad to hear that you found your room spacious, clean, and comfortable.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Fremragende

Ashlee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful!
Overnattede 2 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 20. mar. 2024
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Fremragende

Alfred

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice good
Overnattede 3 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 20. mar. 2024
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

Deborah

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overall a good hotel. The place was dirty. Dust everywhere on the light fixtures. It was dirty. I went to go eat for breakfast and the tables wwere dirty. They need to double clean.
Overnattede 2 nætter i februar 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. mar. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a good experience at our hotel. However, we apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of meeting your expectations in this regard.Please rest assured that we take your comments seriously, and we will address them with our housekeeping and breakfast teams to ensure that such issues are not repeated in the future. We appreciate your valuable feedback as it helps us improve our services for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Fremragende

Jazmine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was so incredibly friendly and personable. In the short time I stayed here, I met some amazing personalities and maybe even made some friends along the way. I loved staying here and will absolutely be staying here again when I come back! 💕
Overnattede 3 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. mar. 2024
Thank you for your heartwarming feedback! We're thrilled to hear that you found our staff incredibly friendly and personable! Creating memorable experiences and fostering connections is what we strive for, and we're delighted to have achieved that during your visit.We can't wait to welcome you back for another wonderful stay in the future. If there's anything specific you enjoyed or if you have any further feedback to share, please feel free to reach out.Warm regards,

10/10 Fremragende

Manik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly
Overnattede 2 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. mar. 2024
Thank you for staying with us and for your kind words! We're thrilled to hear that you had a pleasant experience at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.

10/10 Fremragende

Curtis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. mar. 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. We look forward to your next visit.

8/10 Udmærket

Toni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Relaxing
Overnattede 2 nætter i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. mar. 2024
Thank you for your positive review! We're delighted to see that you had a great experience during your stay with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon.

8/10 Udmærket

Roberta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice big room
Overnattede 1 nat i marts 2024
Svar fra Ryan Hoffman - Assistant General Manager den 15. mar. 2024
Thank you for your positive review! We're delighted to see that you had a great experience during your stay with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon.