8/10 Udmærket
Geraldine
4. apr. 2022
Synes godt om: Service og personale
Fantastic view from our room!
On arrival, we were offered a reduced price upgrade to a beachview room with combined lounge and kitchen plus large bedroom and separate bathroom. The kitchen had most appliances needed but only one ring on the oven's top plate functioned, the other three didn't! We only got tepid water from the hot taps the first day, but a complaint to reception solved this. We had CNN on the cable TV the first evening, that disappeared next day and never returned, despite reception said that a cable repairman was ordered!
Apart from these problems, we found that the staff were very friendly and helpful. The last evening we were there, my husband twisted his knee and was in great pain. Reception contacted a local doctor who came to our room on a Saturday evening at 9.0 pm. He treated the knee with an injection and a pain killer, which first dampened the pain next day. The hotel manager was extremely helpful as we checked out. He fetched our hire car from the parking lot and helping the luggage, and the `patient´,into the car. He also gave us a few painkillers to help us through the day, we were very grateful for his empathy.
Geraldine
Overnattede 7 nætter i marts 2022